IT smelled musty like a old pee smell and it was really giving us headaches and the air did not work in the room we checked in at 7:00pm and left by 11:pm that night we have stayed in the past but never again more

We checked into a very cold room, turned on some heat, and out came the cockroaches. We gathered the "evidence" and showed it to the desk boy, and he immediately acknowledged they knew of the "problem." We then immediately checked out but were told we couldn't get a refund until the next morning when a manager would be there, and... more