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All 2 Cole Bay hotels

Royal Palm Beach Resort

3.0 of 5 Resort   |   115 Welfare Road, Cole Bay 3035, St Maarten-St Martin
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Royal Palm Beach Resort
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82%
Ranked #1 of 2 hotels in Cole Bay
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Papillonette South Orange, New Jersey
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485 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
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  • English first
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English first
South Orange, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great, updated accommodations, friendly staff. All rooms have ocean view. Not 5 stars due to restaurant- we waited for "chef" one day for over 2 hours and no one seemed to know what happened to him. (He never did show up) We had had breakfast there on another day and must say it was good. Drinks were disappointing. Water looked... More

Was this review helpful? Yes
Waltham, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Royal palm resort is a clean and friendly resort. Close to all the restaurants and many beautiful beaches. Only thing I didn't care for was the pool. Extremely small for that size of a resort. Also beach should have been cleaned every morning. I suggest that they also have employees offer guests food/drinks on the beach. They have plenty of... More

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Saint James, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at The Royal Palm as first time owners. We bought this sight unseen, and were so thrilled with our purchase. The room was beautiful and updated. Immaculate, with a view to die for. Pretty beach and adequate pool. The best location around! We didn't even need a car, we walked everywhere, and took a cab if we wanted... More

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Diamond R, General Manager at Royal Palm Beach Resort, responded to this review

Thank you for deciding to become an owner with our resort. We are really pleased and delighted to hear that our accommodations, amenities, location, and customer service either met or exceeded your expectations here at The Royal Palm Beach Resort. Your recommendation is greatly appreciated! We look forward to seeing you again very soon. Mervin LeBlanc Interim General Manager More

Virginia
Top Contributor
59 reviews 59 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at the Royal Palm at the end of June for a week. Our stay at this resort was nothing to write home about. Our 2-bedroom unit, booked for 6 adults, came with broken pullout couch that had no mattress and a piece of plywood. The front desk offered to send up a cot, to which we explained there... More

Was this review helpful? Yes 1
Diamond R, Manager at Royal Palm Beach Resort, responded to this review

Thank you for sharing your valuable feedback. We genuinely regret that your stay with us fell short of your expectations and sincerely apologize for the service quandaries revealed throughout your visit. Please be assured that these are rare service quandaries here and they will be addressed further. The mechanism in your room’s sofa was replaced by our team prior to... More

Los Gatos, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had travel difficulties and found out I'd have to stay the night in St Maarten on our way to Dominica. We were all tired so I booked the best room Royal Palm offered on a popular travel website. When we arrived so travel weary, we asked for our room and offered the confirmation number. They said they were full!They... More

Was this review helpful? Yes 1
Diamond R, Manager at Royal Palm Beach Resort, responded to this review

We are sorry to read that you gave us such a poor rating although we truly understand why given you had to be relocated to a comparable resort. As our location is often in extremely high demand because of our fun for the whole family atmosphere, great location and unsurpassable customer service, we found ourselves at the edge of room... More

Hillsborough, NJ
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week in a 2-bedroom corner unit. The staff was very helpful and friendly in every interaction with them. We had a conrer unit so it was a little bigger than all the other 2 bedroom units as we had a "bonus sun room" which gave the unit 3rd TV and 2nd pull out sofa for... More

Was this review helpful? Yes 1
Diamond R, Manager at Royal Palm Beach Resort, responded to this review

Thank you for recommending the Royal Palm Beach Resort. We are very glad to have been able to provide you a pleasing vacation experience. Should our guests want more information about possibly receiving the type of room you did, we recommend they discuss this with the Front Desk prior to check-in. We believe our guests should be comfortable, and we... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great condo in a wonderful cove, centrally located in the heart of it all. Walk to groceries, dining and bars. Every condo has a great view , pool was nice. Staff was very friendly and helpful. Gardenia at the activities desk is very friendly and helpful . Would definitely say the condo looked just like the pictures on web.

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Tennessee
Top Contributor
68 reviews 68 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4th of July week there in a 4 bedroom, 2 bath unit on the fourth floor. Check in was quick and in no time we were sitting at the pool bar with a drink ordering food. Food choices at the restaurant were limited, but adequate. We enjoyed eating breakfast there several mornings, and found their prices to be... More

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Baltimore, Maryland
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Gorgeous and clean rooms!! Fully furnished and well stocked. WiFi in the rooms wasn't the strongest but it was nice to disconnect. Friendly staff and very accommodating. I highly recommend GRABBING A CITRONELLA CANDLE FOR THE BALCONY. The Mosquitos were crazy but we grabbed a candle at the grocery down the street. Bring bug spray. We were in the middle... More

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went to Royal Palm beach in Sept 2013 through our membership with Global Discovery Vacations. We had an absolutely wonderful time. We loved that we went during the off season- nothing was over crowded or closed, so we really got to enjoy our time there. The location is central to everything- you were within walking distance... More

Was this review helpful? Yes 1
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Additional Information about Royal Palm Beach Resort

Address: 115 Welfare Road, Cole Bay 3035, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Cole Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Palm Beach Resort 3*
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Also Known As:
Royal Palm Beach Hotel Simpson Bay
Royal Palm St Maarten
Royal Palm Beach Club St Maarten

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
140

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