Overpriced and just dreadful. Walking through the gauntlet of smokers (over a dozen) should have been our first warning. They did offer one benefit: a 10% discount at the bar and grill across the parking lot. We had already eaten when we checked in, but we decided to head over for a drink. We showed the bartender our room key... More

Stayed here for a wedding recently and this was a good hotel. Check-in was nice and easy and you can tell the owners take pride in running a quality hotel. Hotel was clean overall, and rooms were clean and as advertised. Not a 4 star hotel by any means, but would definitely stop here if ever found myself nearby. Good... More

Non smoking signs on lobby doors; however, when I got off elevator on 3rd floor, it was very obvious someone was smoking! Also, drain in bathtub very slow and drippy. Inquired about smoking and bathtub--informed half of 3rd floor was smoking floor and "several" bathtubs have this problem. How can you have a smoking and nonsmoking floor mixed. It was... More

My husband and myself stayed at the Fort Madison Confort Inn,. It was ok at first but then when i got my credit card bill they had charged me an extra $250.00. When i asked why they said that there was smoking in the room.. My husband and i have stayed there be on business and had always had a... More

The first problem encountered was the lack of a roll-away bed that I had requested when I reserved a room two months prior. After I checked in, I went to the room to see if it was acceptable and found that the roll-away was not present. I went to the front desk and told them what I had requested. They... More

What a nice hotel. Unfortunately we were there when the river flies came out and swarmed around the lights to the point that the parking lot was dark. Ugggh. Try to stay there other than the last week of June/first week of July, but no guarantees. The hotel was fine and the rooms are large, clean and comforting... More

We had a Family Reunion at the Ft. Madison Comfort Inn this past summer & have absolutely no complaints. The staff bent over backwards to accomodate us. Everyone who attended loved the place & was glad for the choice for our reunion. The place is clean, the management & staff are outstanding! If and when we have another reunion, I... More

My sistet held her recption there. The staff was more than helpful. If there was a question, problem, if we forgot to get something hemmed for the wedding, the staff was there with answers, fixes, or ways of getting us through our stay. We were able to get into our rooms early and with no trouble. I found since the... More

We figured by contacting the hotel directly to make our reservation we could be very confident that our request for an adjoining room or rooms across from each other would be fulfilled. Silly us. No place is perfect but its how you recover from a situation that is the mark of good customer service and a caring establishment. The agent... More