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Settle Inn & Suites Harlan

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5015 Ridgeway Drive, Harlan, IA 51537
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1 room 1 adult
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Settle Inn & Suites Harlan
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35 Reviews from our TripAdvisor Community

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Wilton, Iowa
1 review
5 of 5 stars Reviewed November 24, 2015

Nice, spacious room, fast internet, easy to find, terrific rates (particularly for State employees). I made a mistake booking on the internet and my reservation was made the day I booked rather than the day I intended. I don't know how, but I own the oversight. But today I arrived, and the Manager forgave my error. I'm so thankful, and... More 

Helpful?
Thank steelerhawk
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review. We do our best here to not only provide a pleasant stay but we also understand when there are errors (we are all human) and we try to accommodate the situation. We hope to have you stay again if you're in our area again. More 

Woodland Park, Colorado
1 review
5 of 5 stars Reviewed October 13, 2015

We had an outstanding, refreshing stay at Settle Inn & Suites in Harlan as the staff was extremely welcoming and accommodating. The quiet, clean and spacious room was was really appreciated. We will be back!

Helpful?
Thank Connie P
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking time to leave feedback. We hope to have you stay with us again! More 

Oregon, Wisconsin
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 26, 2015

There's not a lot to do in Harlan, Iowa but if you need to be there and have to find a place to stay, this is a good choice. The rooms are as comfortable as other moderately priced hotels and everything was clean and in good working order. There's an indoor pool but no hot tub, and breakfast was a... More 

Helpful?
Thank PatriciaMDay
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review, we appreciate the feedback. Our breakfast starts at 6. I am sorry it was not ready that morning. We have the basic cereal, toast, bagels set out to eat earlier than 6 am. Our waffles, yogurt, biscuits and gravy, etc is out at 6-10am. I am not sure why it was not ready, I will... More 

Citrus Heights, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2015

My wife Pat and i spent 7 nights at the Settle Inn,the rooms were spotless,the manager Leslie and Wanda went out of there way to make sure we had the room we wanted and provided a place for a small family reunion with the coffee pot always on! Breakfast was excellent every day.The rates were very good and they do... More 

Helpful?
1 Thank Frank J
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank You for taking time out to review our property. We do our best everyday to make sure our guests are comfortable and enjoy their stay. We hope to have you stay with us again. More 

Shawnee, Kansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 16, 2015

The part to remember is that for the area this hotel is located I would say it's one of the best. If you want to compare it to larger cities it would not receive as high of a rating. So comparing it to other hotels within the same criteria of small town, not a lot of options, but have to... More 

Helpful?
Thank maibel08
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to point out some things that we could fix. I am so sorry about the wake up call you didn't ask for, we all like our sleep. We keep a log of wake up calls and no one complained that they didn't receive one. I can only guess it was still on the phone... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 1, 2015 via mobile

When I called for a quote i told the lady it would need one night for 2 adults and 2 dogs. She told me 85 for the night. When I got there she charged me $130. She said she did not know I had the dogs. I was very clear about it on the phone. Pool was very dirty also.

Helpful?
Thank nikster0220
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

My apologies for the mistake the clerk made when she quoted your rate. Pets have a fee, because of the clean up of the rooms. Our pool is clean and maintained everyday, and the pool vacuum "robot" is put into the pool on Mondays to clean the surface. The paint color is discolored not as bright as it use to... More 

USA
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 25, 2015

Located very conveniently on Highway 59, on the southern edge of Harlan, this is the newest hotel to be built in or near Harlan. Service was excellent, with very helpful people at the front desk. They need to hire someone to take care of their pool and maintain it though. It is a very small pool, with a maximum depths... More 

Helpful?
Thank Middle_ageds
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you, for taking the time to review our hotel. So nice to hear the staff is friendly and helpful. I wanted to take some time to explain the pool process. We do have our maintenance guy on call every day. Our pool has a vacuum "robot" that gets put into the pool on Mondays to clean the surface. The... More 

Crescent City, California
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

The desk attendant was great, very helpful giving restaurants and other locations. Hotel is pricey for the area. Room is clean, bathroom smells musty as if it needs a good cleaning. I had a bug for a room mate before he swam down the commode. Not sure what type he was!

Helpful?
Thank sameoldsparks
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review. The issue with these seasonal beetles, are very tricky to take care of. They of course are harmless but annoying to have around. We do have our regular pest control every month for any/all kinds of pests. Unfortunately there are types of insects that do not groom themselves right away, so they can travel through... More 

Calvin, Oklahoma
2 reviews
5 of 5 stars Reviewed July 18, 2015 via mobile

Very Beautiful, just off the beaten path. VERY CLEAN and reasonably priced. Beds are VERY COMFORTABLE, room gets VERY COLD! Continual Breakfast. Indoor Pool Very Pet Friendly We would have no problem staying here again. Highly recommend

Helpful?
Thank Lisa B
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking time to review our property. We strive for excellence. It's nice to hear that the staff is doing a great job! If your in the area again, we hope to have you stay with us. More 

Altoona, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

Conveniently located to restaurants, shopping, anything in the area. The room was immaculate. Everything needed when away from home was provided. Very relaxing and comfortable. Staff was extremely helpful and courteous, which is always important to me. We will be back.

Helpful?
1 Thank Gloria C
Leslie T, Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear your stay was Great! We strive to keep the hotel clean and give that GREAT EXPERIENCE that our guests deserve. It is wonderful to hear you will stay with us again when you're in town. Thanks again, Leslie More 

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