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All 3 Story City hotels

Comfort Inn

2.0 of 5 Hotel   |   425 Timberland Dr., Story City, IA 50248
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78%
Ranked #1 of 3 Hotels in Story City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Reviewer567
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60 reviews from our community

Traveler rating
    30
    17
    6
    4
    3
See reviews for
27
5
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
84 reviews 84 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good place to stay. They offer great service and clean rooms. The pool area is excellent and the breakfast service is good. Their price is reasonable and they are located right off of I-35. Their free wifi works very good. They also offer an exercise area.

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you so much for all your kind words about our location. We enjoy serving people and invite everyone to come by and enjoy our hospitality. We look forward to opportunity to serve you and your family again. Sincerely, Roy Watson/GM More

New Albany, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 23, 2014

We (wife, daughter, son-in-law and two grandkids) stayed there for three days while visiting Story City. The staff was absolutely wonderful, they worked hard to find us two connecting rooms. The manager even offered to lend us his child monitor for our two and five year old children! The morning breakfast had waffles, bacon, sausage, and eggs, and they put... More

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

WOW!!! We are truly humbled by your review of our hotel. I am so happy that you had such a wonderful stay. We always want to find ways to serve each and every guest to the highest level possilbe. Thank-you for taking the time to share your opinion it truly helps our future guest make good decesions on where to... More

Appleton
Top Contributor
113 reviews 113 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed August 8, 2014

This was a surprisingly nice hotel in the middle of all the fields. Stayed here for work and I have learned you can often tell a good property just looking at the landscaping, this one was clean outside and in! You should stay here

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you for your review of our hotel...we certainly agree with your comments we believe in cleanliness both inside and out. Thank you again for sharing your impressions of our hotel they are so important to our future guest when making decesions on where to stay. Sincerly, Roy Watson/GM More

Northwood, Iowa
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 5, 2014

I recently stayed at the Comfort Inn in Story City, IA with a group of friends who were on a quilt retreat (about 20 of us). Roy Watson, Manager, was one of the most accommodating and helpful people I have ever met at a hotel property. He went above and beyond to get us anything we need to make our... More

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

THANK-YOU for your kind words.......Your group is one of our highlights every year and I can't wait to see the ladies again next year. I am blessed to be able to serve groups such as yours nothing brings me greater joy then making cookies and sharing laughs with your group. See you next year!!! Sincerly, Roy Watson/GM More

Nashua, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 24, 2014

If you're staying in the Ames/Story City area stop looking for hotels. This is the one! My family of six stayed here for three nights as our 'home-base' for a few days of vacation and had an excellent stay. Without going into each detail, let me just say ALL the amenities were GREAT (bkfst, pool, bed, pillows, shower, etc.)! If... More

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

WOW.....we are truly humbled by your review.....Thank-you for reconginizing our hotel and staff. It was amazing to have your family stay with us it was our pleasure to serve you. I hope we have the opportunity to serve your family again next time you are in the area. Sincerly, Roy Watson/GM More

Clarksville, Tennessee
Top Contributor
109 reviews 109 reviews
5 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 13, 2014

We went back for our nephew's high school graduation and we were lucky enough to stay at the Comfort Inn. They went above and beyond making sure everyone and took care of everyone in our party. The rooms were immaculate.

Was this review helpful? Yes 1
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you for choosing the Comfort Inn we so appreciate your kind words in regards to our hotel. Serving families like yours truly makes our jobs a great pleasure. We hope to see you again on your next visit to the area. Sincerly Roy Watson/GM More

Hayesville
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 13, 2014

I drive a pilot car for oversize loads. With large amount of wind farms in Iowa, I am here a lot. With the exception of the Super 8 at this same exit, I have always been impressed with the hotels and their staff in Iowa. This comfort Inn being another great stay. Rooms are clean, modern and have great beds... More

Was this review helpful? Yes 1
Roy W, General Manager at Comfort Inn, responded to this review

Wow.....Thank-you so much for your kind words in regards to your stay with us. We are happy we were able to meet all your needs while traveling through our community. We love serving our guest and ensuring they have a restful night sleep. We look forward to your next stay with us. Sincerly, Roy Watson/GM More

Lake of Ozarks
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed overnight on a family trip to Canada. Room was clean and the bedding was very nice and comfortable. The only problem was that the heater/AC unit was an older model that did not have a digital temperature control. We had to run the AC all night to keep the room cool enough to sleep under the comforter without sweating.... More

Was this review helpful? Yes 1
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you for taking the time to review our property. I am so glad that you like our new bedding package many of our guest have purchased some to take home with them. I am truly sorry that you experiecned an issue with the AC unit we have replaced 1/3 of the units in the hotel since your stay. We have... More

Ohio
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 16, 2014

We were in town for a wedding from 6/13-16th. Every staff member went out of their way to be friendly. Had a nice chat with The manager Roy and the breakfast attendant was beyond helpful sending my daughter with a to go box as we left. Room was clean and had a mini fridge and microwave. Pool and hot tub... More

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

Thank-You so much for you review of our Hotel. I so appreciate your kind words. We strive to serve each of our guest like our own family and we are happy that you were pleased with our service. I hope that I get the opportunity to see you again next time you are in the area. Again thank -you for... More

Willmar, Minnesota
Top Contributor
56 reviews 56 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 9, 2014

Stayed here for a business trip as I try to stay at places that I am program member. I was not recognized as a Choice Rewards Member which is no big deal but nice. The internet was spotty and seemed to be slow at some times. My biggest complaint with this property however was that this hotel is not completely... More

Was this review helpful? Yes 1
Roy W, General Manager at Comfort Inn, responded to this review

I am so sorry that we failed to recognize your Choice Rewards Membership with us, regular guest like you are what make our hotels succesfull and it is our normal policy to recognize every Choice Privelges Member at check-in and make sure all thier needs are being met. We are retraining our team at the front desk to ensure they... More

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Additional Information about Comfort Inn

Address: 425 Timberland Dr., Story City, IA 50248
Phone Number:
Location: United States > Iowa > Story City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 20
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Also Known As:
Comfort Inn Story City, Iowa

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