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Super 8 Mount Pleasant

Certificate of Excellence
2.0 of 5
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1000 N Grand Ave, Highway 218 Exit 45, Mount Pleasant, IA 52641
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Super 8 Mount Pleasant
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Ranked #2 of 5 Hotels in Mount Pleasant
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
timothyw401 Minneapolis, Minnesota
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

A nice hotel that is clean and pleasant. The lobby smelled of smoke but our room was fine. The breakfast left much to be desired as it was only a cold breakfast or waffles. Staff was pleasant and we didn't have any problems at all.

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Topeka, Kansas
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I generally reserve my 5 star ratings for the extraordinary. That being said, for the cost, this motel rates between a 4 and a 5. The room contained all of the usual amenities (e.g., microwave, mini-fridge, flat screen high definition TV, etc.). Everything worked well. The room was clean and spacious. The bed was comfortable. The complimentary breakfast had no... More 

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MtPleasantSuper8, General Manager at Super 8 Mount Pleasant, responded to this review

Dear "Good Value" Guest, Thank you so very much for your very kind review of our little Hotel. I sincerely do not believe our marketing agents could have described this hotel and my staff better than you did. Thank you. You are very kind. Kind Regards, Jeannine Eltrich More 

Joplin, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

Check in took an instant. The young lady was a wonderful girl and very personable and helpful. She's a keeper!!!! The room was large enough for two of us, spotless with plenty of towels. Nice breakfast selection.

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MtPleasantSuper8, General Manager at Super 8 Mount Pleasant, responded to this review

Dear "Great Stay" Guest, Thank you so very much for reviewing your experience at the Super 8 Hotel in Mt. Pleasant, Iowa. Thank you for referring to the staff as "personable" and "helpful" and the room as "spotless". The entire team works very hard every day to see that every guest has a similar experience as yours. We sincerely hope... More 

Decorah, Iowa
1 review
3 of 5 stars Reviewed June 15, 2015

I was very pleased with the hostess at check in very friendly and noticed we were from the home town of Decorah Iowa where the Kenseth family is from. I am one not to complain about things but noticed there was a smell in the room but there also seemed to be an air purification system running to help combat... More 

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MtPleasantSuper8, General Manager at Super 8 Mount Pleasant, responded to this review

Dear "Smelly Room" Guest, I am so very sorry that your room air quality was not to your standards. The system in the room is a de-humidifier. With the heavy rains we have been having for the past 6 weeks we began trying to control the air quality with de-humidifiers. I am truly sorry we failed to get that room... More 

Bowling Green, Kentucky
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 15, 2015

My internet reservation and my sign in at hotel both never showed a $1.61 charge for a safe i did not use. Did not look at check out assuming what they said i would be charged was true. A $1.61 doesnt mean much but to have in sneaked in that way makes me never want to do business with any... More 

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MtPleasantSuper8, General Manager at Super 8 Mount Pleasant, responded to this review

Dear Guest, I am so very sorry that you felt like we sneaked in a fee. Actually we have a sign at the desk that advises all guests we have safes in the room and we charge for those safes. We also have an advisement on the registration card that we ask all our guest's to read and initial. This... More 

Iowa
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 14, 2015

Go else where, it is clean and all but the customer service is horrible. Reservation or not you may or may not have a room, but better believe they will charge you! Room or not. Tried to check in early was told no, went to what we needed to do then came back about 10 as they were told we... More 

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MtPleasantSuper8, General Manager at Super 8 Mount Pleasant, responded to this review

Dear "Beware, avoid," Guest, I was so very sorry to hear what happened with your reservation this last weekend. When I was called and advised we made a decision and got your stay resolved as quickly as possible. I know you were upset and had every right to be. I hope that our resolution of putting your family in a... More 

Cedar Rapids, Iowa
1 review
3 of 5 stars Reviewed June 7, 2015

Convenient spot have stayed here before a few times for personal business in the area. Some better ventilation between guests and perhaps use of some air freshener spray would have made things more pleasurable prior to my arrival. Also the carpeting appears to be ready for replacement.

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MtPleasantSuper8, General Manager at Super 8 Mount Pleasant, responded to this review

Dear "Quiet, Convenient, and OK.." Guest Thank you! Your title says it all for us. The Super 8 Hotel in Mt. Pleasant, Iowa is located right off of the highway making it an easy find for travelers. And we strive for quiet, even when some of our guests do not. As for the OK part, we are better than OK... More 

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