We made reservations July 1st as part of a wedding party on October 24th. First off, the person that made the reservation, made it for the wrong night. I received a call the morning of the wedding that they messed up and were working on getting us a room. Once I got there, they told me that they only had... more

I stayed at this hotel with my husband while attending a family wedding. We reserved a nonsmoking, King room. As soon as we opened the door to our room, the smell of cigarette smoke smacked us in the face. In addition, there were crushed potato chips all over the floor in the room. We called the front desk to move... more

We paid $260 for a double room with pull-out bed on a weekend. When we arrived the room was in desperate need of a vaccum, the couch was torn and stained, and the curtains had some brown smudges on them I can only hope were chocolate. We asked to change rooms and the manager had no other rooms available but... more

First of all, I got a great rate as a state employee, and was assured by the operator that my room would be away from the general family travelers who would have kids. The room was a very nice corner room with an excellent view of the river (which I had requested). The bed was comfortable and the room was... more

I would recommend this hotel and water park for anyone that has a young family. 1. The staff is beyond friendly. 2. The water park had a lot for the little ones to do and had some bigger slides for the kids that were 4 and up. What I loved about the slides is that you could ride with your... more

My family of 4 (kids are 10 and 8) traveled an hour away to come to the Grand Harbor Waterpark. We first stopped at the Mississipi River Museum which was a waste of money as well. It was almost $40 for us, and we were done looking around in about 30 minutes. I figured the waterpark would make up for... more

The hotel was okay. My 10-year-old son had about 2 1/2 hours of fun in the pool area. However, my 14-year-old son and his friend were much too old for the limited water activities (small venue with features geared toward much younger children). Even the arcade wasn't enough to interest them. It's nice for kids 10 & under but will... more

My wife, 2 year-old daughter and myself stayed at the Grand Harbor in July 2009. On our way back from southern Illinois, we booked a two room suite for $159/night. It was great. There was a large living room / kitchenette with a pull-out couch and a large bedroom with a comfortable king size bed. Both rooms had televisions. The... more

We booked a couple night for the Memorial long weekend and also for my son's birthday. I would say the overall impression was good, the hotel was clean in general (some construction outside), people are friendly, and life guard supervised well at the pool. We spent most of our daytime outside the hotel, went to galena, lock & dam 11,... more