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AmericInn Lodge & Suites Grimes

251 Gateway Circle, Grimes, IA 50111
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1 room 1 guest
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AmericInn Lodge & Suites Grimes
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60 Reviews from our TripAdvisor Community

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Traveler rating
    32
    15
    3
    9
    1
See reviews for
36
7
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (11)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (11)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel. Clean rooms. Excellent service. Will stay there again!!!! Very comfortable. Several amenities such as: microwave, refrigerator, hair dryer, iron and ironing board. Easily accessible from the main highways. I liked that it had a small bar in off the lobby.

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Grimes
1 review
5 of 5 stars Reviewed 1 week ago

Great breakfast and cute gathering area in lobby. Nice staff. Pool looked good although we didn't use. Rooms good, although we kept finding crickets in the bathroom(??). I marked "value of hotel" low because the hotel escalated their rates since it is State Fair week, and I feel rates were too high. We were in the area for a wedding,... More 

Review collected in partnership with AmericInn Hotels and Suites

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Bellevue
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We recently booked 4 rooms here for a family outing. It was a great place to stay. Rooms were updated, clean and comfortable. We made great use of the pool and the hot tub. Loved that the pool was nice and warm and a great size.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

Very kind, accommodating & helpful staff. Very clean, very quiet. Will be staying again in the future! Came in very late staff was attentive, understanding and friendly.I had no problems with anything in the room, clean and comfortable.

Was this review helpful? Yes 1
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Amanda, Thank you for taking the time to submit a review on your experience with us at the AmericInn Hotel & Suites of Grimes. Your comments on our performance were very generous and will be passed on to the staff members. It’s always gratifying to know that our efforts were effective and appreciated. We look forward to welcoming you... More 

Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 22, 2015

I recently stayed at this location while on a business trip. The check in process went fast, and April was very friendly. My room was very clean, and the bed was also very comfortable. The only negative thing on this trip, was that the card with the TV channels was incorrect, making it hard to watch TV. Once this is... More 

Was this review helpful? Yes 1
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Mogin1277, Thank you for such a kind review and your feedback. Your opinion is truly important to us and we work hard to make sure our guests can enjoy their stay with a comfortable clean room, great amenities, and 5 star service. I do know that recently we have had an issue with the television channels changing when we... More 

Johnston, Iowa, Usa
2 reviews
2 of 5 stars Reviewed July 1, 2015

Staff unwilling to replace prepaid pool access with established proof of purchase and prior use. This disregard for a customer service issue for something this trivial (no cost to the hotel) is likely a symptom of low customer satisfaction priority at this specific property

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear APT60, Thank you for reaching out to us and providing us with details on how we can improve our hotel. The feedback that you provided helps us to ensure that guests have everything they need and want to have a great experience. We always strive to provide the best customer service and I apologize that your situation was left... More 

Brighton, Colorado, United States
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 30, 2015

Based on favorable Tripadvisor reviews we spent the night at this lodge on our way to the east coast. We are from Colorado so this was our first time at an AmericInn. I was very pleased with our stay. The lodge is a couple miles north of I-80 in a very quiet business district. The facility is clean and well... More 

Was this review helpful? Yes 1
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Alfred S, Thank you for taking the time to share your comments regarding your recent stay at the AmericInn Hotel & Suites of Grimes, IA. Our top priority is creating an environment in which our guests can relax, renew and recharge. It is very easy to receive exceptional service and keep it to yourself. However, you took the time... More 

Waverly, Iowa
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 27, 2015

My second trip to Des Moines this week took me to the northwest side of the metro, out toward Grimes, Iowa off Hwy 141, a suburb, so, 'what the heck,' try AmericInn again! This property is outstanding too, newer than the one on Fleur -- and get this, they serve beer and wine evenings in a quaint little bar at... More 

Was this review helpful? Yes 1
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Bill W, Thank you for taking the time out of your busy schedule to complete a TripAdvisor review regarding your most recent stay. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We are very grateful... More 

Saint Augustine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

The staff was most helpful during the reservation process and all the changes that were made to accommodate my family. Rooms were fine, breakfast was good, but most impressive was the staff at ll levels. The inn was booked for the entire weekend with weddings and ball tournaments, but everything ran smoothly. Only negative comment would be the lighting in... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Elaine A, Thank you for taking the time to complete the TripAdvisor review on the AmericInn Hotel & Suites of Grimes, IA. We truly appreciate your kind remarks and your comments will be shared with the staff. In addition to your kind remarks, you mentioned that the lighting was not adequate in the sink area. I will be sure... More 

Polk City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

The friendliness of the staff at this hotel is literally the best I have every had. They were warm & welcoming & accommodating all of our needs. The only issue was the rooms smelled a little & there were cigarette burns in our 'non-smoking' room bed spreads! :) But other than that cosmetic issue, we had a great experience!

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear jnf2015, Thank you for your review regarding your recent stay at the AmericInn of Grimes. My top priority is creating an environment in which guests can relax and enjoy their stay. I am truly sorry that you had to experience a room that didn't smell fresh and cigarette burns on the bed scarf. Please accept my apologies for the... More 

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