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Super 8 Story City

2.0 of 5
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515 Factory Outlet Drive, Story City, IA 50248
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1 room 1 adult
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Super 8 Story City
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105 Reviews from our TripAdvisor Community

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Radcliffe, Iowa
1 review
1 of 5 stars Reviewed 1 week ago

Rented room for my wife so she could make it too work the next day. She got very little sleep due to little or no heat. They need new something based on past reviews.

Review collected in partnership with Super 8

Helpful?
Thank R3221EMgaryp
Nicky P, Manager at Super 8 Story City, responded to this review

I apologize for any inconvenience during your stay, I had our maintenance person inspect your wife's room and the heat/AC is working 100%. We appreciate your feedback and are working hard to make every improvement for our guests. I hope to see you again and look forward to hearing about your next stay. Sincerely, Nicky P Manager More 

Springfield, Missouri
2 reviews
4 of 5 stars Reviewed October 20, 2015

I have stayed here once before. Rooms are quiet, and I'm able to sleep completely through the night. My only real complaint is breakfast is a little skimpy. I went out to breakfast both days.

Review collected in partnership with Super 8

Helpful?
Thank paulnO1317XX
Nicky P, Manager at Super 8 Story City, responded to this review

Thanks for sharing your comments we're very happy that you enjoyed your stay with us and that you liked your comfortable room and our quiet location. We really appreciate your comments so that we can make all of the improvements that make an amazing experience. I am addressing your concern and I look forward to seeing you again and hearing... More 

Baltimore, Maryland
2 reviews
3 of 5 stars Reviewed October 4, 2015

When we used the air conditioner, it smelled like mold was in the unit. It was lucky it was a cool night and did not need to run it anymore.

Review collected in partnership with Super 8

Helpful?
Thank Jordan T
Nicky P, Manager at Super 8 Story City, responded to this review

I am so sorry about the issue you had with your stay. We strive to provide our guests with the best accommodations and amenities to make an amazing experience. We always encourage our guests our to let us know about any problems so that we can resolve any problem right on the spot. Our maintenance person has inspected your air... More 

Lebanon, Indiana
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed September 8, 2015

This property was suggested for a wedding in Iowa. When calling to make reservation was told they were unable to send email confirmation because they did not have email. Should have known right then that this was going to be a loser. After checking in found unable to lock door. It appeared to be locked, but all you had to... More 

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Thank RetiredDawg63
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