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Comfort Inn

2.0 of 5
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115 Cleveland St., Muscatine, IA 52761
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Choice Privileges Points
Comfort Inn
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Ranked #4 of 7 Hotels in Muscatine
A recent review
4 of 5 stars reviewed 2 weeks ago
tedkirby Lexington, Massachusetts
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21 reviews from our community

Traveler rating
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    9
    2
    6
    0
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6
1
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lexington, Massachusetts
Top Contributor
178 reviews 178 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best thing about the place was the staff. Not only was every person I interacted with very friendly, but I asked for check out extensions two different times from two different staff, each time was granted. Made my trip a big success. Rate was also very decent, cheaper than other Comfort Inns I'd stayed in, but with no drop in... More 

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Teresa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review of your stay with us. I am glad to hear that you were very happy with your stay, and my staff did their best to make you feel welcome. I hope we see you some time soon again. More 

Rochester, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 19, 2014

I stayed here because the Hampton Inn was booked. The check-in and check-out were slow. The room was run-down and not very clean with hair in the bathroom, stains on the sheets and uncleaned surfaces. I am not accustomed to staying at low-end hotels but this one not very desirable. On the positive side, the bed was very comfortable, there... More 

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Glen Ellyn, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 of 5 stars Reviewed December 19, 2014

I would have to think long and hard about staying here again. Housekeeping staff was eating and watching TV, shower was moldy (to which the front desk attendant commented on how the mold was above the maids head so they probably didn't see it - no apologies. I had a couple other issues, but you get the idea.

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Iowa City, Iowa
Top Contributor
57 reviews 57 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 16, 2014

Nice overnight stay. The room was clean and comfortable, and had a sofa bed and chair and ottoman in addition to the two queen beds. The desk staff was very friendly, but the evening clerk was not sure how to handle my reservation, since I used my Choice Privileges Points for the stay. It turns out, I was charged $28... More 

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Teresa B, Manager at Comfort Inn, responded to this review

Thank you for your review of our hotel. I am glad to see that you enjoyed your stay. Please stay with us again on your next trip to Muscatine. More 

East Lansing, Michigan
Top Contributor
136 reviews 136 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 1, 2014 via mobile

Here is an OK place to stay. Quite nice breakfast and a comfortable room. Hopefully, management will stop delaying a program to correct the deferred maintenance on this facility. Perhaps they are grouping the projects into a large package, and will then launch repairs. But, this sort of problems do not heal themselves, and are best handled as they occur,... More 

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Teresa B, Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a review. We are updating everything in the hotel, and it is being done in steps as we can. Our occupancy has been very high and we are trying very hard to get our updates done without disturbing our guests at the same time. I hope you stay with us again in... More 

Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 3, 2014

We just spent two glorious weeks at this charming, lovely hotel where the staff is very friendly and kind. I made our reservations with Sue, who made the experience easy and fun, with her upbeat attitude and professionalism.Teresa the manager is one of the nicest, most accomodating, and gracious people in the business, and we travel A LOT. Our room,... More 

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Teresa B, Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review of your stay. We are pleased to see you are completely satisfied with your accommodations. It is our pleasure to serve. More 

Dubuque, Iowa, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

In town for a softball tourney. Nice experience overall staying at this hotel. The front staff was super accommodating for our group! The rooms were adequate but outdated. Hotel is currently remodeling so rooms are getting redone slowly. Our room seemed quite damp but not musty smelling. Pillows and beds were nice. A lot of areas could use some updating.... More 

Was this review helpful? Yes 1
Teresa B, Manager at Comfort Inn, responded to this review

Thank you for staying with us recently. I am glad you had a nice stay and took the time to tell others. I hope you will choose to stay with us again. More 

Dubuque, Iowa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2014

Liked it it was clean and comfortable to kinds of pillows to choose from firm or soft like the choices and they have a decent breakfast to.like the location close to a lot of dining places and hyvee is close to.

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Teresa B, Manager at Comfort Inn, responded to this review

Thank you for a favorable response to your stay. We hope to see you again! More 

Independence, Missouri
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

Stayed here during a soccer trip. Rooms were adequate and location was good. Comfy beds. Breakfast needs some help. Microwaved sausage patties and links are not good at all. Location is near shopping and restaurant s. Would stay here again if in the area. Price is a bit high due to plain out dated rooms and narrow hallways leading in... More 

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Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2013 via mobile

This hotel was OK. Faucets, bathroom & fixtures very old/outdated. The walls were marked up & dirty. The bedding & towels were worn & some of our towels edges were shredding. This room was very loud. I thought we had opened a window by the sounds of the traffic. I asked my husband to close the window the 1st night... More 

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