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Baymont Inn & Suites Pella

2.5 of 5
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2104 Washington Street, Pella, IA 50219
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Baymont Inn & Suites Pella
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Ranked #4 of 6 Hotels in Pella
A recent review
5 of 5 stars reviewed 4 days ago
blomstan South Bend, Indiana
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Bend, Indiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed the bed, the pool and the spa. Breakfast was limited but fresh and good quality. Staff were friendly, knowledgeable about the area and helpful. Price was very good, inexpensive. Location is excellent on the edge of downtown, within easy distance of local attractions and restaurants.

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Denver, Iowa
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very customer friendly! Left our suitcase there and they called us right away and kept it in the office for us.

Review collected in partnership with Baymont Inn & Suites

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Council Bluffs, Iowa
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was very busy the weekend we stayed. Our rooms were ready when we arrived, which was approx. 1.5 hrs before the check-in time. Our rooms were extremely clean and smelled pleasant. The breakfast was nice..eggs, sausage, biscuits/gravy, cereal, waffles, yogurt, pastries, juices, and such! Staff was very polite.

Review collected in partnership with Baymont Inn & Suites

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Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Rosterhome, Thank you for sharing your experience at our hotel with others. It is gratifying to know that even though we were busy, we were still able to make your stay so notable and accommodating. Your words will be of great motivation to the entire staff. Please visit us again, if possible. More 

Council Bluffs
1 review
3 of 5 stars Reviewed 2 weeks ago

WE ahve stayed several years at this place and it has declined! Our room had mold all around the base of eh bathtub and shower stall. I reported it to the front desk and nothing was done about it. Another room I reserved had a bloody bandage at the head of the bed when they went to plug in their... More 

Review collected in partnership with Baymont Inn & Suites

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Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Richard B, We are very sorry and disappointed that your stay with us this time did not match the standards of your previous visits with us. Given that a major focus of our front desk is to keep records and communications of all guest complaints, we are very surprised that we have no written mention of your bathtub issue anywhere.... More 

Dallas City, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent a week here at this hotel. they went out of their way to accommodate us during our stay. Our schedule was a busy one and they took care of a lot of our needs while we were gone for the day. They even gave us an extended check out that was later than their normal late check out.... More 

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Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

JSwhit2001, We are always happy to work with our guests to make their time with us as smooth as possible, and it is an added bonus when the customers are as understanding and easy to work with as yourselves. Thank you for both your time and your courtesy in writing this review. Hopefully, we will see you again down the... More 

Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything I needed at a good price. Large room. Very clean. Friendly staff. Mini fridge, microwave and coffee maker. Quite room. Comfy bed. Could use some updating but all in all I was happy and would stay again. It is on the edge of town but very handy.

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Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Jean B, We thank you for your time in providing this review, as well as for all the considerate words about our facilities. It is comforting to know that we were able to adequately meet your needs. Of course, we are always looking for ways to improve and update our property, including a recent renovation of our parking lot and... More 

Clinton, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I just want to compliment you and your staff on our experience at your hotel. Your front desk check in with HP was pleasant and he was fun. The room was clean! I travel a lot and this unfortunately isn't always the case. Such a nice surprise. Appreciated the touch of sheets over the blankets. Our son will be attending... More 

Was this review helpful? Yes
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Sunflower1953, Thank you for all the kind words. It is good to know that your stay with us was so pleasant, and we are especially glad to learn that we exceeded expectations based on your previous experiences with other hotels. More than anything, we are grateful that you plan on booking with us in the future. That is the reaction... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We booked the Baymont online, sight unseen, of course. We could not be more pleased, the room is clean, spacious and has everything we need plus the price is right. The staff is above and beyond helpful, even personally printing out maps and giving directions. The breakfast and pool are great too! We highly recommend staying here if you travel... More 

Was this review helpful? Yes
Baymont_Pella, Manager at Baymont Inn & Suites Pella, responded to this review

Ruthie M, We are always happy to put in a little extra effort for our guests, and we thank you for returning the favor. It is very nice of you to take some of your time to provide us with some positive feedback. Your recommendation is greatly appreciated. Please visit us again, if you find yourself in the area. More 

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