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Holiday Inn Express Des Moines/Drake University

2.5 of 5
1140 24th Street, Des Moines, IA 50311
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Ranked #14 of 43 hotels in Des Moines
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveler rating
    5
    13
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    3
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Date Rating
Sugarfoot45
Iowa
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed January 10, 2012

I stay at this hotel at least 10 times a year for multiple days. I have NEVER had a bed bug bite and I have never seen poo on the sheets. If there is a problem, I only have to call the front desk and they take care of it. I once complained that the air conditioner was too noisy... More

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ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
January 26, 2012

Thank you very much for your positive review. As a new manager here it is greatly appreciated and it was nice to meet you last week. More

Fuzby
Iowa
Top Contributor
72 reviews
58 helpful votes
4 of 5 stars Reviewed December 22, 2011

As this property is immediately adjacent to the Drake campus (and also the Drake Diner), it is very convenient for visitors to the University. It has a very typical motel ambiance (plastic shower, no closet), but the front desk was friendly, and the bed comfortable. The choice of firm and soft pillows was a nice touch, as was the bag... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
January 26, 2012

Thank you for your positive review, despite your problems with breakfast. I took over as manager a week after your stay and appreciate the feedback so that I can ensure any problems are addressed. More

Mary M
Clear Lake, Iowa
1 review
5 of 5 stars Reviewed November 13, 2011

We recently stayed at the Holiday Inn Express and had a wonderful experience. We were traveling with a quadraplegic young man and the staff could not have been more accomodating. The rooms were spotless with easy access. The staff was so pleasant and helpful. The Drake locale was so convenient and the restaurant located next door was delicious and easy... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
November 15, 2011

Thank you so much for your kind words. We are so pleased that we were able to accommodate you and your special needs while on your stay at our hotel. We hope to see you again in the future! More

rward2121
Chicago
Senior Contributor
25 reviews
34 helpful votes
5 of 5 stars Reviewed October 26, 2011

We needed a place to sleep on the way from Denver to Chicago. This location was a few minutes from the highway. It was a very large room with a sliding door accessing a nice outdoor area/courtyard. It was too cold to have the door open, but it was nice to see the open space outside of our room. The... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
November 15, 2011

I am so pleased that were were able to help you relax on that long trip and am glad that my staff was able to help you during your stay. I do have to admit that the courtyard area you were on - while not typical of most Holiday Inn Expresses - is one of my favorite features of the... More

Chipcounter
Minneapolis, MN
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed August 18, 2011

Everything went well. There aren't a lot of nice options in this area of DSM so this was a pleasant surprise. A bit hidden in a bit tired area, but parking and facilities were good. Breakfast area small but they've tried to remedy by expanding into a nearby corner by the front entrance. I wonder if this might be a... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
November 15, 2011

Hello! Thank you for staying and your review. Just to let you know we will be doing a renovation of the hotel - including the breakfast area in the next 6 months or so.... We are excited to turn the current lobby/breakfast area into a great room for guests to relax & enjoy and will be moving the breakfast to... More

skyedobb
Colorado
Senior Contributor
21 reviews
4 helpful votes
3 of 5 stars Reviewed July 27, 2011

Chose this HIE due to its proximity to where my business would be taking place. It doesn't look like your typical HIE from the outside - obviously somethign else was converted into the hotel. On the inside, the rooms are okay, but no upgrades to suites are available. The least they could do for upper Priority Members is offer a... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
January 26, 2012

Thank you very much for taking the time to write a review. I just took over as manager here and appreciate the feedback so I know the items I need to get corrected. We have just installed new 37" flat screens in all of our hotel rooms. We have also ordered some refrigerators to have when requested. Future upgrades are... More

whyme2
Wheaton,IL
Senior Reviewer
8 reviews
3 of 5 stars Reviewed June 28, 2011

We stayed 1 night at this hotel, the hotel was very clean, nice & quiet, the bathroom lighting was not bright enough & it need to have a fan in the bathroom to take the steam out. Other Holiday Inn Express allow dog,but not this 1. I rather it does,cuz I have a small puppy.The breakfast room area is very... More

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dutchman79
Holland, Michigan
1 review
5 of 5 stars Reviewed June 27, 2011

I just returned from staying at the Holiday Inn Express near Drake University because my son will be attending Drake University. When I first drove up I was pleasantly surprised how well this hotel was maintained and how it fit so well with the neighborhood. The front desk staff was friendly and greeted me as I entered the lobby, and... More

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Gemuse4
Chicago, Illinois
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed June 27, 2011

For a visit to Drake University you can't get any better in terms of location and friendly staff. Staff can direct you to local sites and give you valuable information about the area. More

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Kissmybutt
1 review
4 helpful votes
1 of 5 stars Reviewed June 21, 2011
4
people found this review helpful

I was staying there on business with another business associate. The room we were given was the handicap accessible room. It was musty & hot. The bathroom smelled like urine. When I went to get into bed I noticed there was poop on the box spring & bed skirt. The manager told us there weren't any more rooms available &... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
January 26, 2012

I just took over as manager here December 2011. I assure you if these claims are true, which seems highly unlikely, I will ensure any problems like this are never repeated. I have been here a month and I have had nothing but praise for my staff and the rooms are very clean. More

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Holiday Inn Express Des Moines/Drake University Also Known As

  • Holiday Inn Des Moines
  • Des Moines Holiday Inn
Address: 1140 24th Street, Des Moines, IA 50311

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Holiday Inn Express Des Moines/Drake University
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