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Clarion Highlander Hotel and Conference Center

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2525 North Dodge Street, Iowa City, IA 52245 (Formerly Quality Inn Highlander Conference)
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1 room 1 guest
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Clarion Highlander Hotel and Conference Center
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canton, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Not a destination hotel. Fine for staying overnight. It is shabby looking but clean. New carpet in the halls. The restaurant was not open as their were only a few reservations for the evening we stayed. They have fixed the concrete near the entry. It looks fine. No hot tub...not going to be fixed we were told by staff. Pool... More 

Was this review helpful? Yes 1
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeffery Hickman... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Just to let you know,we booked this hotel from Priceline who were very disagreeable. They would not change our reservation when found out that this 3 star hotel is musty, moldy, doesn't consistently have their restaurant open because they can't find bar tenders, and have very tall grass around their hotel with torn up parking area. They are not certified... More 

Was this review helpful? Yes 1
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Edwardsville
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed only one weekend night in mid August and I was pleasantly surprised. The Clarion is an older facility that is showing its age in some respects but it also extremely clean. I had worked most of the day in the heat and didn't arrive at the Clarion until about 7 p.m., drenched in sweat. Check in was easy... More 

Was this review helpful? Yes
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Muscatine
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel the 3rd of August. Unfortunately it was below what I expected for a Clarion. The restaurant was closed and looked like it had been for a while. Sign said "undergoing repairs," We tried to use the hot tub near the indoor pool but it was empty with a sign saying it was out of service,... More 

Was this review helpful? Yes
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank You for taking time to do your online survey your feedback is very important to us. We will use your comments to make improvements/changes. I m very sorry that we did not meet your expectations. Thank you for your patronage. More 

Iowa City, Iowa
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really nice place in Coralville right off the interstate. We found the room clean and the beds comfortable. The staff was very helpful and appears to be managed well. It is close to the university of Iowa and all things Iowa City has to offer

Was this review helpful? Yes
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for the review! Your kind words are much appreciated. We do our best to ensure that every guests expectations are met, and hopefully exceeded, on every visit to our property. We look forward to having you as a guest again soon in the future. Best, Clarion Highlander Hotel More 

ynotbloom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 27, 2015

Our trip was in late June. Our room was clean, pleasant, close to parking, well adorned, with comfortable beds. Room was next to a stairwell and outside access door - reasonably quiet for NORMAL noise (more about this later). Pool was clean and plenty of towels. Exercise room right off Pool was nice. Whirlpool/Hot Tub was drained for repair/maintenance -... More 

Was this review helpful? Yes 1
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to write a review of our property! We appreciate your time in sharing your experience at our property. We strive to meet every guest need, every request, every visit; thank you for recognizing our staffs professionalism. Guest feedback is an important part of our staff development and positive feedback like this is such an... More 

Cushing, Oklahoma
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 22, 2015

My husband, Grandson, and I enjoyed our visit when traveling across Iowa. We got a room on the 1st floor and were able to park close to The door. The room was very neat and clean. We had supper at the restaurant and it was all tasty with great presentation. We went to the huge pool afterwards. Only disappointment was... More 

Was this review helpful? Yes 1
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
9 reviews
2 of 5 stars Reviewed July 17, 2015

We were disappointed in our stay. We pulled up and noticed the landscaping right away. Lawn was just weeds about 18 inches high. Cracked concrete and parking lot. Hotel was dark and dated and had that stale smell. Rooms were clean but decor was from late 70s, early 80s. Pool was closed for repairs. Basically we just needed a place... More 

Was this review helpful? Yes
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

First I would like to apologize for any inconvenience that you incurred.WE take your comments very seriously, Guarantee that this problem has been taking care of. Thanks again for staying with us. More 

Enon, Ohio
Level Contributor
175 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 5, 2015

The hotel is well organized and they only have a few items to critique. The towels for the pool are out of the way so finding them can be a chore, sometimes they are used up and you will need to speak with the desk about that. Next the Handicap accessible roll in shower room is not for the large... More 

Was this review helpful? Yes
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you so much for staying with us. We appreciate you taking time to do the online survey about your stay. We will use your comments to make changes for the best. Once again thank you for your patronage. More 

2 reviews
1 of 5 stars Reviewed June 30, 2015

I reserved a King bed suite, bedroom and second room w/sofa bed. I called in advance to have the sofa bed out and made, extra towels & pillows as we were checking in late. The room was dirty, outdated, there was half eaten cheese in the fridge and the sofa bed was unmade and no linens. I called the desk... More 

Was this review helpful? Yes
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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