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Hilton Garden Inn Des Moines/Urbandale

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8600 Northpark Drive, Urbandale, IA 50322
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Hilton Garden Inn Des Moines/Urbandale
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Hilton Garden Inn Des Moines/Urbandale
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267 Reviews from our TripAdvisor Community

Traveler rating
    154
    74
    29
    6
    4
See reviews for
67
45
13
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (267)
  • Mar-May only
    (67)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (59)
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Allentown, PA, United States
5 of 5 stars Reviewed yesterday NEW

Our six-night stay at the Hilton in Johnston, IA was a delight. The accommodations were all that we could ask for and the staff was among the best we've ever encountered. Great job! Highly recommended!

Review collected in partnership with Hilton Garden Inn

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Beaverton, Oregon
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great hotel. Small details put it over the top, even though we stayed in other very nice places in Des Moines. The staff is very warm and friendly. The rooms are clean, fresh, and inviting. The Keurig coffee machine is a welcome addition, as is the adjustable bed in the King rooms. The air conditioner worked well,... More 

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Wichita, Kansas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for one night while traveling through Des Moines. Texas Roadhouse is across the parking lot and Starbucks is across the street and we enjoyed both. The room was clean and comfortable. The rate was the best I could find for this type of hotel. We would stay here again.

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We attended a wedding at this venue and from beginning to end it was an amazing experience. The front desk staff (Darci, Alex, Tamara & Tony) were absolutely the best, as was the housekeeping staff. I would stay here again in a heartbeat, and would recommend it to anyone traveling to the Des Moines area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you so much for your awesome review of your stay with us. Your comments are priceless & a great testimony for others to choose our location for their next stay. We will look forward to serving you again soon. If I may be of any assistance to you on a future stay here, please feel free to contact... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel in the past and it was excellent then and now. The rooms and linens were fresh and clean and the service was friendly and efficient. I would stay at this hotel again and highly recommend it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking time to review your stay with us! I truly appreciate your recommendation of our hotel to others! We value you & will look forward to serving you in the future. Have a great day & Happy 4th of July! Thank you, Jennifer More 

Rutherford, New Jersey
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My sister and I stay at this hotel every time we go to Des Moines. It's clean, friendly and a great value. Breakfast is delicious and it's quiet, the beds are comfortable and we are welcomed each time with enthusiasm.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for all of your kind sentiments about our hotel & your stays with us. You are a wonderful spokesperson for us! We will look forward to serving you again soon. Safe travels! Have a wonderful July 4th! Thank you, Jennifer More 

Minnesota City, Minnesota
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our second stay. The hotel was full of kids and a group below us was screaming and thumping. A complaint to the front desk and the responsible adults were notified, end of noise. We had our dog with us-pet rooms were full so they put us on the fifth floor. It was a smallish room with a comfy... More 

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review of your stay with us. I hope your trip to the area was a success! I am very sorry for the Internet issues you experienced. We have found that streaming videos works best on our premium Internet option; I would be happy to offer this for you on your next stay here. Also, to... More 

Independence, iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful location , great parking, great people, great place to stay in the DM area. Easy access to 80 and can get anywhere quickly. Lots of great choices for eating in the area. Plus hotel food is great also. Nice lounge.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your wonderful review of your stay with us! I truly appreciate all of your kind feedback in regards to your time here. We value your business & can't not thank you enough for your recommendation of our hotel to others! We will look forward to serving you again soon! Have a great day! Thank you, Jennifer More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful stay for family or solo travel. Quiet accommodations , clean large rooms with micro and mini refrig. Nice breakfast and area surrounding within walking distance to several other restaurants. The staff was extremely friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your hotel stay with us. It is always a pleasure to hear from our guests. We are glad your stay was great & hope your trip was just as wonderful. We look forward to serving you again soon. Have a great day! Thank you, Jennifer More 

Jerome, Michigan
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, spacious room, the privilege of choosing the room I'd like prior to check-in, 20 second check-in, complementary USA Today, friendly staff, 2 minutes north of I-80, tasty/hot coffee 24 hours, comfortable bed, even an interesting picture on the wall...I may have found my new go-to hotel chain (and at a price competitive with Comfort Inn/Suites).

Was this review helpful? Yes 1
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you so much for your review! We are so pleased to have had the opportunity to serve you for the first time at our Hilton Garden Inn property & to have had a lasting impression on you! We will look forward to serving you again soon & hope you enjoy a wonderful week! Thank you, Jennifer More 

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