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Comfort Inn

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425 Timberland Dr., Story City, IA 50248
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65 reviews from our community

Traveler rating
    35
    17
    6
    4
    3
See reviews for
30
6
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taos, New Mexico
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Comfort Inn lives up to its name here in little Story City. The bed was perhaps the most comfortable hotel bed I've ever slept in, and my husband agrees. We arrived too late to take advantage of the pool and hot tub, but they looked very inviting. The room was spacious and the breakfast was fine. My only criticism... More 

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Story City, Iowa
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

Good news ! First floor has new air conditioning / heater units . In my opinion it works great ! Wonderful comfortable bedding, mattresses and pillows. I plan to purchase a couple myself. As always the manager and staff are friendly and professional. The none smoking rooms do not smell of smoke at all. The hall smells of chlorine because... More 

Was this review helpful? Yes 1
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you for taking the time to leave a review. We love being your home while you are in town. We are already looking forward to your next visit with us. Again thank-you so much for all your kind words. Roy Watson General Manager More 

Frankenmuth, Michigan
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

Everyone there was very nice. We seriously felt like family. The man at the front desk came to the pool to tell our kids us that they had baked chocolate chip cookies. Our maid was very attentive. The breakfast was really good and everything was clean. The bed and couch in our room was very comfortable.

Was this review helpful? Yes 1
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you so much for allowing us to serve your family!!!! We are truly humbled by all your kind words. We enjoy serving each of our guest and will always have the cookies hot and fresh for you if you stop by again. More 

Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2015

I needed a hotel room for my family due to weather and we chose Comfort Inn and will choose it over and over again. We were coming home from a funeral and it had been 2 long days for myself, teen daughter and 11 year old. From the moment I walked in Roy Watson the mgr and his front desk... More 

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Roy W, Manager at Comfort Inn, responded to this review

THANK-YOU so much for your review we are truly humbled by all your kind words. It was truly our pleasure to be able to serve your family for the evening. I hope we get the opportunity to cross paths again in the future. Again thank-you for sharing you experience and raving about our location it is truly appreciated. Roy Watson/General... More 

Coralville, Iowa, United States
Contributor
19 reviews 19 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 14, 2014

This hotel offers an excellent accommodation. From the General Manager, Roy Watson, to every staff member that I met, they truly care about your experience while there. They offer a great free breakfast, pool, hot tub, business center, and workout area, which is all very well kept. The housekeeping staff does a wonderful job of making the rooms clean and... More 

Was this review helpful? Yes
Roy W, Manager at Comfort Inn, responded to this review

Thank-you so much for recognizing our staff each member of our team truly loves serving our guest and it is people like you that make coming to work each day a pure joy. We look forward to serving you again on your next business trip. Roy Watson/General Manager More 

Top Contributor
110 reviews 110 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 4, 2014

This is a good place to stay. They offer great service and clean rooms. The pool area is excellent and the breakfast service is good. Their price is reasonable and they are located right off of I-35. Their free wifi works very good. They also offer an exercise area.

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

Thank-you so much for all your kind words about our location. We enjoy serving people and invite everyone to come by and enjoy our hospitality. We look forward to opportunity to serve you and your family again. Sincerely, Roy Watson/GM More 

New Albany, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 23, 2014

We (wife, daughter, son-in-law and two grandkids) stayed there for three days while visiting Story City. The staff was absolutely wonderful, they worked hard to find us two connecting rooms. The manager even offered to lend us his child monitor for our two and five year old children! The morning breakfast had waffles, bacon, sausage, and eggs, and they put... More 

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

WOW!!! We are truly humbled by your review of our hotel. I am so happy that you had such a wonderful stay. We always want to find ways to serve each and every guest to the highest level possilbe. Thank-you for taking the time to share your opinion it truly helps our future guest make good decesions on where to... More 

Appleton
Top Contributor
127 reviews 127 reviews
39 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed August 8, 2014

This was a surprisingly nice hotel in the middle of all the fields. Stayed here for work and I have learned you can often tell a good property just looking at the landscaping, this one was clean outside and in! You should stay here

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Roy W, General Manager at Comfort Inn, responded to this review

Thank-you for your review of our hotel...we certainly agree with your comments we believe in cleanliness both inside and out. Thank you again for sharing your impressions of our hotel they are so important to our future guest when making decesions on where to stay. Sincerly, Roy Watson/GM More 

Northwood, Iowa
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2014

I recently stayed at the Comfort Inn in Story City, IA with a group of friends who were on a quilt retreat (about 20 of us). Roy Watson, Manager, was one of the most accommodating and helpful people I have ever met at a hotel property. He went above and beyond to get us anything we need to make our... More 

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

THANK-YOU for your kind words.......Your group is one of our highlights every year and I can't wait to see the ladies again next year. I am blessed to be able to serve groups such as yours nothing brings me greater joy then making cookies and sharing laughs with your group. See you next year!!! Sincerly, Roy Watson/GM More 

Nashua, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 24, 2014

If you're staying in the Ames/Story City area stop looking for hotels. This is the one! My family of six stayed here for three nights as our 'home-base' for a few days of vacation and had an excellent stay. Without going into each detail, let me just say ALL the amenities were GREAT (bkfst, pool, bed, pillows, shower, etc.)! If... More 

Was this review helpful? Yes
Roy W, General Manager at Comfort Inn, responded to this review

WOW.....we are truly humbled by your review.....Thank-you for reconginizing our hotel and staff. It was amazing to have your family stay with us it was our pleasure to serve you. I hope we have the opportunity to serve your family again next time you are in the area. Sincerly, Roy Watson/GM More 

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Amenities