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All 5 Grinnell hotels

Comfort Inn & Suites Grinnell

2.5 of 5 Hotel   |   1630 West Street South, Grinnell, IA 50112
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Ranked #2 of 5 Hotels in Grinnell
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Visit-upstate-NY Rochester NY
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80 reviews from our community

Traveler rating
    36
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    8
    4
    6
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32
14
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester NY
Top Contributor
127 reviews 127 reviews
56 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 1 week ago

Very nice quiet hotel room with comfortable beds and clean bathroom. The hotel offers a buffet breakfast. There was no coffee!! Apparently the coffee for the machine was frozen so had to be thawed. The food was mostly carbs - pastries made with white flour. More fruit could be offered.

Was this review helpful? Yes 1
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to fill out this survey. I apologize for the way our breakfast was as you should have been able to get coffee at any time throughout the day. I will make sure to get with the staff and make sure they understand that we need to be making sure the things we offer are... More

Ruidoso, New Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

These guys were pretty great. Stayed here twice in a week. Both times the rooms were nice and clean, Breakfast was good their pool has awesome lights Anthony and Cindy were great THANKS GUYS definitely see you all next time around.

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to complete this survey it is really appriceated. We are very pleased that you enjoyed your stay with us here and hope that we see you again the next time you are in our area. More

Lincoln, Ne
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in one of the queen 2 room suites. My girls loved that our room had a living room attached. Our room was quite, clean and comfortable. We arrived late and needed to find milk for our 1year old, the desk person heard our daughter begging for milk and let us have some from the breakfast room! What a... More

Was this review helpful? Yes 1
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to complete this survey we really appreciate your feedback. We are very glad that you enjoyed your time with us here at the Comfort Inn and hope that in the future if there is anything we can do to help that you do not hesitate to let us know. More

Menomonee Falls, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 2, 2014

Hotel seems to have been constructed cheaply. I am a frequent traveler and I have never heard someone snoring in the next room as loud as I did here. In the middle of the night I though the ceiling was leaking because of the loud water running. Only to realize that it was someone flushing the toilet. I could hear... More

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AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

My staff and I would like to take the time to thank you for giving us your feedback. We are very sorry about the issue with your swimming trunks, and would like to apologize for this happening. We have looked into and fixed the issue with the pool. More

Newburyport
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is a nice hotel. Clean, comfortable beds, and quiet. The night desk clerk, Justin, was very helpful. It is close to the highway, and there are several decent restaurants nearby. We would definitely stop there again when we drive through Iowa.

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

My staff and I would like to take the time to thank you for giving us your feedback. We are very glad you enjoyed your stay with us and are very glad to hear that you will be coming to visit us again. If there is anything we can do to help please do not hesitate to let us know. More

Grand Ledge, Michigan
Top Contributor
62 reviews 62 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 1, 2014

This is a nice property, nothing fancy but the room was nice and clean. A little bit off the beaten path (from the town) but that made it a quieter stay. Breakfast was good and the front desk person was extremely nice and helpful. Only negative - the towels were quite threadbare and really needed to be tossed and new... More

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

My staff and I would like to take the time to thank you for giving us your feedback. We are very sorry about the issue with our towels, and would like to apologize for this happening. We are looking into getting all the worn towels out of our inventory and replaced with new ones. We are very glad you enjoyed... More

Chicago, Illinois
Top Contributor
96 reviews 96 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 13, 2014

All things being said be assured these are NICE people. It is Iowa and the hotel business, so they should be nice people. There are hard working Midwestern folks. Poor Josh took in a family that wanted adjacent rooms just ahead of me and another fellow. The 90-day wonder Josh just was not trained enough to efficiently do this. Not... More

Was this review helpful? Yes
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to complete this survey. I have decided to do retraining with my employee's to make sure these types of situations Do not happen again as this is unacceptable. I am very sorry about the situation with your toilet and you are correct they should be flushing them. This happens in my opinion when they... More

Oconomowoc, Wisconsin
Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 11, 2014

Over an hour to checking with a reservation. No room keys ! Single staff on a busy Friday night. Called manager several times no help for him . Guests we're sent to rooms that were not cleaned. This was a nightmare after a long day on the road

Was this review helpful? Yes 3
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

Thank you for taking the time to fill out our survey and we really appreciate that you took the time to do this as it gives us the chance to improve on our service to the guest. We are sincerely sorry for the inconveniences that we caused you during your stay. I truly hope that you give us the chance... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

We got rooms at this hotel based on the reviews we read. We took a trip to adventureland for my son's birthday and wanted a clean comfortable place to stay for the night. We reserved 2 suites. We arrived at the hotel at 11:00 pm exhausted. We could not get in to one of our suites till after 12. Our... More

Was this review helpful? Yes 1
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

I sincerely apologize for the condition of your room and stay as this is very unacceptable. We are making changes to the way this property is run do to the issues you have mentioned. We are very disappointed in how we handled the situations that you brought to our attention as you should not have had to wait or encountered... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

Spent a night here and the rooms were in wonderful condition and very clean. The staff were very nice. The price was very reasonable. The shower was great, and the bed was comfy. I would definitely stay here again. Just make sure you tell them you didn't use the safe at checkout to get your refund.

Was this review helpful? Yes 1
AnthonyGMGrinnell, General Manager at Comfort Inn & Suites Grinnell, responded to this review

We are very pleased that you enjoyed your stay here with us and that you found everything just how you’re expected form us here at the Comfort Inn in Grinnell Ia. It is very nice to hear the nice things that you enjoyed about our establishment. More

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Additional Information about Comfort Inn & Suites Grinnell

Address: 1630 West Street South, Grinnell, IA 50112
Phone Number:
Location: United States > Iowa > Grinnell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Grinnell 2.5*
Number of rooms: 66
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Also Known As:
Comfort Inn Grinnell
Grinnell Comfort Inn
Comfort Inn & Suites Grinnell Iowa

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