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All 10 Marshalltown hotels

Hampton Inn & Suites Marshalltown

2.5 of 5 Hotel   |   20 West Iowa Avenue, Marshalltown, IA 50158
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Ranked #1 of 10 Hotels in Marshalltown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Deb H West Des Moines, United States
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152 reviews from our community

Traveler rating
    90
    41
    13
    6
    2
See reviews for
60
13
6
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Des Moines, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay and will be staying there again we did not use the pool or hot tube this time but when I have stayed before we did and they were great we will staying there again in Dec. and again in April

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room and an overall great experience while visiting us. It’s nice to hear that you will be staying with us again soon. Our goal is to receive feedback like yours.... More

Richardson, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean, fresh, friendly, comfortable. Nice workout facility, pool and hot tub if you have time. Fast and efficient service. Located right off the highway, easy access to downtown and the nearby casinos.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room, great customer service and an overall great experience while visiting us. Our goal is to receive feedback like yours, thank you. We look forward to seeing you again soon. More

Dallas, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Room furnishings were very plain, with no microwave, no ridge and no comfortable chair to relax in. I was told I would have to get a suite to have these items. I have staid in lots of Hampton Inns and never had this problem.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. All feedback is appreciated and taken into consideration to help us improve. I apologize that you were not completely satisfied with your stay. I would love the opportunity to show you one of our suites the next time you visit. I believe you will... More

Dallas, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a relatively new facility, so there are still some learning curves going on. However, the woman who oversees the breakfast is personable and helpful and makes you feel like you're her guest. The overall facilities are good, and most staff are learning fast and should reach a fully professional level quickly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast this year. We have some exciting changes coming once again to our breakfast in the very near future. I’m happy to hear you enjoyed your stay.... More

Marshalltown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I love this hotel! The staff – awesome and courteous, the food – plentiful and tasty, the room – clean, comfortable, and spacious (especially the bed)! What else can be said? Stay, relax, eat, and enjoy!

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More

Des Moines, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 15, 2014

Friendly Staff, immaculate lobby, room, and breakfast area breakfast area. Nearby restaurants, gas stations, and shopping. We stayed there to see a show nearby and if you want comfort, cleanliness, a friendly staff, a decent breakfast, a decent snack area this is the hotel for you. I give this hotel 5 stars.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More

Indio, United States
1 review
4 of 5 stars Reviewed October 13, 2014

Nice hotel with friendly and accommodating staff. Hotel and rooms were clean. Breakfast was nice only thing I miss from my experience staying at other Hampton Inns is the cocktail and appetizer gathering in the evening.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More

Sioux Falls, United States
1 review
5 of 5 stars Reviewed October 8, 2014

We were in town for our son's wedding and most of the brides family was also from out of town. We had many family and friends staying at this hotel and we could not have been happier with the service of the staff. They were helpful, courteous, and accomodating. Not only were the hotel rooms clean and comfortable, but the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room, great customer service and an overall great experience while visiting us. We love hosting wedding parties. They are always so much fun to have. Our goal is to receive... More

Omaha, United States
1 review
5 of 5 stars Reviewed October 3, 2014

It was great! I had a relaxing time staying here. Beautiful facilities and friendly people. I felt safe here which is very important to me. I came to town for college fairs and the location was also nice because I was right down the road and i could sleep in and still get there on time. lol

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay and that you had the opportunity to relax and enjoy your time with us. I’m proud of the customer service my staff delivers and... More

Dallas, United States
1 review
5 of 5 stars Reviewed October 2, 2014

I had a wonderful trip to the Hampton Inn Hotel in Marshalltown, Iowa. The hotel, staff, service, and food were excellent. The problem was, upon check-in I was not informed of my rate. I thought I had signed up to use my Hilton points to pay for my stay. Because I was not informed, When I checked out, I was... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I apologize that you were not able to use points on your stay... More

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Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
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Also Known As:
Hampton Hotel Marshalltown
Hampton Inn And Suites
Hampton Inn & Suites Marshalltown Iowa

26 photos of this hotel

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