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Country Inn & Suites By Carlson, Dubuque, IA

Certificate of Excellence
2.5 of 5
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1315 Associates Drive, Dubuque, IA 52003
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Country Inn & Suites By Carlson, Dubuque, IA
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Ranked #6 of 17 Hotels in Dubuque
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
AdMackoske Minneapolis, Minnesota
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133 reviews from our community

Traveler rating
    54
    56
    16
    6
    1
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49
39
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything was proper from the greeting to the clean, comfortable room to the nice complimentary breakfast. The bed was comfy, the breakfast lady was extra nice. A five-star stay! We will stay here again if we end up in Dubuque.

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Merrimac, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Grandpa and Grandma joined the grandkids and parents for a weekend in Dubuque. We stayed two nights at the Country Inn & Suites and were very happy with the service, rooms and area. It was only a short distance from a few of the attractions we visited. The hotel was clean and quiet, the staff was very helpful.

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Scott L, General Manager at Country Inn & Suites By Carlson, Dubuque, IA, responded to this review

Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed your stay. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

very clean and well attended. Easy access to the pool and fitness area, breakfast was fulfilling. Hotel location very convenient to shopping centers and local stores. The employees were helpful and checkout/check in was no problem!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, IA, responded to this review

Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed our clean comfortable rooms and friendly staff. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Elgin, Illinois
1 review
2 of 5 stars Reviewed 1 week ago NEW

this hotel appears not to have been updated since it was built. The bathroom needs major updating. The rug in the room was acceptable and furniture was OK. I would not stay again until improvements are made.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, IA, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with my management company, I assure you they are in the process of planning a 1.1 million dollar renovation that will start early winter of 2016. We appreciate the feedback and... More 

Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 4 weeks ago

I've stayed here about six times in the past year and a half, and I will definitely stay again. The rooms and public areas are always very clean. Beds are extremely comfortable. Fairly large, flat screen TV's with a good cable package. Very good breakfast that always includes waffles and another hot entree. Outstanding staff who are very friendly and... More 

Was this review helpful? Yes
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, IA, responded to this review

Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed our clean comfortable rooms and friendly staff. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

1 review
3 of 5 stars Reviewed 4 weeks ago

My wife and I booked the King Suite equipped with a Whirlpool bath tub for a weekend getaway. To start off, the location is great, restaraunts and shopping within minutes of the hotel. The room itself was oversized, which is not a bad thing, but there was a lot of unused space, almost made the room seem awkward. The Whirlpool... More 

Was this review helpful? Yes
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, IA, responded to this review

Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed our whirlpool suite. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Contributor
19 reviews 19 reviews
6 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room and facilities were what we'd expected and were nicely kept. The breakfast was reasonable and the woman working the breakfast area was great. The counter staff and a number of the employees cleaning rooms were talking on their phones anytime we crossed paths in the hallways. They didn't even make eye contact with us. One employee almost ran... More 

Was this review helpful? Yes 1
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, IA, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with my front desk and housekeeping staff, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback... More 

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