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Value Place Des Moines, Iowa (Pleasant Hill)

2.5 of 5
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1525 Metro East Drive, Pleasant Hill, IA 50327
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Value Place Des Moines, Iowa (Pleasant Hill)
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A recent review
4 of 5 stars reviewed 1 week ago
Kate L Portland, Oregon
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31 Reviews from our TripAdvisor Community

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Traveler rating
    16
    7
    2
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    6
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pleasant Hill, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This place is not friendly to people with assistance animals. At 7:30 in the morning, the manager named Alicia banged on my door without cessation until my friend answered. Alicia informed my friend that animals were not allowed. I went down to the front desk later, and Alicia was very rude and cantankerous. She did not apologize for her behaviour,... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. More 

Portland, Oregon
2 reviews
4 of 5 stars Reviewed 1 week ago

the staff is friendly. always willing to help however they can. place is clean. good price. I cant complain. But I need a minimum of 200 characters so I have to write something blah blah. I hate Iowa drivers

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

Iowa City, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I thought all the staff was very nice. we have stayed here several times in the past few years with out any issues. This is our #1 choice next time we stay in the area. cant wait for our next vacation.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

We cannot thank you enough for your continued support. Your positive thoughts and insight are greatly appreciated and we hope you will continue to stay with Value Place. Customers like you are the reason we strive to uphold such high standards. Thank you again and hope to see you soon. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent service and friendly staff, especially Lee..she was so kind. Nice rooms, can't beat the price. Feel safe and secure with all doors requiring a key to open...Will definitely be back and recommend to family and friends.

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to... More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2015

The Hotel was customer friendly, clean and secure. The rates were very reasonable. The area was close to Interstates, restaurants, shopping and Fair Grounds. It was very Accessible to everything we needed.

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to... More 

Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

I've been staying here for an extended period of time while doing a work project in the area. The property is one of the cleanest I have stayed in! The staff is really friendly and very helpful! It is a very comfortable safe and secure hotel. Its also reasonably priced. I highly recommend it!

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope to see you again soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

The staff is extremely customer oriented to the customers. Very clean and secure place to stay. Between the house keeping to Nick in maintenance, and Anthony as the new general manager and Alisha. They run a superb place to stay. The kitchenette is a plus as well as free wifi. And cable TV with hbo. I will always come back... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

This hotel is a great place for an extened stay cheaper then amarican inn or any other extended stay here in pleasant hill. Front desk is awsome sauce. Ppl are right on it if there is anything wrong.a no smoking floor and a pet friendly for companion pets only. Laundry facility on site and kichenette in the rooms.

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

Pleasant Hill, Iowa
1 review
5 of 5 stars Reviewed April 23, 2015

I am staying at the value place in Pleasant Hill iowa and I really enjoy it here. ALL the staff are so kind and awesome. anytime that I need help day or night the girls are always out to help me with whatever I may need. The housekeeping are on top of everything. just wish that I could get it... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

Alisha is a very welcome addition to this establishment. Very friendly and helpful to all customers and concerns. I have been here since the beginning of December 2014. And will continue to stay. As long as you keep a wonderful manager like her. She pays attention to the rooms, customer and the property. Mike Moser. Faithful guest.

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Des Moines, Iowa (Pleasant Hill), responded to this review

We are glad to hear you have enjoyed your visit to Value Place. Guest, like yourself, are the sole purpose of our mission to create the ideal hospitable environment. Thank you for the taking time to let us know how we are doing. We are delighted to have you as customer! More 

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