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All 18 Dubuque hotels

Holiday Inn Express Hotel & Suites Dubuque-West

2.5 of 5 Hotel   |   2080 Holiday Drive, Dubuque, IA 52002
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Holiday Inn Express Hotel & Suites Dubuque-West
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73%
Ranked #5 of 18 hotels in Dubuque
A recent review
4 of 5 stars reviewed 1 week ago
kat5581 Laurens, South Carolina
  • Reviews (100)
  • Photos (29)
  • Amenities
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  • Room tips (18)
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100 people have reviewed this hotel

Traveler rating
    45
    29
    13
    9
    4
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34
22
Solo
0
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Laurens, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was nice and what we have come to expect with the brand. The pool area was also nice. Several dining and shopping options nearby. We were on the Arterial side so at times it was noisy but no big deal. The only reason we aren't rating a 5 is no crib in our room despite calling a few... More

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you! Comments from our guest help us to improve our service and your observations will definitely be used in the future to help impress our guests. Your time to write is greatly appreciated and we hope to host you again the next time your travels bring you back to the Dubuque area. Sincerely, Lynette General Manager More

Mchenry
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In Galena to visit friends. This was one of the few dog friendly hotels in area. Manager Jeremy treated us well. All other staff interactions were positive. Suite was very clean & bed comfy. Morning coffee enjoyable. Both humans and dogs enjoyed the visit and will likely be back!

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your approving review! Jeremy will be pleased to learn of your appreciation. We welcome humans and canines alike and are happy to hear you enjoyed staying at the Holiday Inn Express and suites, Dubuque! Sincerely, Lynette General Manager More

Fountain City, Wisconsin
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. We were visiting to register our son at University of Dubuque. The breakfast was unique which was great. We enjoyed the fresh cinnamon rolls and pancakes. The only issue was the TV in the breakfast room. The local channels did not work. I was told it has been broken for 3 months and still not repaired.... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to point out both positive and negative details from your stay. Your insight is greatly appreciated as it not only emphasized our strengths but pointed out what we can do to improve as well. I am happy to report this problem has been resolved, but only after a considerable delay. I... More

Saint Louis, Missouri
Top Contributor
97 reviews 97 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Travelling for business I booked this room on Hot Wire. I thought the room rate was a little bit on the high side but there wasn't a lot of choices. This hotel is 5 years old and looks like new. Check in was quick and painless I was able to get the room location I wanted because the nice young... More

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, The service you receive is important to us! Getting what you want because we listened to your needs is exactly the experience we want for each and every one of our guests who stay at our hotel. We want your stay to be favorable and we want your expectations to be exceeded. Taking the time to voice... More

Madison, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very nice. It is immaculately clean - looks almost brand new. Service at the desk was fast and the gentleman answered a lot of questions we had about what to go see on our bike. He also gave a list of places that offered the guests discounts for food and drinks - which I though was a... More

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, A testimonial from the guest view stating our hotel is “immaculate” and looks “brand new” is simply amazing! Thank you for sharing these impressions as they truly do help assist other travelers when making their travel plans. Your words are greatly appreciated and we, also, hope you will be back again someday. Thank you for your business!... More

Wisconsin
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 2, 2014

Thank you so much! Our basketball team stayed at this hotel this past weekend. The hotel staff was extremely helpful - they went above and beyond for us. The rooms were nice, clean, and very comfortable. They also had a microwave and refrigerator which is important to our sports team. The breakfast was good and they made sure plenty was... More

Was this review helpful? Yes 4
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, You are so welcome! It pleases me to know the staff went above and beyond your expectations and that you enjoyed your accommodations. We look forward to providing this same service for you next year. Sincerely, Lynette General Manager More

Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 31, 2014

This is a fabulous hotel that is well-kept with friendly and courteous staff members. The room was immaculate and all the furnishings are new. The pool area was clean, the breakfast selection was far better than what other hotels offer. The bed and pillows were comfortable and the air conditioner was not loud. We've stayed in other hotels where the... More

Was this review helpful? Yes 5
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your comments that the Holiday Inn Express & Suites, Dubuque, IA is a “fabulous” hotel. We take pride in your remarks and want you to know we appreciate your choice to stay with us again. We will make sure to continue our outstanding service. Thank you for your business! Sincerely, Lynette General Manager More

Des Moines, Iowa
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2014

We were in town for my son's graduation from University of Dubuque and we couldn't have been happier. Hotel is in top shape - looks like everything is brand new. Very comfortable rooms. Staff was very friendly and considering the crowds this was no small task. They had great suggestions for local places to eat. Breakfast was very good and... More

Was this review helpful? Yes 5
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Congratulations to your son for his accomplishments of graduating from the University of Dubuque! We are pleased to hear you chose to stay with us while in town for this event and are happy you enjoyed your stay with us. Looking forward to your return. Sincerely, Lynette General Manager More

Franklin, Pennsylvania
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 11, 2014

In town for 3 nights. Rooms were nice size and kept very clean by a friendly staff. The breakfast buffett was unique in that they offered no muss, no fuss, pancakes, something I hadn't seen before. Priced right and at or near it all, a good place to stay while in town.

Was this review helpful? Yes 5
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are pleased you were impressed by our pancake machine. This is one example of how we try to set ourselves apart from the competition. It makes us happy to know our uniqueness is recognized and created a memorable experience. We hope to accommodate you again soon! Sincerely, Lynette General Manager More

Osseo, Wisconsin
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2014

Stayed here on business. Nice newer facility, clean, nice rooms, nice bfast set-up. We caught some special pricing for some reason so nice price on top of it all. Would definitely stay here again, business or family.

Was this review helpful? Yes 5
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, It is very nice to hear your wonderful compliments regarding your stay with us. We are pleased you enjoyed your stay! Sincerely, Lynette More

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Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Address: 2080 Holiday Drive, Dubuque, IA 52002
Phone Number:
Location: United States > Iowa > Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dubuque-West 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Holiday Inn Express Hotel & Suites Dubuque-West Iowa

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Dubuque
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Dubuque West. Dubuque s newest hotel located in the West End district. Our hotel is just minutes away from Dubuque s downtown featuring major attractions such as The National Mississippi River Museum, The Diamond Jo Casino, Grand River Center, Five Flags Civic Center, Star Brewery, and Dubuque Greyhound Park and Casino (Mystique). If you are traveling to Dubuque to enjoy one of our many fun filled events such as America s River Festival, Catfish Festival, Riverfest, Summerfest, and Dragonboat Festival, you ll find the Holiday Inn Express & Suites Dubuque West s convenient location perfect for shopping and dining. While visiting Dubuque, you may want to take a short drive to Galena IL for additional shopping and sight seeing General Grant s Home and other historical sights. The Holiday Inn Express & Suites Dubuque West is designed for business travelers featuring High Speed Internet, 24 hour business center, large work desks in every room, and meeting room for groups up to 50 people. We welcome guest visiting McKesson, A.Y. McDonald, McGraw Hill, and Quebecor, Eagle Window and Doors, and Kendall Publishing and John Deere. In addition, our proximity to Loras College, University of Dubuque, and Clark College makes us the ideal location during your campus visit.Stay Smart at the Holiday Inn Express & Suites Dubuque West! ... more   less 
Number of rooms
84

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