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All 10 Urbandale hotels

Hilton Garden Inn Des Moines/Urbandale

3.0 of 5 Hotel   |   8600 Northpark Drive, Urbandale, IA 50322
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88%
Ranked #1 of 10 hotels in Urbandale
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Amy C Carroll, United States
  • Reviews (146)
  • Photos (8)
  • Prices
  • Amenities
  • Room tips (17)
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146 people have reviewed this hotel

Traveler rating
    82
    48
    11
    4
    1
See reviews for
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10
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Carroll, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Rooms were clean, the beds were very comfortable. Staff was friendly upon arrival. The breakfast was very nice. I would definitely stay here again when in the area. Great overall experience and no complaints.

Review collected in partnership with Hilton Garden Inn

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Auburn, IN, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel and location - close to many items. Room was clean and smelled fresh. The beds at Hilton Garden Inns are so comfortable! Staff were very friendly. Have the chef prepare something special for your hot breakfast - yum!

Review collected in partnership with Hilton Garden Inn

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Minnesota, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel property is very nice and clean. My experience with the bed is my issue. The king size bed was an air bed and is divided in two, my wife's side of the bed worked perfectly, held it's pressure as designed. My side of the bed would deflate not maintaining any type of firmness. I ultimately ended up sleeping... More

Review collected in partnership with Hilton Garden Inn

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JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! Your feedback is very valuable to us & we are very sorry that you did not get to enjoy a great night of sleep with us. Our goal is a great stay every time. We will be happy to resolve this past stay to your satisfaction. We would like to have the opportunity to... More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good hotel. The hotel is fairly new and the rooms and facilities are in very good shape. The staff is very friendly. I experienced no problems on multiple stays at this hotel. There are a number of convenient restaurant options in the area as well as a multiplex cinema a block away.

Review collected in partnership with Hilton Garden Inn

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JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello, Thank you for your review of your stay with us. We truly appreciate your recommendation of our services & hotel. We are glad you had a great stay & will look forward to serving you again soon. Have a great day! Thank you, Jennifer More

Manning, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

From meeting Catherine at check-in, to delivery of a basket of juice, apple, muffins and power bar at later in the evening, it was a great time. The room was just the right temperature when we arrived, the bed was very comfortable and the room was roomy. The staff sells it very well and we loved our stay!

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for this review! We are so glad you were made to feel so welcome & enjoyed your time here! We truly do value our guests & you are evidence of this =) We will look forward to serving you again soon. Your recommendation to others is priceless! Have a great week! Thank you, Jennifer More

Kaysville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone is nice when you first get there the women who checks you makes you feel like you a King. Giving you everything you need. Then you go up to your room and it is very clean. And you un pack and sit on your bed and it's soft as your own bed at home. The people in the dinning... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your wonderful review of our hotel & services provided to you! It is always a great compliment to my staff & our services when we hear from our guests. We are glad you enjoyed your time here & hope to see you again soon! Safe travels to you! Thank you, Jennifer More

Golden, United States
1 review
5 of 5 stars Reviewed March 10, 2014

Excellent location. Clean. Lots of business travelers it appeared. Starbucks across the street. Excellent sandwich shop also, Planet Sub. I did not spend a lot of time in the area so my other experiences are limited

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello, Thank you for taking your time to review your hotel stay with us! I am glad we could be a bright spot in your travels! Your kind review is greatly appreciated & we look forward to being able to serve you in the future. Enjoy your day! Thank you, Jennifer More

United States
1 review
3 of 5 stars Reviewed March 6, 2014

I found the front desk staff to not be very friendly. The pool and area are very small. The best part of the stay was the breakfast. The hotel lobby's appearance was loud in color. Did not like the green curtains around the poles. It would be very unlikely that I would stay again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review of your hotel stay with us. I appreciate your feedback. I am very sorry you did not enjoy your time here. If there is anything I may do in regards to this, please feel free to contact me. We value every guest! Have a great day! Thank you, Jennifer More

Ames, Iowa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2014

We live locally, but stayed a night here to be close to my sister and her family who were in town for athletic events. We had a very nice experience. All front-desk staff and cleaning staff were very helpful and friendly. All of the spaces we used were exceptionally clean, and the beds were comfortable. Our room had a mini-fridge,... More

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your positive review of your hotel stay with us. Your feedback is greatly appreciated! We are glad you & you families enjoyed your time here. We hope that you will consider us again! Have a great day! Thank you, Jennifer More

Bloomington, IL, United States
2 reviews
4 of 5 stars Reviewed March 2, 2014

Consistently pleasant atmosphere, that is clean and quiet. Nice amenities in the lobby each evening, coffee and sweets. Room service and meals in dining room were excellent. Very nice breakfast. Considerate team helped with business needs.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for the great review of your stay here. We truly appreciate your recommendation of our services to others! We hope you had a great trip to the area & will look forward to serving you again soon. Have a great day! Thank you, Jennifer More

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Additional Information about Hilton Garden Inn Des Moines/Urbandale

Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Des Moines/Urbandale Hotel
Hilton Garden Inn Urbandale
Hilton Urbandale
Urbandale Hilton
Address: 8600 Northpark Drive, Urbandale, IA 50322
Phone Number:
Location: United States > Iowa > Urbandale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Urbandale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Des Moines/Urbandale 3*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
148

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