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Baymont Inn & Suites Pella

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2104 Washington Street, Pella, IA 50219
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1 room 1 adult
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261 Reviews from our TripAdvisor Community

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Wausau, Wisconsin
1 review
3 of 5 stars Reviewed 2 weeks ago

Our room smelled nice and clean. Management was quick to help when there were concerns. The price was very affordable. The pool room was very chilly, but this could be due to the outside temperatures. The breakfast was not good: hot items were either lukewarm or dried out, bread items were stale, one of the juices ran out and wasn't... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank V3904MQemilyh
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

V3904MQemilyh, We are very sorry that you experienced such a disappointing breakfast. Our general manager has taken your concerns very seriously, and he is looking for ways to avoid repeats of such instances in the future. Thank you very much for your kind words about our staff and your other accommodations. We are very focused on providing our guests with... More 

Maquoketa, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

Stayed at the Baymont in Pella Iowa on December 26th. An employee whose name was Peggy we feel did an excellent job. She should be commended for providing 5 star service. Very accommodating. She asked if we wanted fresh coffee to take for our trip home. I highly recommend Baymont and their staff

Helpful?
1 Thank Dwain T
Omaha, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

Rooms and service was great. Clean hotel. The only issue I had was the heat not working just the AC. I did not report as I was in hurry and it was not that cold out.

Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank conniep866
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

conniep866, Thank you for the kind words, and the time you put into letting others know how well your visit with us went. We always encourage guests to let us know if there's anything amiss during their stay, but we understand that scheduling is often tight, and in this case, the issue wasn't a priority. Still, we apologize and are... More 

Cedar Rapids, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2015

The staff is very helpful, responsive, and easy to work with. Good location, clean rooms, and affordable. Nothing super fancy, but I have stayed here with a group several times and will do so again next time we are in the area.

Helpful?
1 Thank IAtravel91
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

IAtravel91, Thank you for providing us with a review of your visit. We appreciate you taking the time out of your day to do so. It is always good to hear that we have provided satisfactory service to our customers, especially if they have stayed with us numerous times, and we certainly look forward to the next time you stop... More 

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