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All 10 Marshalltown hotels

Hampton Inn & Suites Marshalltown

2.5 of 5 Hotel   |   20 West Iowa Avenue, Marshalltown, IA 50158
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Ranked #1 of 10 Hotels in Marshalltown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
ShoeConnoisseur Des Moines, Iowa
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147 reviews from our community

Traveler rating
    88
    39
    12
    6
    2
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58
13
6
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Friendly Staff, immaculate lobby, room, and breakfast area breakfast area. Nearby restaurants, gas stations, and shopping. We stayed there to see a show nearby and if you want comfort, cleanliness, a friendly staff, a decent breakfast, a decent snack area this is the hotel for you. I give this hotel 5 stars.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More

Indio, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with friendly and accommodating staff. Hotel and rooms were clean. Breakfast was nice only thing I miss from my experience staying at other Hampton Inns is the cocktail and appetizer gathering in the evening.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complimenting our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More

Sioux Falls, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were in town for our son's wedding and most of the brides family was also from out of town. We had many family and friends staying at this hotel and we could not have been happier with the service of the staff. They were helpful, courteous, and accomodating. Not only were the hotel rooms clean and comfortable, but the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room, great customer service and an overall great experience while visiting us. We love hosting wedding parties. They are always so much fun to have. Our goal is to receive... More

Omaha, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

It was great! I had a relaxing time staying here. Beautiful facilities and friendly people. I felt safe here which is very important to me. I came to town for college fairs and the location was also nice because I was right down the road and i could sleep in and still get there on time. lol

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay and that you had the opportunity to relax and enjoy your time with us. I’m proud of the customer service my staff delivers and... More

Dallas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a wonderful trip to the Hampton Inn Hotel in Marshalltown, Iowa. The hotel, staff, service, and food were excellent. The problem was, upon check-in I was not informed of my rate. I thought I had signed up to use my Hilton points to pay for my stay. Because I was not informed, When I checked out, I was... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I apologize that you were not able to use points on your stay... More

Burnsville, Minnesota
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Prices are a bit high for a town of this size ($121 total after an AARP discount). Food for breakfast is not real fresh..no bananas (boo). Oatmeal is okay, cereal choices fair, fresh fruit was hard, and coffee tepid. The worst thing about Hamptons, which I do stay at quite often is that their room prices change from day to... More

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. All feedback is appreciated and taken into consideration to help us improve. I apologize that you were not completely satisfied with your stay and the breakfast options we had available. We always strive to better ourselves and adding fresh cut fruit and “crack your... More

Tulum
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2014

Difficult to find entrance but once there the hotel and staff were great. Clean friendly and nice rooms. The staff was always around & asked if there was anything else they could do for you. I would definitely recommend this location when you visit Marshalltown.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More

Cresco, IA, United States
1 review
5 of 5 stars Reviewed September 24, 2014

Clean and quiet hotel for my weekend business trip. Great value for a new property with great staff. Superb complimentary breakfast that starts at 6 am. I would highly recommend to anyone staying in the Marshalltown area. Good location is just off Highway 30.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room and an overall great experience while visiting us. I always enjoy and appreciate when my staff is complimented. They work hard to provide our guests with a personalized experience... More

Bergholtz, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

It is always a pleasure to get to that place when visiting Marshalltown. The personal,hotel and location is great. I have been booking into that hotel for years now and the quality was never decreasing.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered to you a clean and comfortable room and an overall great experience while visiting us. It’s nice to hear that you have been staying with us for awhile and still feel as though you are receiving... More

Atlantic, United States
1 review
3 of 5 stars Reviewed September 16, 2014

In town for daughters volleyball tournament. Hotel was OK, but would have liked a fridge/microwave in room and tv was too small to see from how far it was from the bed. Had to wait for eggs at breakfast and then they were lukewarm as well as the potatoes. No fruit was left.

Review collected in partnership with Hampton

Was this review helpful? Yes
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding upgraded 42 inch televisions is on its way and already in some rooms. During your next visit, I would urge you to reserve one of our spacious suites. They provide you with the fridge you mentioned in your review. We look forward to your... More

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Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
Hampton Inn & Suites Marshalltown Iowa

26 photos of this hotel

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