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Club Amigo Costasur

Playa Maria Aguilar, Playa Ancon, Cuba
Club Amigo Costasur
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338 reviews from our community

Traveler rating
    50
    121
    91
    49
    27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my 8th trip to this resort, love the small resort with staff who go above and beyond in their job to make guest happy and satisfied. The buffet has a vast selection of food with delicious flavors. The rooms are super clean with outstanding cleaning staff. The entertainment staff are amazing and try to get everyone involved in... More 

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Bratislava, Slovakia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were promised a nice all-inclusive resort with nice beaches at Costa Sur... Well, there is a beach, but it looks more like a small thermal spa at Bekescsaba; surrounded with stones and maximum 1,50m deep. There is a all-inclusive option, but if they run out of rum (which they only have one type of, some low-cost one), you're done.... More 

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Ontario
Top Contributor
64 reviews 64 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A client talked me into this 3-star resort, three years ago, and I've never gone anywhere else since then. I just had my 8th visit. The people are super-friendly and will do what they can to make your trip as enjoyable as possible. And...don't forget to go into Trinidad (only a 10 minute cab ride) for the Musica. It's AMAZING...watching... More 

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London, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great vacation great people Wonderful friends... The weather was awesome the water was warm and Chi Chi did a great job with pool.To the management and staff thank you all for wonderful stay. You all made our stay relaxing , fun and homey. We can't waiting for our next stay at the wonderful Club Amigo Costasur

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Ottawa, Canada
2 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My extended family and I spent 7 days (some stayed 14) at the Costasur over New Years. Ten years prior, we spent a week at this hotel and short of a few renovations, the place hasn't changed a bit. It is a very small, quaint, and quiet resort. Lots of people seem to just pass through for one or two... More 

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Trinidad
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The restaurant staff was very busy talking loudly to eachother, paying little attenions to the guests.. Great pool area and helpful staff, Nice Entertainment. The Beach bar closed several hours before annonced . Mayulis took care of our room in a very proper way

Review collected in partnership with Galahotels.com

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Sydney
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What a disappointment!!! Firstly the service is appalling! Every experience we had the service staff were rude. People were disinterested and ignored is. One person walked off mid-conversation. Across Cuba the service had been amazing! People have gone out of their way to be helpful and friendly but unfortunately not here! To get a towel was a mission! I went... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 10 nts in bungalow 12.Bungalow's location was excellent,we could not ask for more.Right in front of the beach (very Good)the beach bar and the amazing sunset directly in front of our veranda every day. Food:very low quality.We complained a few times because food served was really off,which is something it should never happened anywhere,regardless the stars.... More 

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Amstelveen, The Netherlands
Top Contributor
66 reviews 66 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed March 11, 2015

Stayed here for 2 nights as part of our Cuba tour. It really amazes me that people would want to come back to this place. We had a tiny room, without chairs or anywhere to put down your things, let alone a luggage rack. Minuscule bathroom where you banged your elbows, poor quality shower. Buffet for breakfast and dinner of... More 

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London, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 21, 2015

This vacation location never ceases to amaze us. Our family at Costasur exceeded our expectations again this time. The service is beyond first class. From the resort managers to the resort staff we were greeted everyday a smile a a friendly Hola. ThAnk you Club Amigo Costasur Mac and Lorraine

Was this review helpful? Yes 2
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