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Grand Harbor Resort and Waterpark

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350 Bell Street, Dubuque, IA 52001
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Grand Harbor Resort and Waterpark
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Grand Harbor Resort and Waterpark
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534 reviews from our community

Traveler rating
    154
    165
    104
    67
    44
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291
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Muscatine
2 reviews
3 of 5 stars Reviewed yesterday NEW

The night we stayed the fire alarm went off and we were put in the middle of 140 phrat kids. But the hotel apologized and reimbursed us for our night of stay. Also a side not tony Roma's not so great. Kids loved the pool we had so much fun there.

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Elgin, Iowa
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Grand Harbor Resort has a lot to offer for young and old. Located right beside the Mississippi River we had a wonderful view from our room. Rooms were wonderful, but not over the top. The staff was very accommodating. I was so impressed, I booked a sales meeting for late July.

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Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location. We participate in a scholastic chess tournament in the Grand River Center. Hotel restaurant and bar was a nice place to relax. Didn't use the water park. Staff at the check-in were helpful.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I work across from the Grand Harbor and had been talking about staying there sometime. When we got married May 2nd, we had some time and wanted a little "staycation" and figured it'd be the perfect place to go. We were blown away. At check-in I made a comment about being only married for three days and... More 

Was this review helpful? Yes 1
Wauwatosa, Wisconsin
1 review
2 of 5 stars Reviewed 4 days ago NEW

We stayed the weekend of April 11th, 2015 for a wedding. We checked in and were not offered or given our water park passes, not the end of the world, we weren't going to have time to use them but the staff wouldn't have known that...but that was not the worst of it. We had to quick get into our... More 

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Fennimore, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was extremely impressed with the friendliness and the prompt service we received during our stay. Check in was seamless and the staff was very helpful. We did visit the restaurant and bar all 3 days and the staff there was very friendly. Our bartender Friday night was very good at her job and pleasant to visit with.

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Was this review helpful? Yes 1
Punta Gorda, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

beautiful first time stay restaurant was great and not too pricey good margaritas breakfast was great--more than I could eat beautiful view of the river from our room would recommend to all our friends

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sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear lynnr37, Thank you for the 5-star review and we surely appreciate all of the nice comments. Come back and see us soon. More 

Platteville, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel and Waterpark as part of a move. We stayed for 3 days over the weekend. For a family friendly hotel, items in the room that were NOT friendly to a family with a toddler included exposed outlets, and a loose mirror on the wall that we were afraid would fall. The hotel forces everyone to... More 

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Was this review helpful? Yes 2
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear Mary W, Thank you for your review. I do apologize that we did not meet your expectations. I would like to discuss your concerns in more detail. Please feel free to call me at 563-690-3233. We are a 100% smoke free hotel, so it does concern us that guests choose to disobey these guidelines and continue to smoke in... More 

Independence
2 reviews
4 of 5 stars Reviewed 1 week ago

Our family had an excellent time at the Grand Harbor Resort and Waterpark! Swimming was fun, the arcade had very friendly staff, and the hotel room was clean. We will stay again for sure. My only suggestion is to turn up the heat in the swimming area. My small children had blue lips and were shivering. The water temp was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear Madison435, Thank you for your recent review. We are pleased you enjoyed our property with your family. Your comments regarding our swimming pool temperature have been addressed and reviewed by our team. Thank you again for your comments and feedback. More 

Iowa City, Iowa
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable which is most important to me. The room rate is that of a 4 or 5 star hotel and this facility is a 3 star in my opinion. While I like the option to 'be green' and don't require clean sheets and towels every day then why does the room come with styrofoam coffee... More 

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sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear 516jw, Thank you for your recent review. We do apologize that you were not able to get a 1pm check on your departure day. Our efforts to become a greener and more environment friendly hotel begin with our check in option. We are looking at other ways as well to include eliminating our styrofoam cups, but only until we... More 

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