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Candlewood Suites Sioux City - Southern Hills

2.0 of 5 4720 Southern Hills Drive, Sioux City, IA 51106
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Candlewood Suites Sioux City - Southern Hills
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Candlewood Suites Sioux City - Southern Hills
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13 reviews from our community

Traveler rating
    6
    1
    5
    1
    0
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5
3
2
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed October 21, 2014

Just an average place to stay for s couple nights. Kitchenette was nice, room was a suite so spacious. The room was cleaned weekly which in my opinion is not enough, but the staff was wonderful!However, other than that, nothing fantastic.

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Minnesota
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 20, 2014

I wasn't super impressed with this hotel. The room was way smaller than I anticipated. I'd go nuts staying more than a day or two there. Why there needs to be a full-sized fridge is beyond me. I hate sleeping ten feet from an appliance. Check-in was so-so, gal wasn't in the least bit friendly and couldn't find stuff. Location... More 

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Dayton, Ohio
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 23, 2014

My husband and I called on a recent Saturday morning to see if we could get a room for that night as we were passing through. The only thing they had available was a king suite. We really didn't want to pay much just to sleep one night but they discounted it by almost $30! When we arrived they were... More 

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Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review

Dear luv2trvl123: We are so glad to hear that you enjoyed your stay at the Candlewood Suites Sioux City. We pride ourselves in delivering an exceptional guest experience and we are pleased we reached our goal. Be sure to enjoy some of our amenities on your next visit including our free guest laundry and our gazebo to grill out your... More 

Cedar Rapids, Iowa
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 7, 2014

I stayed here just a single night but it is a long term stay hotel. Great check in, nice front desk guy, (should tuck his shirt in though, but I'm old, but it has to do with first impressions.). It has a fridge, elect two burner cooktop, microwave, dishes, blueray player, good selection of tv channels, nice bed with crisp... More 

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Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review

Dear Taz1040, We are glad to hear that you enjoyed your stay with the Candlewood Suites of Sioux City. We are pleased to hear that our free wifi fit your needs while you were here. We look forward to seeing you on your next visit where you can enjoy all of the amenities our property has to offer. Sincerely, More 

Kansas City, Missouri
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 19, 2014

Needing to break up a weekend trip from Kansas City to the Lake Okoboji area, we opted for this property because it offered a separate bedroom suite. It was after 10:30 PM when we arrived, and the individual who helped get us checked in was very pleasant. Our room was ready - and just down the hall from the front... More 

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Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review

Dear Wants2see50states: Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us and look forward to seeing you in the future. More 

Road Warrior
Top Contributor
141 reviews 141 reviews
141 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed August 17, 2014

I expected better for a brand new Candlewood, the TA reviews are right on, yes the hotel is clean and everything is in good condition but the front desk staff have been very poorly trained in customer service. Honestly, they couldn't have hired people with a more lackadaisical attitude if they tried. The housekeeping staff were great and friendly but... More 

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Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review

Dear AlCzervik1: Thank you for your comments. I am very disturbed by what you have stated. We value our IHG Rewards members and I sincerely apologize that you were not greeted as one. I can assure you that this is not the norm at the Candlewood Suites Sioux City. I have shared your comments with the entire front desk team... More 

Shorewood, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

I would describe my visit to this hotel as just ok. The room was very nice and clean, and included a small kitchen. The bed was comfortable, and it was nice to have the kitchen even though I didn't stay for a long time. They have free wifi, but you have to put in the password every time. There is... More 

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Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review

Dear 0410dhak: Thank you for taking the time to review the Candlewood Suites Sioux City. We are glad that you did enjoy your nice new room. I have shared your comments with the front desk team and can assure you that this is not the norm. As for breakfast, we do offer items for purchase in the Candlewood Cupboard. We... More 

chicago
Top Contributor
94 reviews 94 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 6, 2014

This place was easy to find, easy to access, and is surrounded by multiple restaurants, a mall, wal mart, and grocery stores. We had no troubles whatsoever with the front desk staff or any other staff. They were welcoming and explained the area and how to get where without me feeling like I was a burden or wasting their time.... More 

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Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review

Dear cmama: We are so glad that you enjoyed your stay at the Candlewood Suites Sioux City. We hope to welcome you back very soon. More 

Iowa City, Iowa
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 30, 2014

There's a lot to be said for staying in a new hotel: you don't have to worry too much about cleanliness. That said, the place seemed understaffed--the front desk staff also seemed to be filling other roles--and neither of the two front desk staff I encountered were particularly friendly or customer service-oriented. Also, I generally expect breakfast at this type... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2014

It is new so the rooms are very good. Free laundry and dryer make a big plus. No breakfast and many toiletries are for sale rather than given. The ugly part was when my father and I moved to another room and forgot an ipod, we were never able to get it back. The front desk claimed not to have... More 

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Sioux City - Southern Hills

Address: 4720 Southern Hills Drive, Sioux City, IA 51106
Phone Number:
Location: United States > Iowa > Sioux City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Sioux City - Southern Hills 2*
Number of rooms: 87
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