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Holiday Inn Express Hotel & Suites Dubuque-West

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2080 Holiday Drive, Dubuque, IA 52002
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Holiday Inn Express Hotel & Suites Dubuque-West
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Holiday Inn Express Hotel & Suites Dubuque-West
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170 Reviews from our TripAdvisor Community

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Traveler rating
    89
    44
    23
    10
    4
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52
43
6
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Saint Paul, Minnesota
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed yesterday NEW

What we love about HIE is that it is so predictable and the Holiday Inn Express in Dubuque is no exception. Easy & helpful check-in. Spacious rooms with mini refrigerators and microwaves. We were here to visit Galena Illinois and loved how convenient it was to US 20 - right out the door. The breakfast was also typical Holiday Inn... More 

Was this review helpful? Yes
Lake Worth, Florida, United States
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very comfortable and clean hotel. Nice play to return to after sightseeing. Huge pool and Jacuzzi. Located in a nice area. Plenty of parking available. The front desk staff and housekeeping ladies took good care of us. We shall return.

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Davenport, Iowa
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My two sisters and I stayed in this hotel on the second floor the third week in July. The place was busy. First of all, the beds were very comfortable and the room was clean. The mattress was firm but not too firm, and they gave us four pillows for each bed. That was nice. The shower worked well and... More 

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Waverly, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We have been coming to Dubuque at least once a summer for years and have always stayed downtown. This time we were here for a funeral and most of the people attending all stayed at this hotel. From the moment we arrived we experienced a very friendly staff, super clean and comfortable room, and a great breakfast each day. We... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The room was nice and clean but the walls were kind of thin. We could hear the man coughing in the other room and it felt like he was in our room with us. The bathroom also smelt like sewage which was bizzare. It wasn't so bad that we had to change rooms or anything. Front desk very friendly. We... More 

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Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

When I arrived the front desk was warm and welcoming. Shared information about restaurants, hotel amenities and other points of interest. Room was comfortable with space to work and separate seating. The bed worked perfectly, I slept great :) I would definitely stay here again.

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Springfield, Illinois
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stopped here about 11 PM hoping they had rooms available. The girl at the front desk was so nice & found a room with the bed we were looking for! She was very helpful telling us about local attractions, restaurants, etc. the room was adequate, clean, but small. We've stayed in nicer Holiday Inn Expresses, but for a late... More 

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Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your pleasant response! We appreciate you sharing your experience at our hotel! Thank you for acknowledging the service of the staff as well as the cleanliness of the room! We hope to continue to do business with you and gladly welcome you back the next time you are in town. Sincerely, Lynette General Manager More 

Green Bay, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Holiday Inn Express for a soccer tournament. Was initially wary of the price but it was so worth it to wake up refreshed and not have a sore back - or a sore everything - that commonly is associated with hotel stays. Great location to soccer complex, church, groceries, gas, and restaurants, many of which gave discounts... More 

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, I want to express our sincerest thanks for taking the time to write your wonderful review and mentioning all the details of what you enjoyed about your stay! We are honored you will continue to select our hotel for future visits! Thanks again and we look forward to seeing you soon! Sincerely, Lynette General Manager More 

Iowa
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you walk in, they have signs telling you that if they are any less than a 10, they want to know. It was very obvious that they were serious about it. I had to ask the front desk for a favor copying papers for me and printing an email I sent to them. Not only did they do it,... More 

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review! We really appreciate you acknowledging the great service you received from our staff! I do, however, apologize for the problems you experienced with the pull out sofa but am happy to hear how the staff rectified the problem immediately! We will consider replacing these in the near... More 

Sandwich, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our room was new, clean, comfortable, and quiet. The free breakfast was good. Staff was pleasant. All in all a very nice place to stay. We did not use the pool or other amenities. This hotel is located on the far west side of Dubuque, but the drive to downtown is only about 15 minutes.

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for posting your comments! We value your business and hope to accommodate you again if your travels should ever bring you back to this area! Sincerely, Lynette General Manager More 

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