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All 6 Ottumwa hotels

Fairfield Inn Ottumwa

2.5 of 5 Hotel   |   2813 N. Court Road, Ottumwa, IA 52501
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Ranked #5 of 6 Hotels in Ottumwa
A recent review
3 of 5 stars Reviewed October 5, 2014
David L Claremont, California
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39 reviews from our community

Traveler rating
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    6
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    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Claremont, California
Top Contributor
73 reviews 73 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 5, 2014

The breakfast room was clean and the food variety and quality were adequate. The staff was friendly. The guest room had plenty of room. The bathroom supplies and amenities were adequate. TV reception and channel selection were adequate. This hotel is not close to good restaurants. Recently renovated, this hotel still felt cheap in comparison with other hotel chains.

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DoDDS, Germany
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 24, 2014

We have stayed at this property on a regular basis for a number of years. This year, our stay has been subpar. The pool and spa are out of order, as they have been every time we have stayed for the last few years. Because of the renovations, the carpet is dirty and is not vacuumed every day. Pretty disgusting,... More

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Carol W, General Manager at Fairfield Inn Ottumwa, responded to this review

Dear Guest, I really appreciate that you took the time to complete an online review of your stay with us. Your experience at our Hotel is very important to us. I am so sorry your stay with us was unsatisfactory. We have been completing some remodeling that started earlier in the year and have spent this past few days rebuilding... More

Council Bluffs, Iowa
Top Contributor
78 reviews 78 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 2, 2014

Had to spend a night in Ottumwa after taking a course for work. This hotel has been undergoing renovations and wasn't sure what to expect. I was pleasantly surprised! Great clean room, friendly, helpful staff, comfortable bed and a good night's rest.

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Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

This place is a great hotel. It is under a remodel but that will only benefit this place. The staff is great and breakfast was wonderful. The manager is very friendly! This is my home when I back in the area.

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review

Thank you so much for taking the time to share your experience. I am pleased to see that we make you feel at home when you are staying here with us. We look forward to your next trip. More

1 review
5 of 5 stars Reviewed February 9, 2014

This place is a great hotel. It is under a remodel but that will only benefit this place. The staff is great and breakfast was wonderful. The manager is very friendly! This is my home when I back in the area.

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Wilmington, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2013

The front desk was welcoming but the feel of the hotel was old and cluttered. We had a connecting room and the person next door kept the tv on all night. It wasn't turned up loud but we could still hear it because the connecting door did not seal tight. The light also stated on all night and shown through... More

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San Diego, California
1 review
4 of 5 stars Reviewed September 4, 2013

The hotel staff was very friendly, hotel lobby and room nice and clean. Our room did not have a refrigerator or microwave, which would have been nice to have. When I made our reservation, several months ago, I requested a very quiet room. That message did NOT get relayed. The room we had was next to the elevator but all... More

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review

Sprintcars, Thank you for your time to give us a review regarding your stay during the Fly-in. We had put out renovations on hold for the summer and are now ready to get them completed. Next year our property will be completely finished and we are excited to be able to share our new look. The Labor Day weekend is... More

Redmond, Washington
Top Contributor
59 reviews 59 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 2, 2013

We stayed here on a busy Labor-Day weekend, when they were full for the annual Antique Aircraft Association fly-in. Friendly staff, checked us in promptly, and absolutely no issues with our room. This is a Fairfield, which is a budget hotel, but honestly it was better than many full-service Marriotts that I have stayed at. Of particular note -- and... More

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review

Mike_Sea, Thank you for the great comments. They are appreciated. The Labor Day weekend Antique Aircraft Fly-in is always a great event. Many of the guests come every year and we look forward to their return. They are a wonderful group, friendly and social. We enjoy hearing their stories and learning about the different planes. This year they lost one... More

Decatur, Illinois
Top Contributor
102 reviews 102 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 26, 2013

The staff was polite and always smiled when greeting the guests. The rooms were spacious and clean. The beds were like sleeping on a cloud. Internet service was good; did not experience interruptions. The pool area was small but the water temperature was very nice. The breakfast area was small. Parking was never a problem. It was in a nice... More

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FFIOTMFIGM, General Manager at Fairfield Inn Ottumwa, responded to this review

Gerald H , Thank you for the great review regarding your stay in December 1012, We value our guests and appreciate their comments. I hope you will again choose the Fairfield Inn if by chance you return to Iowa for work. Polly Butler General Manager More

Cedar Falls, Iowa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 8, 2013

Remodel of Inn in progress-new carpet was in trailer in parking lot awaiting installation-will help a lot! Front desk very helpful with area info. We got early check in and handicap room with tub as requested. We miss the fruit cups that used to be at Fairfield until they "upgraded" breakfast recently.

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FFIOTMFIGM, Manager at Fairfield Inn Ottumwa, responded to this review

Thank you j1234travel for your review, We appreciate your comments regarding our renovations. It is a slow process. We as a team are looking forward to the completion. Our guests will be amazed to see our new look. We still have much to do. Thank you again for taking the time to share you comments. Fairfield Inn Management. More

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Additional Information about Fairfield Inn Ottumwa

Address: 2813 N. Court Road, Ottumwa, IA 52501
Location: United States > Iowa > Ottumwa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Ottumwa 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Ottumwa
Ottumwa Fairfield Inn

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