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All 2 Harlan hotels

Settle Inn and Suites

5015 Ridgeway Drive, Harlan, IA 51537
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Settle Inn and Suites
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Ranked #1 of 2 Hotels in Harlan
A recent review
4 of 5 stars Reviewed August 26, 2014
Lynda G Chicago, Illinois, United States
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18 reviews from our community

Traveler rating
    4
    9
    4
    0
    1
See reviews for
3
5
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

The rooms were very clean as well as the bathroom. The staff was very nice and accomodating. The only complaint is the cereal in the morning was frosted flakes and it did not indicate that on the container which is bad for diabetics and they ate the cearal. Compared to other hotels this is a very simple buffet. We would... More

Was this review helpful? Yes 1
Leslie T, General Manager at Settle Inn and Suites, responded to this review

Lynda G, I apologize for the unmarked cereal. I will be sure to label the cereals. There are 4 types of cereal now, so I'm sure it will be helpful to the guests. Thank you for taking the time to bring that to my attention. I am pleased to know you enjoyed your stay and our clean rooms. Come see... More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 25, 2013

Very surprised with a $7.95 fee for making a reservation. This fee appeared on my credit card statement, separate from the hotel charge. I would have been nice to be told about the fee when the reservation was made. The room was nice but over priced for a small rural town.

Was this review helpful? Yes 1
Leslie T, General Manager at Settle Inn and Suites, responded to this review

Larry G, I apologize for the fee that you encountered during your stay with us. I am not sure what this could have been because our guests are not charged any additional booking fees when booked at our property. I would like everyone to know our property is under new management and we have changed the service culture here. Please... More

Milwaukee, Wisconsin
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 10, 2013

This hotel is 11 miles off I80 but it was worth finding. There is no mileage sign for Harlan but it is the same exit as Avoca. Our king suite was spacious, clean and nicely decorated. The bed was comfortable and the breakfast in the morning is adequate and there were plenty of selections. I would recommend this place to... More

Was this review helpful? Yes 2
Guangzhou, China
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 3, 2013

We were in Harlan to visit our son and his family. We stayed 5 nights. Pros: Large room, friendly staff, insert a card to access room, plenty of lighted parking. Cons: The shower curtain is opaque on the top. It the water hits that part of the curtain it will go through. Breakfast didn't have much variety. Pro/con: It is... More

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Terre Haute
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed June 27, 2013

We were in town for a wedding on June 7, 2013, I rented 3 rooms and all the rooms were exceptionally clean and well maintained, the staff went out of their way to make accommodations, breakfast was good although I would have rather had scrambled eggs vs hard boiled, just my personal preference. The rooms were very quiet and well... More

Was this review helpful? Yes 3
Longmont, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 28, 2013

We recently had a family reunion in Harlan and all decided to stay here. We pretty much took over the whole hotel and still had a great experience. There were three two year olds being crazy and we had no complaints from staff. It was very clean and beds were very comfortable. My only complaint is the boring breakfast. Nothing... More

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Harlan, Iowa
1 review
3 of 5 stars Reviewed December 26, 2012

dont get me wrong this is a very nice hotel stayed here many times, I jus recently learned its not a place where you would think its jus as easy and safe to stay in town during a snow storm ,when you have to call the police department and for them to call a tow truck which costed 120.00 to... More

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Mary M, Manager at Settle Inn and Suites, responded to this review

I am so sorry for your displeasure with your stay. I will take this into consideration when scheduling the snow plow to see if we can't keep ahead of mother nature next winter! It's tough to do but we will give it our best try! Thank you for bringing this to my attention. Have a great summer ~ More

Boise, Idaho
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 21, 2012

Harlan does not offer a lot of choice being a small town. Visited on business, found the Hotel on line, was pleasantly surprised. Nice new modern, simple Hotel, just off the interstate. Very friendly and helpful staff, clean simple comfortable rooms. Basic breakfast is served (included) Don't expect a 5 star Hotel in Harlan, IA. This place has all you... More

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Mary M, General Manager at Settle Inn and Suites, responded to this review

I am so happy you enjoyed your stay at our hotel! Settle Inn & Suites, Harlan is now an award winning hotel with the Boomerang Franchise; we are the proud recipients of the 2012 Innkeeper of the Year, First Impression and Breakfast Presentation awards! I will certainly pass along your comments, about our dining options, to Shelby County Economic Development.... More

Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2012

My only choice was to either stay here or the motel 6 down the road (never again) so I chose the Settle Inn. I was pleasantly surprised. It was just as nice as any Hampton or Fairfield Inn that I usual stay in. The breakfast could use a little more hot choices other than the usual waffle iron and boiled... More

Was this review helpful? Yes 1
Mary M, General Manager at Settle Inn and Suites, responded to this review

Thank you for the kind words! I am happy you enjoyed your stay. We do offer biscuits and gravy, now - IF - our occupancy is high enough to justify preparing six pounds of gravy! We look forward to you visiting us again! More

Midwest
Top Contributor
74 reviews 74 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 22, 2012

Our family has stayed here a number of times over the past three years for family events/business. It was certainly a welcome addition to the hotel options in Harlan. The rooms are clean and the staff is courteous. The pool is small but enjoyable and our rooms have been quiet. It is nice to have a refrigerator in the rooms.... More

Was this review helpful? Yes 3
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Additional Information about Settle Inn and Suites

Address: 5015 Ridgeway Drive, Harlan, IA 51537
Location: United States > Iowa > Harlan
Price Range (Based on Average Rates): $
Number of rooms: 45
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Also Known As:
Settle Inn And Suites Harlan, Iowa

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