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All 46 Des Moines hotels

Hampton Inn Des Moines-Airport

2.5 of 5 Hotel   |   5001 Fleur Drive, Des Moines, IA 50321
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Ranked #9 of 46 Hotels in Des Moines
A recent review
5 of 5 stars reviewed 1 week ago
Connie M Eldora, United States
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190 reviews from our community

Traveler rating
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    36
    13
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eldora, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was friendly and explained everything to us, told us about the complimentary breakfast and the airport shuttle. Our rooms were very nice and clean, the bathrooms was clean and had plenty of linens. The beds were great and had plenty of pillows to choose from. The shuttle took us over to the airport and the driver loaded and unloaded... More 

Review collected in partnership with Hampton

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DesMoines, United States
1 review
3 of 5 stars Reviewed 1 week ago

The AC made noise all night long.. Didn't get any sleep all night. I even turned the unit off and an hour later it would kick on again and squeak.. very frustrating. room smelled musty. good location to my meeting but might check other hotels next visit.

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East Moline, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean room, although the room temperature was very warm and took some time to get comfortable. right light from parking lot, didn't see a room darkening curtain. Close to airport and nice entry and breakfast room.

Review collected in partnership with Hampton

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Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thank you for your input! Our goal is to provide a clean, comfortable room to all of our guests! I feel we have one of the best hotel breakfasts out there! There are many hot items to choose from, as well as baked goods and light options! Our proximity to the airport is also a nice feature, where air traffic... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This is by far the worst Hampton I've stayed in. The cigarette smell in my room, that is a non smoking room, is so strong that I had to buy spray and a candle, which didn't help. I'm on the top floor and something above me is so creaky and loud it's keeping me awake. I have no idea what... More 

Was this review helpful? Yes 1
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

I would like to apologize extensively for the experience that you encountered with our property. Our fourth floor currently has smoking rooms, and with our renovation later this year, they will be removed, and our property will become 100% smoke free. It is our number one objective to ensure that our guests are as comfortable as possible, and we did... More 

Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was in a location very close to the airport. It is pretty much like most Hampton Inns, which I like. Very Consistent. What stood out to me about this location was the customer service. We arrived very late at night with our children. During check in, my daughter said she was thirsty. The desk agent immediately gave us... More 

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Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thank you for letting us know how your stay was! I am glad that everything worked out! Customer satisfaction is our utmost objective, and we are happy to help in any way we can! We hope when future travels bring you to Des Moines, you will consider us again. Thank you! More 

Hutchinson, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, we had a comfortable stay, and the price was better than most hotels in the area. Staff was friendly and helpful. Room & bathroom were very small, and the furniture was a bit "beat up. But, it was an older hotel, so we expected that. Biggest negative was the lighting in the bathroom... very hard to see for shaving,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thank you for taking time to tell us about your stay with us. I apologize in regards to the appearance of our property. We are on the horizon of a renovation, and we are excited and stoked for it! I am glad that everything else worked out, and hope we see you again on your next visit to Des Moines!... More 

Canton, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

Would have been nice to have a microwave and refrig. in the room. Purchase items that I could not freeze. Resulting in throwing items away and wasting money. I was not aware you could have requested a microwave and frig. at this location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thank you for taking time to tell us about your stay. Our renovation is on the horizon, and one of our prime objectives is to include a refrigerator and microwave in all of our room types! Though microwaves cannot be requested (we have a public use microwave in our lobby), refrigerators can! I know that does not help things now,... More 

Algona, Iowa
2 reviews
5 of 5 stars Reviewed December 11, 2014

Upon checking into the hotel, I learned I was the "Guest of the Day." Not only did I feel special for the sign and special welcome, I received a complimentary bag of travel friendly items. This was a great start to my granddaughter and my service trip to Nicaragua!

Review collected in partnership with Hampton

Was this review helpful? Yes
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thanks for taking the time to tell us about your stay. We here at our Hampton appreciate your kind words, and your future testimonials to others! I think we have a great property, and our "Guest of the Day" program is great! We hope to see you next time! More 

Downers Grove
1 review
4 of 5 stars Reviewed December 5, 2014

Very clean and quiet. Rooms are very small and cramped, but for solo or couple stay, not a big problem. Think of most rooms you find, then cut it in half, that is the size of your room. Airport is across the street, but you can't hear it and the one window has very effective blackout treatments.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thank you for your input! I am able we were able to accommodate your needs during your stay with us! Our rooms may be a little on the small side, but they are fully functional, and offer everything included in the Hampton Inn experience! We hope to see you again! More 

Baldwin City, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 1, 2014

Good location for those who are flying. Rooms are clean, staff friendly. Only concern is that rooms are small for more than 2 people, staying more than one night. Otherwise, no complaints about this motel, would be good choice for those using the airport or just passing through town.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review

Thank you for taking the time to tell us about your stay. I am glad that were were accommodate all of your needs! We are on the horizon of a renovation, and we will be altering the layout of our rooms to make it more accommodating for our guests! Thanks again, and we hope to see you when travels bring... More 

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Additional Information about Hampton Inn Des Moines-Airport

Address: 5001 Fleur Drive, Des Moines, IA 50321
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Des Moines-Airport 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Des Moines-Airport Iowa
Des Moines Hampton Inn
Hotel Style:
#6 Business Hotel in Des Moines
#7 Family Hotel in Des Moines

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