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All 3 Story City hotels

Comfort Inn

2.0 of 5 Hotel   |   425 Timberland Dr., Story City, IA 50248
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Ranked #1 of 3 hotels in Story City
A recent review
5 of 5 stars reviewed 4 weeks ago
allan_schuld Glenwood, Iowa
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48 people have reviewed this hotel

Traveler rating
    22
    14
    5
    4
    3
See reviews for
23
4
3
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Glenwood, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

GM Roy Watson bent over backwards to make our hockey team and parents as comfortable as possible while making us feet appreciated. I have never had such treatment by any other hotel in all my stays all over the country. He made us feel that he genuinely appreciated our staying there. He had reserved a meeting room for our exclusive... More

Was this review helpful? Yes
Roy W, Manager at Comfort Inn, responded to this review

Thank-you so much for your compliments. We truly believe our purpose is to serve people and we love doing it. It was my pleasure to meet you and the team and I hope we get to see you every year. As always if you ever need anything please feel free to reach out to myself or my team anytime. I... More

neillsville
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 8, 2014

When we checked in I asked if they make cookies anymore. She said they usually do this during the week, but since they weren't busy she would make some. She did and delivered them hot to each room.We asked for restaurant ideas for pizza and the one she gave us was very good. We were able to get adjoining rooms... More

Was this review helpful? Yes
Roy W, Manager at Comfort Inn, responded to this review

Thank-you so much for your kind words. I am glad that you enjoyed the cookies we will make them anytime you stay with us. We know how important a warm pool is so we keep our pool at 85 degrees year around and our hot tub stays about 101. I want to apologize in regards to room 114 because it... More

Marysville, California
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed here for 4 nights awaiting finding a home to rent, for a job transfer to the area. I called from Denver where I had a 6 hour layover, to let them know I wouldn't be arriving until past midnight. The front desk wasn't available when I phoned so I left a message. I have stayed in many Choice... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi civilsister, Wow, thanks so much for the kind words. I'll pass this on to them. We're thrilled you found our quaint little town to your liking and hope you had a safe trip home. See you again soon! Best, Sam, on behalf of Comfort Inn Story City More

Cherokee, Iowa
1 review
5 of 5 stars Reviewed January 6, 2014

Stayed while in town for a family funeral. Entire staff was very accomodating and mindful of our situation and reason for staying. We were able to get adjoining rooms so our family was able to stay together. The breakfast the next morning was more than we expected. We highly recommend staying at this fine establishment.

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Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi Kirk, Thanks so much for the kind words. We're pleased to learn we served you and your family well during what must have been a tough time. We're sorry for your loss. Best, Sam, on behalf of Comfort Inn Story City More

Herdcyclone
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 14, 2013

Had a work meeting here for 10 people and used the conference room. Super friendly staff, had the room set up as asked, had plenty of outlet strips for computers, and set us up with coffee. Nice price for the room too. Lots of restaurant choices for lunch too. (we went and gorged on the buffet at Pizza Ranch) If... More

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Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi there Herdcyclone, Thanks so much for visiting us again! We really appreciate your business and are thrilled to have served you so well. We look forward to your next visit to Story City! Best, Sam, on behalf of Comfort Inn Story City More

South Haven, Michigan
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2013

This is the best Comfort Inn we have ever stayed in. Very clean and the rooms are spacious. We had one of the rooms with a whirlpool tub which was a nice treat. The breakfast buffet was good and lots of it. The staff at this hotel really go out of their way to make sure you are comfortable.

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi Joan, Thanks so much for your kind words about our staff. I'll pass this on to them and tell them to keep up the good work! Best, Sam, on behalf of Comfort Inn Story City More

Council Bluffs, Iowa
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2013

stayed here this past weekend while attending family weekend activities at Iowa State in Ames. Rooms were a little pricey for comfort inn - about 140.00 including taxes - had room with 2 queen bds and one with 1 king bed - arrived late about 11PM - desk clerk - thin it was susan - was very polite and efficient... More

Was this review helpful? Yes 1
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi Grover, Thanks so much for leaving us this review. Many people read reviews on TripAdvisor, so seeing positive endorsements like this one is always appreciated! We hope you *do* stay here again and that you had a safe trip home to Council Bluffs. Thanks again, Grover! Best, Sam, on behalf of Comfort Inn Story City More

Moline, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 27, 2013

We stayed at this hotel for Cyclone Family Weekend. Check in was quick and easy. There was a case that said free cookies by the check I but no cookies were left. :-( The rooms were clean and spacious as well as the bathroom. We put left over pizza in the fridge but did not realize it was not plugged... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi there MolineFamily95, Thanks so much for visiting us and leaving this kind review; we really do appreciate it! We're sorry for the noise, Cyclone Family Weekend tends to bring in a lot of excited fans and their families. We will work hard to make it quieter for everyone next time around -- please let us know if there are... More

Top Contributor
63 reviews 63 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 4, 2013

They offer a great place to stay at a reasonable rate. Their rooms offer adequate space and are clean. They offer excellent customer service and have a fair breakfast buffet. Their pool and hot tub area they is attractive and fun to use. They are located right off of I 35.

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi Reviewer567, Thanks so much for leaving us this kind review! We're happy to hear you found our customer service and amenities to your liking. We hope you had a safe trip home and that we'll soon see you again! Best, Sam, on behalf of Comfort Inn Story City More

Wausau
Top Contributor
75 reviews 75 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 26, 2013

It was late and time to stop for the night, Story city was coming up so, I decided to find a place to stay. I passed up a couple hotel/motels close to the exit and drove a few extra blocks finding this property. The desk clerk was very pleasant and accomodating. The room was a typical hotel room but very... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review

Hi there L L, Thanks so much for your business and review - we truly appreciate it. We're glad we able to provide a rest stop for you, and we hope we'll see you again on your way home. :) Best, Sam, on behalf of Comfort Inn Story City More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Story City, Iowa
Address: 425 Timberland Dr., Story City, IA 50248
Phone Number:
Location: United States > Iowa > Story City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Story City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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