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Holiday Inn Express & Suites Northwood

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4712 Wheelerwood Road, Northwood, IA 50459
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Holiday Inn Express & Suites Northwood
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55 Reviews from our TripAdvisor Community

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Marcellus, Michigan
Level Contributor
182 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I needed a place to stay while traveling south. This location was convenient, right off the highway. It seems like the middle of nowhere but there is Diamond Jo's casino right across the street. The rooms were nice and the service was friendly and professional. The free breakfast was good, I love those cinnamon rolls. I would certainly stay here... More 

Helpful?
Thank svanwass
Boise, Idaho, USA
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 5, 2015

We chose this hotel because our first choice, the Holiday Inn Express in Mason City, was full that night. We made a poor room choice, going for the top floor, but facing east toward the casino and gas station. Unfortunately, the noise of the diesel trucks using the frontage road for the casino and truck stop carried on all night.... More 

Helpful?
Thank Golf_Scuba_Eat
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Northwood, responded to this review

Dear Golf_Scuba_Eat, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in cleanliness and service. However, we’re sorry about the noise during your stay. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help... More 

Mankato
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 25, 2015

We had a sour taste in our mouths from a previous stay in a Holiday Inn Express and were leary about staying in one again, we had no choice so we booked a room here. The staff was VERY friendly and very attentive to our needs, especially the shuttle bus driver Tina who went above and beyond her duties to... More 

Helpful?
Thank VegasCat15
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your amazing review. We are so happy that you were able to enjoy your stay. It makes me happy to hear that Teana was very helpful and that she went above and beyond to make sure that you got your supper. We would like to thank you again for staying with us and for your... More 

Warrensburg, Missouri
1 review
5 of 5 stars Reviewed October 20, 2015

A great location, but not too crowded. Rest Stop, gas station, casino, and hotel. What a great combination. Hotel was clean and people were personable. Would stay again. I actually just stopped for the rest area, and decided to check out the hotel. Since it was starting to get dark I decided to stay. Didn't have a reservation, but got... More 

Helpful?
Thank Gomoboo
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for staying with us and writing a review on us! We are truly pleased that we were able to offer you hospitality when you had no intention of staying in Northwood. We are so glad that you liked our quiet location. We do hope that if you find yourself back in the area that you will... More 

Northwood
1 review
3 of 5 stars Reviewed October 14, 2015

We had multiple issues with our room. We were told the motel was booked and no other rooms were available. We were told the manager would be following up with us in a few days........the front desk gal was polite but did not have authority to make any changes.

Review collected in partnership with Easytobook.com

Helpful?
Thank X3861BOlaurab
General_Manager4712, Front Office Manager at Holiday Inn Express & Suites Northwood, responded to this review

We would like to thank you so much for writing a review of our Holiday Inn Express and Suites here in Northwood, IA. I am very sorry to hear about the issues you encountered with your room, housekeeping has been made aware of what happened and are going to be working harder on make sure the rooms are guest ready.... More 

Little Falls, Minnesota
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 14, 2015

We needed a placed to stay after driving all day from Missouri to Minnesota. The front desk lady was a lot of fun and very courteous. The rooms were a "10" and you couldn't ask more from a hotel. As I said, a very pleasant experience.

Helpful?
Thank mgaryblock
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for taking the time to write a review on our hotel. It is so great to hear that you were able to enjoy your room after a long day of driving. It is also fantastic to hear that you enjoyed the company of our front desk team member. Thank you again for the 5 Stars! We... More 

Weston super Mare, United Kingdom
Level Contributor
127 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed September 26, 2015

Allocated room 305 for my one night stay. Originally I was allocated a room without a fridge, which I needed, but was switched without a problem. Perhaps because HIE always gives me a room with a fridge, I just expected it to be in the room or perhaps because I am a Gold Rewards Card member they have just do... More 

Helpful?
Thank GasFromSomerset
General_Manager4712, Front Office Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for the wonderful review! We are pleased you had a great stay with us at our property and that we lived up to your expectations. If you are ever in town in the future, please come and stay again! More 

Schertz, Texas
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 25, 2015 via mobile

Right across from as small casino with a Burger King and a gas station. Newer hotel with the standard offerings and all was good. Small pool and exercise room for those that are interested. Room was very nice with plenty of towels in the bathroom. Beds were very comfortable and noise was nonexistent. Very good stay. GREAT Military rate!!!

Helpful?
Thank Prohack36
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you very much for your review on our hotel. We are very pleased to see that you were able to enjoy our amenities as well as our quiet location. We greatly appreciate your review and hope to see you again in the future! More 

Red Wing, Minnesota, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 20, 2015

We ended up taking a king suite for the nite because that is all they had left. It was a nice room but nothing special, a bit more space and a fridge and microwave (which we didn't use). You really didn't get a lot of bang for your buck. In the morning, housekeeping was cleaning the room next to us... More 

Helpful?
Thank Nora A
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for taking the time to write a review on our Holiday Inn Express and Suites. I would like to apologize for the doors slamming, I have talked with housekeeping and reminded them to watch how the doors close behind them. I am also sorry you had issues with calling the hotel. We have had a few... More 

La Crosse, Wisconsin
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 19, 2015

This is a beautiful, new hotel located directly across the street from Diamond Joe casino. However, it is missing some basic room essentials, that I would think would be a "given" with this level of a hotel. There is no refrigerator or microwave in the room. This was a disappointment. Also, there is no ventilation fan in the bathroom, making... More 

Helpful?
Thank Susan S
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your informational review. We are sorry that not all of our rooms contain refrigerators and microwaves, we do have a few extra of each that are available upon request until they are gone. I am also sorry about the lack of water, we do have bottled water behind the desk for complimentary use as well... More 

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