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Isle Casino Hotel Waterloo

777 Isle of Capri Boulevard, Waterloo, IA 50701
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Isle Casino Hotel Waterloo
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Ranked #6 of 16 Hotels in Waterloo
A recent review
4 of 5 stars reviewed 2 days ago
Paul Z
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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  • Any
English first
  • All months
    (131)
  • Mar-May only
    (32)
  • Jun-Aug only
    (44)
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    (17)
All months
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed overnight beginning on July 3rd, 2015. Check-in was held up a bit because not the all rooms were cleaned by 5:30pm when we attempted to check-in; causing certain inebriated guests to throw temper tantrums. Once that entertainment passed, Our clerk was pleasant and knowledgeable and got us checked-in in about 3 minutes. Our room on the 3rd floor... More 

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Paul, thanks for your review! We appreciate your detailed feedback and we're glad you enjoyed your visit with us. We look forward to seeing you again soon. More 

5 of 5 stars Reviewed 1 week ago

Thank you, Isle!! I've stayed with you several times the past couple of years. Whether it's on business, going to the Dome to watch my son play, or mini vacation- I always choose The Isle to stay. Wonderful staff, nice rooms, fun pool area, lots of restaurants to choose from, our favorite is the FABULOUS pizza at the Lone Wolf.... More 

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi there, thanks so much for the great review! We so glad you always enjoy your visits with us and we agree, the pizza at Lone Wolf is amazing! Thanks for the great feedback about our staff and our facilities! We hope to see you again soon. More 

Dakota, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

We will be staying here over the 4th of July and after reading all these reviews I am worried I made a bad choice of a place to stay. I am worried about the room reviews and the staff. I am hoping have not made a very horrible mistake

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi there, thank you for your review. We look forward to your visit and would like the chance to ease your concerns. When you have the time, please feel free to reach out to us at 319-833-2276 or IsleWaterloo@islecorp.com. Thanks! More 

IL
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I not not typically this picky but the hotel really bothered me. I can sleep almost anywhere but could not here. The pillows are horrible and the a/c is loud. The lighting in the bathroom is beyond bad. There was no water pressure in the shower and it was designed so you had to stand on the shower drain while... More 

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Stephanie, thank you for your review. While some of our rooms are not as new as others we always demand cleanliness, attentive service, and a comfortable stay for all of our guests. We would like to talk with you further about your visit with us so that me may ensure your next stay is a much better one. Please... More 

Swadlincote, United Kingdom
Level Contributor
322 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked the hotel as we had been to this chain before, we were given a nice king room which was a little worn. I like to gamble and my husband enjoys a drink after a long day driving and there are 2 bars. one bar is in the casino which only sells bottle beers then there is another bar... More 

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi there, thank you for your review. We appreciate your feedback and would like the chance to talk with you about your experience in more detail so that we may ensure your next visit with us is a much more enjoyable one. Please contact us IsleWaterloo@islecorp.com Thank you. More 

Onawa, Ia
Level Contributor
76 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at the Isle Casino Hotel in Waterloo, Iowa, June 1st. When we were checking in we got treated like Royalty.!! They even sent cookies (which were delicious) and water with us up to our room. We have never been treated like this at any other hotel. We enjoyed the casino..They have a huge section of the casino that... More 

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Marge, thanks so much for review! We appreciate your feedback and we're glad you enjoyed your visit with us. We hope to see you again soon! More 

Grey Eagle, Minnesota
Level Contributor
380 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Basically your average hotel connected to a casino. Nice desk clerk--she smiled. The Hotel is very clean and quiet. We enjoyed the quiet after along day on the road. Of course we walked through the casino. All pretty much the same.

Was this review helpful? Yes 1
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi there, thank you for your review. We appreciate your feedback and we're glad you enjoyed your stay with us. We hope to see you again soon. More 

rogerb94
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 20, 2015

Nice hotel, but the smoking (casino) will get to you. I asked for the room to be deodorized from the previous smoking guest. i was told it was a non-smoking room. The place has a very active Casino on the first floor. It feels like it is the only game in town on the weekends.

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Roger, thank you for your review and we appreciate your feedback. We would like to talk with you further about your experience. Please give us a call at 319-833-2276 or send us an email at IsleWaterloo@islecorp.com. Thanks! More 

Cedar rapids
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 19, 2015

Was a nice place to meet very close to a water park for the kids and a golf course for the adults. The restaurants was a nice place to have breakfast. The Buffet had a good choice for everyone. The casino was a nice place for the adults to hangout and the pool was fun for the kids

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi there, thanks for your great feedback and we're glad your enjoyed your stay with us! We look forward to seeing you again soon! More 

Cedar Rapids, Iowa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 12, 2015

My husband and I wanted to celebrate my Birthday at the Isle but what we got was kids galore! We planned on going to the Adult swim after 10pm but a whole bunch of kids were in the pool! So we had our grown up swim at 7am the next morning without any kids. One would think, since this is... More 

Was this review helpful? Yes 2
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi there. At Isle Casino Hotel Waterloo, we also strive to ensure that every guest has the best experience possible. We would like to talk with you more about your last visit to discuss what went wrong and how we can improve, and make your next visit with a much better one. Please give us a call at 319-833-2276 or... More 

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