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All 44 Des Moines hotels

Holiday Inn Des Moines Downtown

3.0 of 5
1050 6th Ave., Des Moines, IA 50314
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Holiday Inn Des Moines Downtown
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43%
Ranked #24 of 44 hotels in Des Moines
Most recent review
4 of 5 stars Reviewed June 13, 2013
greg s everywhere,mn
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88 reviews from our community

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Date Rating
everywhere,mn
1 review
4 of 5 stars Reviewed June 13, 2013 NEW

spent a week there as part of a convention, Tamara waited on us in the bar and took care of us like family.She is a great employee....we keep coming back every year because of her. The owner was very hospitable and the food appetizers in the bar , great. hope they keep the renovation going

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holiday1050, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review
June 17, 2013

Dear greg s, Thank you for your kind words of praise. I am very pleased to hear that you enjoyed the food and received great service! We look forward to welcoming you back in the future. Thank you again for your review. More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed June 9, 2013

The customer service, through the staff, was absolutely awesome. Kudos to the entire staff from the Food & Beverage Manager and Catering Director to the Bar Manager and the Banquet Captain. The staff was very organized, attentive, efficient, very kind and any requests that we made were met immediately. The food and service Friday night was absolutely outstanding, as well... More

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holiday1050, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review
June 17, 2013

Dear Joni D, Thank you so much for your kind review regarding your recent event. We truly enjoyed being of service to you and your group! We look forward to seeing you again next year. Thank you again for taking the time to review your stay. More

Keokuk, Iowa
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2013

This hotel is right next to the interstate highway, walking distance to downtown and a block away from Mercy Hospital.We picked this hotel due to its location and they gave us state rate. The staff were helpful and very nice. We stayed on the 6th floor, the elevator was making a weird noise. Our room was spacious and clean but... More

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holiday1050, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review
June 6, 2013

Dear lunzki, Thank you for your review regarding your recent stay with us. I appreciate hearing all reviews; good and bad. I am pleased to hear that you enjoyed the location, the guest room rate, the cleanliness of your room, and especially our staff! I am sorry to hear that you found the bathroom to be unaccommodating. In regards to... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2013 via mobile

My fiancee and I were very tired driving home late from down south. There was one room left available, so we took it. We didn't take advantage of the amenities the hotel had to offer due to the fact that it was just a pit stop on our journey, but it was a very clean, nice hotel. Huge Windows, mirrored... More

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holiday1050, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review
June 4, 2013

Dear lovepoco, Thank you so much for your candid review of our property. I am especially happy to hear that you enjoyed the renovations, your guest room, and our staff. We strive for every guest to have an experience like yours. I really hope we do get to serve you again in the future! Thank you again for taking the... More

Olathe, Kansas
Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 24, 2013

The Holiday Inn is an older hotel on the north end of Downtown, the parking is a little bad the common area is really small. Overall the rooms were OK, we were on the 10th floor and the wind was blowing through the window. When we were there the hotel was very crowded with various sport teams for weekend soccer,... More

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holiday1050, Guest Relations Manager at Holiday Inn Des Moines Downtown, responded to this review
May 26, 2013

Dear dt12201, Thank you for your review of the Holiday Inn Downtown. We appreciate your comments as they allow us to identify opportunities for improvement. I understand that your stay with us was during a busy time and I apologize for any inconvenience that may have caused. I am especially glad that you enjoyed our beds. We are currently undergoing... More

Kelso, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 20, 2013

I had seen other reviews on this property and was leary of staying there but they honored a corporate discount so I made a reservation. I got in to town very late on Thursday with a full early day ahead of me. I was aprehensive upon arrival as the place was crawling with high school students intown for their state... More

Was this review helpful? Yes 1
holiday1050, Guest Relations Manager at Holiday Inn Des Moines Downtown, responded to this review
May 23, 2013

Dear Chris M, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative regarding your comments about our newly renovated restaurant and lounge. We take our guest comments very seriously and always strive to provide comfortable, friendly, and clean accommodations. It is always hugely motivating when one takes the time and... More

Quincy, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 28, 2013

I got upset at the staff after a half hour, was told they would shuttle us to the fair grounds where we had a trade show. There was mostly people staying there from this trade show. Five of us got into the van then was told that wasn't in there area to transport. So we asked the front desk to... More

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holiday1050, Director of Sales at Holiday Inn Des Moines Downtown, responded to this review
April 30, 2013

Dear Webflower22, Thank you for your review regarding your recent stay at the Holiday Inn Downtown. It is regrettable there were circumstances during your stay that were unsatisfactory to both you and our staff. I have investigated the night in question and it appears this was an evening of misunderstandings and unfortunate incidents. Our staff has been trained to handle... More

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed April 11, 2013

We are currently staying at this hotel and are NOT happy about it (night 1 of 3). Before booking, we called the hotel directly and were told to "ask for a renovated room" as the hotel is being updated. Upon check-in, we were told that "the lobby area is being updated, not the guestrooms." With optimism in mind (and no... More

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holiday1050, Director of Sales at Holiday Inn Des Moines Downtown, responded to this review
April 19, 2013

Dear ELKaine, Thank you so much for your recent comments. I'm trying to understand what situations took place that left you feeling disappointed with our hotel. Our guests rooms have had two renovations completed within the last 7 years, the last being in 2010 when we added flat screen televisions, new beds and bedding. We are hospitality professionals who pride... More

1 review
2 of 5 stars Reviewed April 6, 2013 via mobile

Tiny little rooms with bathrooms hardly big enough to stand in, no counter, interstate noise, rattling furnace/unit, cracked mirrors, tiny pool... not impressed. And for $150 a night! Only perk is location 4 blocks from iowa events center

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holiday1050, Director of Sales at Holiday Inn Des Moines Downtown, responded to this review
April 8, 2013

Dear Ceven, Thank you very much for taking the time to write your comments. Kindly accept our sincerest apology for the iconvenience caused. I am concerned about the broken mirror you mentioned and would appreciate it if you could send me your email address so I can find out which room you sayed in and get that taken care of... More

Cedar Rapids, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 16, 2013

First of all, the manager was very nice and friendly. I thank him for the smile and helpfullness. I will start with the good: they have a shuttle that will take you pretty much anywhere, restaurants, The Capital, ect. The bad: the rooms very tiny, you can't adjust the heat, it was 77 degrees in our room the whole time... More

Was this review helpful? Yes 1
holiday1050, Director of Sales at Holiday Inn Des Moines Downtown, responded to this review
March 19, 2013

Dear MrsTJB, Thank you so much for your comments. We take very seriously the confidence our guests place in us and we work diligently to rectify any unsatisfactory experiences. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. For that reason, your comments are troubling and will certainly be looked into. Most... More

 
 
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Additional Information about Holiday Inn Des Moines Downtown

Also Known As:
Holiday Inn Des Moines Downtown Hotel
Holiday Inn Des Moines Downtown Hotel Des Moines
Holiday Inn Des Moines
Des Moines Holiday Inn
Holiday Inn Des Moines Downtown Iowa
Address: 1050 6th Ave., Des Moines, IA 50314
Phone Number:
Region: United States > Iowa > Des Moines
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 44 hotels in Des Moines
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Downtown, Des Moines, Iowa. Come see our new Priority Club Executive Level with the new Holiday Inn bedding. Our convenient downtown location provides the ideal setting for both business and leisure travel. With convenient access to Wells Fargo Arena, Hy-Vee Hall, Veterans Auditorium, Des Moines Civic Center, Iowa State Fairgrounds, and Mercy Hospital, you can not go wrong when you stay at the Holiday Inn Downtown. Located in the heart of Des Moines, we are minutes away from an assortment of entertainment options. Indulge and have a ball at Prairie Meadows Race Track and Casino, Adventureland Park, Blank Park Zoo or the Science Center. Also, exceptional dining and nightlife are just blocks away at the Court Avenue Entertainment District and the trendy Historic East Village. Downtown Des Moines is alive with special events every weekend, and our area shuttle makes navigating downtown a breeze!Relax, it's Holiday Inn. We offer free parking and free Wi-Fi throughout the hotel, an indoor pool, and a complimentary downtown/airport shuttle. If you love classic American cuisine set in a casual but elegant dining atmosphere, then Genevieve's is the place to go. Whether your visit brings you to Des Moines for business or pleasure, allow the Holiday Inn Downtown to be your hotel of choice! ... more   less 
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