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Comfort Inn

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115 Cleveland St., Muscatine, IA 52761
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Choice Privileges Points
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24 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Knoxville
Level Contributor
182 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff here was great. The breakfast is standard, but good especially the sausage links. The attendent was very nice. The room came with a surprise....a two person jacuzzi. So request room 101 if in the area. The bed is comfortable and the bathroon was large and clean.

Was this review helpful? Yes
Teresa B, General Manager at Comfort Inn, responded to this review

Thank you for staying with us on your visit to Muscatine. I am glad to see things were good for you here and you enjoyed your stay. We have done a lot of upgrades to our property and will continue to do so, every year doing at least one additional thing for improvement. I hope you will come and stay... More 

Bucharest, Bucuresti, Romania
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is clean and the service staff are friendly - but this is Iowa so that is hardly a surprise. Our two queen room was spacious enough for our family of four. But it is an older property and in need of updating. Not quite value for the money.

Was this review helpful? Yes
Teresa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review of your stay. We have done a lot of updating and will be continuing to constantly improve the hotel for a comfortable experience for our guests. More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

I did the unthinkable when in Muscatine for grandchildren's programs. I stowed my computer computer and case with credit cards in closet. Next day I checked out without checking shelf in closet. I was at panic stage when I realized what I had done the following day. I called and waited while they checked and found them. The people were... More 

Was this review helpful? Yes 1
Teresa B, General Manager at Comfort Inn, responded to this review

Thank you for sharing your experience with others while staying with us. I am so very glad that we could help get your computer and credit cards back to you as soon as possible. I hope we see you again soon. More 

Lexington, Massachusetts
Level Contributor
200 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 7, 2015

Best thing about the place was the staff. Not only was every person I interacted with very friendly, but I asked for check out extensions two different times from two different staff, each time was granted. Made my trip a big success. Rate was also very decent, cheaper than other Comfort Inns I'd stayed in, but with no drop in... More 

Was this review helpful? Yes
Teresa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review of your stay with us. I am glad to hear that you were very happy with your stay, and my staff did their best to make you feel welcome. I hope we see you some time soon again. More 

Rochester, New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed December 19, 2014

I stayed here because the Hampton Inn was booked. The check-in and check-out were slow. The room was run-down and not very clean with hair in the bathroom, stains on the sheets and uncleaned surfaces. I am not accustomed to staying at low-end hotels but this one not very desirable. On the positive side, the bed was very comfortable, there... More 

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Glen Ellyn, United States
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed December 19, 2014

I would have to think long and hard about staying here again. Housekeeping staff was eating and watching TV, shower was moldy (to which the front desk attendant commented on how the mold was above the maids head so they probably didn't see it - no apologies. I had a couple other issues, but you get the idea.

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Iowa City, Iowa
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 16, 2014

Nice overnight stay. The room was clean and comfortable, and had a sofa bed and chair and ottoman in addition to the two queen beds. The desk staff was very friendly, but the evening clerk was not sure how to handle my reservation, since I used my Choice Privileges Points for the stay. It turns out, I was charged $28... More 

Was this review helpful? Yes
Teresa B, Manager at Comfort Inn, responded to this review

Thank you for your review of our hotel. I am glad to see that you enjoyed your stay. Please stay with us again on your next trip to Muscatine. More 

East Lansing, Michigan
Level Contributor
149 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed September 1, 2014 via mobile

Here is an OK place to stay. Quite nice breakfast and a comfortable room. Hopefully, management will stop delaying a program to correct the deferred maintenance on this facility. Perhaps they are grouping the projects into a large package, and will then launch repairs. But, this sort of problems do not heal themselves, and are best handled as they occur,... More 

Was this review helpful? Yes
Teresa B, Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a review. We are updating everything in the hotel, and it is being done in steps as we can. Our occupancy has been very high and we are trying very hard to get our updates done without disturbing our guests at the same time. I hope you stay with us again in... More 

Charlotte, North Carolina
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 3, 2014

We just spent two glorious weeks at this charming, lovely hotel where the staff is very friendly and kind. I made our reservations with Sue, who made the experience easy and fun, with her upbeat attitude and professionalism.Teresa the manager is one of the nicest, most accomodating, and gracious people in the business, and we travel A LOT. Our room,... More 

Was this review helpful? Yes 1
Teresa B, Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review of your stay. We are pleased to see you are completely satisfied with your accommodations. It is our pleasure to serve. More 

Dubuque, Iowa, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

In town for a softball tourney. Nice experience overall staying at this hotel. The front staff was super accommodating for our group! The rooms were adequate but outdated. Hotel is currently remodeling so rooms are getting redone slowly. Our room seemed quite damp but not musty smelling. Pillows and beds were nice. A lot of areas could use some updating.... More 

Was this review helpful? Yes 1
Teresa B, Manager at Comfort Inn, responded to this review

Thank you for staying with us recently. I am glad you had a nice stay and took the time to tell others. I hope you will choose to stay with us again. More 

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