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AmericInn Hotel & Suites Johnston

5050 Merle Hay Road, Johnston, IA 50131
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AmericInn Hotel & Suites Johnston
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Ranked #3 of 4 Hotels in Johnston
A recent review
3 of 5 stars reviewed 1 week ago
Cathy C Cedar Falls, Iowa
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80 Reviews from our TripAdvisor Community

Traveler rating
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    18
    8
    5
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cedar Falls, Iowa
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older Americinn and does not reflect their standards. Our bathroom did not have a shower curtain. We had two rooms and one room was not cleaned at 8:30 at night. Would not use this hotel again.

Review collected in partnership with AmericInn Hotels and Suites

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2 reviews
2 of 5 stars Reviewed 1 week ago

Not up to standards we expect from AmericInn. Room was not made up. Had to call and be moved to another room. Ran out of hot water during shower. Very little water pressure. Breakfast was disorganized. Biscuits still frozen. Nothing with which to cut bagels. Coffee was weak and juice was watery.

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silver spring, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying or even hearing about AmericInn. I was truly pleasantly surprised. Great staff and amenities. Availability of Breakfast was a huge plus. Location was conveniently right off the highway.

Review collected in partnership with AmericInn Hotels and Suites

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kalpesh2, Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the AmericInn Johnston on date of stay. Our top priority is creating an environment in which our guests can relax, renew and recharge. It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience... More 

Fort Dodge
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 1 night. Good location in Johnston right by Texas Roadhouse, Cold Stone Creamery, and the movie theater. Room was clean, breakfast was ok, and expectations were met. We just look for a clean, comfy bed to rest our heads and a nice hot shower, some coffee, and a little breakfast before we hit the road. Had a decent pool... More 

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kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Gillette, Wyoming
1 review
5 of 5 stars Reviewed 2 weeks ago

Just moving to Des Moines and needed a place that was reasonable and clean. I stayed for 4 nights and the staff was terrific. The rooms were very clean too. Karen and Brooklyn at the front desk were very professional and helpful with directions and suggestions regarding the Des Moines area. Thanks Karen and Brooklyn! Moving to a new town... More 

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kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Dear Larry; Thank you for taking the time to review your stay as well as your kind comments. I am very happy to hear that our staff made your feel at home. We are always pleased to be your second home when you're at the area. More 

Lakeville, Minnesota
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Cold hot tub, broken controls on the tub, Drywall falling apart, this hotel is low end and worn out. I wont stay here again. On top of that the girl that checked us in was very snippy and had an attitude. There are many better places in the area for a little more money.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Despite this, we hope to be able to welcome you back on a... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was packed with basketball players and families ! All staff are kind and respectful & helpful. The breakfast was good & fully stocked by staff Even with 100's of hungry teen boys. Cost is cheap yet hotel is cleaned and well maintained.

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kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all of the our staff and especially our breakfast staff; know that they made an impact during your stay. We hope to welcome you... More 

Omaha
1 review
5 of 5 stars Reviewed 5 weeks ago

Clean updated rooms, amazing and welcoming staff, great breakfast area in the morning. the rooms overlooking the pool are so great if you are traveling with kiddos. the pool was clean and very fun for the kids. Will stay here every time.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. More 

Buffalo, Iowa
1 review
5 of 5 stars Reviewed March 29, 2015

People were pleasant one in particular Crystal Hoskins was so nice she made sure we had a great stay. We will stay there again. Breakfast was very good, pool was clean, hot tub was not working but we had fun in the pool. They have everything you could ask for while visiting in the Johnston hotel. Resturaunts, shops & menu... More 

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kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Dear Judy I am very happy to hear that Crystal made you feel at home. This is really one of the things that we try to maintain in our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip. Karen GM More 

Milwaukee, Wisconsin
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

We stayed here while visiting my grandparents. It was my husband and I and our 6 mo old. We wanted a hotel so there would be room for our stuff and quiet for the baby. We checked in and headed towards our room... We couldn't even start down the hallway because it was the Iowa state wrestling tournament and there... More 

Was this review helpful? Yes 1
kalpesh2, Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you for sharing your comments regarding your recent stay with us at the AmericInn Johnston where our top priority is creating an environment in which our Guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations. Please accept my sincere apologies for any inconvenience you experienced during your stay. Constructive feedback... More 

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