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Baymont Inn & Suites Marshalltown

2.0 of 5
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115 Iowa Ave West, Marshalltown, IA 50158
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Baymont Inn & Suites Marshalltown
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Ranked #3 of 11 Hotels in Marshalltown
A recent review
5 of 5 stars reviewed 4 days ago
Diana P Bountiful, Utah
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126 reviews from our community

Traveler rating
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    38
    27
    12
    10
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59
16
5
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bountiful, Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We've stayed at the Baymont Inn the last 3 years when visiting in Marshalltown & haven't been disappointed. Denae & her staff are all so helpful & accommodating. The rooms are clean & the beds so comfortable. (Wish I had a bed like that at home.) They have a good continental breakfast, too.

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Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Ashley is great. Her understanding of the guest and what is needed is spot on. We will be back in July.

Review collected in partnership with Baymont Inn & Suites

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La Crosse, Wisconsin
1 review
2 of 5 stars Reviewed 1 week ago

The beds were so uncomfortable that I might have gotten 3 hours of sleep. They truly are in need of replacements.

Review collected in partnership with Baymont Inn & Suites

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Denae H, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Thank you for your recent review. We truly apologize for failing to meet your expectations. We are addressing these issues and have upgrades in the months to come. I hope you will visit us again and give us another try. More 

Travelers are raving about these Marshalltown hotels

Iowa Falls, Iowa
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I were in town for an auction and enjoyed our stay at the Baymont. The room was clean and inviting, as was the entire building. We didn't use the pool/whirlpool area since we had a whirlpool in our room, but it was closed on Saturday for regular maintence, which I found odd. I'd think they'd do that... More 

Review collected in partnership with Baymont Inn & Suites

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Denae H, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I'm happy to hear that we delivered to you a clean comfortable room. That is always our number one goal and priority here at the Baymont. Thanks for staying with us and we look forward to your next visit. More 

Valparaiso
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is our tried and true place to stay in Cedar Rapids. The staff are always good, and the rooms are clean and relatively inexpensive. This visit was a little less satisfying. The toilet didn't flush properly, and it took them two tries to fix it. The neighbors were a bit noisy. And the wifi stopped working while I was... More 

Review collected in partnership with Baymont Inn & Suites

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Denae H, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Looking at this review, I think you meant this for the Cedar Rapids Iowa Baymont. More 

Denver
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Baymont Inn while in Marshalltown visiting family. I had never stayed before, but decided to give it a try because it was quite affordable. This is a typical hotel of the era with burgundy and dark green décor, but most everything was in good condition and clean, so really can't complain. My stay was quiet,... More 

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Denae H, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Baymont Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I'm happy to hear that your overall experience and stay was good. We look forward to your next stay with us. More 

Cedar Rapids, Iowa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

Once again, this property is by far our favorite place to stay while in Marshalltown on business. The location is just far enough from busy Center Street to provide a pleasant stay--but still close to everything! The staff is friendly and very helpful and the breakfast buffet is more than adequate. We will stay here again in the future!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Denae H, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Thank you so much for staying with us, and we are so happy to hear you enjoyed your stay. We look forward to seeing you again in the near future. More 

Council Bluffs, Iowa
1 review
2 of 5 stars Reviewed April 8, 2015

If you've ever stayed at a Baymont Hotel, do NOT stay at this one...unless, of course, you don't stay at a hotel to get a good night's sleep. The beds are absolutely horrendous! Besides being the old spring kind of mattress, they are very OLD and obviously over-used and definitely need to be burned. Apparently this Baymont doesn't believe in... More 

Was this review helpful? Yes
Denae H, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Thank you for staying with us, we are truly sorry to see your experience with us was less than perfect. We are looking into your comments with our team and are making every attempt to improve and upgrade our motel. Customer feedback is very important and we appreciate your concerns and input. More 

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