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Clarion Mason City

2101 4th St SW, Hwy 122, Mason City, IA 50401
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Clarion Mason City
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    60 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3 of 5 stars
    Traveler tips help you choose the right room.   Room tips (8)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (60)
    • Mar-May only
      (7)
    • Jun-Aug only
      (30)
    • Sep-Nov only
      (17)
    • Dec-Feb only
      (6)
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    West Liberty, Iowa
    1 review
    1 of 5 stars Reviewed November 30, 2014

    Upon check-in, we found the toilet leaking from the tank and flooding the bathroom. We were given a new room where the bathroom light only worked intermittently (a short in the wiring?). In the evening the hotel was evacuated because the fire alarm went off (perhaps someone else had worse faulty wiring?). Still more concerning, there were no security locks... More 

    Was this review helpful? Yes
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear Michelle M, Thank you for your recent stay with us and for taking a moment to share your experience. Your constructive feedback helps us improve. It is our goal to not only meet but exceed our guests’ expectations; it is evident in this case we fell short. I am sorry you felt our hotel was not family-friendly, many of... More 

    Adelaide, Australia
    Level Contributor
    24 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    3 of 5 stars Reviewed September 6, 2014

    We stayed here for 10 nights as we settled our daughter into College. The room, the first room was two queen sized beds, no fridge and no microwave. As we were staying longer they moved us after two nights into another room with a King sized bed, fridge and microwave. The room was comfortable but old looking very 70's. Breakfast.... More 

    Was this review helpful? Yes
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear Darren W, Thank you for choosing the Clarion Inn Mason City and for taking a moment to share your feedback! We appreciate your patronage and hope to see you again soon! Thank you, Brandy Smith Branstad, CHA General Manager More 

    Atlantic, Iowa
    Level Contributor
    71 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    1 of 5 stars Reviewed August 29, 2014

    What a dive! We learned after our stay that the hotel is set to be torn down later this year. They should have done it sooner. Filthy and in poor repair. There is a nice Holiday Inn Express just down the street - stay there instead, well worth a few extra dollars.

    Was this review helpful? Yes 3

    Travelers are raving about these Mason City hotels

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed August 28, 2014 via mobile

    My regular room is $104 and I changed rooms 3 times and they were all the same. Very small, very old and dirty looking. If this wasn't on a company card I would have left. They told me that this hotel will soon be demolished and it couldn't come soon enough. The carpet is old, ripping and stained, the drop... More 

    Was this review helpful? Yes 1
    MN
    Level Contributor
    28 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    1 of 5 stars Reviewed August 16, 2014

    We only booked here because all area hotels were sold out, we got the last room in town! (For the Big Fireworks Program!!) The outside door lock was broken so anyone could enter the hotel; Our room smelled dank ; bathroom was tiny and reeked of pee (I tried scrubbing it but the smell was also permeated in the wallpaper!)Found... More 

    Was this review helpful? Yes 2
    Saint Louis, Missouri
    1 review
    5 of 5 stars Reviewed August 7, 2014

    We had an amazing stay at the Clarion in Mason City. We had two church youth groups totaling 80 youth and adults. They put us in rooms around the pool/courtyard we were could see all are rooms at once. They had labels with names of people staying in each room and check-in took 5 minutes. They put our group in... More 

    Was this review helpful? Yes
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear Dcedmeyer, Thank you for your recent stay at the Clarion Inn Mason City and for taking a moment to share your experience with others! Brandy Smith Branstad, CHA General Manager More 

    Smithfield, Kentucky
    Level Contributor
    113 reviews
    85 hotel reviews
    common_n_hotel_reviews_1bd8 127 helpful votes
    3 of 5 stars Reviewed August 3, 2014 via mobile

    Cons: a very old and tired facility. The hall carpet is rippling, wallpaper in our room was peeling, tub/shower was old, marred and caulk was peeling, and the woodwork paint was scratched and peeling. There was no fridge or microwave in our room, so you'll want to ask if available if important to you. Pros: Despite comments above, our room... More 

    Was this review helpful? Yes
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear Lisa1946, Thank you for your recent stay at the Clarion Inn and for taking a moment to share your feedback! We appreciate your time in sharing both the positive and negative aspects. We are an older hotel (built in the 1950's) but we work hard to ensure the guest rooms are clean and comfortable for our guests. We are... More 

    Level Contributor
    8 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed July 22, 2014

    Hotel room was disgusting. Mold in vents, smelled and felt damp, caked on dirt on lamps. And, wait for it... Dried feces on the toilet paper roll! DRIED FECES!! The A/C didn't work, desk staff gave us a fan. We were in a "pet-friendly" room - so the rundown old part of the hotel. The A/C leaked all over the... More 

    Was this review helpful? Yes
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear Rprophet9, Thank you for your recent stay and for taking a moment to share your feedback. I am sorry you did not enjoy your accommodations and would like to visit with you in person to obtain additional information and make it right. I welcome your call (641-423-1640 Ext. 302) or email to bnsmith@kinseth.com at your earliest convenience to discuss.... More 

    Ohio
    Level Contributor
    14 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    3 of 5 stars Reviewed July 17, 2014

    We travelled to the Clarion in Mason City for a family get together. We had a great time. The rooms by the pool were nice. The hot breakfast was a real treat. The only problem was the temperature of the rooms. We had the air conditioner turned off but the rooms were always cold. This could be because of the... More 

    Was this review helpful? Yes 1
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear NeilsReady, Thank you for your recent stay at the Clarion Inn Mason City and for taking a moment to share your experience with others. We are pleased that overall you enjoyed your stay with us! We get a lot of compliments on our hot breakfast - I am glad you considered it a treat. I will share your feedback... More 

    50616
    2 reviews
    2 of 5 stars Reviewed July 9, 2014 via mobile

    This place is the worst I have ever seen! I'd much rather sleep in a sleeping bag in the street!! Staff was horrible, many looked and acted like they were on drugs. Down to the manager who was nothing short of a hot mess. The pool area is the only thing it has going for this place otherwise rooms had... More 

    Was this review helpful? Yes
    BSBranstad, General Manager at Clarion Mason City, responded to this review

    Dear Corngrowers55, My name is Brandy Smith Branstad and I am the General Manager. Thank you for taking a moment to share you experience with us, please allow me to apologize for not meeting your expectations during your recent stay. We are pleased you liked the pool area. I would like to visit in person with you in order to... More 

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