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Sleep Inn & Suites Mount Vernon

2.0 of 5
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310 Virgil Avenue, Mount Vernon, IA 52314
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Sleep Inn & Suites Mount Vernon
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Ranked #1 of 1 Hotels in Mount Vernon
A recent review
5 of 5 stars reviewed 1 week ago
Debi_9 North Iceland, Iceland
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44 Reviews from our TripAdvisor Community

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    4
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Iceland, Iceland
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an extended stay here (2 weeks) and couldn't have chosen a better place. I made our reservation over the phone and got really good rates. Upon arrival, it was late and the front desk clerk was a delight (Mr. Martinez). Our room was on the 3rd floor, down toward the far end. It was clean and comfortable. The... More 

Was this review helpful? Yes
Jason L, General Manager at Sleep Inn & Suites Mount Vernon, responded to this review

Thank you so much for such a delightful review! We certainly strive for excellence, and it sounds like we accomplished just that! I have passed your comments onto our Room Attendants, Front Desk, as well as our Assistant General Manager, J.J. It is always a pleasure to receive such positive feedback, and we look forward to your next visit! More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Please note guests that your hotel is under Renovations!!! Loud, rude, house keeper and carpenters. they kept opening my door leaving door unlocked with valuables inside. My first visit not the best. Will not return. First time they left door open I was nice explained that I wasn't checking out until late but they continued to do this to my... More 

Was this review helpful? Yes
Jason L, Manager at Sleep Inn & Suites Mount Vernon, responded to this review

I am sorry we failed to exceed your expectations on your most recent visit to our property. Upon your checkout, I immediately sent our on site engineer to your guest room to conduct a "lock audit." After the audit was ran there were no keys used by our housekeeping department or the carpenters. The only explanation I can provide is... More 

Woodward, Iowa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The motel was clean and comfortable. Staff allowed our group to grill in the parking lot which was appreciated. Pool is very nice with lots of space and places to sit. My problem with the motel was unfair treatment. The desk clerk kicked our students out of the pool because of a grouchy old man's complaint that there was food... More 

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Lake Elmo, Minnesota
Level Contributor
24 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Phone reservation process took about 20 minutes. Seemed a bit long to me. However, once here we were assisted by a friendly front desk staffer who was able to get us a (slightly lower) AAA rate. The room is a standard, modern, 2 queen bed American hotel room. It was neat and clean, etc. The beds had 4(!) fluffy delightful... More 

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Burlington, Iowa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 29, 2014

Have stayed here several times while in the Mount Vernon area while at Cornell College. The staff is always so helpful and accommodating. The rooms are decent sized and are always well cleaned. It is a typical Sleep Inn, but the staff goes the extra mile to make you feel welcome. Breakfast is decent and is changed up a little... More 

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Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 1, 2014

We stayed here Thanksgiving night and the following night as we were in town visiting a friend and had also gone to the Iowa Hawkeye football game down in Iowa City on Friday. We had a nice and quiet room on the third floor which looked out towards a cornfield on the backside of the hotel. The room was clean... More 

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Jason L, General Manager at Sleep Inn & Suites Mount Vernon, responded to this review

Thank you so much for sharing your experience at our property. All of us are pleased to hear you enjoyed your stay for the most part. I have passed on your comments/concerns to the housekeeping department, so this does not happen in the future again. We hope you will stay with us again soon, so we can provide you with... More 

Boston, Massachusetts
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 18, 2014

Sleep Inn is an ideal place to stay in Mount Vernon; all of the essentials are provided in clean, comfortable rooms. Rooms are well laid out, with ample space, desk, arm chair, luggage bench, extra luggage rack, fridge and coffee maker. Good lighting includes desk and floor lamps as well as lamps on both sides of the bed. Bathrooms are... More 

Was this review helpful? Yes
Jason L, General Manager at Sleep Inn & Suites Mount Vernon, responded to this review

Thank you for such wonderful feedback! We are ecstatic when we here that our guests enjoy all of our amenities, and it is great to hear the staff is doing a top notch job! We are adding more items to our breakfast line up to give it more variety, we hope you will come back in the near future and... More 

Durango
Level Contributor
60 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed October 19, 2014

The Sleep Inn is good hotel-chain accommodations and the only legitimate hotel lodging in Mt. Vernon. Our room was clean and roomy, the bed was great and the staff friendly. Wi-fi in our room was very slow, but the lobby PC was very fast. I commented on this during a Sleep Inn online survey and Jason, the hotel manager, promptly... More 

Was this review helpful? Yes
Jason L, General Manager at Sleep Inn & Suites Mount Vernon, responded to this review

Thank you so much for sharing your experience at our hotel! We are thrilled to hear you enjoyed your visit! I have spoken with our IT team, and it seems all the quirks have been fixed. I personally went into several different guest rooms to test the wifi on my own device, and everything seems to work well & quickly!... More 

Madison, Wisconsin
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 30, 2014

We've stayed here a couple of times. The rooms are comfortable and clean, the staff is very friendly and helpful, the breakfast is standard fare and the pool area is typical for this style of hotel. The rooms can get a little loud as the construction isn't "heavy duty", but staff is always on top of keeping it to a... More 

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Minneapolis, Minnesota, United States
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 19, 2014

The room was nice and clean and good sized. I only have one complaint and that is the sink in the bathroom. I hate when there isn't enough room to store your items on the counter top. The employees were friendly and accommodating. The breakfast was great, good eggs and sausage, just about everything you could want for breakfast.

Was this review helpful? Yes
Jason L, General Manager at Sleep Inn & Suites Mount Vernon, responded to this review

Thank you for completing a survey on TripAdvisor. We value our guests feedback, as we use this to improve our services. I am happy to hear you enjoyed your stay as well as breakfast. I will pass your comments onto Choice Hotels regarding the sink in the bathroom. Come back and see us again! Enjoy your week! More 

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16 photos of this hotel

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