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All 18 Dubuque hotels

Holiday Inn Express Hotel & Suites Dubuque-West

2.5 of 5 Hotel   |   2080 Holiday Drive, Dubuque, IA 52002
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Ranked #5 of 18 Hotels in Dubuque
A recent review
5 of 5 stars reviewed 5 days ago
Mark T Rockford, Illinois
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121 reviews from our community

Traveler rating
    57
    33
    17
    10
    4
See reviews for
39
28
2
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockford, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Second time visiting this hotel. Very happy with everything. Extremely clean and comfortable room as well as the bed. Very friendly staff. Clean, beautiful pool and hot tub. Delicious complimentary breakfast. Absolutely NO complaints. I recommend this hotel to anyone, that likes to feel at home.

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your loyalty! It is our goal to make the Holiday Inn Express & Suites, Dubuque IA the hotel of choice for our guests while away from home and appreciate your recommendation! We value your business and thank you for taking the time to share your impressions. Sincerely, Lynette General Manager More

Brandon, WI
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are staying at this hotel and I am impressed with how nice it is! The staff is friendly and helpful, the place is very clean, has free WiFi, and free breakfast. The only improvement I can think of is that they could turn up the temperature on the heater for the pool. It was rather chilly in the pool.

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for taking the time to write a review about your recent stay. We are extremely happy you enjoyed your visit. We are sorry to hear to hear that the pool was a bit cool for your liking. We do set the pool temperature at 83 degrees. We find that 83 degrees is a happy medium for... More

Green Bay, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was very clean, the staff very friendly and professional,and breakfast was good, hot and fresh. No complaints and after reading the negative remarks some guy a couple weeks ago we think sometimes the guest may be the one with a poor attitude- what goes around comes around. We had nothing but good experiences here.

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for the terrific response. We are so glad you enjoyed yourself. We appreciate the positive and negative reviews equally. We use everyone's feedback in our continuing effort to improve every aspect of our guests' experience. We will be sure to pass your great comments along to the staff. Thanks again! More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, clean rooms, overall a great experience! Eden at front desk was very helpful. Also enjoyed the restaurant discounts that were offered. Close to a nice bike trail. There is a local ski area near as we'll, look forward to staying during ski season.

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

We greatly appreciate the tremendous review and so happy you had a great stay. Eden is a wonderful member of the team and we will be sure to pass along your comments. We look forward to seeing you during ski season. More

Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean!! Granite bathrooms. The beds were very comfortable. The breakfast was very nice and the lady running was very friendly. In fact everyone there was friendly. We would stay there again.

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for the great review. We are so happy you enjoyed your stay and look forward to serving you on your next trip to Dubuque. We will be sure to pass along your kind words to the breakfast attendant. More

Madison, Wisconsin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I made the reservation via phone, I spoke with Anthony. He was very accommodating and gave us a room on top floor to avoid noise. Had a dbl queen suite. Comfy beds, plenty of pillows and fridge and coffee maker. Bathroom was good size. Anthony also greeted us at check in and gave us heads up about large bus... More

Was this review helpful? Yes 1
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We appreciate the personal recognition of our staff member Anthony. He does a great job and we value him as an employee. It is always nice to share compliments with our staff when they have impressed our guests and want you to know we will be recognizing him for his efforts he showed to you. Thank you... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I checked in to meet the desk cleck who had an attitude. He was not friendly and seemed rude. I was given a paper that I would love to share with all readers. It said that they will be enforcing quiet hours and guests who do not observe this policy may be asked to leave or be denied accommodations. There... More

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for providing us with feedback from your stay. I appreciate you sharing your impressions as our intensions are to prevent problems from occurring which is why we provide each guest with our quite hours upon check in. My apologies if you felt our informing you of our policy was impolite. I also apologize for your... More

Lincoln, Nebraska
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel and room clean. Had a friendly front desk. Our room wasn't ready, but she made sure there was another room done and moved us to there. Very good breakfast. Like the pancake maker! Was given discounts to local restaurants.

Was this review helpful? Yes
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for mentioning what you liked about your stay! We appreciate you pointing out the challenges you faced at check-in were resolved right away. Thank you for your business and hope you choose to visit us many more times. Sincerely, Lynette General Manager More

Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room, Staff, Breakfast, pool area, location, all were fantastic!! The breakfast area was especially nice. It had an attendant constantly checking and cleaning, with warm and cold selections. The staff was very helpful in where to go for dinner and had coupons for us.

Was this review helpful? Yes 3
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, We appreciate you sharing such favorable remarks about your time while you were here! Look forward to accommodating you again when you return. Sincerely, Lynette General Manager More

Dubuque, IA
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The room was very clean and easily to find. The Breakfast buffet was very appetizing and the hotel was easy to locate. Very nice and helpful staff. Plenty of parking and the pool and excercise room were great ways to unwind.

Was this review helpful? Yes 2
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Glad you had a chance to relax and enjoy yourself during your stay! Thank you for choosing to stay with us while you were away. Sincerely, Lynette General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Address: 2080 Holiday Drive, Dubuque, IA 52002
Phone Number:
Location: United States > Iowa > Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dubuque-West 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Holiday Inn Express Hotel & Suites Dubuque-West Iowa

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