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Comfort Inn & Suites Mount Pleasant

1.5 of 5
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1200 East Baker Street, Mount Pleasant, IA 52641 (Formerly Brazelton Hotel)
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Comfort Inn & Suites Mount Pleasant
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Ranked #4 of 5 Hotels in Mount Pleasant
A recent review
5 of 5 stars reviewed 4 weeks ago
Vheiken Des Moines, Iowa
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43 reviews from our community

Traveler rating
    11
    18
    3
    3
    8
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10
8
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Cayman
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I had stayed at this property in the past. Will never stay again! We were given a room different than one reserved. Couldn't call the desk phone did not work in the room. Got moved to correct room. Went to dinner came back to hot tub being closed. Guy at Desk said a woman told him it was ice cold.... More 

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Gail W, Assistant Manager at Comfort Inn & Suites Mount Pleasant, responded to this review

I am sorry your stay was not pleasant. My front desk clerk did everything he could to make your stay more pleasant, as to the issue of the the infant having a accident in our pool. Our maintenance man came out and cleaned the pool of feces and the swimming pool was shut down until it was safe to swim... More 

Des Moines, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We ended up staying at the hotel the night of February 25 because of a snowstorm. We were happy to get a room. The gentleman that checked us in and the gentleman that was up early getting breakfast items for us, were both overly helpful and courteous. We had a great experience.

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Elkton, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

I have been coming to the Mt. Pleasant, IA area for quite a few years on business. The motels here are few. Not any Big names to speak of. I switched to this one from another a few years ago. I would rate this one excellent in comparison to the others in the area. The customer service is great, friendly... More 

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Wabasha, Minnesota
Top Contributor
55 reviews 55 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 19, 2015

I was booked in here by my company as I was working in the area for a weekend. We arrived around 11pm on a Friday night but there was still a pleasant smiling staff member at the desk to deal with our booking in. The room was quite large with two queen beds, a small armchair with table, desk/table with... More 

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Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014

Room was excellent as expected. Desk clerk gave me the options of staying on the 1st floor or a top floor. Room was comfortable bed pillows were numerous. Shower water temperature was easy to adjust. Breakfast was fresh with waffles, fruit and juice.

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Manlius, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 25, 2014

Traveling through area returning home to Illinois from Nebraska. Stopped in Mount Pleasant when tired of driving. Most impressed by polite and accommodating staff both at check-in and check-out. The pleasant attitude of staff made this a stand-out location. Second floor room was clean and well-appointed. Would definitely stay here again.

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 23, 2014

I trusted the manager. Wrong choice. I was promised on Thursday, (as I personally hand-delivered the packages) by the manager Tiffany Ford that a bridal basket for newlyweds would be delivered Saturday before the guest arrived and countless"welcome bags" for out-of-town guest to invite them to a brunch the following day. Sadly, she just told someone to tell someone to... More 

Was this review helpful? Yes 3
Jacksonville
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 9, 2014

Great location. Nice and knowledgeable employees. 1st room w/a king bed was really big, it stunk to high heavens. And the headboard butted up to the breakfast wall. 2nd room on 2nd floor was musty smelling but tolerable. It had 2 beds. I dropped something and went to pick it up and found several M&M's AND Skittles on the floor.... More 

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Columbia, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

We stay here every year during Midwest Old Threshers Reunion. Despite the fact that this is their busiest time, the staff is always friendly, efficient, and helpful. Our room is clean, we have enough towels, we can keep our trailer parked in back, and the breakfast area is always stocked and in order.

Was this review helpful? Yes 1
TN
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 30, 2014

We ask for non pet rooms due to allergies, and on both occasions when we stayed at this hotel we were given a corner room that was VERY musty smelling, however, they changed rooms for us and we were happy with our stay. Bed was okay, bathrooms okay, breakfast okay. Friendly staff and good restaurants near by.

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