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All 10 Marshalltown hotels

Hampton Inn & Suites Marshalltown

2.5 of 5 Hotel   |   20 West Iowa Avenue, Marshalltown, IA 50158
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85%
Ranked #1 of 10 hotels in Marshalltown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dean O Cedar Rapids, United States
  • Overview
  • Reviews (115)
  • Photos (26)
  • Amenities
  • Q&A (2)
  • Room tips (9)
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115 people have reviewed this hotel

Traveler rating
    66
    32
    9
    6
    2
See reviews for
44
10
5
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Cedar Rapids, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very nice hotel with very friendly staff. Had a great stay here. akkkitajjjs sjhtnj aogfhh pahhgfy alllajhsjy allnnsy aklsnnu allsjm uuawhhnap a lsjju a]kjshh skj uus uua nan auus su ooouuaj shsyy alosyy awwyy allsjj

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed yesterday NEW

I had to stay on business for 5 days and 4 nights. I had a comfortable experience while staying at the Hampton Inn. The fitness center was nice and quiet, the staff was very courteous especially Jeri, and the internet was nice quality as well. The only issues I had was hearing the doors slam shut down the halls every... More

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Salisbury, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I came back to Iowa for my moms funeral the staff at the Hampton In Marshalltown bent over backward for us. So nice sraff always had a smile, egar to help and get evtra pillows and fresh coffee. Breakfast was great a diffant hot choice each day and the staff was always there to refill items with a smile and... More

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More

Sioux Falls, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is brand new and has all the amenities anyone would want along with that same quality. Additionally, the staff were helpful and professional. The double queen rooms only have one sink, but not a big deal and still manageable.

Review collected in partnership with Hampton

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay. I’m proud of the customer service my staff delivers and I’m glad to her that you agree. We look forward to your next stay... More

Cedar Rapids
1 review
4 of 5 stars Reviewed 4 weeks ago

NIce clean and spacious room, no complaints. Breakfast was good, coffee just ok. Hot tub was closed for 'health reason\concerns" Pool was busy on Friday night due to many sports events happening the next day - in the evening the pool area ran out of towels for a bit - lots of chemicals in the pool, only real issue there.

Review collected in partnership with Hampton

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Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. All feedback is appreciated and taken into consideration to help us improve. I apologize that the spa was not in operation during your stay. The safety of our guests is always our number one concern and we were unable to open the spa until... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Jeri at the front desk made it worth staying at this hotel. She was a wonderful young lady who took great care to make our stay wonderful. Rooms are spacious and housekeeping does a wonderful job. Definitely recommend this hotel.

Was this review helpful? Yes 1
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review regarding your stay. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. Our goal is to receive positive feedback like this. We look forward to accommodating you again on your return to... More

Duluth, United States
1 review
4 of 5 stars Reviewed June 16, 2014

The hotel was fine overall. We were traveling with an infant and the room did not come with a refrigerator. Most Hampton Inns have refrigerators, so we were keenly disappointed that this hotel did not offer that. Otherwise, the hotel was fine and the staff was very friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting our staff. They work hard to provide our guests with excellent service during their stay and being recognized is always appreciated. I apologize that your room did not have a refriderator. We do offer suites that have the mircrowave and... More

Berthoud, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

I've come to really rely on the quality of Hampton hotels while on the road. This hotel does not disappoint. Very clean, professional staff, good location. What really struck me was how quiet my room was.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. I’m also happy to hear that you had a good experience with my staff. They are proud of what they do. Our goal is to receive feedback like yours.... More

Marshalltown, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 11, 2014

this hotel just opened recently, we had a problem with the shower not working and the pool was closed. they ran out of food at the breakfast and would not refill. Hopefully they will get it worked out.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review reguarding your recent stay with us. I aplogize for the situations you mentioned in your review. I always appreciate when a guest brings a concern to our attention so we have the opportunity to correct it, make it right by you and use it as a learning experience. I apologize that they pool was... More

Mckinnry, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

This hotel was so clean and accommodating. Great staff that was very friendly and helpful. This place was very quiet and I slept so well. The beds are very comfortable. I would reccomend this hotel to anyone and will stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable. Our goal is to receive feedback like yours. We look forward to your next... More

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Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
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Also Known As:
Hampton Hotel Marshalltown
Hampton Inn And Suites
Hampton Inn & Suites Marshalltown Iowa

26 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

Questions & Answers

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