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BEST WESTERN Pioneer Inn & Suites

2.5 of 5
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2210 West St South, Grinnell, IA 50112-8108
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Ranked #3 of 5 Hotels in Grinnell
A recent review
5 of 5 stars reviewed 2 weeks ago
Linda S Watertown, United States
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132 Reviews from our TripAdvisor Community

Traveler rating
    40
    49
    19
    18
    6
See reviews for
63
26
13
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (38)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (16)
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Mahwah NJ
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Poor amenities, towels were few and flimsy. Had to wait for someone to come over to use the gym and they took my license until I finished. Room was large enough to accommodate 3 adults and a caged pet. Room was quiet. Breakfast was standard. Room was clean Went to Grinnell Steakhouse for dinner close by. Service was friendly

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Watertown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was excellent. Very clean, beds and pillows were so comfortable, room was clean. Towels a little scratchy, but overall, a very nice place to stay. Breakfast area was neat, employees kept everything filled, food was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for taking the time to fill out the survey, it helps use to continually improve to make your next stay as enjoyable as ever. We will work on the towel issue and Thank you again. More 

Chicago, Illinois
Top Contributor
85 reviews 85 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel several nights while visiting family. We were not in the main building but it is just a short walk across the parking lot for check in and breakfast. Breakfast was standard fare of biscuits and gravy, pancakes, cereal and yogurt cups. nothing special but clean and comfortable.

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Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for taking the time to fill out the survey, your input helps use to continually improve. If there is anything we can do please contact use at the hotel.. 641-236-6116 More 

Green Bay
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here two years ago and weren't happy but this time things were better. For one thing, there was actually food at the free breakfast. The beds were comfortable and the room was clean but the sofa bed needed updating. If you book, make sure you get in the same building where you checked in. The other building allows... More 

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Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

We are pleased that your stay with use was better than the last, We are continually trying to improve so that your stays will always be enjoyable. Again Thank you for taking the time to fill out the survey and if we can assist you please contact use at the hotel. 641-236-6116 More 

Layton, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The weather was bad and we stopped early. There was construction was also at the exit. But I am glad we got off the Interstate. Even though it was early we were welcomed in and the room was gotten ready immediately. The lobby was a welcoming place to wait. Across the street was the original Cabela's.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for taking the time to fill out the survey.. It helps use to continually improver and make your stay better. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Enjoyed a good night's rest on comfortable beds in a clean and quiet room. Check in and check out was uncomplicated. Wifi was operational. Clean remote control. The room was very large - it was nice to be able to spread out.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank You for taking the time to fill out the survey, it helps use to continually improve and make your stay even better. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 20, 2015

Poor experience w/mold smell throughout the halls, rooms, beds, etc. I was unable to sleep because of the allergic reaction to this, including my eyes and throat. Do not recommend this hotel at this time. It needs major renovations.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If you would have call or come to the front desk... More 

Colorado Springs, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

Perfect hotel for families. Excellent service the staff were helpful and friendly. The facility is clean and well cared for. The rooms are good size and the beds very comfortable. Close to restaurants and gas stations.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for taking the time to fill out the survey. We appreciate all feed back, it helps use to continue to move forward and to make each and every stay with use the best it can be.. If there is anything we can help with in the future please feel free to contact use. We look forward to your... More 

Wellington, Colorado
Top Contributor
80 reviews 80 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 28, 2015

We have a great room next to the breakfast room and so convenient. Could stay here forever! This place is about seven years old and tastily decorated. There is a restaurant and bar but we didn't have time to check it out. We were just here for one night

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 27, 2015

Hotel was very clean, pool was fine - not too cold, but not warm, breakfast was good with plenty of options. There were not enough people working in the morning, but the staff was friendly and working hard to accommodate everyone. We would likely stay here again when traveling that way.

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

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