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MainStay Suites

2.0 of 5
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1275 Associates Dr., Dubuque, IA 52002
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1 room 1 guest
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45 Reviews from our TripAdvisor Community

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Traveler rating
    18
    10
    4
    3
    10
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13
10
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (13)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (8)
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Chicago, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 15, 2015

We stayed for the weekend and I don't think we will stay here again. There was an overwhelming odor when we entered our room; this hotel does allow pets. When I asked to switch to another room, the front desk said there were not any other rooms available as they were overbooked for the weekend. The solution was to fabreze... More 

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Reedsburg, Wisconsin
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2015

This hotel was one of the cleanest and comfiest hotels I've ever stayed in. The hotel seemed fresh with no strange smells. The beds were amazingly comfortable (and I'm pretty picky with beds). The sheets and bedspread were soft and cozy. I could easily stay there for an extended time if needed. The staff was always friendly and accommodating, always... More 

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Livingston, Texas
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 30, 2015

We booked this room about an hour before we got to Dubuque, IA, not having any idea what we were getting. Imagine to our surprise, we walk in, and there is a separate bedroom, living room with attached kitchen, with all the pots pans plates and utensils you need. Very clean, very nice. Almost made us stay a few days... More 

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Level Contributor
94 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 19, 2015

I would stay here again. The price was amazing. The rooms had a apartment type feel to them so it was nice. Had a stove and refrigerator. Had a good breakfast. Wifi was good and television channels was good.

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Dubuque, Iowa
2 reviews
5 of 5 stars Reviewed May 24, 2015

During a difficult time in the life for me and my brother and needing a place to stay so his special needs could be meet, I looked into the Mainstay, Dubuque, Iowa. I spoke with the manager Lisa and explained the situation we were in and what I was looking for and could afford. Without hesitation she made accommodations for... More 

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Pune, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 23, 2015

I had stayed for around six weeks in Dubuque starting 09 August to 18 Sep 2014. the service is average and staff provides cold response most of the staff are young students doping part time job struggling with English. I had to repeat multiple things same time to make them understand as they are effluent with Spanish. Morning Breakfast sucks.... More 

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mssdbq, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to do a review on our Dubuque property. I would like to apologize on behalf of entire team. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. Sincerely, Lisa General Manager More 

Nebraska
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 9, 2015

Very nice place to stay! Comfortable bed, nice sized suites. Breakfast is good (orange juice is exceptionally good and I'm always in need of juice first thing in the morning.) Clean. Staff is very helpful. I'll stay again next year when I'm in town.

Was this review helpful? Yes
mssdbq, General Manager at MainStay Suites, responded to this review

Thank you for your awesome review. I have shared it with my staff and they thank you. I agree with you I love our orange juice. A cup in the morning is the best thing to start my day too just like you. We look forward to seeing you next year. Sincerely, Lisa General Manager More 

Dubuque, Iowa
1 review
1 of 5 stars Reviewed October 20, 2014

I stayed for the entire summer and it was awful. I would have moved to another hotel but this was a business trip that my employer was paying for. The demeanor of the manager and some of the staff seemed to indicate that they knew I didn't have much choice about staying there. The walls are thin and I could... More 

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mssdbq, General Manager at MainStay Suites, responded to this review

I am sorry to hear about your bad experience at our hotel. That is not a typical stay at our hotel in Dubuque. I'm sorry you felt that we didn't take care of you. Usually when a guest asks to move rooms we are very accommdating if we have the availabilty to change you rooms. Our housekeepers do have a... More 

Travelers are raving about these Dubuque hotels

Omaha Area
Level Contributor
140 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 12, 2014

We were traveling and had stopped at several hotels in the area, one across the parking lot that wanted well over $120 a night, and Main Stay gave us a great rate just under $70 with taxes. The room was a small suite with a kitchen, living area and flat screen tv, plus bedroom with another flat screen. Our son... More 

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mssdbq, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. Lisa General Manager More 

Sioux Falls, South Dakota
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 13, 2014

Once again we have stayed at the Mainstay Suites Dubuque and had an overall great experience. We gathered in Dubuque for my wife's birthday and, once again, General Manager Lisa availed the use of the hotel conference room for our celebration. Thank You Lisa. The rooms were comfy, the staff helpful and friendly, and the common areas are appealing. Just... More 

Was this review helpful? Yes
mssdbq, Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete a review on our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future! Lisa More 

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