We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Pella hotels

Country Inn & Suites By Carlson, Pella

2.5 of 5 Hotel   |   315 Roosevelt Road, Pella, IA 50219
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book a Business Package
Save Saved
You added Country Inn & Suites By Carlson, Pella to your Saves list
Country Inn & Suites By Carlson, Pella
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
84%
Ranked #3 of 7 hotels in Pella
A recent review
5 of 5 stars Reviewed January 16, 2014
ScottyG777 Saint Paul, Minnesota
Write a Review

38 people have reviewed this hotel

Traveler rating
    24
    7
    2
    3
    2
See reviews for
16
6
1
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2014 via mobile

We also held a family reunion for about 50 people, which we have done here twice a year for several years, and had a horrible experience. The staff was incredibly rude. Tony at the front desk yelled at our kids who were in the pool being supervised by their parents for not following rules, of which none of the "rules"... More

Was this review helpful? Yes 1
CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, Pella, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. More

Saint Paul, Minnesota
Top Contributor
386 reviews 386 reviews
119 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed January 16, 2014

I had a great experience at this Country Inn in Pella. I was in town for a photo shoot and heard that another hotel where I had a reservation (where the client was staying) had some pipes freeze and flood a couple of rooms so I changed my reservations to the Country Inn and I'm glad that I did. I... More

Was this review helpful? Yes
Oskaloosa, Iowa
1 review
2 of 5 stars Reviewed December 16, 2013

We had a family reunion in the conference room. There were approximately 50 of us including both adults and children, the man at the desk, did not get his name, was extremely rude to us. He could not understand with that amount of people with children there is going to be a little noise. The facility was wonderful and would... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Pella, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. To discuss your concern further, please contact Corporate Customer Care. Our email is CCare@CarlsonRezidor.com ~Dana More

Lincoln, Nebraska
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

Had a great overnight stay for business recently. Easy check in and JoDee was very helpful when providing me with a toothbrush and toothpaste that I had forgotten. Wonderful breakfast! Would recommend staying here!

Was this review helpful? Yes
Top Contributor
56 reviews 56 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 12, 2013

In town for short time for a wedding. Nice accommodations. Kids enjoyed the pool. Great breakfast. Everyone was very friendly. Everything was clean. Only real negative was that when the "clean ice" from the first floor ice machine melted, there was a lot of junk in the water.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed September 29, 2013

A guy named tony working the night shift on Saturday september 28 2013 was so helpful with me....he went above and beyond his duties to help me ...I honestly think this guy needs a raise or something. I will always stay at this hotel when I come to pella only because of tony & how much he helped me. This... More

Was this review helpful? Yes
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed August 15, 2013

As a business traveler on and off over the last 40 years I have stayed in my share of hotels. This one gets it. It is a very clean and neatly kept property. The employees are positive and pleasant and wanting to please. One of the best buffet breakfasts I have had on the road. Not only in selections but... More

Was this review helpful? Yes
Lees636, Manager at Country Inn & Suites By Carlson, Pella, responded to this review

Dear Jene C. Thank you so much for taking the time to write such an insightful review. We appreciate you sharing your 40 years of experience staying at hotels, and have put us in a class of our own. All the hotel staff does there up most best to keep the hotel property looking good. From the greeting and smiles... More

Minnesota
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 13, 2013

I always stop at Country Inn in Pella when I am traveling to Missouri. I stopped twice on this visit. The first stop on a Friday night cost $120 for a king bed suite. It was great. Five days later, on a Wednesday, the cost of a regular king bed room had been raised $30. So, $150 later, I had... More

Was this review helpful? Yes
Carlson Hotels C, Online Customer Care at Country Inn & Suites By Carlson, Pella, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns & Suites standards. We also apologize for the disappointing service you received from the staff. We want... More

Solon, Ia
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 14, 2013

I arrived late to the hotel (11pm) due to teen sporting event checked into room which was very clean.my teen was hungry so I called down to the desk and talked to Tony about local pizza places that deliver. He said don't worry ill get on the phone and call around for you and get back to you right away.... More

Was this review helpful? Yes
Springfield, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 28, 2013

We were very happy with this hotel. We stayed in the Studio Whirlpool Suite with the 2 Person Jet Tub. We were very impressed by the cleanliness and size of the room. The breakfast was also delicious, offered a wide variety, and although we came towards the very end of the breakfast time, they were still bringing out fresh items.... More

Was this review helpful? Yes

Been to Country Inn & Suites By Carlson, Pella? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Pella

Also Known As:
Country Inn Pella
Pella Country Inn
Country Inn & Suites By Carlson, Pella Iowa
Address: 315 Roosevelt Road, Pella, IA 50219
Phone Number:
Location: United States > Iowa > Pella
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Pella
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Pella 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Carlson, Travelocity, Hotels.com, Priceline, TripOnline SA, Venere, Agoda and Otel so you can book your Country Inn & Suites By Carlson, Pella reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Pella, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.