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Baymont Inn & Suites Pella

2.5 of 5
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2104 Washington Street, Pella, IA 50219
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Baymont Inn & Suites Pella
Best prices for: 1 room 1 guest
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Ranked #4 of 6 Hotels in Pella
A recent review
5 of 5 stars reviewed 2 days ago
Terri R Normal
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218 reviews from our community

Traveler rating
    78
    73
    32
    25
    10
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90
40
10
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
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    (218)
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is my second stay at the Baymont in Pella. It is clean, well kept, and very conveniently located to the Pella sites. The employees are pleasant and efficient. When I called to complain about excessive late-night noise from an adjacent room, it was taken care of immediately. The breakfast offerings are extensive--biscuits and gravy, eggs, sausage, fresh fruit, plus... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel and my daughter and I both came home with bed bug bites. When I contacted the hotel they said this never has happened and the manager would call me back. They never did so when I called back 2 days later she said she would get a professional opinion later in the week and let... More 

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Muscatine, Iowa
1 review
4 of 5 stars Reviewed 2 weeks ago

The clock did not work in our room- Witz ,Pella Iowa- Thursday evening 5/7/15. We asked for a wake up call and didn't get one. Stay could have been better.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

seanw718, It is very nice of you to provide us with some feedback. Please accept our apology for the few setbacks you encountered during your stay. Typically, we log all of our wake-up calls in our communication book, and it looks like whichever staff member received the request failed to take the proper notes in your case. This is an... More 

Salem
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff are ALL so friendly and helpful (desk clerks, housekeeping, breakfast attendant, basically everyone we met). Convenient location to town. The room has a nice appliances (TV, refrigerator, & microwave). This is definitely a place to return to if ever spending the night in Pella again.

Review collected in partnership with Baymont Inn & Suites

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Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Idowah, We are thankful for all the time and kind words you gave us in your review. The staff will be particularly pleased to know their hard work and dedication gets noticed by guests. Also, it is always good to hear that customers plan on returning, if they are ever in the area again, and we definitely look forward to... More 

Warren, Ohio
1 review
5 of 5 stars Reviewed April 2, 2015

I have stayed at this location several times in the last few years and have always been satisfied with the facility and service.

Review collected in partnership with Baymont Inn & Suites

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Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Kenneth M, It is our pleasure to be of service to you. Thank you for taking the time to let us know how we've done over the years, and we definitely look forward to your next visit. More 

Knoxville Iowa
1 review
4 of 5 stars Reviewed March 23, 2015

Rooms were nice staff was courteous. Amenities were as advertised. My biggest disappointment was I paid for the rooms 3 weeks in advance with my credit card yet at check in as I was not going to be in Pella until the next morning my wife was told the rooms weren't actually paid for requiring me to download and print... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Bill M, We are grateful to you in providing us with some valuable feedback, especially on such an important matter. It is unfortunate that you experienced such difficulty at check-in, and we are very sorry for this. However, if a physical copy of the credit card used to pay for the room is not available when arriving, then we need... More 

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