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All 2 Independence hotels

BEST WESTERN PLUS Independence Inn & Suites

2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
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Ranked #1 of 2 Hotels in Independence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Patrick W Sterling, IL, United States
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71 reviews from our community

Traveler rating
    49
    15
    2
    0
    5
See reviews for
26
16
2
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sterling, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are clean and well appointed. Clean pool and hot tub. Fitness Room was closed :-( Free Internet worked good. Room was quiet for sleeping. Complimentary breakfast was very good Plenty of parking Close to freeway. Ellevator is slow.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for taking a moment of your time to give us some feedback on the hotel! We really appreciate all of your compliments and do our very best to be the number one hotel choice in the Independence Iowa area! I apologize that you were unable to use the fitness room because it was locked; although the pool does... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at the Best Western PLUS Independence for business Monday-Friday since mid July 2014 and have no complaints. The hot tub have very powerful jets which is uncommon in most hotels and I love sitting in it every night. Love the 'make your own' yogurt breakfast also.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such positive comments about our hotel, we really appreciate the compliments!! Our number one goal is to provide each of our guests with a clean, comfortable room at an affordable rate, and give them the best customer service we can during their time here. With so many hotel choices now,... More

Indepedence, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very nice place to stay. The staff were very helpful and friendly. The room was excellent, nice bed and plenty of channels on the flat screen and very clean. They have a full hot breakfast in the mornings. Independence is a nice town with plenty of places to eat. Highly recommend if you are in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We really appreciate the great compliments about our town and our hotel, thank you so much for taking the time to post this positive review for us! I will be sure to pass it on to all of the people I encounter in Independence and the staff at Best Western! We hope that the next time you are traveling near... More

Fredericksburg, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My family and I stayed here one night. The kids enjoyed the pool and we all enjoyed the free breakfast. The room that breakfast was in was very clean and spacious. The staff did a good job keeping the food hot and replenished.

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to write a positive response for us, we really appreciate hearing from our guests! We depend on your feedback to let us know whether we are doing a great job and where we have room to improve! I will pass your compliments on to the entire staff and we hope that we... More

Fredericksburg, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I enjoyed this hotel, the room was nice, the breakfast was good, with a pretty decent variety. The dining room was ABOVE average, spacious, and CLEAN! They seemed to be a little short on staff but when I really needed to talk to them I just picked up the phone and called.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We appreciate the generous compliments about our hotel and we are so happy to see them posted online so that other travelers can hear about what a great place this is to stay! Our number one goal is to provide each guest with a clean comfortable room and great customer service so that you will enjoy returning to Independence Iowa... More

1 review
5 of 5 stars Reviewed 5 weeks ago

Wonderful quiet hotel experience, left us well rested to take care of our business commitments. The iron and ironing board a true necessity for us to look our business best. I recommend this hotel! Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thanks for posting a positive review for us! We are happy to hear that you enjoyed your stayed and found all of the necessary amenities that you needed! We look forward to serving our lodging needs again when you return to the Independence area! More

Dubuque, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

I stayed at the Best Western Plus in Independence, Iowa in early September, 2014. The room was spacious and clean with a very comfortable bed. The breakfast was scrumptious and the staff was very friendly. Would recommend this hotel to any travelers in the area!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such a complimentary review about us!! Our #1 goal is to provide each of our guests with a clean, comfortable room, and great customer service; I will be sure to pass this on to the entire staff! We really appreciate hearing about what a great job we have done and... More

West Des Moines, Iowa
1 review
5 of 5 stars Reviewed September 8, 2014

I've stayed here three times. All three times have been wonderful. Clean rooms, fair prices, and wonderful staff. Always a pleasurable experience. I will always choose this hotel over any of the others in Independence. Especially for the price.

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the great review!! We really appreciate the compliments and I will be sure and pass them on to the entire staff! We look forward to seeing you again the next time you visit Independence! More

illinois, United States
1 review
3 of 5 stars Reviewed September 6, 2014

I have stayed at this hotel before, many times, even as it went through its change of being a Country Inn and Suites to becoming a Best Western Plus. I have noticed also, the ever so slight changes every time of its going a little bit downhill. Cheaper soaps and shampoo, the rooms seeming just not quite as cared for.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for taking the time to post a review about your recent stay, I apologize that we did not exceed your expectations during your time with us. Generally we hear the opposite of your sentiment, which is that people have seen a marked improvement in the hotel since the brand switch. If you have suggestions or feedback for us... More

Eau Claire, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Hotel was clean, we arrived early (noon) and they had a room ready for us. I'm stayed here before and will stay here again. The price is right when traveling. The fitness area and pool were clean. The location is great for the Independence area and is right off of US 20.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the generous review and great compliments about our rooms and staff! We love to go above and beyond to provide our guests with stellar customer service and clean rooms that will keep them coming back. When our guests let us know that we have accomplished that goal we are thrilled to hear about it! Please... More

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Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Address: 2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Phone Number:
Location: United States > Iowa > Independence
Price Range (Based on Average Rates): $$
Number of rooms: 62
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Also Known As:
Best Western Plus Independence Hotel Independence
Best Western Plus Independence Inn And Suites
Country Inn Independence
Independence Country Inn
BEST WESTERN PLUS Independence Inn & Suites Iowa

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