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Grand Harbor Resort and Waterpark

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350 Bell Street, Dubuque, IA 52001
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Grand Harbor Resort and Waterpark
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Grand Harbor Resort and Waterpark
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541 reviews from our community

Traveler rating
    155
    166
    107
    69
    44
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297
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Middleton, Wisconsin
1 review
3 of 5 stars Reviewed 2 days ago NEW

We booked the King suite and there were lights that were out and other features that didn't work. Also you could only access the bathroom through the bedroom which was a bit strange. Needs renovation.

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Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had to stay in dubuque for a comedy competition and booked this hotel for it's proximity to the casino where the contest was being held. The staff were always very friendly and helpful, and the room accommodated our family very well. The room was clean and had a great view but the beds were rock hard and uncomfortable, which... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel is very family friendly. It's right across the border of IL/IA. My boyfriend and I were visiting Galena, IL and found this hotel on hotels.com for a great rate considering the holiday weekend. It touts a water park, restaurant and casino. The casino was actually across the street, not within the resort. The water park is a kid... More 

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HAZEL CREST
1 review
2 of 5 stars Reviewed 3 days ago NEW

very disappointed. For the normal price of stay there, the hotel rooms are not modern. on-line pictures look better than the actual hotel itself. the hotel is nice on the outside, however the inside was very disappointing. The food in Tony Romas restaurant was very good, however the booth we sat in, the seats were torn.

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

lee919, Thank you for your recent review of Grand Harbor Resort. We apologize your expectations of the interior of the hotel were not met. If you would like to reach out to us directly to share any or all of your concerns, please feel free to do so. We pride ourselves on keeping our rooms and public spaces up to... More 

Marion, Iowa
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I was excited to take my two sons, ages 11 and 7 to the water park over Memorial Day weekend. When I booked our room I was told that it was the last one. The cost was pretty high to me-$217 for one night! We could only check in at 4pm and then we had to check out by 11am.... More 

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

JenC792015, Thank you for sharing your experience in regards to your recent stay at Grand Harbor Resort & Waterpark. We do our best to exceed all expectations, and I apologize yours were not met. With it being a holiday weekend, we typically do see more activity in the hotel, however we do our best to keep the hotel running smoothly... More 

Cedar Rapids, Iowa
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In town for a wedding and reception and stayed at Grand Harbor Resort hotel and just wanted to say that it was a pleasant and convenient place to stay. Accommodations and hotel staff were great, and we had a most enjoyable time. Location for a wedding reception was perfect.

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

dkazimour, Thank you for your kind words regarding your stay. We truly enjoy when guests stay with us for such a joyous celebration such as a wedding. We hope you will find a reason to stop back into town and stay with us in the future! More 

Muscatine
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The night we stayed the fire alarm went off and we were put in the middle of 140 phrat kids. But the hotel apologized and reimbursed us for our night of stay. Also a side not tony Roma's not so great. Kids loved the pool we had so much fun there.

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

Jenilee L, Thank you for your review of the Grand Harbor Resort & Waterpark. We understand the inconvenience that a fire alarm may cause. We assure you the safety and security of our guests is our number one priority. We are happy to report all was safe within the building, and the alarm sounded as it should have. We are... More 

Elgin, Iowa
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Grand Harbor Resort has a lot to offer for young and old. Located right beside the Mississippi River we had a wonderful view from our room. Rooms were wonderful, but not over the top. The staff was very accommodating. I was so impressed, I booked a sales meeting for late July.

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

timbJ9986RJ, Thank you for your review of your recent visit to the Grand Harbor Resort! We appreciate your kind words in regards to our property and location. We look forward to hosting your sales meeting in July! More 

Dubuque, Iowa
1 review
3 of 5 stars Reviewed 1 week ago NEW

We had booked the Junior Double Suite for our daughter's 7th birthday. Upon entering the room we noticed one of the mattresses hanging over the bedframe and it caught my eye as soon as I walked in. The room looked as though it doesn't get rented often as the furniture was dusty and the dresser had sticky stuff on the... More 

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

45ronc, Thank you for taking the time to review our property. I apologize that we did not meet your expectations in regards to the cleanliness of the room. We have shared your review with our Executive Housekeeper and I assure you they are taking the appropriate steps to ensure each guest room is cleaned to the highest level of satisfaction.... More 

Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent location. We participate in a scholastic chess tournament in the Grand River Center. Hotel restaurant and bar was a nice place to relax. Didn't use the water park. Staff at the check-in were helpful.

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sgeisz, Manager at Grand Harbor Resort and Waterpark, responded to this review

jimhE671HH, Thank you for the review of your recent stay! The Ice Harbor Scholastic Chess Tournament is a wonderful event, and we look forward to many of the families staying with us again! We hope to see you next year, if not sooner! Thanks again! More 

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