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All 15 Waterloo hotels

Isle Casino Hotel Waterloo

3.0 of 5 Hotel   |   777 Isle of Capri Boulevard, Waterloo, IA 50701
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Isle Casino Hotel Waterloo
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61%
Ranked #7 of 15 Hotels in Waterloo
A recent review
3 of 5 stars reviewed 2 weeks ago
Pam Y Johnstown, Pennsylvania
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112 reviews from our community

Traveler rating
    31
    37
    21
    12
    11
See reviews for
20
33
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Johnstown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first time I stayed there approximately 6 years ago I was very impressed. However after this many years the décor, beds and in general the whole hotel is beginning to show wear. On the up-side the staff is accommodating and friendly and they have added a fitness center which I, for one, suggested a while back. As for the... More

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IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Pam, thanks for taking the time to share your feedback. We appreciate your suggestions for our continued improvement, as we are constantly looking for ways to make our guest's experiences better. If you have some time, please email us at IsleWaterloo@islecorp.com or give us a call at 319-833-2276 to discuss further. We hope to hear from you soon! More

Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We actually won a certificate for an overnight stay at the Isle Casino at a silent auction Cancer Benefit Fundraiser this was our first visit to the Isle Casino Waterloo This was a week night stay upon check in We found our room was spacious and clean with nice linens and a large bathroom only suggestion the bathroom could use... More

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Mount Pleasant, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We stay here a few times a summer because of the close proximity to Lost Island Waterpark. The people are fantastic and helpful and the rooms and pool are amazing. There is a casino, of course, but it is separated from the lobby well enough that my children weren't bothered by it. There are also 2 restaurants, both with very... More

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Attica, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 8, 2014

Stayed 2 nights at the Isle Casino Hotel with a tour group. Our room was good sized and beds were very comfortable. We had trouble with our key cards working and the desk staff were not real helpful. Our cards had meal credits on them as well as complimentary casino play. When they issued the new card I asked them... More

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Oro Valley, Arizona
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 2, 2014

On a recent trip from the Southwest to the Midwest we stopped her going and coming for a night each time. My husband decided to stop at the last minute so I did not bring my player's card with me. However, when we checked in after having made the reservation on line. I informed them I was a member but... More

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Ottumwa, Iowa
1 review
2 of 5 stars Reviewed August 2, 2014

Played craps for 3 hours last night. Dealers could not figure odds payouts. Too much time in between throws and I was underpaid all night long and had to correct the dealers. Nice hotel staff and lounge to drink in but craps dealers need to go back to school. If you were an inexperienced player you would have lost money... More

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Search O, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

We're sorry to hear that you had a bad gaming experience with us. We would appreciate the opportunity to discuss your visit in more detail so that we can make sure your concerns are addressed. You can reach us at 319-833-2276. We hope to hear from you soon. More

Austin, Minnesota
Top Contributor
66 reviews 66 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 16, 2014

The hotel is all way's nice and clean and well taken care off. The bed is all way's comfortable and well made up. The room's are large and the bathroom is all way's clean. A good buffet and if you are not into buffet meal's there is a nice small café with decent priced meal's. There is a nice indoor... More

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Waterloo
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

We had some problems at check-in - NOT the fault of the hotel. Everyone we dealt with was very pleasant and cooperative. Room was clean, welcoming and comfortable. Service was excellent. Now, if we had only won at the casino!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
IsleCasinoWT, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Thank you for taking the time to share your positive experience. We are sorry to hear that you had trouble checking in, but are glad that you enjoyed your stay. More

Des Moines, Iowa
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 11, 2014

If you are a smoker, you are out of luck. Prepare to stink. Security was unhelpful; I would not go back here personally. There are plenty of table games but the dealers aren't very engaging, management and pretty much everyone employed there will stare you down without offering anything insightful. Sub par experience.

Was this review helpful? Yes
IsleCasinoWT, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Your recent experience does not sound like it was up to our usual standards for employee friendliness, and we apologize for that. We would appreciate the opportunity to talk with you more about your visit. The feedback you provide can help us ensure that our guests always receive the best service while visiting our casino. Please give us a call... More

DSergi
Top Contributor
53 reviews 53 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 7, 2014

Staying here was the most surreal experience that I've had in ages. There was a tornado warning and they evacuated the hotel into the lobby. So what does the hotel do with the people like us trying to check in? The hotel refuses to allow us to enter into the premises and forces my 14 year old and his freind... More

Was this review helpful? Yes
IsleCasinoWT, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

We are sorry to hear that your stay with us was not as enjoyable as it should have been. We would like to discuss your experience in more detail to learn how we can make your next visit a much better one because your feedback is a very important part of that process. If you have some time, please give... More

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Additional Information about Isle Casino Hotel Waterloo

Address: 777 Isle of Capri Boulevard, Waterloo, IA 50701
Location: United States > Iowa > Waterloo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Isle Casino Hotel Waterloo 3*
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Also Known As:
Isle Casino And Hotel
Isle Hotel Waterloo

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