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Holiday Inn Express Hotel & Suites Dubuque-West

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2080 Holiday Drive, Dubuque, IA 52002
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Holiday Inn Express Hotel & Suites Dubuque-West
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189 Reviews from our TripAdvisor Community

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Birmingham, Alabama
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Exceeded my expectations. Still some construction work to be completed, but it is close to finished. The room was clean and quiet, the location is right downtown and the bar was fantastic--filled with craft beers from Iowa, Wisconsin and Illinois.

Helpful?
Thank Statman24
Central Ohio
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed two nights. Room was a little less than I was expecting (coffee maker sitting atop a microwave sitting on top of a free-standing dorm fridge, for example) but it was clean and warm. Staff was very pleasant and offered some dinner choices based on our desire. Best thing was their breakfast. I've seen many free breakfasts and this... More 

Helpful?
Thank Garfield1111
Harrogate, United Kingdom
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 2, 2015

Izzy and I rocked up in the dark after six on a rainy night in Iowa. We had driven down from Minneapolis and due to a wonderful discussion recounting the joy of spending time with our US family for Thanksgiving we missed our road somewhere and headed east for a while instead of south and only noticed when we hit... More 

Helpful?
Thank dik-bardon
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are delighted to have received such a pleasant review by you! It is gratifying to read your comments that our Holiday Inn Express was everything you needed! Your descriptions will be shared with the entire staff as they truly do take pride in offering the best service possible. Again, my sincerest thank you for choosing the... More 

Downers Grove, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 18, 2015

We were just passing through on our way to Decorah. Room was nice. Everything was clean. Beds were comfortable. Could hear a group of kids next door, but they did settle down by 10. Had to leave by 6:30 am the next day, so didn't get a chance to try breakfast, but it smelled good. Hotel seems to be dog... More 

Helpful?
Thank Cassandra B
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, On behalf of the entire staff, our sincerest thanks for choosing to stop at the Holiday Inn Express and Suites, Dubuque on your way through to Decorah! We are pleased to read your comments and letting us know that you would stay again! We appreciate your business and look forward to your return! Sincerely, Lynette General Manager More 

Sault Ste. Marie, Michigan
2 reviews
4 of 5 stars Reviewed November 3, 2015 via mobile

We put in a long 12 hour day of traveling from western Kansas. This hotel was clean and right off of 151. They accepted our dog for a $35 fee to were the Hotel Juliana did not take dogs. The restaurant was undergoing renovated so we walked to the Shot Tower Inn. It was very good.

Helpful?
Thank pollypocket00
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to submit an evaluation, however, we want you to be aware we do not think this review was intended for our hotel! You may want to post this information for the hotel you actually stayed at as we are the newest hotel located in Dubuque and are not currently undergoing any... More 

Minneapolis, Minnesota
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 29, 2015

I had a one-night stay for business recently. Part of the lobby area was screened off for the restaurant remodel, but everything I could see looked clean and free of construction dust. The staff was reasonably friendly during check-in. I was offered a discount at the temporary restaurant set-up for the inconvenience of the full restaurant being under construction. Nice... More 

Helpful?
Thank ZoomDoggy
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Please be aware I think this review was not intended for our hotel. Although, we thank you for taking the time to complete a review, you may want to post this information for the hotel you stayed at. We are actually the newest hotel located in Dubuque and are not currently undergoing any remodel or renovations which... More 

Pewaukee, Wisconsin
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed October 26, 2015

I don't usually choose a Holiday Inn Express when booking a room, but was looking for a pet friendly hotel and it was ideal for that purpose. They provide a convenient, well lit grassy pet area that worked out very well. The hotel seemed clean although the mattress was worn and needed replacing badly. The service was hit or miss...friendly... More 

Helpful?
Thank iwouldsay
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are happy to hear we could assist you while traveling with your pet and also appreciate you acknowledging the cleanliness of our hotel. Despite the unforeseen alarms you encountered we do hope you will consider giving us the chance to prove we can exceed your expectations in the future. Your comments indicate multiple areas of improvement... More 

Elgin, Illinois
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 26, 2015

They tried but couldn't locate a first-floor king size room for us. So we stay at 320 on the third floor. We have to walk back from swimming pool wet bare-footed, but at least it's close to elevator. The room is very typical, and it's very clean. Venting is not great so humidity stays for an hour after shower. Front... More 

Helpful?
Thank Raymond S
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review! We really appreciate you acknowledging your room was very clean but feel badly we were not able to accommodate your request for first floor! Please accept our apologies for this as well as the other issues you mention. Please know these items are being looked at and... More 

Bismarck, nd
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 14, 2015

We had stayed here in April and were very pleased so we made a return stay. They have a good breakfast with a pancake machine and warm cinnamon rolls plus all the usual. The wifi worked very good and connection was easy. The room was comfortable and clean. The checkout was very easy.

Helpful?
Thank atlee2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for contributing your opinions! We value your business and are happy you returned! Sincerely, Lynette General Manager More 

1 review
5 of 5 stars Reviewed October 8, 2015

I travel alot with my company, and occasionally have to perform webex presentations in my hotel room. I appreciate hotels that still have a hardwire LAN connection. This one does, as well as WIFI. The hardwire connection is very fast, and the WIFI connection is good as well. The staff there are fantastic, Shawn is always a friendly smiling face... More 

Helpful?
Thank Jeff C
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are so glad you enjoyed your stay! We take great pride in providing our guests with the finest amenities and hospitality and are pleased to hear you were happy with both! We, also, feel Shawn does a great job and value him as an employee! I assure you, these efforts will not go unrecognized! Again, thank... More 

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