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BEST WESTERN Pioneer Inn & Suites

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2210 West St South, Grinnell, IA 50112-8108
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1 room 1 guest
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BEST WESTERN Pioneer Inn & Suites
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Fort Pierce, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel was a little run down for the price, so I did not feel it was a good value. Our room was small and somewhat outdated. Breakfast buffet did not offer your standard healthier options. Also, there was only one staff member who was taking care of both front desk duties and breakfast in the morning, so when I... More 

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Chicago Suburbs, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at both the Country Inn and this hotel. I found them comparable--Country Inn may offer a bit more in terms of breakfast. But Best Western is less expensive. So if you're visiting for Grinnell and want to save a little money, I'd go here. You may need to supplement breakfast--it's basically cereals and yogurt.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

From the staff we would like to thank you for taking the time to complete the survey. It will help use to make each and every stay the best it can be. We have taken in to consideration about the breakfast and will and it to the list for continues improvement meeting. Thank You Hotel Staff More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

There are two buildings. We stayed in the older and next time I would request the new building. The old building had pretty poor wifi. Okay. Really poor wifi. And the decor was more....interesting. Not bad, just not my taste. The halls more so than the rooms themselves. The new building was more subtle. Why stay again? The staff was... More 

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We read the reviews prior to booking this hotel on our cross country trip. A bit concerned with the comments regarding bugs. When we arrived, we found the staff to be friendly and efficient. There was a long line of check ins and she single handedly got us all registered quite quickly. The rooms were clean and comfortable. No bugs... More 

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Lyon, France
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our rooms were updated and modern. It seemed like a luxury hotel compared to others we stayed in on our road trip across the USA. In addition, the rates were very good. Very comfortable bed. Nice breakfast and pool.

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Las Vegas, Nevada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is between Des Moines and Iowa City on I80 in Grinnell. The rooms are comfortable and the staff are friendly and helpful. Good place to stop for the night when traveling along I80. There are several good restaurants nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel smelled like mildew and when I got to my hotel room it smelled like smoke. Then the TV connection went bad. When I called to inquire about the smoke I was told that my room was smoke free but there was smoke at the end of the hall. I told the front desk that I have a smoke... More 

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Schertz, Texas
Level Contributor
90 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is clean, rooms were nicely appointed. Staff was very friendly. Free Wi Fi which was very fast. Breakfast was just OK but came with the room. Right off the highway made it convenient and the town was within a few blocks. Gas station was next door which was nice,

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Colborne, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

The property is located close to the interstate and is well signed. As we drove up the driveway, it was clearly evident that the property was well cared for. The young lady who checked us in was very helpful . We had some issues with our wifi which she helped us resolve90''p

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Kingston, NY
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 24, 2015

Just off the highway, good location. High price if not using amenities like pool. We stopped only one night, had a good sleep. Unfortunately people smoked by the door (employees?) Even tho the place was "smoke-free" we had the stench in our clothes.

Review collected in partnership with Best Western

Was this review helpful? Yes
Laurie S, Manager at BEST WESTERN Pioneer Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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