The overpriced rooms were filthy from the pubic hair in the sink, soap scum in the shower and stains in the sheets to the scraps of garbage coming out from under the furniture, sticky hand printed windows and worn out carpet... and that was before we made it to the broken down waterpark. 2 of the 3 big waterslides were... More

We decided to take our children here as a last minute decision for a fun night out of the house. Have been here several times and have loved it, however this time were very disappointed. We called on Saturday morning for a reservation, only to get there and get dressed for the waterpark to find out the two body slides... More

Should be 2 1/2. I felt the price was great. We got a great deal with the hotel stay, waterpark passes, and museum passes. We arrived around 11 a.m. and we were able to check in right away...which was a huge plus! The hotel is within walking distance to the museum, although we walked since it was kind of cold... More

I read some of the reviews about the customer service here, and I completly disagree we spent one night here with 6 kids and 2 adults (brave) and the rooms were nice we did have some gum stuck to our floor but its a hotel based off kids what can you expect? The rooms were clean and didnt smell at... More

You will be charged at minimum a $15 cancellation policy for this hotel. I booked this hotel two months ago when we received a wedding invitation for a nearby venue. With the wedding planned for December and with Iowa weathers, I wasn't sure if we would get home that evening. I knew that I had to cancel within 72 hours... More

Found hotel room to be clean and comfortable. Was pleasantly surprised that I could not hear children in the neighboring rooms. Due to our stay being during Christmas time, the staff had activities planned that were free and low-cost for kids. Also Santa was available to come to your room with cookies and milk. This is a great place to... More

We stayed here for a wedding. The reception was at the convention center next door. It's connected by an enclosed walkway. We got a package that included the water park, but didn't use it. The price without the water park was more expensive. I overhead people talking about the water park and said part of it was closed. The hotel... More

We stayed here because of the waterpark. If your family won't be visiting the waterpark, I wouldn't necessarily recommend it, but we found the rooms to be clean and large. (We had two adjoining rooms.) All the staff that we encountered were friendly. My two year old niece enjoyed the small waterpark which is well thought out with different features... More

I stayed here for a much anticipated family weekend with my parents, sister, niece, nephew, husband and daughter. When we booked we were promised adjoining rooms, when we arrived we were given rooms at least 10 rooms apart. When we asked why we didn't recieve the adjoining rooms as we were promised, the girl at the desk just said that... More