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All 18 Dubuque hotels

Holiday Inn Express Hotel & Suites Dubuque-West

2.5 of 5 Hotel   |   2080 Holiday Drive, Dubuque, IA 52002
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Ranked #5 of 18 Hotels in Dubuque
A recent review
5 of 5 stars reviewed 6 days ago
Bree B
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126 reviews from our community

Traveler rating
    62
    33
    17
    10
    4
See reviews for
39
32
2
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great staff, clean rooms, awesome area and has all the amenities needed for an extended stay. Free breakfast in the mornings (depending on the time) it's horrid to grab something and sit.... Very limited seating. Honestly that's the only bad thing. Would definitely come back!

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are pleased to serve as your home away from home during this extended time. Your positive comments are greatly appreciated and we want you to know we value your feedback and hope we can improve the areas you have addressed. We will do our best to modify our operations to provide the service expected throughout your... More

Oshkosh, Wisconsin, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had an awesome time at this hotel. From the moment we walked in the door until we left the staff was very accommodating. They went out of their way every day to see if there was ANYTHING we needed and were very sincere about it. We travel quite a bit to Dubuque and have stayed at several hotels and this... More

Was this review helpful? Yes
Chicago, Illinois, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

When we found out Homecoming for our college was shared with two other colleges in the area, we had a really hard time finding a room at our usual hotels. I found Holiday Inn Express Dubuque West by searching around Trip Advisor and thankfully they had a room available. We were SO pleasantly surprised by our stay! Every employee we... More

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, I want to express our sincere thanks for your outstanding review! Taking the time to list all your favorable details from your stay is highly appreciated and we are honored you selected our hotel. Please come back and stay with us soon. Sincerely, Lynette General Manager More

Claremont, California
Top Contributor
73 reviews 73 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The breakfast room was clean and the food variety and quality were adequate. The staff was friendly. The guest room had plenty of room. The bathroom supplies and amenities were excellent. TV reception and channel selection were excellent. This hotel is close to many good restaurants and is located near Highway 20.

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, On behalf of the entire staff, our sincerest thanks for choosing the Holiday Inn Express and Suites, Dubuque IA! We are pleased you enjoyed your stay at our hotel and appreciate the items you mention as being excellent. Sincerely, Lynette General Manager More

Oak Lawn
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband, puppy and I were traveling through Dubuque this past weekend. As many dog owners know it is difficult to find a pet friendly hotel, let alone one that is fresh and clean. This hotel was exceptional in the ambiance of the hotel, its cleanliness, service and friendly staff. Everything was perfect from check in to check out. The... More

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We are delighted to be given such a pleasant review by you! It is gratifying to know you feel your experience was “perfect from check in to check out”. Your kind words will be shared with Eden and the other members of our staff as they truly do take pride in offering the best service possible. Again,... More

Rockford, Illinois
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Second time visiting this hotel. Very happy with everything. Extremely clean and comfortable room as well as the bed. Very friendly staff. Clean, beautiful pool and hot tub. Delicious complimentary breakfast. Absolutely NO complaints. I recommend this hotel to anyone, that likes to feel at home.

Was this review helpful? Yes 4
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your loyalty! It is our goal to make the Holiday Inn Express & Suites, Dubuque IA the hotel of choice for our guests while away from home and appreciate your recommendation! We value your business and thank you for taking the time to share your impressions. Sincerely, Lynette General Manager More

Brandon, WI
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 15, 2014

We are staying at this hotel and I am impressed with how nice it is! The staff is friendly and helpful, the place is very clean, has free WiFi, and free breakfast. The only improvement I can think of is that they could turn up the temperature on the heater for the pool. It was rather chilly in the pool.

Was this review helpful? Yes 5
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for taking the time to write a review about your recent stay. We are extremely happy you enjoyed your visit. We are sorry to hear to hear that the pool was a bit cool for your liking. We do set the pool temperature at 83 degrees. We find that 83 degrees is a happy medium for... More

Green Bay, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2014

Everything was very clean, the staff very friendly and professional,and breakfast was good, hot and fresh. No complaints and after reading the negative remarks some guy a couple weeks ago we think sometimes the guest may be the one with a poor attitude- what goes around comes around. We had nothing but good experiences here.

Was this review helpful? Yes 5
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for the terrific response. We are so glad you enjoyed yourself. We appreciate the positive and negative reviews equally. We use everyone's feedback in our continuing effort to improve every aspect of our guests' experience. We will be sure to pass your great comments along to the staff. Thanks again! More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 14, 2014

Friendly staff, clean rooms, overall a great experience! Eden at front desk was very helpful. Also enjoyed the restaurant discounts that were offered. Close to a nice bike trail. There is a local ski area near as we'll, look forward to staying during ski season.

Was this review helpful? Yes 4
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

We greatly appreciate the tremendous review and so happy you had a great stay. Eden is a wonderful member of the team and we will be sure to pass along your comments. We look forward to seeing you during ski season. More

Minnesota
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2014

The hotel was very clean!! Granite bathrooms. The beds were very comfortable. The breakfast was very nice and the lady running was very friendly. In fact everyone there was friendly. We would stay there again.

Was this review helpful? Yes 4
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for the great review. We are so happy you enjoyed your stay and look forward to serving you on your next trip to Dubuque. We will be sure to pass along your kind words to the breakfast attendant. More

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Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Address: 2080 Holiday Drive, Dubuque, IA 52002
Phone Number:
Location: United States > Iowa > Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dubuque-West 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Holiday Inn Express Hotel & Suites Dubuque-West Iowa

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