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All 4 Johnston hotels

TownPlace Suites Des Moines Urbandale

2.0 of 5 Hotel   |   8800 Northpark Dr., Johnston, IA 20131
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TownPlace Suites Des Moines Urbandale
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Ranked #2 of 4 hotels in Johnston
A recent review
4 of 5 stars Reviewed March 8, 2014
John C sherrard, il
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54 people have reviewed this hotel

Traveler rating
    26
    17
    8
    2
    1
See reviews for
25
11
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
sherrard, il
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 8, 2014

We booked at the last minute after changing our route due to weather. Most of our typical choices were booked or very expensive due to a wrestling tournament in town. TownPlace Suites was reasonably priced, especially for a suite. The staff was friendly, and the room was clean and large. The suites are designed for long-term stays and include a... More

Was this review helpful? Yes 1
GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Mr. John, We are excited that you enjoyed your experience with us. I agree that the Texas Roadhouse next door is a great place to enjoy dinner. Our team looks forward to assisting you with any future lodging needs. Thank you!!! More

Sioux City
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

The location was great for us since it is 5 minutes from the hockey arena that my nephew was playing at. I can't speak to the value as my stay was free on points, but I can say we stayed at another hotel the following evening with the hockey team that was at the same price range per night. That... More

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GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Dear Rodglef, Thank you for providing us feedback on your stay. We are excited that you enjoyed The Towne Place & Suites. We " definitely" want you to return to stay with us again. More

Council Bluffs, Iowa
Top Contributor
68 reviews 68 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 8, 2013

I frequently stay at Marriott hotels and this one did not disappoint. The room was clean, well apportioned and supplied and the bed was super comfortable. Price was right as well. Staff was friendly and very helpful. Highly recommend.

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GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Dear FormerHoosier, Thank you for providing feedback on your stay with us. My team member are very proud that you personnally noted the great job they did taking of your experiece. Also thank you for the " Highly Recommend" remark. We try to make each guest experience a great one. More

1 review
2 of 5 stars Reviewed November 28, 2013

Was disappointed with a recent stay at this Town Place Suites. The property (cleanliness, freshness, etc) were good but the staff attitude was less than accommodating. The shower did not work properly in my room and the cleaning staff did not bother to check that the alarm was not set on the TV from the previous guest. The TV abruptly... More

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GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Dear Ludley, Thank you for taking time to provide feedback on you stay. It is through this that it gives our proprty opportunity to improve. All of the issues that you so kindly provided have been addressed with the team. My sincere apologies that we did not provide the guest experiece of Marriott standards. Please feel free to contact the... More

Bettendorf, Iowa
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 23, 2013

Found this location on-line with a good rate. Very clean and quite. Our room had 2 Queen beds, two nice chairs, a table to seat five, a kitchenette with frig, stove top, microwave and dishwasher. The hotel staff was good, the pool, excercise and breakfast areas were well kept. This location was convenient to where we needed to go. Places... More

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GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Dear Martin K, Thank you for giving us feedback on your stay at Towne Place Suites. We are happy that you and your family enjoyed our spacious rooms. And a big two thumbs up back to you for choosing us!! More

Olathe, Kansas
Top Contributor
77 reviews 77 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 22, 2013

We stayed here this past weekend as we had a family dinner in Cedar Rapids and didn't want to do a 6 hour drive twice in the same day. Very friendly front desk help and met our request for first floor room even though it was handicap accessible - not a big deal for us. Very clean and spacious room.... More

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GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Dear Thundrdawg, Thank you for providing us feedback on you stay. We are very excited that you enjoyed your experience at The Towne Place & Suites. We would love to see you again on your next Des Moines area visit! More

Lansing, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2013

After driving from Michigan to Des Moines in a straight shot and having a few stops in between, it was about 1:30pm and we'd been on the road since 6pm--I just wanted to sleep. Check-in isn't until 3pm. I decided to try anyway. They had a room on the main floor ready. I wasn't in a position to be picky,... More

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GEM-AlexMackey, Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Thank you for taking the time to provide feedback on your stay. I am happy to hear that you enjoyed the waffles, they are definately a guest favorite! Also glad that we could assist you in fixing your headlight. Thank you for choosing us on your Des Moines vists. We look forward to seeing you on your next trip. More

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 3, 2013

The hotel was very modern and clean- probably no more than 3 to 4 years old. It is right of I-80/35 close to a variety of restaurants. We had two rooms, a Studio with a King Bed with sofabed and a studio with two Queen beds. The rooms were clean, modern and well appointed. The Studio with the King Bed... More

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GEM-AlexMackey, Guest Relations Manager at TownPlace Suites Des Moines Urbandale, responded to this review

We greatly appreciate all the feedback we receive and it helps us to learn about what we need to improve on and what we are already doing well. It's so nice when guest's reach out to us and express how they felt about our hotel. We value your feedback and look forward to a future visit from you!! More

Chillicothe, Missouri
Top Contributor
55 reviews 55 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 31, 2013

Stayed here so I could attend a Women of Faith conference. Great room for 3 people; we each had our own bedroom and one person slept on the comfortable sleeper sofa. Very good breakfast; breakfast room was crowded, so we were thankful to have a nice table in our suite where we could eat breakfast together. Very helpful staff and... More

Was this review helpful? Yes
GEM-AlexMackey, Guest Relations Manager at TownPlace Suites Des Moines Urbandale, responded to this review

It warms my heart knowing you had such an amazing stay here with us. That might sound a little hokey but I love what I do and when I read reviews such as yours it just reminds me why I love coming to work everyday. It shows me that we are doing what we are here to do and that's... More

Marion, Iowa, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

We needed a stopover on our way. The TownPlace Suites was perfect. I needed to change my reservation and they did this over the phone with no problems and sent me email. Even though the hotel was very busy with a national softball tournament, the staff treated us like their special guest.

Was this review helpful? Yes
GEM-AlexMackey, Guest Relations Manager at TownPlace Suites Des Moines Urbandale, responded to this review

Thank you so much for the wonderful review! I'm so glad we were able to make your stay so wonderful. Don't hesitate to come see us again soon. We'll make sure you're well taken care of! More

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Additional Information about TownPlace Suites Des Moines Urbandale

Also Known As:
Townplace Suites Urbandale Hotel
Townplace Suites Urbandale Hotel Johnston
Towneplace Suites Johnston
Address: 8800 Northpark Dr., Johnston, IA 20131
Phone Number:
Location: United States > Iowa > Johnston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Johnston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownPlace Suites Des Moines Urbandale 2*
Official Description (provided by the hotel):
TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen including full size refrigerator, microwave, cooktop, dishwasher and full complement of cookware, dishes and flatware; large work space, and complimentary wired and wireless high-speed internet access. Complimentary Continental Breakfast Daily. ... more   less 
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