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Holiday Inn Express Hotel & Suites Dubuque-West

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2080 Holiday Drive, Dubuque, IA 52002
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Dubuque-West
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178 Reviews from our TripAdvisor Community

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Traveler rating
    94
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Rockford, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was our third stay at this hotel. Totally opposite experiance from our first two stays. First, I was overcharged by $60.00 and no one could tell me why. Second, we stayed in room 229. The walls are paper thin. You could hear every word the couple next to us was saying. Between his snoring, the dog barking downstairs, and... More 

Was this review helpful? Yes
Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed 1 week ago

The room is ok, the hotel is ok...but if you need the treadmill you will be disappointed. I stayed here in March, treadmills quit after a few minutes. Stayed her in May....same thing. I told management both times...nothing done. I skipped this hotel last time I was in town, wish I would have this time, but my manager is in... More 

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Norfolk, Virginia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment walked in, I felt like I was at home. The safe at the front desk was really nice and answered every questions that I had. The free pancakes from 8 pm till midnight in August was really great. It was great eating breakfast at night, granted that I checked in late and really didn't want to go... More 

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West Hartford, CT
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 2 nights and enjoyed our time. The rooms were clean, the hallways quiet, the beds comfortable, the staff friendly, and the WiFi was quick. The pool is small but the kids loved it any way. The hotel restaurant was under construction but they attempted to accommodate the inconvenience with coupons. It is close to the River Walk... More 

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review, however, you should be aware the details you provide refer to a different hotel. Although we are only 5 miles from the River Walk our hotel is not currently under any construction as we are Dubuque’s newest hotel. I would be delighted to accept your compliments but... More 

Carlisle, United Kingdom
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I very much doubt you could go wrong with the place Staff are friendly, everywhere is clean Beds are comfortable, shower is fine, Wifi is good They gave us a list of local places we could eat at a discount, and there were also free pancakes from 8pm - 12 during August Breakfast was also much better than average with... More 

Was this review helpful? Yes
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for the awesome review. We are so happy you were pleased with every aspect of your stay. We're glad you were able to enjoy the free pancakes and take advantage of the restaurant discounts. And we are proud of the fact we were the best place you stayed so far on your road... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Came to visit family in Dubuque had an awesome experience from check in to check out. Room was super clean. Love the pool being open late. Internet is super fast. Especially liked feeling welcomed when I arrived.

Was this review helpful? Yes
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience. We are delighted to know you had an awesome experience. We're glad you were able to take advantage of the pool area and guest internet while you were here. We were happy to serve you and look forward to your next visit. Thanks again!! Sincerely. Jeremy Assistant GM More 

Rock Hill, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for two nights while I did some genealogy research in Grant County, Wisconsin. The front desk staff was friendly and gave us a considerable amount of information about places to eat in the area. The room was clean and comfortable. The only complaint about the pool area was that it is extremely hot, so the back... More 

Was this review helpful? Yes
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your recent experience. We are glad to know we were able to provide you with a clean and comfortable stay and the staff was able to provide you with great customer service. I would also like to thank you for bringing to our attention the issues you experienced... More 

Chicago, Illinois
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 374 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for a quick overnight to pick up our daughter from camp early the next morning. I checked the famous Hotel Julian. It was $210++ for a Thursday night! WOW, seemed high for this town. I paid $86 here at this nice Holiday Inn. Check in was a breeze! Very nice people at the front desk, free coffee in the... More 

Was this review helpful? Yes 1
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your recent experience. We are overwhelmed by your great review. We strive to give all our guests outstanding accommodations and great customer service for a reasonable price. We are glad you chose to stay with us and we hope you visit us again for another A++++++ stay.... More 

Saint Paul, Minnesota
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What we love about HIE is that it is so predictable and the Holiday Inn Express in Dubuque is no exception. Easy & helpful check-in. Spacious rooms with mini refrigerators and microwaves. We were here to visit Galena Illinois and loved how convenient it was to US 20 - right out the door. The breakfast was also typical Holiday Inn... More 

Was this review helpful? Yes
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your recent experience. It's great to know we were able to live up to your HIE expectations. We are glad you chose us and will be sure to pass along to Terrie your kind words and praise. I would like to also thank you on her behalf.... More 

Lake Worth, Florida, United States
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very comfortable and clean hotel. Nice play to return to after sightseeing. Huge pool and Jacuzzi. Located in a nice area. Plenty of parking available. The front desk staff and housekeeping ladies took good care of us. We shall return.

Was this review helpful? Yes
Lynette M, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your recent experience. We are so happy you were able yo enjoy the pool and hot tub area. Our staff were more than happy to take care of you during your stay. They will also appreciate your kind words. We look forwarding to seeing you on your... More 

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