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All 7 Pella hotels

Country Inn & Suites By Carlson, Pella

2.5 of 5 Hotel   |   315 Roosevelt Road, Pella, IA 50219
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83%
Ranked #3 of 7 hotels in Pella
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Peter H McMinnville, Oregon
  • Reviews (42)
  • Photos (25)
  • Amenities
  • Q&A
  • Room tips (4)
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42 people have reviewed this hotel

Traveler rating
    26
    8
    2
    3
    3
See reviews for
16
8
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
McMinnville, Oregon
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very pleased with my experience at the Country Inn and Suites in Pella, Iowa. I was fortunate to get a room without a reservation, especially since it was the night before the Tulip Time Festival got underway. I found the staff to be very friendly and helpful, especially about suggestion about restaurants.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 3, 2014

I had to request towels everyday. Even though the do not disturb sign was Not hanging. Also had to make the beds and take out my own trash. The ceiling vent fell and when i called the fronr desk, i was told someone would fix it. In the entire time we were there no one came to repair it. I... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Pella, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. Your comments will be discussed with hotel management for review. More

Hartford
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stay here occasionally for business, and my wife and I have stayed here for a getaway. The property is always clean, and I have always had exceptional staff each time. The rooms are very quiet, unlike some of the other hotels in the area. The breakfast is what you find in most other chains that offer you more than... More

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Keizer, Oregon
Top Contributor
153 reviews 153 reviews
36 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed May 18, 2014 via mobile

Stayed at the Country Inn and Suites in Pella, Iowa for three nights and it was just perfect. It was the weekend of a big softball tournament so the place was full as was the rest of the town. I was afraid it might be a really noisy time with little chance of sleep but as it turned out it... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2014 via mobile

We also held a family reunion for about 50 people, which we have done here twice a year for several years, and had a horrible experience. The staff was incredibly rude. Tony at the front desk yelled at our kids who were in the pool being supervised by their parents for not following rules, of which none of the "rules"... More

Was this review helpful? Yes 2
CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, Pella, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. More

Saint Paul, Minnesota
Top Contributor
420 reviews 420 reviews
123 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed January 16, 2014

I had a great experience at this Country Inn in Pella. I was in town for a photo shoot and heard that another hotel where I had a reservation (where the client was staying) had some pipes freeze and flood a couple of rooms so I changed my reservations to the Country Inn and I'm glad that I did. I... More

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Oskaloosa, Iowa
1 review
2 of 5 stars Reviewed December 16, 2013

We had a family reunion in the conference room. There were approximately 50 of us including both adults and children, the man at the desk, did not get his name, was extremely rude to us. He could not understand with that amount of people with children there is going to be a little noise. The facility was wonderful and would... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Pella, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. To discuss your concern further, please contact Corporate Customer Care. Our email is CCare@CarlsonRezidor.com ~Dana More

Lincoln, Nebraska
Top Contributor
52 reviews 52 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 25, 2013

Had a great overnight stay for business recently. Easy check in and JoDee was very helpful when providing me with a toothbrush and toothpaste that I had forgotten. Wonderful breakfast! Would recommend staying here!

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Dyersburg, Tennessee
Top Contributor
56 reviews 56 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 12, 2013

In town for short time for a wedding. Nice accommodations. Kids enjoyed the pool. Great breakfast. Everyone was very friendly. Everything was clean. Only real negative was that when the "clean ice" from the first floor ice machine melted, there was a lot of junk in the water.

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1 review
5 of 5 stars Reviewed September 29, 2013

A guy named tony working the night shift on Saturday september 28 2013 was so helpful with me....he went above and beyond his duties to help me ...I honestly think this guy needs a raise or something. I will always stay at this hotel when I come to pella only because of tony & how much he helped me. This... More

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Additional Information about Country Inn & Suites By Carlson, Pella

Address: 315 Roosevelt Road, Pella, IA 50219
Phone Number:
Location: United States > Iowa > Pella
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Pella 2.5*
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Also Known As:
Country Inn Pella
Pella Country Inn
Country Inn & Suites By Carlson, Pella Iowa

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
69

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