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All 10 Marshalltown hotels

Hampton Inn & Suites Marshalltown

2.5 of 5 Hotel   |   20 West Iowa Avenue, Marshalltown, IA 50158
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Ranked #1 of 10 hotels in Marshalltown
A recent review
5 of 5 stars reviewed yesterday
Steve M Lakeville, United States
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91 people have reviewed this hotel

Traveler rating
    52
    25
    7
    5
    2
See reviews for
36
6
4
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Lakeville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Very pleasant stay. Very nice hotel. Clean, comfortable rooms and reasonably priced. Prompt service, especially for HHonors members. Would highly recommend. Located just off the highway and minutes from the center of Marshalltown.

Review collected in partnership with Hampton

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Marysville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our room was very comfortable and clean. The staff were very pleasant and polite. Due to the circumstances of our visit I did not have enough time to use the pool and exercise room but I did visit them and they were very inviting. Our only problem was locating the entrance but I do believe this is due to the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More

Bloomington, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

It is a very comfortable atmosphere and the service was friendly and accommodating. I have stayed here several times and always have had a good experience. The entrance to the property is a little strange, but the hotel is visible from the highway with the rooms still very quiet.

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review. We have top notch employees here in Marshalltown and I’m happy to hear that they presented you with great customer service during your stay. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our... More

West Des Moines, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone was very helpful and rooms were great. We booked on line and couldn't ask for a better place to stay. I have stayed there before and it was just as great as it was this time. I think the breakfest food that they serve just keeps getting better.

Review collected in partnership with Hampton

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast. I’m happy to hear you enjoyed your stay and that we will be seeing you again. Thank you again for the review. More

Parker, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a great stay that was close to town. I was only a few minutes from where my business review was at as well as a short distance to local places to eat. Over all my room was excellent and I had a comfortable bed. I'll be staying there again soon.

Review collected in partnership with Hampton

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable. That is always our goal. We look forward to your next stay. I do... More

Kansas City, MO
Top Contributor
58 reviews 58 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay at lots of Hamptons because they are consistently good to great. This one had lots of problems during our stay. Some are out of control of the owners, others aren't. The things you would expect are present. Hampton does a good job at breakfast, The rooms are nicely decorated. But, this one just has too many issues right... More

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I apologize for details that you described in your survey. We recently retiled the flooring in several of our vending areas but that project is now complete and looks great. We take pride in keeping our property looking new and fresh for our guests. This sometimes means having items unavailable at times while we do work on them. I apologize... More

Racine, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I reserved three non-smoking suites. When I arrived I was told that all they had was 1 non-smoking suite, one smoking suite and smoking room. They did not have any other rooms available. My room was dirty including the toilet seat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I want to apologize for the situation that occurred during your recent stay with us. I always appreciate when a guest brings a concern to our attention so we have the opportunity to correct it, make it right by you and use it as a learning experience. The toliet seat you are referring to actually has a stain on it.... More

Elk Grove, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for a week for training of a local employer in Marshalltown. From Liz Wilke the General Manager to each and every employee, they made sure that my needs were met in every way. Even the people that set-up the breakfasts in the morning were attentive to my needs, including having a great selection of eggs, meat, cereals, fresh... More

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for the kind words in your review. I speak on behalf of my entire staff when I say that receiving feedback like yours is why we are in the hospitality business. We would want to you expect and receive nothing less than the best from us every time you visit. We look forward to seeing you again in... More

Atlantic, Iowa
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family spent the night in Marshalltown for an event & this hotel was recommended. It was a great recommendation! The room was updated & clean, the beds were comfortable (not the pillows), and the staff was incredibly friendly and helpful. Even the breakfast was tasty! I did not give it a perfect review, however, because of the pillows and... More

Was this review helpful? Yes 1
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking the time to complete a review regarding your recent stay. I’m pleased to hear that you were happy with your stay. We have been working hard to find a solution that will make it easier for our guests to find our property. We do not own the land that borders our entry road so installing a... More

Hutto, TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

The Hampton Inn in Marshalltown is really a nice addition to the town. I did not expect to find a hotel like this in town. I would really recommend to anyone looking, stay here! The breakfast bar was well done and well tended by the staff. They were VERY accommodating. Scott Feller

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate that you would recommend our hotel to others. That means a lot to us. Thank you for taking the time to write this review. My staff and I look forward to accomodating you in the near future. More

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Additional Information about Hampton Inn & Suites Marshalltown

Also Known As:
Hampton Inn And Suites
Hampton Hotel
Hampton Hotel Marshalltown
Hampton Inn & Suites Marshalltown Iowa
Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Marshalltown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
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