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All 5 Grinnell hotels

Comfort Inn & Suites Grinnell

2.5 of 5 Hotel   |   1630 West Street South, Grinnell, IA 50112
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77%
Ranked #2 of 5 Hotels in Grinnell
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Littleannie11 Newburyport
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77 reviews from our community

Traveler rating
    34
    26
    7
    4
    6
See reviews for
29
14
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Menomonee Falls, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel seems to have been constructed cheaply. I am a frequent traveler and I have never heard someone snoring in the next room as loud as I did here. In the middle of the night I though the ceiling was leaking because of the loud water running. Only to realize that it was someone flushing the toilet. I could hear... More

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

My staff and I would like to take the time to thank you for giving us your feedback. We are very sorry about the issue with your swimming trunks, and would like to apologize for this happening. We have looked into and fixed the issue with the pool. More

Newburyport
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel. Clean, comfortable beds, and quiet. The night desk clerk, Justin, was very helpful. It is close to the highway, and there are several decent restaurants nearby. We would definitely stop there again when we drive through Iowa.

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

My staff and I would like to take the time to thank you for giving us your feedback. We are very glad you enjoyed your stay with us and are very glad to hear that you will be coming to visit us again. If there is anything we can do to help please do not hesitate to let us know. More

Grand Ledge, Michigan
Top Contributor
61 reviews 61 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice property, nothing fancy but the room was nice and clean. A little bit off the beaten path (from the town) but that made it a quieter stay. Breakfast was good and the front desk person was extremely nice and helpful. Only negative - the towels were quite threadbare and really needed to be tossed and new... More

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

My staff and I would like to take the time to thank you for giving us your feedback. We are very sorry about the issue with our towels, and would like to apologize for this happening. We are looking into getting all the worn towels out of our inventory and replaced with new ones. We are very glad you enjoyed... More

Chicago, Illinois
Top Contributor
95 reviews 95 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 weeks ago

All things being said be assured these are NICE people. It is Iowa and the hotel business, so they should be nice people. There are hard working Midwestern folks. Poor Josh took in a family that wanted adjacent rooms just ahead of me and another fellow. The 90-day wonder Josh just was not trained enough to efficiently do this. Not... More

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to complete this survey. I have decided to do retraining with my employee's to make sure these types of situations Do not happen again as this is unacceptable. I am very sorry about the situation with your toilet and you are correct they should be flushing them. This happens in my opinion when they... More

Oconomowoc, Wisconsin
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 11, 2014

Over an hour to checking with a reservation. No room keys ! Single staff on a busy Friday night. Called manager several times no help for him . Guests we're sent to rooms that were not cleaned. This was a nightmare after a long day on the road

Was this review helpful? Yes 3
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to fill out our survey and we really appreciate that you took the time to do this as it gives us the chance to improve on our service to the guest. We are sincerely sorry for the inconveniences that we caused you during your stay. I truly hope that you give us the chance... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

We got rooms at this hotel based on the reviews we read. We took a trip to adventureland for my son's birthday and wanted a clean comfortable place to stay for the night. We reserved 2 suites. We arrived at the hotel at 11:00 pm exhausted. We could not get in to one of our suites till after 12. Our... More

Was this review helpful? Yes 1
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

I sincerely apologize for the condition of your room and stay as this is very unacceptable. We are making changes to the way this property is run do to the issues you have mentioned. We are very disappointed in how we handled the situations that you brought to our attention as you should not have had to wait or encountered... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

Spent a night here and the rooms were in wonderful condition and very clean. The staff were very nice. The price was very reasonable. The shower was great, and the bed was comfy. I would definitely stay here again. Just make sure you tell them you didn't use the safe at checkout to get your refund.

Was this review helpful? Yes 1
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

We are very pleased that you enjoyed your stay here with us and that you found everything just how you’re expected form us here at the Comfort Inn in Grinnell Ia. It is very nice to hear the nice things that you enjoyed about our establishment. More

La Junta, Colorado
Top Contributor
51 reviews 51 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 19, 2014

Nothing is worse than driving 7 hours and looking forward to a relaxing stay only to find out that your room is hot & dusty, the toilet not cleaned and previous visitors hair in the bath. The pool looked unhygenic with stuff on the water surface and the hot top had dirt at the bottom. We didn't even consider trying... More

Was this review helpful? Yes 3
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

I apologize for the presentation of the Hotel during your stay here at the Comfort Inn. I will make every effort to make sure that the problems you have mentioned are taken fixed and maintained. I hope that you give us another chance to prove our standards to you. More

Bend, Oregon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

The young man managing the hotel provided excellent service from the moment we checked in. He wasn't sure if our room was clean yet because we checked in relatively early and so he went to check it out first. The room was very comfortable and nice and easy to access, which was very helpful because I was travelling with two... More

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to respond to our survery. We will use this information to make sure we are always improving out guest stay with us. I am very glad that you enjoyed your stay here with us. More

Waterford, Wisconsin, United States
Top Contributor
88 reviews 88 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 15, 2014

It's rare in these days of penny-pinching that you have a totally positive experience with any business. I did have one of these experiences recently at this property. It served to bolster my confidence in Comfort Inns as they understood perfectly what business travelers value. quick and courteous service, clean and comfortable room, comfortable bed, a myriad of choices on... More

Was this review helpful? Yes
AnthonyGMGrinnell, Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to share your feedback with us. I will deffinatly be sharing your response with my staff and we hope that rest of your trip to the west coast was as enjoyable and satisfactory as your stay with us. More

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Additional Information about Comfort Inn & Suites Grinnell

Address: 1630 West Street South, Grinnell, IA 50112
Phone Number:
Location: United States > Iowa > Grinnell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Grinnell 2.5*
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Also Known As:
Comfort Inn Grinnell
Grinnell Comfort Inn
Comfort Inn & Suites Grinnell Iowa

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