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Hilton Garden Inn Des Moines/Urbandale

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8600 Northpark Drive, Urbandale, IA 50322
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1 room 1 guest
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Hilton Garden Inn Des Moines\/Urbandale
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294 Reviews from our TripAdvisor Community

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Traveler rating
    166
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    35
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (59)
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Ackley, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was comfortable, accommodating and allowed time for relaxation as the bride and groom prepared for their big day! We started and ended the day at Hilton Garden Inn and the stay was remarkable!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are so happy to have been able to be a part of such a special day. We hope every moment was one to remember. We hope you will consider us for any future travels to the area. Have a wonderful day! Thank you, Jennifer More 

fort collins, United States
1 review
5 of 5 stars Reviewed 1 week ago

You get what you pay for at all Hilton hotels. I always try to stay in a Hilton Hotel. The convince of a good breakfast spot is top notch. The easy on/off the interstate system is great. Why stop at a lower class hotel system?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your recommendation of Hilton hotels & our property. We are glad you enjoyed your time here & hope your trip to the area was a success as well. We hope to be your choice stay on your next trip to the area. Have a great day! Thank you, Jennifer More 

Cresco, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very conveniently located off the interstate, the lobby and rooms are very clean and pleasantly decorated. The staff were very friendly and helpful. In all, it was a very enjoyable place to stay while we were in town for the vacation purposes.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello, Thank you for taking your time to review your stay with us. I truly appreciate your feedback! We are glad you had a great stay here & hope you enjoyed a wonderful vacation too! We will look forward to serving you again soon. Have a great day! Thank you, Jennifer More 

Manhattan, Kansas
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, easy to find off of I-35. Clean. Friendly staff. Indoor pool is nice also. Breakfast is $8.95, so we walked across street to starbucks. Great pillows, but beds a tad soft. Located near business area, so seemed quiet. They do have meeting facility, but really it is tucked in back so you don't notice it. Recommend!

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking time to review your stay here! We are glad you had a great visit & truly appreciate your recommendation of our hotel to others. We will look forward to serving you again soon. Have a great day! Thank you, Jennifer More 

Iowa City, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our two nights stay! This hotel is new, bright, clean & a good choice for Des Moines visitors (travel time is 15+ min. to the city). Close to the highway yet our room was quiet. The room was lovely but a bit more expensive than we usually pay; it would have been better value to include breakfast buffet... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking time to complete a review! Your feedback is key to helping us be our best to each of our guests. We value your insight & hope that we will have the opportunity to serve you again. Have a great day! Thank you, Jennifer More 

Deerfield, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was clean and comfortable. Staff was very accommodating. Nice complimentary breakfast available. Located near expressway and many places to dine. Starbucks was right across the street and Texas Roadhouse right next door. Very quiet at night. Would definitely stay here again.

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed a great trip to the area & stay with us. We appreciate your recommendation to others & will look forward to serving you again. Have a great day! Safe travels! Jennifer More 

Cidra, Puerto Rico
1 review
5 of 5 stars Reviewed 3 weeks ago

They were really accommodating, service and amenities were great. Don't have any single thing to complain about. I would definitely stay here again if in the area. This would be my first choice, plus prices are worth it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you so much for your kind review. We truly value our guests feedback & recommendation of services for others. I am glad you had a great stay here & hope your trip to the area was even better! We will look forward to serving you again soon. Enjoy your day! Thank you, Jennifer More 

Hartington, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

hotel was not clean and the entire building had a weird smell. the staff seemed to rush us out hours before check out. the bed was uncomfortable and the sheets did not smell clean. we will not be staying here again and my opinion of hilton garden inn was seriously diminished

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking time to review your stay with us. I am very sorry for this disappointing stay. We want every guest to have a great stay every time. I will look forward to hearing from you to help resolve this to your satisfaction. We value your business & want to make it right. Have a wonderful week!... More 

Overland Park, Kansas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

PROS: Excellent value-spacious rom with refrigerator and seating area. Very clean. Comfortable bed. Request for extra towels and coffee was honored each day of stay. CONS: very poor lighting-no reading lights above the bed and the lamps are unbelievably dim. NO overhead light in the bedroom area. Shower head was too high on the wall for me to reach to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay with us. I truly appreciate your feedback & business! I am glad you enjoyed your time here & value your concerns in our rooms. It is our guest's feedback that allows us to improve our services to you! If there is anything I may do for you in regards... More 

Treynor, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed in the hotel during a business trip. It was easy to get to my meetings off-site as near 86th Street and I-80. The room was quiet, did not hear neighbors. Pool was nice and fitness room easy to access.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! So glad to hear you had a great stay here. I hope your business trip was a success for you! It was our pleasure to serve you & we hope that you will choose us on your next trip to the area. Have a great day! Thank you, Jennifer More 

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