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Country Inn & Suites By Carlson, Dubuque

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1315 Associates Drive, Dubuque, IA 52003
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1 room 1 adult
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Country Inn & Suites By Carlson, Dubuque
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200 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed her twice this past year as we picked up or visited our daughter at Loras. It was clean but not updated. We sat in the bar and despite the front desk attendant taking care of the front desk and the bar, it was nice. We used the hot tub and pool. We enjoyed this simple place to stay.

Helpful?
Thank CMilazzo
Madison, Wisconsin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 1/16-1/17 for a girls weekend. We checked in and one of our two rooms smelt like smoke really bad. We went to the front desk and they did whatever possible to try to make the smell get out. They used an air purifier and sprayed carpet refreshener and it just wouldn't go away. They went above and... More 

Helpful?
Thank Nikki L
Madison, Wisconsin
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

There has GOT to be a standard with all levels of hotel class. I should be able to stay at any Country Inn & Suites and expect a clean, well-kept room. Unfortunately, it is hit or miss and every location is like Christmas morning... you don't know until you open to see if you have a nice gift or coal.... More 

Helpful?
1 Thank cgiessler
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with my housekeeping and maintenance engineer, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and... More 

Wisconsin
Level Contributor
129 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not a beautiful, brand new property, but the rooms were reasonably clean and the staff was friendly. There were a lot of creepy water bugs in the pool area and sticking on the walls and near the baseboards. Hot tub had almost no pressure in the Jets. It's nice they have a noon check out. Did not get up in... More 

Helpful?
Thank thebirdguy123
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean rooms and friendly staff members. However, I have shared your comments with my Maintenance Engineer to ensure we are keeping up with the maintenance in the pool area. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Our favorite place to stay in Dubuque. Two restaurants close by. One within walking distance. Easy access to the main highway. We had a suite which was great. Staff was very good and helpful. Kennedy mall close by for shopping. Casino and Mississippi waterfront of a short distance from the hotel. .

Helpful?
Thank Bruce W
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed our clean comfortable rooms and friendly staff. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

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