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Super 8 Muscatine

2.0 of 5
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2900 North Highway 61, US Hwy 61 & Hwy 38, Muscatine, IA 52761
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1 room 1 adult
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Super 8 Muscatine
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72 Reviews from our TripAdvisor Community

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Chicago
1 review
2 of 5 stars Reviewed November 14, 2015

This property is very old and in need of updating. Nails coming out of drywall in the ceiling. Holes in parking lot. Carpet worn. Not enough outlets in room.

Review collected in partnership with Super 8

Helpful?
Thank joepr1
Rakesh C, Manager at Super 8 Muscatine, responded to this review

Thank you for taking the time to share your feed back from your recent stay. I do apologize about the issues you encountered in the room and parking lot. I'm sorry you had trouble finding a outlet, We have one underneath the desk and the desk has one built into it on the side. We have many upgrades and repairs... More 

Jefferson City, Missouri
Level Contributor
119 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

The staff we dealt with was friendly and personable. The hallway smelled some of smoke but our room was clean and comfortable. I had to search for the vending/ice area as there was no guide in the room. The worst part was that there was some sort of knocking /banging from next door all night long! But that's not the... More 

Helpful?
Thank happysmile165
Rakesh C, Manager at Super 8 Muscatine, responded to this review

Thank you for you feedback from your recent stay. We are really glad to see that you enjoyed your stay and our staff. We strive to provide personal service whenever possible. Our goal is to make every guest feel special and provide the best stay possible. We thank you for your kind words. We hope to see you again in... More 

Saint Louis, Missouri
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 19, 2015

I have to say that for the price it was fine. I had a King Non-Smoking and it was clean and comfortable. It had a Fridge and free internet. Bed was comfortable and plenty of cable tv channels. The toilet was small and could be upgraded and I like a little more water pressure but overall my stay was just... More 

Helpful?
Thank Ritch V
Rakesh C, General Manager at Super 8 Muscatine, responded to this review

Dear Guest. thank you for taking the time to give us your feedback about your stay at our hotel.I'm glad that you found our location convenient. I am very sorry to hear that several things throughout your stay did not meet your expectations. please note that your concerns have been passed on to our management. we do hope to welcome... More 

Travelers are raving about these Muscatine hotels

Delray Beach, Florida
1 review
3 of 5 stars Reviewed September 17, 2015

Had August HBO schedule in room by the TV but they discontinued carrying it at the end of July. I asked why then sitting by the TV was the schedule.

Review collected in partnership with Super 8

Helpful?
Thank X1598XGdanh
Rakesh C, Manager at Super 8 Muscatine, responded to this review

Thank you for your feedback on your recent stay. We are glad to see for the most part you enjoyed your stay. We are very sorry for HBO channel not list in TV schedule . we recently updating all channel so we have all sport, movie new and dram and all show channel . We try to keep continue schedule... More 

1 review
1 of 5 stars Reviewed September 8, 2015

I requested a wheelchair accessible room. It was not!! It was a regular room. My wheelchair friend was furious. He has spent many a nights in wheelchair accessible rooms, too. Much larger rooms with much larger bathrooms. At least double in size. Speaking of which, a wheelchair accessible bathroom has a wheelchair accessible shower, meaning he can roll into the... More 

Helpful?
Thank Byran K
Rakesh C, General Manager at Super 8 Muscatine, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations.please note that your concerns have been passed on to our management, we do hope you give us another chance as we definitely improve our services.Thanks you............ More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed August 13, 2015

Housekeeping was wanting to clean my room at 7 am and I wasn't even up yet. The breakfast area had flys surrounding it and I had to hunt someone down to check into and out of my room.

Review collected in partnership with Super 8

Helpful?
Thank allysonk254
Rakesh C, Manager at Super 8 Muscatine, responded to this review

" I sincerely apologize for the lack of service you received from our staff . This is completely unacceptable.thank you so much for bringing this to my attention. It will absolutely be addressed. I'm sorry your stay was less than perfect. We hope you will allow us the chance to make it up to you.." Thanks you More 

burlington wi
1 review
2 of 5 stars Reviewed August 2, 2015

the floor in the room around the air conditioner was soaked. the tub in the bathroom was cracked. this was not a pleasant experience but it was late and I needed to have a room so I put up with this. I have stayed at super 8 before and was not expecting this.

Review collected in partnership with Super 8

Helpful?
Thank U2537JUjeffh
Rakesh C, Manager at Super 8 Muscatine, responded to this review

Thank you for taking the time to share your feed back form your recent stay. I do apologize about the issues you encountered in the room. we are going to be upgrading all our HVAC units and bathroom tube . we have many ideas for improvements and we are working towards our goals day by day.thanks you for staying with... More 

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