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Hampton Inn & Suites Marshalltown

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20 West Iowa Avenue, Marshalltown, IA 50158
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Hampton Inn & Suites Marshalltown
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191 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Lakeland, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My experience at this hotel was wonderful from the start. The employee that greeted me at the check in counter was very helpful and pleasant. The fresh cookies were a good treat as well. The room was clean, neat and better than expected. I highly recommend this hotel.

Review collected in partnership with Hampton

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Overland Park, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hampton Inn and Suites was fine. I've stayed in the Super 8, Best Western, and the Tremont Inn on Main in Marshalltown. I much prefer the Tremont Inn for room quality and customer service. However, we stayed at the Hampton Inn this time since we had a relative who needed an elevator. The hotel had water heater problems so we... More 

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. I appreciate your patience while we repaired our tankless water heaters. I know that... More 

Sheldon, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our room was very clean, quiet, and had ample room. The Bed was very comfortable, breakfast great, and coffee hot. The staff was extremely helpful and very friendly. Would definately recommend this hotel to stay at.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable. We always strive to better ourselves and adding fresh cut fruit and “crack your... More 

Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Disappointed that the hotel does not have refrigerators and microwaves in all rooms. Very behind their competition. Also, the king bed room did not have a dresser that fit shorts or pants. Very strange. We had to use the ironing board to hold our clothes. However, room was very quiet (4th floor) and breakfast was fantastic.

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. All feedback is appreciated and taken into consideration to help us improve. I apologize that you were not completely satisfied with your stay in regards to the room amenities. I would recommend that you give our spacious suites a try the next time you... More 

burlington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel!! Very clean and quiet. Staff was very helpful and I liked the fact that they give you a snack bag every morning to take with you. A+ My only suggestion is that they get a Big Sign out front to know where they are from the Highway!.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I’m happy to hear that you had a good experience with my staff. They are proud of what they do. Our goal is to receive feedback like yours. I can understand your frustration regarding the entry into our property. We are hoping with new development coming... More 

Council Bluffs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, everything worked. Efficient check in. Clean, perfect temperature pool! Good complimentary breakfast! Helpful employees! I would definitely stay here again the next time I am traveling through Marshalltown, Iowa.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay and that you had the opportunity to enjoy our pool area. I’m proud of the customer service my staff delivers and I’m glad to... More 

St. Paul, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had a great stay at The Hampton Inn in Marshalltown Iowa. A very friendly staff and checking in online if you are a Hilton Honors member is awesome. We got to pick the room we wanted and check in was just give my name and he gives the key. Totally Awesome!!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered a great stay for you. The new E-check in is a great new addition and example of our commitment to continue improving our service to you. Thank you again for the review. More 

St. Paul, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Came to town for a single overnight stay. I really like this hotel. Staff is very friendly and rooms are clean. The family upstairs were loud and heavy walkers and the room doors slam shut so a bit noisy. Other than that, a very nice stay. I would recommend this hotel and will stay there in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again... More 

Rochester, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was the second year using this hotel. We were very pleased with our accommodations. Although Sunday morning's breakfast was not befitting a Mother's Day standard (we were there on Mother's Day) we will stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding fresh cut fruit, warm cinnamon rolls and “crack your own” eggs are only a couple new additions to our complimentary breakfast. I’m happy to hear you enjoyed your stay and that we will be seeing you again. Thank you again for the review. More 

Waterloo, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the only hotel to stay at in the Marshalltown area that is clean and has comfortable beds. I slept better than I have ever slept in a hotel and that could be due to the fact that I could not hear every noise around me. The rooms are quiet! The beds are comfortable. The rooms are clean and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat. Our goal is to receive feedback like yours. We look forward to your next stay. I do hope it is... More 

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27 photos of this hotel

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