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Hilton Garden Inn Dubuque Downtown

3.0 of 5 1801 Greyhound Park Drive, Dubuque, IA 52001
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Certificate of Excellence 2014
Hilton Garden Inn Dubuque Downtown
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Hilton Garden Inn Dubuque Downtown
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249 reviews from our community

Traveler rating
    125
    85
    20
    5
    14
See reviews for
46
107
16
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stoughton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This Hilton has a very good feel. The rooms are clean and the bed is one that I am able to fall fast asleep and feel rested when I wake. They welcome you at the front desk with a warm smile and get you checked in fast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for your compliments regarding my hotel! We certainly do apprieciate your kind words, I will share with my staff and look forward to seeing you soon! More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 5 days ago NEW

I normally love Hilton Garden Inns, and really any Hilton property. However, please do yourself a favor and stay away from the HGI in Dubuque. I had so many issues just checking in with multiple charges on my credit card and not being able to find my reservation. I had to fight with the housekeeping staff to get them to... More 

Was this review helpful? Yes
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

I certainly do apologise for the issues you encountered at check-in. As an E-checkin, front desk should have realized you were already checked -in, handed you your keys, and you are all set. The second charge came when we created a second reservation, authorized your card again, and checked you in the second time. That was our mistake. I did... More 

Milwaukee, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The property is a typical Hilton Garden Inn with an attached restaurant that serves lunch and dinner. The hotel offers continental and full breakfast service for fees. It's a nice property, yet nothing to go out of your way for.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks again for staying with us! I will share your compliments and comments with my staff and look forward to seeing you soon! More 

Dubuque, Iowa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the 1 bedroom suite. The king size memory foam mattress is great. Ask for more pillows. The spa tub was fantastic with a separate shower. The suite was big but sparsely furnished. In fact the entire suite was kinda of bare. A good size room for family. The restaurants are in walking distance and good. We walked... More 

Was this review helpful? Yes
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for your compliments regarding our hotel. We certainly will share with our team and look forward to seeing you soon! More 

Watertown, WI, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The host on arrival was courteous, helpful and above all smiled. So many don't. The room was everything I wanted and I was sorry I hadn't brought things for the frig or microwave. The bed was extraordinarily comfortable and gave me the best nights sleep I had in weeks. Would not hesitate to use this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments regarding your stay at my hotel and my staff! We certainly look forward to seeing you soon on your next visit to Dubuque! More 

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While visiting Galena, Illinois, for a couple days we chose this hotel by cashing in free Hilton Honors points, not knowing that the hotel was connected to a casino. It's on an island in the middle of the Mississippi River, which should have been a clue. The hotel is fine, and the gambling is fine, and there's even a greyhound... More 

Was this review helpful? Yes
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments regarding our hotel! We are located near Mystique Casino, with something for everyone, restaurants, walking trails, whatever you need! Thanks again and hope to see you soon! More 

Davenport, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Always a good experience staying here. The staff is wonderful and helpful. The rooms are impeccable and well maintained. The breakfast staff is prompt and keeps the coffee topped off. I especially like the custom breakfasts made by the chefs.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments regarding my hotel and staff! I certainly will share with my team and we look forward to seeing you soon! More 

Wisconsin
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 12, 2014

Had a nice weekend here. Got to the hotel a little early, and our room was ready and they let us check in early. The beds and pillows were super comfortable, the room was very clean and nice. Loved the pool (not huge, but adequate), and the whirlpool was wonderful. Didn't use the workout room. It's nice that the hotel... More 

Was this review helpful? Yes
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks for the compliments regarding my hotel and your last visit! We certainly look forward to seeing you soon, please reach out to me directly if I can be of personal service! Thanks again! More 

Oak Creek, United States
1 review
5 of 5 stars Reviewed November 6, 2014

This hotel has always been very accomodating to us. We have stayed here in the past and will contunue to do so when we travel to Iowa. Staff always friendly, hotel always clean. They have anything that you would need if you forgot something. Best place around.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments regarding my hotel and your visit! We certainly look forward to seeing you soon! More 

Walworth, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

We checked in on the 1st. We were allowed to check in early and were treated great by the front desk staff. Answered all of our questions and took care of some added request. One of our guest was handicapped and we found the facility to exceed his needs. The hotel was very clean and the rooms were in great... More 

Was this review helpful? Yes
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for the compliments regarding your stay with us! We do apprieciate your compliments, and look forward to seeing you soon! More 

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Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Drive, Dubuque, IA 52001
Phone Number:
Location: United States > Iowa > Dubuque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa
Hotel Style:
#3 Business Hotel in Dubuque
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque

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