This facility never lets us down - it is always the same: clean, beautiful and very helpful and cheerful employees. The breakfast area is immaculate and the lady that manages it does a super job. You would think it is her own kitchen the way she keeps it well stock, clean and very presentable. I would highly recommend this hotel... More

We'd been here before and were wowed..this visit was more disappointing. Went down for breakfast an hour after they started serving and all the hot foods were depleted. Waited about 10 minutes..nothing was put out, so I made a waffle, bot..no syrup. The woman working was grumpy and really seemed to ahte her job. We asked her if there was... More

A typical Country Inns & Suites property. Room was clean and comfortable. Breakfast room is bigger than usual, and the breakfast was a bit above average...fruit...yogurt...juice...toast/bagels...waffles...ready-made oatmeal (although it was out when we were there)...scrambled eggs and ham. We had requested that they refrain from using deoderizing spray in the room, and they honored that request. Refrigerator didn't have a... More

We just returned from a two night stay at this hotel. We were in the Dubuque area with a soccer team for a tournament. This was a perfect place for our group. There was a meeting room we were able to reserve for a team dinner. The staff was very accomodating - the front desk staff as well as the... More

My problem with this hotel was the post-trip nightmare i had to deal with. I accidentally left my white apple charger for a brand new apple product in the room. When I called I was told that it wasn't in their lost and found. I called again to see if anything had shown up. They hadn't even checked the right... More

We stayed here one night in March. The hotel is just what you would expect from a Country Inn. I say that in a good way because we have always had excellent luck with them. The pool and spa are very nice. Our kids had the pool all to themselves. The room was clean and the beds were very nice.... More

We've stayed at this hotel multiple times over the years. It's always clean and the staff are always great. Breakfast is very good- especially since it's complimentary! The decor is your typical CI&S decor- dated, but clean. More

This is a nice clean hotel. It is pretty much what you would expect in this price range. The room was clean and well kept up. The lady at the front desk was nice. I would say all in all in was a pleasant experience. More

My daughter and I stayed here 3 days while visiting Dubuque. All staff was pleasant and helpful. One bed, upon check-in, was not to our satisfaction, but was quickly changed without hesitation. No one bothered us by calls or knocking so we could rest as much as we wanted. The indoor pool was lovely. When we checked out, I complimented... More