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Holiday Inn Express & Suites Northwood

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4712 Wheelerwood Road, Northwood, IA 50459
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Holiday Inn Express & Suites Northwood
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41 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Broomfield, Colorado, United States
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We made reservations for a 2 queen bed room and we assumed that it would have a small refrigerator and a micro wave. When we checked in and got to our room we found out different...no refrigerator or microwave! We had to upgrade to a "suite" in order to have these items in our room. We'd never had to do... More 

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Diane, Thank you very much for taking the time to leave feedback on your stay with us. I am sorry to hear that there was confusion regarding the refrigerator and microwave in your original room. I will definitely make sure to discuss with the Front Desk Team that we need to make sure we are explaining room types at check-in.... More 

Ankeny
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 18, 2015

This hotel is still fairly new and is super clean. It has a convenient location right off the interstate and next to the casino. The rooms are very nice and spacious. The staff at the front desk was extremely nice and helpful. Would definitely stay here again!

Was this review helpful? Yes
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 19, 2015

I stay here often. It is across the street from a terrific casino. The hotel is always clean and very comfortable. There is a gym, a pool, and a nicely tended to breakfast in the lobby. So well that I usually leave a tip on my table when I finish. There are even nice suites.- I mean it is what... More 

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your kind words about our hotel. I'm happy to hear that you enjoy our amenities and will be sure to pass your compliments on breakfast to our fantastic breakfast hosts. Thank you again for your loyalty with us and we look forward to seeing you in the future! Safe Travels, More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

We had to stay here due to a blizzard on our way to MN. Staff was very helpful and patient with the interstate closing and influx of people trying to book a room. The rooms were beautiful and clean. The food was typical hotel food. I would definitely stay here again.

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for such a great 5 star review of our hotel! I'm so happy to hear you made it safely through the blizzard and were able to relax and enjoy your room. Come and see us again the next time you are in the Northwood Iowa area! Safe Travels, More 

Andover, MN
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 8, 2015

I was not planning on spending the night but I found myself in the midst of a blizzard and it was too scary to try to go farther north with white out conditions. Luckily they had a room and the desk staff was very helpful. They even found my hotel perk number which I had even forgot I had for... More 

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for such a great review about your stay at our hotel! I'm glad we were able to provide shelter from such a bad storm and that you made it safely. We hope to see you again the next time you are in the Northwood Iowa area and thank you for your loyalty with IHG Rewards. Safe Travels, More 

Phoenix, Arizona
Level Contributor
242 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed November 15, 2014

My front desk experience at check was exceptional Drew and Ashley, made me feel welcome. They recommend an excellent local restaurant. They even asked for my feedback on the restaurant when I came back for dinner. They understand service. After my great check-in experience I expected the same experience when I was leaving. The front desk person in the morning... More 

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for taking the time to write your review of our hotel! I appreciate your great comments about your check in experience and am pleased you enjoyed your supper. I am sorry to hear about your less than great check out experience though, but would like to let you know that I am working on coaching everybody to give... More 

Minneapolis
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 28, 2014

Recently stayed at the Holiday Inn Express and was extremely satisfied. The common areas and the rooms were clean, the staff was friendly, the rooms were quiet and I got a fair rate for a Thursday night. I definitely recommend staying here.

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Sauk Rapids, MN
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 23, 2014

We checked in at about 10:30 at night. Stood at the desk waiting while staff talked in the back and their children (or just random children) cavorted in the lobby. At breakfast we first tried the pancake machine - staff told us it wasn't working, as it was out of batter. So we went for a cinnamon roll. None there,... More 

Was this review helpful? Yes 1
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for taking the time to wright your review about our hotel. I'm very sorry to hear about your experience here at Northwood. As breakfast is the most important meal of the day, we do have many guests join us and, unfortunately, we do run low on occasion. Please accept my apology and know that the appropriate steps have... More 

Christiansburg, Virginia
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 6, 2014

We stayed here for two nights while visiting the Winnebago factory in nearby Forest City. We really enjoyed our stay. Our room was spacious and clean. The bathroom was immaculate. In fact, our room was an exact copy of the room that we stayed in at a Sleep Inn hotel in Kansas a few years ago. The layout, furniture, and... More 

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your feedback on your stay here at the Northwood Holiday Inn Express. We are pleased to hear that you enjoyed your breakfast and the pancake machine. It is also great to hear that the staff was able to accommodate you by drying your laundry for you. We have been working very hard to help guests... More 

Minnesota
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 19, 2014

This was our 2nd visit to the Holiday Inn Express. Our first visit was very pleasant, so we decide to book again. May consider the Country Inn if we get down to the border area again anytime soon. We were on the first floor - room had very dirty windows with something all over them :( They still have some... More 

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

I am so sorry that your stay had so many inconveniences when it should be enjoyable and trouble free. I also want to thank you for taking time to give your feedback so we can begin to address our guests concerns if we are not aware. It does seem that this month we have struggled in breakfast and I am... More 

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