Nice staff, nice priority club (platinum member) welcome gift with a snack and small bottle of water. I got a suite right next to elevator, some noise, room had a mini fridge, new carpet, bed, tv and furniture. Could tell hotel is aging in bathroom and drafty window that made bad sounds on the rather windy night, some body hair... More

Convenient location right off 1-235 in the heart of downtown - we walked to the Civic Center and nearby restaurants. It is clean and neat although a little outdated. We had complimentary apps in the first floor lounge, which was nice, as well as free popcorn! More

Stayed 4 nights in October for business. I am a platinum member so I'm not for sure if my room was an upgrade or not. It was fairly large with a sofa, but it wasn't a suite either. The hotel can either have the a/c on or the heat on, not both. In this case...both were turned off. The first... More

This hotel was average at an above average price. Great location - near the quilt show. If you got the quilt show rate, there was no free breakfast - cost $125.44 per night, with no free breakfast!!!!! The room was old, painted suspended ceiling in very small bathroom, painted toilet seat (!), no individual heating/cooling, and some strange mirrored wall.... More

This is a very nice, clean hotel in a great location. Easy access to the interstate and close to down town. More

A very reasonable value for the dollar. But this is an older hotel, and it is showing signs of it. It is a half-step below what I would expect from a "good" business-class hotel, hence the rating (it easily could have gotten four stars). First, the minuses. There are no restaurants (other than a McDonald's) within walking distance. The bathroom... More

I never sleep between the sheets in hotels, I never take my socks off, I always wear shoes or house slippers to walk on the floor. This is because they do not look/feel/smell/seem clean enough to do this. HOWEVER...I DID sleep between the sheets at this hotel! I DID take my shoes off to walk on the floor. IN FACT,... More

I was recently in Des Moines to umpire a youth baseball tournament. The organizers provided the hotel accommodations, so I did not select this hotel. Driving into Des Moines from the northeast on Interstate 235 many times, I had seen this Holiday Inn before and was interested to check it out. I spent two nights in room 503 in early... More

Room 503 had cracked mirror tiles on the walls We were given a room with 2 beds (for our anniversary?) I had even sent an email to the hotel before we arrived explaining that this was our anniversary and received no response No free local calls No complimentary breakfast bar, Doors slamming all night long due to teens roaming the... More