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All 2 Independence hotels

BEST WESTERN PLUS Independence Inn & Suites

2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
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91%
Ranked #1 of 2 hotels in Independence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
James W Eau Claire, United States
  • Overview
  • Reviews (62)
  • Photos (18)
  • Amenities
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  • Room tips (4)
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62 people have reviewed this hotel

Traveler rating
    43
    13
    1
    0
    5
See reviews for
23
15
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Eau Claire, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was clean, we arrived early (noon) and they had a room ready for us. I'm stayed here before and will stay here again. The price is right when traveling. The fitness area and pool were clean. The location is great for the Independence area and is right off of US 20.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the generous review and great compliments about our rooms and staff! We love to go above and beyond to provide our guests with stellar customer service and clean rooms that will keep them coming back. When our guests let us know that we have accomplished that goal we are thrilled to hear about it! Please... More

Norwalk, Iowa
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very clean and well maintained. The staff was super nice and gave the impression they care about the guests. I was suprised not to hear the highway traffic through the windows as we stayed on that side. Overall the hotel was quiet and peaceful. There are only a few options in this town for hotels so they... More

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for providing us with some feedback and posting such a positive review about our hotel! We are happy to hear that you enjoyed your stay with us here in Independence and we hope to see you again! More

Waterloo, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Pretty decent place for other options available in area, for small town thought the price was a little higher than expected. Probably would stay again for no more than 120 a room unless it was needed for a wedding.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for taking the time to give our hotel a review, we hope you enjoyed your stay and your time in Independence! We appreciate your feedback and will continuing working hard to provide an exceptionally clean and comfortable hotel to our guests! More

Jacksonville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Have stayed at this property before when it was a Country Inn & Suites. Was not disappointed in our stay under Best Western ownership. Property is clean and service is good. Received a better room rate when calling directly to the hotel than what was posted on some of the travel sites. We stayed in a 2 queen suite which... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We are so happy to hear that we were able to provide you and your family with an exceptionally pleasant lodging experience while you were in Independence. Thank you so much for taking the time to post this great review here on Trip Advisor for us, we really appreciate it when our guests let other travelers know about our accommodations!... More

Huntsville, United States
1 review
4 of 5 stars Reviewed July 19, 2014

Real mid-west feel and friendly atmosphere. We have stayed here a few times and would not consider anything else. The staff helps you any way they can. Movie theater close by and room for outside walks. Good access to major roads also.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thanks so much for taking a moment to boast about our hotel and post such positive comments! We rely on the feedback of our guests to let us know how we are doing and we truly appreciate the compliments! We hope to serve your lodging needs again when you return to the Independence area! More

Champaign, United States
1 review
5 of 5 stars Reviewed July 18, 2014

This used to be a Country Inns and Suites, and it had really gone downhill. It is, once again, a very nice place to stay. Rooms are nice, breakfast is good, and the staff went out of their way to provide great service.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We appreciate that our travelers have noticed the turn around at our property! Thanks for taking a moment to go online and let other travelers know about it! We go out of our way every day to provide clean rooms and excellent customer service to our guests while they are away from home. We hope to see you again in... More

Davenport, United States
1 review
5 of 5 stars Reviewed July 14, 2014

This property is conveniently located within Independence, IA and directly off of the interstate. From check-in to departure the staff was very nice and accommodating. We were in town visiting for a wedding and if we would ever venture in this direction again, we would choose to stay at this property.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We really appreciate you taking the time to complete a survey about your recent stay at our hotel. Please pass on the word about it to everyone you know!! Our top priority is cleanliness and comfort in the guest rooms and friendly customer service at the front desk! We hope to see you again if your travels bring you back... More

Ankeny, Iowa
1 review
5 of 5 stars Reviewed July 7, 2014

No Issues, room was perfect. Well managed hotel. The staff was very nice and helpful. The pool was nice and the grounds arounf the hotel was well maintained. I would recommend this hotel for anyone in the area.

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thanks so much for the fantastic review!! The entire staff appreciates the generous compliments and we are happy to be able to provide the guests of Independence a great hotel to stay at. We hope to see you again when your travels bring you back to the area! Enjoy the rest of your summer! More

De pere, United States
1 review
5 of 5 stars Reviewed July 7, 2014

Beds are very comfortable and rooms are clean. The pool area is nice and temperature good. Convienient location right off the highway. Rooms book quickly during busier times. Staff is helpful and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We appreciate you taking the time to give our hotel an online review, this helps us continue giving our guests the kind of stay they are looking for by telling us what we are doing well and how we can improve. Thanks so much for the fantastic score, we hope to see you again when your travels bring you back... More

Clinton, United States
1 review
5 of 5 stars Reviewed June 23, 2014

This was one of the cleanest hotel I've stayed in. We had the nicest staff so very willing to assist. The bedding wins the best smelling award! Was nicely decorated and bathroom was super clean. Very nice pool and patio area. Very family/kid friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

WOW!! Thank you SO MUCH!! Friendliest staff and cleanest hotel are EXACTLY the things that we strive to provide to each and every one of our guests every day! It is so nice to know that our hard work is paying off and we greatly appreciate those generous compliments! We love guests like yourselves who take the time to give... More

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Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Address: 2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Phone Number:
Location: United States > Iowa > Independence
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Plus Independence Inn And Suites
Best Western Plus Independence Hotel Independence
Country Inn Independence
Independence Country Inn
BEST WESTERN PLUS Independence Inn & Suites Iowa

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (8)
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Bathroom (1)
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Hotel & grounds (5)
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Pool/beach area (1)
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Business center/function rooms (1)
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Dining (1)
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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Number of rooms
62

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Independence Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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