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All 10 Marshalltown hotels

Comfort Inn

2.0 of 5 Hotel   |   2613 S. Center St., Marshalltown, IA 50158-4501
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Ranked #6 of 10 Hotels in Marshalltown
A recent review
3 of 5 stars reviewed 4 weeks ago
Susan S Chennai (Madras), India
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27 reviews from our community

Traveler rating
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    6
    7
    2
    4
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10
3
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are like new after the renovations. The two nights I was there, the construction crew (or maybe it was a highway crew – people in orange vests) were working by 5am. No sleeping in, but this should resolve itself. The new rooms are neat & standard Comfort Inn style. Sink separate from the bathroom, in-room refrigerator and microwave.... More

Was this review helpful? Yes
GM_IA052, Manager at Comfort Inn, responded to this review

Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate your feedback, and it will be shared for all the staff to see. We are delighted that you enjoyed the new rooms, and common areas. The front doors are next, then we have plans to add an... More

Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

I recently had a large group stay at the Comfort Inn in Marshalltown, Iowa. Our guests were pleasantly surprised with their stay. The rooms were all newly refurbished. The lobby is currently under construction, but will be nice once complete. The staff was friendly, accomodating, and a pleasure to work with. I am looking forward to placing my group at... More

Was this review helpful? Yes
GM_IA052, Manager at Comfort Inn, responded to this review

Thank you for the kind review. I'll definitely share it with the entire staff. It's always nice to receive positive feedback. We look forward to seeing your group again next year! Darcy McCubbin Manager Comfort Inn 641-752-6000 More

Okoboji, Iowa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed 2 nights (Saturday and Sunday) and were pleasantly surprised at the renovations that were done. Everything had that new smell. The rooms were clean and very modern. The pool was clean and warm. The breakfast had something for every one. They are still renovating the hotel, so there is a cluttered area in the foyer with the new... More

Was this review helpful? Yes 1
GM_IA052, Manager at Comfort Inn, responded to this review

Dear guest, Thank you for your kind words about the hotel. We strive to make each guest feel as if they are at their home away from home. We take great pride in the changes that have been made recently. We look forward to seeing again in the future. Darcy McCubbin Manager Comfort Inn 641-752-6000 More

Jennifer Lanham
Top Contributor
61 reviews 61 reviews
7 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 29, 2014

Had a great night in a very nice dbl queen non smoking room. Everything was really new and clean in the room, and there was no smell of cigarette smoke (we would have left if there was). There was a small fridge and microwave in the room. We did not hear any other guests. The reception area is a holding... More

Was this review helpful? Yes 1
Homer, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

When we entered our room, we thought it surely couldn't be the same hotel we read reviews about! It was very clean and comfortable. The front desk people were courteous and helpful, the breakfast was very good and plentiful. Breakfast room was clean. Pool and hot tub were clean and temperatures were great. The hotel is under renovation, but is... More

Was this review helpful? Yes 1
Chicago
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2013

Non smoking rooms/hallways smell like cigarettes 24/7 (they use a fan to blow the smell away...really?), Ice machine looks scary (mold, old), washing machine runs all day/night (I could hear it in my room vibrating and tumbling), you will hear people who are staying next to your room. On a positive note: staff is friendly and breakfast was ok and... More

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
58 reviews 58 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 16, 2013 via mobile

I stayed here as I was getting married in marshalltown in mid September 2013. The rooms at this hotel have everything you need. I however found the customer service quite poor, 2 of the women I dealt with I the 5 days I was there were rude and unhelpful. My best man was trying to get his speech printed with... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 12, 2013

Sign said no smoking because of environmental act but we had to put a towel under the door since there was a huge gap at the bottom of the door and the smoke smell made it hard to breathe . Hot tub closed for cleaning for 2 days which was the only reason we picked this hotel. Front desk woman... More

Was this review helpful? Yes 3
Denver
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 12, 2013

I recently went home for a visit and stayed here 2 nights. The place was totally booked on the first night. There were people on both sides of me and also above and you could hear everything. The good news was that nobody was being rowdy, but you could hear every word when people were speaking in normal tones. I... More

Was this review helpful? Yes 4
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Additional Information about Comfort Inn

Address: 2613 S. Center St., Marshalltown, IA 50158-4501
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 62
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Also Known As:
Marshalltown Comfort Inn
Comfort Inn Marshalltown, Iowa

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