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All 17 Dubuque hotels

MainStay Suites

2.0 of 5 Hotel   |   1275 Associates Dr., Dubuque, IA 52002
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Ranked #13 of 17 hotels in Dubuque
A recent review
5 of 5 stars Reviewed February 18, 2014
Kimberly J Iowa City, Iowa
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33 people have reviewed this hotel

Traveler rating
    12
    8
    2
    2
    9
See reviews for
7
7
4
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Iowa City, Iowa
1 review
5 of 5 stars Reviewed February 18, 2014

AMAZING hotel in a great area! I stayed here while relocating from Texas and this hotel truly felt like home. The room was very large and clean including: bedroom with large closet and plenty of drawer space, kitchen with all dishes and cooking needs, large desk/eating area, and a living room. I felt like I was in my own apartment... More

Was this review helpful? Yes
mssdbq, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time post an awesome comment!! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Waterloo, Iowa
1 review
1 of 5 stars Reviewed December 22, 2013

This was our second visit to this motel. We came back because there was no road noise, thought it was a quiet hotel. However, our subsequent stay on November 10, 2013 was not quite so quiet. Could hear the adults in the next room, carrying on a normal conversation. (and "other" activities-as if there was an open door between the... More

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mssdbq, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at MainStay Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise on your recent visit. We are sorry that you had to encounter that. Again, thank you for your time and valuable feedback. We sincerely appreciate... More

Shorewood, Illinois, Usa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed at Mainstay in Dubuque IA on Dec 12th, 2013. We were in room 123. Very large comfortable room with 1 queen bed. Oh my we slept like a log! That bed was so comfortable! The walk in shower was so convenient! Loved it! The room is actully nicer than I had expected from the pictures on the website.... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Tim and Beth, You're very welcome! Thanks so much for staying and leaving this review; we're thrilled to have made your stays so enjoyable and really appreciate your kind words. We hope you had a safe trip home and that you'll visit us again soon! Best, Sam, on behalf of MainStay Suites Dubuque More

Denver, Iowa
1 review
2 of 5 stars Reviewed October 29, 2013

Room was ready when we arrived. Host was very friendly. Room was clean just needs a little updating. Price was good. Could use a second person at the desk during breakfast hours as the person on duty sat mornin ran her tail off to keep breakfast items filled and cover the desk. Sunday morning host was not as efficient in... More

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Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi there ssbudgetbreaker, Thanks so much for bringing your group to stay with us, we truly appreciate it! Thank you for the suggestion regarding breakfast -- we are sorry for any inconvenience it caused you and will definitely look into adding another staff member to help with that busy time. We hope to see you again soon! Best, Sam, on... More

Minnesota, USA
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 18, 2013

We had not stayed at a Mainstay Suites property before, and were very pleased. Our room had a queen bed, pull out sofa, and kitchenette with full size refrigerator, microwave, dishwasher, 2 burner cooktop, dishes and cookware. There is also a long rectangular table / workstation and 2 rolling desk chairs. The hotel has a nice patio area with two... More

Was this review helpful? Yes 1
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi MNTraveler56, Thanks so much for leaving us this lovely review! We're thrilled to have provided you with an enjoyable stay and hope your trip back to Minnesota was a safe one. I'll share this review with our Facebook fans and employees -- thanks again! Best, Sam, on behalf of MainStay Suites Dubuque More

Sioux Falls, South Dakota
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 10, 2013

We recently stayed at the Mainstay Suites, Dubuque, IA for a period of 5 nights. I might add that this is my first review of this hotel, but we have stayed here many times in the past 8 or 9 years. We are repeat customers due to the service at the hotel and the friendliness and accommodation of the staff.... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi Kevin, Wow, thanks so much for this wonderful review! We're humbled by your kind words. I'll be passing this on to Lisa, the rest of our staff and on our Facebook Page. We truly appreciate your continued business and look forward to your next business, Kevin. Best, Sam, on behalf of MainStay Suites Dubuque More

Huron, Ohio
Top Contributor
91 reviews 91 reviews
60 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 24, 2013 via mobile

Nothing to write hone about, but not bad. Check in service was deplorable. She really couldn't have cared less. Room was decent but this is a white in terms of size not of luxury. The towels and such seemed exceedingly worn. Time for some new ones. All in all this suite just had a tired and worn feel about it.... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi there MessNmagic, Thanks so much for leaving us this review. We're very sorry for your experience at check-in. We are currently training some new employees and things have been a bit hectic lately, which may explain your experience. In any case, we hope you'll give us another chance, as we place a lot of value on offering excellent customer... More

Champaign, Illinois
1 review
5 of 5 stars Reviewed August 13, 2013

I actually ended up LIVING here for over a year from 2008-2009! I started out as a visitor, while looking for an apartment, and the staff, service and location were so awesome I just stayed! I couldn't find an apartment any cheaper, when you added in maid service, cable, laundry, workout room, and a staff of people who were so... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi John, It's great to see your familiar face on our TripAdvisor page! We truly valued both your extended stay and your recent visit hope we'll see you again soon ... regardless of your timeframe. :) Best, Sam, on behalf of MainStay Suites Dubuque More

Ashburton, Canterbury, New Zealand
1 review
5 of 5 stars Reviewed July 10, 2013

This is the second time I have stayed at the Mainstay in Dubuque and it was just as enjoyable and pleasurable as the first time. I was there for 3 months total and it felt like a home to me. The room was open and airy and with the kitchen providing everything you needed to be self-sufficient. The staff were... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi there Felicity, Wow, we are truly humbled by your kind words! We try to take special care of our extended stay guests, so we're very happy to learn your stay was pleasurable. We hope you had a safe trip back to NZ and that we'll see you again soon, Felicity. Best, Sam, on behalf of MainStay Suites Dubuque More

Plover, WI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2013

Over the years I’ve stayed at the Main Stay Suites in Dubuque a fair amount while traveling to that area to visit family. I’ve always had a positive experience. The desk staff is friendly and the accommodations are nice. During a few of my visits to the MainStay, the staff has even encouraged me to invite my family into the... More

Was this review helpful? Yes 1
Online_Relations12, Public Relations Manager at MainStay Suites, responded to this review

Hi ComfortInnPlover, Thanks for your continued business and kind words about our hotel. We take pride in providing the kind of service that keeps our guests coming back for return visits, so it's great to know we're succeeding. See you on your next visit to Dubuque! Best, Sam, on behalf of Mainstay Suites Dubuque More

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Additional Information about MainStay Suites

Also Known As:
Mainstay Suites Dubuque
Mainstay Dubuque
Dubuque Mainstay
MainStay Suites Dubuque, Iowa
Address: 1275 Associates Dr., Dubuque, IA 52002
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 17 hotels in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2 star — MainStay Suites 2*
Official Description (provided by the hotel):
Your home away from home. We are an all suite property. Every room has a queen size bed, sitting area with sofa sleeper and FULLY equipped kitchen with dishes. We are located on the west side of Dubuque and close to all attractions. ... more   less 
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