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All 11 Urbandale hotels

Hilton Garden Inn Des Moines/Urbandale

3.0 of 5 Hotel   |   8600 Northpark Drive, Urbandale, IA 50322
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88%
Ranked #1 of 11 hotels in Urbandale
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
jameslouie Decorah, Iowa
  • Overview
  • Reviews (170)
  • Photos (7)
  • Amenities
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  • Room tips (18)
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170 people have reviewed this hotel

Traveler rating
    97
    53
    14
    5
    1
See reviews for
37
29
10
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Decorah, Iowa
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hilton Garden Inn was...NICE ! The front desk staff was nice. The room was nice. The bed was nice. The towels were nice. The lighting in the bathroom was nice.( You could actually see your face to shave in the morning.)Location was nice.

Was this review helpful? Yes
Rutherford, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this Hilton Garden Inn. It's easy to find, beautifully maintained and offers friendly service. Our room was clean and comfortable and the staff was sweet. Texas Road House next door is a plus, too.

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking the time to review your stay with us. I am glad you enjoyed your time here & had a great trip to the area as well! We appreciate your feedback & will look forward to serving you again! Have a great day! Thank you! Jennifer More

chicago
Top Contributor
78 reviews 78 reviews
44 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night while traveling. We chose this hotel based on great reviews and the Hilton reputation. The front desk staff was very friendly and efficient. We had a king room and it was very spacious, clean and the bed was extremely comfortable. There was a large wedding taking place at the hotel, so we weren't sure if... More

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review. We are so glad you had a great stay with us & enjoyed your trip to the area! We appreciate your feedback & loyalty to stay with us again. We will look forward to serving you again soon! Safe travels & have a great day! Thank you, Jennifer More

Urbandale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great staff and wonderful cooked breakfast. Very easy to get to as it is off of I-80. Rooms and beds are comfortable. It is a great location to see lots of fireworks displays on the 4th of July. This hotel lobby is very welcoming and the staff is friendly and knowledgeable. Great place to stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your kind review! We are so glad you enjoyed your stay with us & hope that your trip was a success too! We will look forward to serving you again! Have a great weekend! Thank you, Jennifer More

Arvada, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Beautiful lobby, good breakfast (not too pricey), overall quick responding staff. With that said we had a variety of issues that stemmed from the check-in process. We stayed for 3 nights, but our key card stopped working after a single night. Our credit card was not kept on file, and were only informed when we came down to get new... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay with us. I truly appreciate the feedback! I hope that we can make things right for you in regards to this past stay. You are a valued guest & we want to be able to serve you again. We will look forward to hearing from you! Have a great... More

Sturgis, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 25, 2014

Small, busy pool filled with lots of kids, no continental breakfast, beds were too hard. Adjustable knobs to make it softer that didn't work, pleasant staff, nice banquet room for wedding reception, cookies upon check-in, small fitness center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay with us. I hope you had a great trip to the area. I apologize that our hotel did not provide you with a great stay. I appreciate your feedback & hope that you will visit a Hilton hotel again soon. If I may assist you with any future reservations,... More

E'town
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 22, 2014

Stayed here for 12 days in mid June. Overall, a nice place, close to the interstate and about six or seven restaurants. Standard breakfast, but not complimentary. Front desk staff was always very friendly and helpful.

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay with us! We truly appreciate your extended stay here. I hope your trip to the area was a success for you! We will look forward to serving you in the future! Have a great day! Thank you, Jennifer More

St. Paul, United States
1 review
5 of 5 stars Reviewed June 18, 2014

We stayed here for second time in two years and would stay again. Great breakfast service for only $8.95. Try it! Great location just off 35 and 80. Near shopping, restaurants antiques including the Brass Armadillo. Other antique shops and flea markets nearby. Hot tub in the room worked just fine. Don't miss this hotel if you are travelling in... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you had a great stay with us & truly appreciate your recommendation to others! Your choice to stay with us again is a true sign of our commitment to each guest. We will look forward to serving you again! Have a great week! Thank you, Jennifer More

Juana Diaz, Puerto Rico
1 review
5 of 5 stars Reviewed June 17, 2014

Nice Clean Hotel, Very good for business and could be good for family trips too. Nice waiting area and Lobby, perfect service. Near the I35 exit that takes you a lots of places in Iowa fast. Would recommend this to any co-worker or family members.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are so glad you had a great stay with us & truly appreciate your recommendation of our services to other travelers. We are very grateful for guests like you! We hope to serve you again soon. Safe travels & enjoy your day! Thank you, Jennifer More

Ames, United States
1 review
5 of 5 stars Reviewed June 13, 2014

We had our wedding reception at this hotel, and one thing that was made clear from day one was that it is our wedding and we will do everything we can to make that day as perfect as possible. Let me tell you one thing, the staff at this hotel definitely accomplished that. From the people helping us to organize... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! We are so glad to have had the opportunity to help share in your special day & make it one to remember! Your feedback is priceless & the reason we do what we do! Thank you for choosing our location to be the backdrop for your wedding! Thank you, Jennifer More

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Additional Information about Hilton Garden Inn Des Moines/Urbandale

Address: 8600 Northpark Drive, Urbandale, IA 50322
Phone Number:
Location: United States > Iowa > Urbandale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Des Moines/Urbandale 3*
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Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Urbandale
Hilton Urbandale

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
148

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