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All 18 Dubuque hotels

Holiday Inn Express Hotel & Suites Dubuque-West

2.5 of 5 Hotel   |   2080 Holiday Drive, Dubuque, IA 52002
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Holiday Inn Express Hotel & Suites Dubuque-West
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75%
Ranked #5 of 18 hotels in Dubuque
A recent review
3 of 5 stars reviewed 5 days ago
Paul L Chicago, Illinois
  • Overview
  • Reviews (105)
  • Photos (29)
  • Amenities
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  • Room tips (21)
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105 people have reviewed this hotel

Traveler rating
    49
    29
    14
    9
    4
See reviews for
35
23
1
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The motel was clean and modern. The staff was outstanding. So why was it just average? Like so many "pre-fab" pop-up hotels, it was really loud. Every time the wonder twin children upstairs wanted to run around in circles, we most definitely heard every stomp of it. This is also a pet "friendly" motel, and throughout the night we enjoyed... More

Was this review helpful? Yes
Lynette M, Front Office Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel. Your candid comments are truly appreciated. I do apologize for the noise issues you experienced during your stay. We are always looking for fresh ideas to ensure quiet enjoyment for all our guests and your comments certainly will play a large role in helping us... More

Dana Point, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was amazed that a Holiday Inn Express Suite hotel would provide so much value, as much as the higher end main brand hotels provided by Sheraton, Marriott and Holiday Inn. The hotel was new, well designed, efficient, clean, offered a friendly, knowledgeable staff that provided a cold bottle water at check in or whenever you asked, the rooms were... More

Was this review helpful? Yes 1
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are so glad you enjoyed your stay here in Dubuque. We take great pride in providing our guests with the finest amenities and hospitality. We are also happy that you were able to take advantage of the ever-growing list of area restaurants who provide exclusive discounts to our guests. Your comments with be passed along to... More

Iowa City, Iowa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I come to Dubuque fairly often on business and usually stay on Dodge Street. I thought I would give this hotel and try and I am glad I did. From the moment I walked in I felt welcome. The front desk staff was friendly and funny and very helpful. On the way to my room the first thing I noticed... More

Was this review helpful? Yes 2
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for choosing us. We are so glad you decided to give us a chance. We do our best to provide all of our guests with a perfect guest experience. Our staff will appreciate your great comments and we look forward to seeing you the next time you are in the area. Thanks for the great review.... More

Shippensburg
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Wife and I were here for 1 night on stop over. We were on 3 1/2 week road trip through US. She still says this was the best night of sleep she had!! Beds were TERRIFIC. It was quiet and AC was tremendous. Best part was front desk person. She was new (forget name). Went out of her way to... More

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

We are so glad we were able to provide you with a memorable stay. Your comments are appreciated and will be shared with the staff. Thank you for kind words taking the time to share your guest experience. Sincerely, Jeremy Assistant General Manager More

pgh
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here during a recent vacation. The hotel itself is beautiful and all areas,(even the parking lot) are well maintained. My room was clean,quiet,and comfortable,and the staff,from manager to housekeepers, made me feel welcome and appreciated. Big thanks to Front Office Manager Jeremy. I used a third party site to book my stay,and they messed up my reservation and... More

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are pleased to view your comments regarding your recent stay with us. It is nice to read your favorable remarks that the hotel itself is “beautiful” and that it is “well maintained”. We accommodate many guests and our goal is to make the Holiday Inn Express and Suites, Dubuque IA the hotel of choice for our... More

Laurens, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was nice and what we have come to expect with the brand. The pool area was also nice. Several dining and shopping options nearby. We were on the Arterial side so at times it was noisy but no big deal. The only reason we aren't rating a 5 is no crib in our room despite calling a few... More

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you! Comments from our guest help us to improve our service and your observations will definitely be used in the future to help impress our guests. Your time to write is greatly appreciated and we hope to host you again the next time your travels bring you back to the Dubuque area. Sincerely, Lynette General Manager More

Mchenry
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

In Galena to visit friends. This was one of the few dog friendly hotels in area. Manager Jeremy treated us well. All other staff interactions were positive. Suite was very clean & bed comfy. Morning coffee enjoyable. Both humans and dogs enjoyed the visit and will likely be back!

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your approving review! Jeremy will be pleased to learn of your appreciation. We welcome humans and canines alike and are happy to hear you enjoyed staying at the Holiday Inn Express and suites, Dubuque! Sincerely, Lynette General Manager More

Fountain City, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2014

Hotel was very nice. We were visiting to register our son at University of Dubuque. The breakfast was unique which was great. We enjoyed the fresh cinnamon rolls and pancakes. The only issue was the TV in the breakfast room. The local channels did not work. I was told it has been broken for 3 months and still not repaired.... More

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to point out both positive and negative details from your stay. Your insight is greatly appreciated as it not only emphasized our strengths but pointed out what we can do to improve as well. I am happy to report this problem has been resolved, but only after a considerable delay. I... More

Saint Louis, Missouri
Top Contributor
99 reviews 99 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 15, 2014

Travelling for business I booked this room on Hot Wire. I thought the room rate was a little bit on the high side but there wasn't a lot of choices. This hotel is 5 years old and looks like new. Check in was quick and painless I was able to get the room location I wanted because the nice young... More

Was this review helpful? Yes 4
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, The service you receive is important to us! Getting what you want because we listened to your needs is exactly the experience we want for each and every one of our guests who stay at our hotel. We want your stay to be favorable and we want your expectations to be exceeded. Taking the time to voice... More

Madison, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2014

This hotel is very nice. It is immaculately clean - looks almost brand new. Service at the desk was fast and the gentleman answered a lot of questions we had about what to go see on our bike. He also gave a list of places that offered the guests discounts for food and drinks - which I though was a... More

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, A testimonial from the guest view stating our hotel is “immaculate” and looks “brand new” is simply amazing! Thank you for sharing these impressions as they truly do help assist other travelers when making their travel plans. Your words are greatly appreciated and we, also, hope you will be back again someday. Thank you for your business!... More

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Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Address: 2080 Holiday Drive, Dubuque, IA 52002
Phone Number:
Location: United States > Iowa > Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dubuque-West 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Holiday Inn Express Hotel & Suites Dubuque-West Iowa

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Dubuque
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Dubuque West. Dubuque s newest hotel located in the West End district. Our hotel is just minutes away from Dubuque s downtown featuring major attractions such as The National Mississippi River Museum, The Diamond Jo Casino, Grand River Center, Five Flags Civic Center, Star Brewery, and Dubuque Greyhound Park and Casino (Mystique). If you are traveling to Dubuque to enjoy one of our many fun filled events such as America s River Festival, Catfish Festival, Riverfest, Summerfest, and Dragonboat Festival, you ll find the Holiday Inn Express & Suites Dubuque West s convenient location perfect for shopping and dining. While visiting Dubuque, you may want to take a short drive to Galena IL for additional shopping and sight seeing General Grant s Home and other historical sights. The Holiday Inn Express & Suites Dubuque West is designed for business travelers featuring High Speed Internet, 24 hour business center, large work desks in every room, and meeting room for groups up to 50 people. We welcome guest visiting McKesson, A.Y. McDonald, McGraw Hill, and Quebecor, Eagle Window and Doors, and Kendall Publishing and John Deere. In addition, our proximity to Loras College, University of Dubuque, and Clark College makes us the ideal location during your campus visit.Stay Smart at the Holiday Inn Express & Suites Dubuque West! ... more   less 
Number of rooms
84

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