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Econo Lodge Urbandale

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10841 Douglas Avenue, Urbandale, IA 50322 (Formerly Urbandale Inn)
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Econo Lodge Urbandale
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24 reviews from our community

Traveler rating
    2
    4
    3
    4
    11
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3
6
4
4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Farmer City, Illinois
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 30, 2014

This was a nice clean Hotel. With friendly staff. It may be older but has been nicely renovated and taken good care of. It is in a very nice neighborhood. Nothing fancy, but it is has everything that you need.

Was this review helpful? Yes 1
DAVID S, Manager at Econo Lodge Urbandale, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Lincoln, Nebraska
Top Contributor
119 reviews 119 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed August 22, 2014

Slight issue when checking in but was quickly resolved. Upon entering our room there was a slight odor, carpets need cleaning. We noticed holes in wall where previous occupants used tissues to plug the holes. The bathroom ceiling leaked around the light fixture when people in room above showered. No coffee packets for coffee maker and no coffee cups either.... More 

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Santo Tomas
Top Contributor
110 reviews 110 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 20, 2014

Another surprise as Econo Lodge is typically only for late night arrivals. Located convenient to restaurants and just off the freeway. Adjacent to very nice and clean neighborhoods with little bunnies running everywhere.

Was this review helpful? Yes 2
DAVID S, Manager at Econo Lodge Urbandale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Charlotte, North Carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

Econo Lodge was just what we were looking for. We spent 5 nights there and couldn't have asked for better accommodations. We had a corner room on the 2nd floor. The room was super clean and David and the rest of the staff were constantly doing whatever they needed to do to make the guests feel welcome.We would not hesitate... More 

Was this review helpful? Yes 3
DAVID S, Manager at Econo Lodge Urbandale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Philadelphia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

this hotel very clean and very nice .breakfast is very good when you have your kids frontdesk staff very kindley and very helpful. couldn't ask for better. Just did not want to spend $100+ when we just needed a few hours of rest. Clean. Quiet. And Nice place

Was this review helpful? Yes 4
DAVID S, Manager at Econo Lodge Urbandale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David Shah... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

Excellent service. Nice amenities. Great atmosphere and peaceful location. Staff are friendly and David the manager is a great guy and very helpful.upgraded to new room with great features. Very close to My work and interstate 35 and 80.would stay again.

Was this review helpful? Yes 4
DAVID S, Manager at Econo Lodge Urbandale, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate. David Shah Manager Econolodge in Urbandale. More 

1 review
1 of 5 stars Reviewed June 22, 2014 via mobile

We were from out of town and decided to stay here because it was our ABSOLUTE last choice, figured we could bear it for one night. We got there a couple hours early and asked if we could check in, they were VERY VERY rude and told us no because our room wasn't clean. We understood that, but the parking... More 

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Gardner
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 12, 2014

Stayed here as we passed thru, wintery, spontaneous stop late evening. Will NEVER stay here again. Property made me question if Econolodge Corp office EVER visits their properties and/or reads any of these ratings and feedback. I'd love for the CEO of Econolodge to stay here on an "Undercover Boss" episode. Furniture was outdated, bathroom had permanent stains, carpet appeared... More 

Was this review helpful? Yes 1
South Bend, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2014

Well, let me first say, the facility isn't what it once was, whatever it was. That being said, it was an adequate hotel for one night. I used a coupon from one of the Iowa hotel books and received the room at a fair price, and pretty much got what I paid for. Nothing frill or fancy, just a great... More 

Was this review helpful? Yes 1
DAVID S, Manager at Econo Lodge Urbandale, responded to this review

Thank-you for your loyalty! We have recently upgraded all of our bedding packages to include all new pillows some firm and some soft. We also have all new bedthrow for our guest to enjoy. We look forward to your next visit with us! David Front Desk Manager More 

Draper, UT
Top Contributor
130 reviews 130 reviews
74 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed September 30, 2013

Well, this was not what I had hoped for. It's a bit run-down, the place looks like it's seen better times for sure. The room was very dated, the linens and bedding were not in good shape at all. I am glad my wife wasn't with me because she would have not slept here.

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