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All 10 Marshalltown hotels

Comfort Inn

2.0 of 5 Hotel   |   2613 S. Center St., Marshalltown, IA 50158-4501
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Ranked #6 of 10 Hotels in Marshalltown
A recent review
5 of 5 stars reviewed 3 weeks ago
Mark776 Naperville
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30 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marshalltown, Iowa
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The brightest point about this hotel is the Continental breakfast, and the sweet lady who ran it. The PM staff is frankly rude and unfriendly. The walls are paper thin, there are literally no curtains (decoration only...they do not pull shut), so if you are on the main floor, you have little privacy. Pipes were rhythmically clanging in the wall... More 

Was this review helpful? Yes
Darcy M, Manager at Comfort Inn, responded to this review

Dear guest, Thank you for taking the time to respond to our online survey regarding your recent stay. On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I have shared your comments with them, and have addressed the issues. The style of curtains that we feature in the rooms are required from... More 

Naperville
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel to Marshalltown every few weeks and have stayed at the Comfort Inn consistently over the past ten years. The hotel was sold earlier this year, and the new owners have extensively renovated the property. The rooms are clean, quiet, and well appointed, and the breakfast service is excellent. The hotel staff is friendly and efficient, and a number... More 

Was this review helpful? Yes
Darcy M, Manager at Comfort Inn, responded to this review

Dear Mark, Thank you for taking the time to complete our survey regarding your recent stay. It's always reassuring to receive positive feedback from guests. I will definitely be sharing your comments with all the staff. Thank you again, Darcy McCubbin Manager Comfort Inn 641-752-6000 More 

Springfield Gardens, New York
1 review
5 of 5 stars Reviewed October 26, 2014

I was pleasantly surprised by this recently remodeled hotel. There are a few things here and there that are still needing work (no carpet in the lobby) but my room, the breakfast, and everything else was great. The desk staff was very friendly and accommodating, the housekeeper I encountered was very nice as well. I will definitely stay here again... More 

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Darcy M, Manager at Comfort Inn, responded to this review

Thank you for completing our online survey regarding your recent stay. It's always rewarding to from our guests. I will share your comments with the staff. More 

Chennai (Madras), India
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 24, 2014

The rooms are like new after the renovations. The two nights I was there, the construction crew (or maybe it was a highway crew – people in orange vests) were working by 5am. No sleeping in, but this should resolve itself. The new rooms are neat & standard Comfort Inn style. Sink separate from the bathroom, in-room refrigerator and microwave.... More 

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GM_IA052, Manager at Comfort Inn, responded to this review

Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate your feedback, and it will be shared for all the staff to see. We are delighted that you enjoyed the new rooms, and common areas. The front doors are next, then we have plans to add an... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

I recently had a large group stay at the Comfort Inn in Marshalltown, Iowa. Our guests were pleasantly surprised with their stay. The rooms were all newly refurbished. The lobby is currently under construction, but will be nice once complete. The staff was friendly, accomodating, and a pleasure to work with. I am looking forward to placing my group at... More 

Was this review helpful? Yes
GM_IA052, Manager at Comfort Inn, responded to this review

Thank you for the kind review. I'll definitely share it with the entire staff. It's always nice to receive positive feedback. We look forward to seeing your group again next year! Darcy McCubbin Manager Comfort Inn 641-752-6000 More 

Okoboji, Iowa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed 2 nights (Saturday and Sunday) and were pleasantly surprised at the renovations that were done. Everything had that new smell. The rooms were clean and very modern. The pool was clean and warm. The breakfast had something for every one. They are still renovating the hotel, so there is a cluttered area in the foyer with the new... More 

Was this review helpful? Yes 1
GM_IA052, Manager at Comfort Inn, responded to this review

Dear guest, Thank you for your kind words about the hotel. We strive to make each guest feel as if they are at their home away from home. We take great pride in the changes that have been made recently. We look forward to seeing again in the future. Darcy McCubbin Manager Comfort Inn 641-752-6000 More 

Jennifer Lanham
Top Contributor
61 reviews 61 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 29, 2014

Had a great night in a very nice dbl queen non smoking room. Everything was really new and clean in the room, and there was no smell of cigarette smoke (we would have left if there was). There was a small fridge and microwave in the room. We did not hear any other guests. The reception area is a holding... More 

Was this review helpful? Yes 1
Homer, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

When we entered our room, we thought it surely couldn't be the same hotel we read reviews about! It was very clean and comfortable. The front desk people were courteous and helpful, the breakfast was very good and plentiful. Breakfast room was clean. Pool and hot tub were clean and temperatures were great. The hotel is under renovation, but is... More 

Was this review helpful? Yes 1

Travelers are raving about these Marshalltown hotels

Chicago
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2013

Non smoking rooms/hallways smell like cigarettes 24/7 (they use a fan to blow the smell away...really?), Ice machine looks scary (mold, old), washing machine runs all day/night (I could hear it in my room vibrating and tumbling), you will hear people who are staying next to your room. On a positive note: staff is friendly and breakfast was ok and... More 

Was this review helpful? Yes 2
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Additional Information about Comfort Inn

Address: 2613 S. Center St., Marshalltown, IA 50158-4501
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 60
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Also Known As:
Marshalltown Comfort Inn
Comfort Inn Marshalltown, Iowa

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