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AmericInn Lodge & Suites Grimes

251 Gateway Circle, Grimes, IA 50111
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AmericInn Lodge & Suites Grimes
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Ranked #1 of 1 Hotels in Grimes
A recent review
5 of 5 stars reviewed 3 weeks ago
Elaine A Saint Augustine
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52 reviews from our community

Traveler rating
    28
    12
    3
    8
    1
See reviews for
31
7
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (11)
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Saint Augustine
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was most helpful during the reservation process and all the changes that were made to accommodate my family. Rooms were fine, breakfast was good, but most impressive was the staff at ll levels. The inn was booked for the entire weekend with weddings and ball tournaments, but everything ran smoothly. Only negative comment would be the lighting in... More 

Review collected in partnership with AmericInn Hotels and Suites

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Polk City
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

The friendliness of the staff at this hotel is literally the best I have every had. They were warm & welcoming & accommodating all of our needs. The only issue was the rooms smelled a little & there were cigarette burns in our 'non-smoking' room bed spreads! :) But other than that cosmetic issue, we had a great experience!

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
Sacramento
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

I had a lovely stay at the AmericInn. I look forward to visiting next year . Some hotel members come into your room without your okay. If you don't answer the door , then come in. At AmericInn, they respect you and don't come in unless you say it is okay. Me and my boyfriend had the most awesome time... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1
Oro Valley, Arizona
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 4, 2014

You better leave your room by 9am or your room won't get serviced. No elevator to 2nd floor, so if you have mobility issues, like my wife, tough luck. Better pray you can get a 1st floor room or you'll have to deal with the 15 steps to 2nd floor.

Review collected in partnership with AmericInn Hotels and Suites

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear AZGOLFMAN, I would like to thank you for taking the time to complete our survey on your recent stay at the Grimes AmericInn. As per our telephone conversation, I have visited with housekeeping staff to ensure they double check to see if rooms have a do not disturb sign on the door before leaving for the day. As yours... More 

Ida Grove, Iowa
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 8, 2014

Recently stayed a night at this hotel. It was a non-smoking room by signage. However, it was obviously smoked in based on the smell. The smoke detector was disconnect from the wall, which is tells me without a doubt someone had been smoking in the room. The carpet had not been vacuumed as proven by the dried out french fry... More 

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Ange J, Thank you for sharing your comments regarding your recent stay at the AmericInn Hotel & Suites of Grimes, IA. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during... More 

Senior Contributor
34 reviews 34 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2014

We are very satisfied with all Americinn's we have stayed at. We have always tried to stay with Americinn motels whenever possible. This motel in Grimes met our standards with two very minor exceptions. The toilet kept running and the turnoff valve would not work, and the bath tub stopper was broken. The desk clerk assured me that both would... More 

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Charles P, Thank you for choosing the AmericInn Lodge & Suites in Grimes, Iowa for your recent visit to the Des Moines/Grimes area. I appreciate you taking the time to write a review regarding your experience during your stay. Let me assure you that all the information we receive regarding our guests stays are important to us. I sincerely... More 

Glenpool
2 reviews
3 of 5 stars Reviewed September 24, 2014

The room and the hotel and staff was great - but the handicapped bathroom needed to much more cleaning. It was black in the grout area. The rest of the bathroom and the room was clean and nice. But it made you feel dirty to use the shower.

Review collected in partnership with AmericInn Hotels and Suites

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Brenda C, Thank you for your review. I have been working with my housekeeping staff on the grout in the handi-cap accessible rooms since I started last August! I can assure you that the bathrooms have been deep cleaned. Since your review, I have decided to hire someone to come in and replace the grout in the handi-cap accessible... More 

Kansas City, Missouri
Top Contributor
55 reviews 55 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 16, 2014

Overall a nice budget hotel. I'd place this hotel some where between a Super 8 and a Hampton Inn for quality. The room was large and very clean. The furniture was in overall good condition. The bath towels were a bit thin, not worn, just not high quality. The room was quite and you didn't hear much noise from the... More 

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear MizzouMike, Thank you for your recent review of our property. You mentioned that the room was large and very clean and I appreciate that as my staff and I take pride in the cleanliness of the property. We are currently in the process of doing some upgrades which include better quality towels. The furniture is also another item on... More 

Harlan, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

This is place I would recommend to anyone. The rooms were clean and quiet. Free WiFi & HBO were great. The free breakfast in the morning was way better than I expected. Many choices to eat. They had a lounge that stayed open til 2am and served pizza til then. The pool and spa stayed open till midnight with the... More 

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear TCP712, Thank you for your recent TripAdvisor review. It is so nice to hear that you would recommend us to anyone. There are many things do to in the Grimes/Des Moines, IA area, but we also like to offer several amenities for our guests. When booking your room in the future, please feel free to call the front desk... More 

Lakewood, California
1 review
2 of 5 stars Reviewed August 11, 2014

My wife and I stayed at this hotel for a few nights while we were in Des Moines for a wedding. We had stayed in various AmericInn hotels in the past and were looking forward to it. We arrived late on our first night to find that the room was not cleaned very well. The computer desk had not been... More 

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AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this review

Dear Matt, Thank you for taking the time to complete your review on TripAdvisor. I want to apologize for the inconveniences in which you experienced and thank you for your honesty regarding your recent stay. We take pride in our hotel cleanliness and clearly it was not up to standards during your stay. I have investigated your concerns and have... More 

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Management photos: Courtesy of the property manager

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Amenities