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BEST WESTERN PLUS Dubuque Hotel & Conference Center

3.0 of 5
3100 Dodge Street, Highway 20 W, Dubuque, IA 52003-5203
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BEST WESTERN PLUS Dubuque Hotel & Conference Center
Ranked #3 of 17 hotels in Dubuque
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150 reviews from our community

    Trip type
Traveler rating
    75
    49
    16
    4
    6
Date Rating
Beattyville, Kentucky
Top Contributor
95 reviews 95 reviews
94 hotel reviews
Reviews in 62 cities Reviews in 62 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 12, 2013 NEW

I will be honest -- I don't normally stay in hotels like this voluntarily; only if I have to attend a conference or meeting would I stay in a facility such as this. But I had a free Best Western Rewards night to redeem and the Days Inn (where I had spent a night a few years ago) was booked... More

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Viroqua, Wisconsin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2013

We came to Dubuque to see Bret Michaels at the Mississippi Moon Bar and stayed here for two nights. When we checked in our room, the AC quit working after 5 minutes. We had a pool view room and it was 85 degrees in the atrium area so the AC was important. I called the front desk and the sent... More

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Waterloo, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

White Bear Lake, Minnesota, United States
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2013

Nice clean maintained hotel. Restaurant was great and in a great location. I have been traveling the last two weeks and up by 5am most of the days. I finally had a chance to sleep in, and housekeeping started knocking on the door at 8am to clean the room. Then when I told them I would be in the room... More

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Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
May 6, 2013

Thank you for your feedback regarding your stay with us. I apologize for the morning knocking that awakened you. I can understand how frustrating that is when you want to sleep in and are disturbed and cannot fall back to sleep. I would like to assure you that that is not our normal practice, and it has been discussed with... More

Chicago, Illinois, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed for the weekend for our friend's wedding. The indoor pool and hot tub facilities were kept very clean. There are plenty of chairs poolside, as well as lots of tables and chairs around the outer fencing of the pool. There were A LOT of kids and families there on Friday night but on Saturday there seemed to be... More

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Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
May 6, 2013

Thank you for your positive comments! We are so happy to hear you had an enjoyable stay. We look forward to seeing you again! More

Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 8, 2013

We went to Dubuque for Easter and stayed at the Best Western [ as we always due ] It is one of the better hotels that we have stayed at they had just finished A remodel of the pool area even putting lifts for physical changed occupants . so they can enjoy the pool and the hot tub . The... More

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Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
May 6, 2013

Thank you for the great review! We look forward to your return!! More

Des Moines, Iowa
1 review
3 of 5 stars Reviewed March 26, 2013

I had no idea that hotels in Iowa still had smoking rooms, but when we got off the elevator onto the 2nd floor, we had to walk through a cloud of smoke in the hallway to get to our room. After bringing the concern to their attention, we were promptly relocated to a 3rd floor room. The breakfast buffet was... More

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Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
March 30, 2013

We appreciate you taking the time to provide us with your feedback on TripAdvisor. I want apologize to you for the smoke smell. We do still provide 9 rooms for smokers on our 2nd floor. At times, it can get strong smelling depending on how much they smoke in their room. We do put ionizers in the hallway to help... More

Wales, Wisconsin, Usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2013

All was good, except we paid a month in advance for a King, but were given a Queen, even though the hotel was by no means full. Desk didn't even tell us before we went up to the room, and claimed afterwards that there were no Kings available. I was not happy.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
March 30, 2013

Thank you for your feedback regarding your stay with us. I apologize that you hadn’t received the type of room you had reserved, and for the front desk staff not discussing the situation with you. Our hotel may not have been completely sold out on the date of your stay; however, only 35% of our establishment has rooms with king... More

Marshalltown, IA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 14, 2013

Weekend stay with family. Very nice place, rooms are good with fridge and mircowave very good breakfast, nice pool area with large seating area for family gatherings. Location is good not far from shopping center. Champs resturaunt is connected to hotel which makes it easy. Would definitely stay again.

Was this review helpful? Yes 2
Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
March 30, 2013

Thank you for your positive review on TripAdvisor! We are very pleased to know that you and your family had an enjoyable stay. We look forward to your return! Thank you again! More

Freeport, Illinois, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

Tina G, Manager at BEST WESTERN PLUS Dubuque Hotel & Conference Center, responded to this review
March 30, 2013

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Additional Information about BEST WESTERN PLUS Dubuque Hotel & Conference Center

Also Known As:
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel
Best Western Dubuque
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Address: 3100 Dodge Street, Highway 20 W, Dubuque, IA 52003-5203
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Dubuque
#4 Family Hotels in Dubuque
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This recently remodeled hotel in Dubuque, Iowa offers stylish accommodations and a deluxe hot breakfast complimentary 7 days a week. Escape to the picturesque Best Western PLUS Dubuque Hotel and experience friendly customer service to make any stay a memorable one. Champps Americana Sports Bar and Restaurant conveniently located right on site. Centrally located in Dubuque, the hotel offers a quiet, peaceful atmosphere and beautiful manicured landscaping. Hotel guests will be a short drive from the Mississippi River and Port of Dubuque. ... more   less 
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BEST WESTERN PLUS Dubuque Hotel & Conference Center
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