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All 3 Northwood hotels

Holiday Inn Express & Suites Northwood

2.5 of 5 Hotel   |   4712 Wheelerwood Road, Northwood, IA 50459
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Ranked #1 of 3 hotels in Northwood
A recent review
5 of 5 stars Reviewed May 6, 2014
CDUB409 Christiansburg, Virginia
  • Overview
  • Reviews (34)
  • Photos (30)
  • Amenities
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34 people have reviewed this hotel

Traveler rating
    24
    7
    2
    1
    0
See reviews for
12
9
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Sauk Rapids, MN
Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We checked in at about 10:30 at night. Stood at the desk waiting while staff talked in the back and their children (or just random children) cavorted in the lobby. At breakfast we first tried the pancake machine - staff told us it wasn't working, as it was out of batter. So we went for a cinnamon roll. None there,... More

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for taking the time to wright your review about our hotel. I'm very sorry to hear about your experience here at Northwood. As breakfast is the most important meal of the day, we do have many guests join us and, unfortunately, we do run low on occasion. Please accept my apology and know that the appropriate steps have... More

Christiansburg, Virginia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 6, 2014

We stayed here for two nights while visiting the Winnebago factory in nearby Forest City. We really enjoyed our stay. Our room was spacious and clean. The bathroom was immaculate. In fact, our room was an exact copy of the room that we stayed in at a Sleep Inn hotel in Kansas a few years ago. The layout, furniture, and... More

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your feedback on your stay here at the Northwood Holiday Inn Express. We are pleased to hear that you enjoyed your breakfast and the pancake machine. It is also great to hear that the staff was able to accommodate you by drying your laundry for you. We have been working very hard to help guests... More

Minnesota
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 19, 2014

This was our 2nd visit to the Holiday Inn Express. Our first visit was very pleasant, so we decide to book again. May consider the Country Inn if we get down to the border area again anytime soon. We were on the first floor - room had very dirty windows with something all over them :( They still have some... More

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

I am so sorry that your stay had so many inconveniences when it should be enjoyable and trouble free. I also want to thank you for taking time to give your feedback so we can begin to address our guests concerns if we are not aware. It does seem that this month we have struggled in breakfast and I am... More

Spring Lake Park, Minnesota
1 review
5 of 5 stars Reviewed April 6, 2014

It started with a problem in reservations no fault of the Northwood location . The front desk staff was aware of the problem we had had and were very apologetic . Our stay and the breakfast were AWESOME . Thanks for reassuring my faith that there still is customer service out there.

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for staying with us and for taking the time to give us a review. We are so sorry that there was an error with your reservation, but it is so good to know that everything was handled to your liking. We hope to see you again soon. More

Minneapolis
Contributor
17 reviews 17 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2014

The Holiday Inn Express in Northwood Iowa is a nice property with good staff. I had no disappointments whatsoever during my stay. This hotel is actually located about seven miles from Northwood, next to the Diamond Jo Casino just off I-35, just across the border from Minnesota. We arrived in the afternoon on an Friday. There weren't many guests when... More

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

It is so nice to hear that everyone was very nice and helpful to you during your stay and that everything was to your liking. Thank you for your review and we hope that when you make it this way we will see you again. More

Gresham, Wisconsin
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 7, 2014

We've stayed at this hotel before when frequenting the casino across the street and we've always been satisfied. We had reservations for two nights over New Year's Eve that we'd reserved in August. I called about a week before New Year's to add a third night - and when I called on 12/29 just to validate the reservation (which I... More

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Again, we are so sorry for the mix up on your reservation. However, it is fantastic to hear that the staff was able to make everything right for you so that you could come and enjoy your stay. We hope that you will try us again next year for New Year's Eve, and thank you for your feedback! More

Lakeville, MN
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 15, 2013

OK to be fair I now stay here enough that they know who I am at check in. The entire staff here gives so much effort to make you welcome. I drive through Iowa on business often and have checked in to this hotel both very late at night, and sometimes well before normal check in. The front desk staff... More

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for the very kind words you shared about us. We are very glad that everyone has made you feel welcome, that is something we have been working very hard on. We are looking forward to your next visit. More

Anchorage, Alaska
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

After 5 days of traveling across country and getting one bad hotel after another, this place was a sight for sore eyes. Arrived in the afternoon to a quick check-in and complimentary water. Room was immaculate and very modern. Have stayed in many hotels costing several hundred dollars a night but have yet to find one that has makeup remover... More

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

We are so glad that you enjoyed your stay with us at the Holiday Inn Express Northwood. We try very hard to make everyone comfortable while with us. I am so sorry about the pet fee, we will have to look into it as we are now charging for pets. Thank you for your feedback. Hope you will stay with... More

Austin, Minnesota
Top Contributor
61 reviews 61 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 14, 2013

My lovely wife and another couple spent the last Saturday night in this well taken care of Holiday Inn. The room's where very nice and good and clean and the bed's where comfortable. We woke up to a very good free breakfast with much, much to choose from. Some very tasty omlet's, good sausage, biscut's and cravey, yougart, milk, orange... More

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

We are so happy to hear of your comfortable stay with us and know that we were able to accomodate you and your guests needs. We have been working very hard on ensuring that breakfast is up to the highest standard and that every guest will find something they would like to eat. I hope that you will be able... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 14, 2013 via mobile

This is one of our favorite hotels on I-35. It is on the edge of a cornfield and could not be quieter. The rooms are large and beds are comfy with high quality linens and multiple pillows. We travel with our small dog so having a safe, spacious place to walk her is a real bonus. Lots of grass and... More

Was this review helpful? Yes
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for the amazing feedback and kind words regarding our hotel. We take pride in being able to make each guest stay memorable. We love when guests decide that they want to stay with us again and again. We hope that we are able to continue to give you great guest service. More

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Additional Information about Holiday Inn Express & Suites Northwood

Address: 4712 Wheelerwood Road, Northwood, IA 50459
Phone Number:
Location: United States > Iowa > Northwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Northwood 2.5*
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Also Known As:
Holiday Inn Express And Suites Northwood
Holiday Inn Express & Suites Northwood Hotel Northwood

30 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (10)
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Dining (3)
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Business center/function rooms (1)
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Bathroom (2)
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Pool/beach area (1)
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Family/play areas (1)
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Other (7)

Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Northwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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