We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Dubuque hotels

Holiday Inn Express Hotel & Suites Dubuque-West

2.5 of 5 Hotel   |   2080 Holiday Drive, Dubuque, IA 52002
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Dubuque-West to your Saves list
Holiday Inn Express Hotel & Suites Dubuque-West
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com IHG Orbitz.com
and 8 more sites!
70%
Ranked #9 of 17 hotels in Dubuque
Certificate of Excellence 2013
Write a Review

85 people have reviewed this hotel

Traveler rating
    34
    26
    12
    9
    4
See reviews for
29
20
Solo
0
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Great staff...they arevery attentive ....clean rooms..... my friend stays there for business every week..and loves it.... never stays anywhere else when in Dubuque!!!..would definately reccomend.to anyone..!!!!!!!.....

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, The loyalty is much appreciated! Thank you for your recommendations as well, both are greatly appreciated! Sincerely, Lynette General Manager More

Richfield, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What do say when staff bend over backward to ensure your stay is the best...smiling faces..my wife is pregnet anded extra pillows..the happy sought fluffy ones out..She need directions and the staff guiled her to a locaton..Wow I will stay here again .

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your confidence in our services, we look forward to your return. Sincerely, Lynette General Manager More

Parker, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm staying this week for work and the only complaint I have is that you can hear absolutely everything through the walls. My first two nights I could hear the man in the room next to me talking on the phone until midnight and then again at 6 am (I could literally hear his conversation). Tonight, I can hear someone... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your response and informing us of the noise issues you encountered. We regret that you did not receive a peaceful night at our Inn and understand your concerns regarding these disturbances. Please be assured we are trying to investigate how to minimize any similar complaints in the future. Sincerely, Lynette Montes General Manager More

Paso Robles, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My trip was three fold - Business, pleasure, and visiting friends and relatives... and this hotel scored a perfect ten with me in every way. Check in went smoothly and desk clerk Shawn was polite an efficient. The room was exceptionally clean... had that "crisp" feel as soon as I walked in. Room was nicely appointed with an HDTV, microwave... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to write! We are pleased to hear you rated us a “perfect ten” and hope to welcome you again soon at the Dubuque Holiday Inn Express & Suites. Sincerely, Lynette General Manager More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was very appreciative of Anthony I believe his name is and Jeremy at the front desk. They were more than accommodating. Every time I check in, there is never a question on my reservation, the check in is expedited, room is always clean, happy there is a fridge, were understanding on my late checkout and would answer to me... More

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your comments that Anthony and Jeremy provided you with “5 star service”. It is always nice to hear positive feedback regarding your services and know they both appreciate you sharing your impressions. Sincerely, Lynette More

Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am looking forward to an upcoming trip to Dubuque Iowa. I checked out this hotel the last time I was in town. It was clean, the staff was friendly. It is in a great westside location near shopping amenities, Sundown Ski resort and lots of good restaurants. I am looking forward to my stay at this updated clean, and... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

We look forward to your upcoming stay as well! More

Saint Paul, Minnesota
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If one must be in this area of Dubuque on business, this hotel is suited to business needs: safe, easy to access with no parking fee, clean, comfortable, priced appropriately for its value. This is a workerly property for road warriors, an affordable and satisfactory destination for families, and satisfying without being memorable. The one downside for those with mobility... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to evaluate your stay with us. We appreciate your positive comments! I would also like to address your comments regarding those with mobility issues, please be aware we do offer accessible rooms as well. I want you to know sharing your feedback is valued because it does allow us to address... More

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed March 15, 2014

I have stayed several times and learned to ask for a top floor room and away from the elevator if you want a quiet room. Each time when I have checked it with a reservation the ONE front desk individual is either busy or not even at the front desk!? During a certain time each day it might actually take... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for sharing your feedback regarding your stay! Great guest satisfaction is the purpose of our business and knowing your impression is important so we can ensure that happens. I truly apologize if our team failed to represent that and promise we will work very hard to regain your faith in these capabilities. We regret not... More

Rockford, Illinois
1 review
4 of 5 stars Reviewed March 8, 2014

Very nice hotel. Clean rooms and common areas. Bed was very comfortable. Pool and spa were nice. Staff was very friendly. Only one negative thing to say...Complimentary breakfast was, well, a little less than desirable. Half the items were empty. The other half was cold. Coffee, milk, and orange juice were good though. Overall rating, 4 stars. Would defiantly stay... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your compliments! We have also taken note on the areas of opportunity in our breakfast that you have listed and are working very hard on improving them. Thank you again for your feedback! Sincerely, Lynette More

Dubuque, Iowa
1 review
5 of 5 stars Reviewed March 3, 2014 via mobile

Overall this was a nice place to stay. I enjoyed the breakfast the most. However, this morning there was a weird guy hanging out at the breakfast. He was wearing a blue hooded sweatshirt & he kept coming over to us asking us personal questions trying to get more info. labour us which we didn't give him too much info.... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, I am glad your overall stay was nice. I apologize, however, for the encounter you experienced with one of our other guests and encourage you to report any incidents like this immediately in the future. We take our guests security very seriously and want you to know this policy is enforced. We hope this does not deter... More

Been to Holiday Inn Express Hotel & Suites Dubuque-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Holiday Inn Express Hotel & Suites Dubuque-West Iowa
Address: 2080 Holiday Drive, Dubuque, IA 52002
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dubuque-West 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Dubuque West. Dubuque s newest hotel located in the West End district. Our hotel is just minutes away from Dubuque s downtown featuring major attractions such as The National Mississippi River Museum, The Diamond Jo Casino, Grand River Center, Five Flags Civic Center, Star Brewery, and Dubuque Greyhound Park and Casino (Mystique). If you are traveling to Dubuque to enjoy one of our many fun filled events such as America s River Festival, Catfish Festival, Riverfest, Summerfest, and Dragonboat Festival, you ll find the Holiday Inn Express & Suites Dubuque West s convenient location perfect for shopping and dining. While visiting Dubuque, you may want to take a short drive to Galena IL for additional shopping and sight seeing General Grant s Home and other historical sights. The Holiday Inn Express & Suites Dubuque West is designed for business travelers featuring High Speed Internet, 24 hour business center, large work desks in every room, and meeting room for groups up to 50 people. We welcome guest visiting McKesson, A.Y. McDonald, McGraw Hill, and Quebecor, Eagle Window and Doors, and Kendall Publishing and John Deere. In addition, our proximity to Loras College, University of Dubuque, and Clark College makes us the ideal location during your campus visit.Stay Smart at the Holiday Inn Express & Suites Dubuque West! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Orbitz, Booking.com, Travelocity, Priceline, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites Dubuque-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Dubuque-West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.