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All 10 Marshalltown hotels

Hampton Inn & Suites Marshalltown

2.5 of 5 Hotel   |   20 West Iowa Avenue, Marshalltown, IA 50158
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87%
Ranked #1 of 10 Hotels in Marshalltown
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Sheri W Atlantic, United States
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138 reviews from our community

Traveler rating
    81
    38
    11
    6
    2
See reviews for
56
11
5
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Atlantic, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

In town for daughters volleyball tournament. Hotel was OK, but would have liked a fridge/microwave in room and tv was too small to see from how far it was from the bed. Had to wait for eggs at breakfast and then they were lukewarm as well as the potatoes. No fruit was left.

Review collected in partnership with Hampton

Was this review helpful? Yes
muscatine, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very nice accommodations, very friendly service. Entrance is not marked well and a bit hard to find. Excellent breakfast in the morning with great choices. Coffee, tea and other hot beverages upon arrival are very nice. Next to busy highway but very quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More

los angeles, ca
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice hotel but there were a few hiccups. When I arrived the front desk clerk was rather new. She couldn't figure out how to setup my credit card for any incidentals. Also, the guest ahead of me wanted a smoking room but one was not available. I believed I had booked a non smoking room but she... More

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. All feedback is appreciated and taken into consideration to help us improve. I apologize that our new employee was a little delayed in assiting you. I appreciate your patience with her. I sincerely apologize for the inconvenience this caused you but I'm happy to... More

Plattsmouth, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed the cleanliness, nice sized parking area and fabulous staff! They were very friendly, helpful and worked to make our time there great! Were there for 3 days, the mattress were excellent, the rooms were well apportioned and QUIET! It is well worth the value!

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable. I’m also happy to hear that you had a good experience with my staff.... More

Kenosha, United States
1 review
5 of 5 stars Reviewed 1 week ago

My team was in Marshalltown for a 3-day business trip that required us to work long days. It was nice to have a room that was clean, quiet and staff that went above and beyond to provide excellent customer service. We will book at this hotel on our next trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More

Newport News, Virginia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was very clean, although, it was very late when we arrived. Deb was very courteous and accommodating. The breakfast had more than a variety of foods and fruits. I would love to see a microwave in the rooms, other than that I would definitely stay there again, and would truly recommend this hotel to my friends. Had a... More

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your stay. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast. I’m happy to hear you enjoyed your stay and that we will be seeing you again. I will let Deb know about your compliment. My... More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice upscale hotel for Marshalltown. We enjoyed our stay. Thank you to all of the previous posters who mentioned how difficult it was to find the entrance. I didn't remember this until we messed up the first time we tried to enter. It was late at night and vey dark. It took us a few tries... More

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More

Princeville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It is a little difficult to find your way to the entrance but once there everything is fine. The rooms are large and there is plenty of counter space in the bathrooms. The staff is very friendly and accommodating. The pool was clean and temperature was just right. The complimentary breakfast had a very large selection of warm and cold... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More

Tracy, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My Stay here was great the staff was amazing . The Rooms are big . The Rooms are very clean and if you ever have any issues they resolve them right away. The Breakfast is also great lots to choose from , and a comfy place to sit and enjoy your breakfast .

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room. I’m also happy to hear that you had a good experience with my staff. They are proud of what they do. Our goal is to receive feedback like yours.... More

Lyman NE
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff was excellent and did everything to make stay pleasant. Breakfast was outstanding, excellent and good variety. Room very clean, linens and duvet clean smelling. No fridge in room was inconvenient. Hotel cannot furnish a glass drinking glass, it is all paper cups.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, Public Relations Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room and a great breakfast. For sanitary reasons, Hampton hotels use only paper products. I apologize for any inconvenience this may have caused you. Our goal is to receive feedback... More

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Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
Hampton Inn & Suites Marshalltown Iowa

26 photos of this hotel

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