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Hampton Inn & Suites Marshalltown

2.5 of 5 20 West Iowa Avenue, Marshalltown, IA 50158
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Certificate of Excellence 2014
Hampton Inn & Suites Marshalltown
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Hampton Inn & Suites Marshalltown
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155 reviews from our community

Traveler rating
    92
    42
    13
    6
    2
See reviews for
60
13
6
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Marshalltown, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nothing spectacular, but then again nothing to complain about. The hotel is clean, comfortable, and we get a good rate through our Company. I think this is one of the better hotels in the area. The room was spacious and quiet. The decor was tasteful. The Staff was helpful and friendly. If you want a comfortable, reasonably-priced hotel in Marshalltown,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you were pleased with your stay. We look forward to your next stay with us. More 

Houston
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Hampton was a great place to stay. Clean rooms, friendly staff and nice breakfast. I would definitely stay at the Hampton at any location. They are committed to pleasing the customer as their priority.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. Being able to deliver and clean and comfortable stay for all of our guests is our number one priority. We... More 

Tulsa, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

If you are staying in Marshalltown, Iowa, the Hampton is an excellent choice. During my three day stay, the staff was friendly, complimentary breakfast hot and varied selection, fitness center up to date and everything worked. Price was reasonable. There was a Culvers burger and ice cream place next door which was excellent and convenient. Other restaurants within a mile.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting the staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More 

West Des Moines, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Had a wonderful stay and will be staying there again we did not use the pool or hot tube this time but when I have stayed before we did and they were great we will staying there again in Dec. and again in April

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room and an overall great experience while visiting us. It’s nice to hear that you will be staying with us again soon. Our goal is to receive feedback like yours.... More 

Richardson, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean, fresh, friendly, comfortable. Nice workout facility, pool and hot tub if you have time. Fast and efficient service. Located right off the highway, easy access to downtown and the nearby casinos.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room, great customer service and an overall great experience while visiting us. Our goal is to receive feedback like yours, thank you. We look forward to seeing you again soon. More 

Dallas, Texas
1 review
3 of 5 stars Reviewed 5 weeks ago

Room furnishings were very plain, with no microwave, no ridge and no comfortable chair to relax in. I was told I would have to get a suite to have these items. I have staid in lots of Hampton Inns and never had this problem.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. All feedback is appreciated and taken into consideration to help us improve. I apologize that you were not completely satisfied with your stay. I would love the opportunity to show you one of our suites the next time you visit. I believe you will... More 

Dallas, TX, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

This is a relatively new facility, so there are still some learning curves going on. However, the woman who oversees the breakfast is personable and helpful and makes you feel like you're her guest. The overall facilities are good, and most staff are learning fast and should reach a fully professional level quickly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast this year. We have some exciting changes coming once again to our breakfast in the very near future. I’m happy to hear you enjoyed your stay.... More 

Marshalltown, United States
1 review
5 of 5 stars Reviewed November 12, 2014

I love this hotel! The staff – awesome and courteous, the food – plentiful and tasty, the room – clean, comfortable, and spacious (especially the bed)! What else can be said? Stay, relax, eat, and enjoy!

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More 

Des Moines, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 15, 2014

Friendly Staff, immaculate lobby, room, and breakfast area breakfast area. Nearby restaurants, gas stations, and shopping. We stayed there to see a show nearby and if you want comfort, cleanliness, a friendly staff, a decent breakfast, a decent snack area this is the hotel for you. I give this hotel 5 stars.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More 

Indio, United States
1 review
4 of 5 stars Reviewed October 13, 2014

Nice hotel with friendly and accommodating staff. Hotel and rooms were clean. Breakfast was nice only thing I miss from my experience staying at other Hampton Inns is the cocktail and appetizer gathering in the evening.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More 

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Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
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Also Known As:
Hampton Hotel Marshalltown
Hampton Inn And Suites
Hampton Inn & Suites Marshalltown Iowa

26 photos of this hotel

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