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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

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Traveler (33)
Room & Suite (26)
Dining (2)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 11 hotels in Urbandale
Location
4.4
Cleanliness
4.3
Service
4.1
Value
4.1
We are a newly remodeled 76 room Hotel. We have 1 queen, 2 queen, 1 queen suites ( includes microwave, refrigerator, and pull out couch ), and 1 queen jacuzzi suites on property: including accessible rooms. We offer a complimentary breakfast every morning from 6:00 am to 9:30 am, free wi-fi, on property fitness room, and on property guest laundry. We are pet friendly with a fee per pet per night of $10.00. Our check in is anytime after 3:00 PM and check out is 11:00 AM.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Breakfast buffet
Vending machine
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English

Location

8711 Plum Dr, Urbandale, IA 50322-6245
Microtel Inn & Suites by Wyndham Urbandale/Des Moines
846Reviews1Q+A37Room tips
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Discover13385310614 wrote a review Dec 2023
1 contribution
+1
Disgusting! This place is smells like stinky socks and is filthy. Ceiling in our room was falling in, sheets had black marks on them, carpet was visibly dirty and walls had areas not painted. Never stay here!!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Disgusting! Very dirty and in disrepair. Never stay here!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 15, 2023
thank you for your review, we apologize the not so great stay at our hotel, hopefully in the future yuo will allow us to show you we can accomodate you in a better manor next time again we apologize for our negelgeance an hope to see you again for a better experience thank you merry christmas sna happy new year from the microtel inn an suityes of urbandale ia...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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261tee wrote a review Oct 2023
Des Moines, Iowa1 contribution
Very ghetto prostitution all around the building. Meth addicts everywhere. Stay away from this place if you can. I’d rather sleep in my car. Employees are very rude and disrespectful and I will never stay there again
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Review collected in partnership with this hotel
Date of stay: October 2023
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Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 15, 2023
were sorry you had a bad experience an if there is illegal acts being done please let us know...i apologize for any bad experiences you may of had while staying with us merry christmas an have a happy new year...thanks from the microtel inn an suites of urbandale ia...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gabe B wrote a review Sep 2023
26 contributions3 helpful votes
Our stay here is something I’d characterize as just okay. Not the worst Microtel or Wyndham we’ve stayed at. Not the best. I think the biggest issue we had was the bed. It was quite uncomfortable. The room wasn’t dirty, but the bathroom shower did have a long hair in it (possibly from the cleaning staff since it wasn’t in the drain, but could’ve been anyone who stayed previously). The front desk were a bit pushy in encouraging someone traveling with us and their dogs to upgrade their room for $9 to two beds vs. one, when the one would’ve been just fine. The breakfast itself was pretty decent for a Wyndham— they had eggs and a waffle maker. In short, the room was decently cheap. But we’ve had better (and worse) experiences with Wyndhams elsewhere.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 15, 2023
thank you for your review an in the future we hope to see you again an accomodate you in a better manor an get you a better room an bed for your stay thanks merry christmas an ahappy new year...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarAway59934284826 wrote a review Sep 2023
1 contribution
Really unimpressed by this Microtel in particular and have stayed there 3 times. Might've been my last. I walk in and the front desk was loud and not inviting at all. No name tag either. They didn't even say welcome or pause their zoom with family to help me out. In fact, I later had to tell him I can hear him all the way down the hallway. All I received was a simple "first name and last name." The hotel overall was clean, but the room was a trace of smoke or something musty. Worst part was their lack of spread for a continental breakfast. The hard-boiled eggs looked iffy and the biscuits and gravy scared me to even attempt. No fruit, snacks and the coffee was very lackluster in taste. I understand the pandemic might've limited some accommodations and amenities, but customer service should never be so bad, even if it's not a "dream" career to them. Look at the Microtel in Kearney for an example of what every Microtel should be. I paid $109 for one night and think that price should've been half based on what I experienced...me sleeping on a bed and sipping 2 ounces of coffee before I couldn't do any more.
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Review collected in partnership with this hotel
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 15, 2023
we apologize for not accomodating you in a better manor an hopefully in the near future we can better accomadate you an make sure the staff are more respectful again we apologize an hope you will give us another chance to show you we can better take care of you hotel stay an give you a better experience next time thanks merry christmas an a happy new year thanks the microtel in an suites of urbandale,ia...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kaylafleming2023 wrote a review Aug 2023
1 contribution1 helpful vote
Be sure to pack Lysol wipes and spray to do your own sanitizing. Also, if you’re looking for a nice hot breakfast, be prepared to eat out. They only offer waffle makers and biscuits and gravy. The rest is cereal or cold options.
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Review collected in partnership with this hotel
Date of stay: July 2023
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 15, 2023
thank you for your review an we hope to better accomodate you in the near future an better accomodate your hotel experince at the microtel inn an suites merry christmas an a happy new year...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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elisa b wrote a review Aug 2023
1 contribution1 helpful vote
The staff was unwillining to assist me in my cancellation. Yes I was at fault of misunderstanding the cancellation time, I called the same day to cancel my room and their was was no understanding of my situation. Due to my interaction with the staff I would not ever go there
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Date of stay: July 2023
Value
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 19, 2023
i apologize for the bad experience, i personally apologize for the bad communication on our end we are making some changes an trying to better our customer satisfaction and working on listening better to accomadate your every need, please allow us to show you we can better your hotel experience here at the microtel merry christmas and a happy new year...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie C wrote a review Jul 2023
1 contribution
Our stay was horrible from the start. As soon as we walked into our room it reeked of marijuana. There were also marijuana remnants on the floor as well as a lighter. When I brought this to the attention of the staff member at the desk I was given a fabreeze bottle. We had our child with us and there is an illegal substance all over the floor! Then we opened up the mini fridge and it was disgusting. A cockroach came crawling out. Then as we were getting ready to leave to go get dinner we opened our door only to see another cockroach in the hallway crawling under our door. This hotel is infested with cockroaches! We soon found a cockroach catching contraption hidden under the AC unit so they ARE AWARE of this issue and obviously aren’t doing anything about it. We quickly packed up our things (after a through check as we didn’t want to bring the infestation with us) and went to check out. When I confronted the staff member at the front desk he essentially laughed and denied this as an issue. I offered to go show him the cockroaches living in and on top of that fridge as well as that contraption to prove that they know this is an issue but he refused to let me show him. Even though this hotel could be sited for MANY health code violations not to mention the illegal activity and remnants that were in our room, we were denied a refund! So unless you want your belongings to be invaded with cockroaches and end up having to spend hundreds of dollars in extermination fees when you bring them home with you…DO NOT STAY AT THIS HOTEL!!!!!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded Dec 15, 2023
we apologize for your bad experience an will take proper precautions for your quoted requests an we apologize for the inconvience to your a your family thanks merry christmas an a happy new year from the microtel inn an suites odf urbandale ia...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevinmurphy34 wrote a review May 2023
Davenport, Iowa1 contribution
Very clean, quiet, and pleasant. Surrounded by options for food. Great location for transportation. Overall a great experience and I would definitely stay here again. This is well-maintained and I was glad to have chosen this option.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
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Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded May 22, 2023
Thank you for taking the time to write this kind review. We are pleased to hear that your stay with us was a good one. Hope to see you again soon in the near future. From all of us here at The Microtel Inn & Suites. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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La Donna K wrote a review May 2023
Saint Charles, Minnesota163 contributions23 helpful votes
We always ask to stay at Urbandale Microtel. The owner and all the staff are like to family to us. They are knowledgeable, friendly, and always gives us the same room we like. The location is close to the freeway AND our work, the curb appeal is appealing and the brick building is anttractive, and the parking lot is well cared for. We enjoy the front parking space while checking in. We like having two beds to have one for luggage for the two of us, we like the mirrored wall that makes the room seem larger, and we enjoy the window seat and the view to the west. The desk is a good size for us as we always have our laptop, and we bring our portable printer for documents. We appreciate the wall night light in the bathroom. As I do press my khakis, I appreciate the iron and ironing board. We also appreciate the mini refrigerator. Perhaps most important is the quality of the beds and bedding; they are excellent. We enjoy and count on Harry, Happy and their staff at Microtel.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Call early to get your room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded May 22, 2023
Thank you Mr. and Mrs. K. We also appreciate you both as well. Thank you again for this kind review. I will be happy to inform my co-workers as well. See you soon. Angie- Front Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Spidle95 wrote a review Jan 2023
Leon, Iowa1 contribution
I have stayed at this hotel several times over the years. Great hotel for the price. Always clean, hot breakfast available, bed is comfortable. Excellent value compared to others nearby. Fast check in.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry Patel, Owner at Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Responded May 22, 2023
Thank you for your kind review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$71 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
microtel inn and suites urbandale hotel urbandale, microtel urbandale, urbandale microtel
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MICROTEL INN & SUITES BY WYNDHAM URBANDALE/DES MOINES $83 ($̶9̶7̶) - Prices & Hotel Reviews - IA

Frequently Asked Questions about Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Which popular attractions are close to Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Nearby attractions include AMC (0.5 miles) and The Cab Johnston (0.4 miles).
What are some of the property amenities at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Guests can enjoy free breakfast during their stay.
Is parking available at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Yes, free parking is available to guests.
What are some restaurants close to Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Conveniently located restaurants include Texas Roadhouse, Ruby Tuesday, and Cozy Cafe.
Are there opportunities to exercise at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Microtel Inn & Suites by Wyndham Urbandale/Des Moines offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Microtel Inn & Suites by Wyndham Urbandale/Des Moines?
Many travelers enjoy visiting Living History Farms (3.0 miles) and Val Air Ballroom (4.8 miles).