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All 46 Des Moines hotels

Holiday Inn Express Des Moines/Drake University

2.5 of 5 Motel   |   1140 24th Street, Des Moines, IA 50311
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Ranked #18 of 46 Hotels in Des Moines
A recent review
4 of 5 stars reviewed 5 days ago
thetractorman Tennessee
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92 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tennessee
Top Contributor
108 reviews 108 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here three nights for a conference at Drake University's Olmsted Center, which is pleasant walk of about 1/2 mile from the hotel. This is the closest hotel to the campus and a good choice. I arrived early afternoon to be greeted by nice front desk and housekeeping staff, and was pleased that my room was ready. The TV... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for your stay with us and for your feedback regarding your stay. I am very pleased to read that overall you had a great stay with us. We strive to make every facet of the guest's stay with us a positive one. I will be certain to promptly address the heater issue you encountered, and I apologize for... More

New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I used this hotel in the middle of a road trip from New England to Nebraska. We found it randomly on Orbitz because weather had delayed us and we were tired. The staff at night was extremely welcoming. Although, they double the charge on my card when it was prepaid, they quickly recognized their error. Our room... More

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ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for your stay at our hotel and also for the positive feedback. We take pride in providing oustanding customer service to every single guest who stays at our hotel. It is wonderful to receive positive feedback regarding our customer service, which I will be certain to share with our staff. I do apologize for the billing mistake, and... More

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2014

Located within walking distance of Drake University, eateries, diners, and taverns. Quiet area, small 2 story hotel with elevator. Fills up fast but nice for the business traveller. Just wish had microwave & fridge in my room.

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ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for taking the time for reviewing our hotel. We appreciate the positve feedback as well as suggestions to improve our hotel. I am pleased to report that we are planning to replace all of the furniture in the rooms within the next year and that will include adding microwaves and refrigerators during the change out. More

Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 2, 2014

The hotel was adequate for the time we spent while dropping our daughter off to Drake University...The breakfast was good. The rate was good... This hotel is within 2 blocks from Drake University. This is why we chose this property and it was perfect. It also has some decent restaurants very close by... We will stay here again when we... More

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ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for taking the time to review our hotel. We apprecaited the feedback and positive review you gave us. More

Cedar Falls, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2014 via mobile

This has got to be the worst Holiday Inn I've ever stayed in. Not only is this hotel located in an unsafe neighborhood, but it is very run down and not well-maintained. This is not an area you want to walk alone in at night. Let me start off by saying that had my company not already paid for the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Dear LeftField87, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 21, 2014

My company has instituted budget cuts, so I was happy to see an HIE for $109 night in downtown Des Moines (the Residence Inn was $209). When I pulled it, I knew right away this was not going to be one of the nicer HIEs. The building is quite old and the property is in a residential/college area (hence the... More

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ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Thank you for taking the time to review our hotel. I apologize your room condition was not up to Holiday Inn Express standards. We have actually replaced all of the ceiling tiles in the bathrooms this week and will address any other deficiencies at our hotel. We did just complete a public area remodel last year and have brand new... More

Davenport, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 14, 2014

My colleague and I shared a room while in town for a conference. Back when I made the reservation, I called the front desk to confirm 2 Queen beds and the girl on the phone said to me in a very annoyed voice that "was all they had so id be fine" and when I explained that I too worked... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Des Moines/Drake University, responded to this review

Dear Amanda A, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service and cleanliness prevented you from fully enjoying your time at the hotel. We were glad to see you enjoyed the breakfast during your stay. We take all of the reviews we receive very seriously as they allow us to identify... More

Davenport, Iowa
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 2, 2014

It had been over a year from my previous stay and they have made some good improvements. There is now an elevator and a breakfast room. I like that the hotel sits back a block from the main road because it's quiet and you feel like you're more in a residential area. The room I stayed in seemed a bit... More

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Washington, DC
2 reviews
4 of 5 stars Reviewed July 31, 2014

We stayed here for the Junior Olympics at Drake University. The hotel staff was very attentive to our needs. We stayed on the first floor by the vending and ice machines and to my surprise it was very quiet! The hotel was full of young athletes and families. The complimentary breakfast was great! There were many food options to choose... More

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Moorhead, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed one night at this hotel when visiting Drake University. The hotel was clean, reasonably updated, spacious, and quiet. The continental breakfast was excellent. It's proximity to Drake University and the Drake Diner, which was quite good, makes this hotel a bargain at under $100 per night.

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Additional Information about Holiday Inn Express Des Moines/Drake University

Address: 1140 24th Street, Des Moines, IA 50311
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Des Moines/Drake University 2.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Express Des Moines/Drake University Hotel Des Moines
Holiday Inn Des Moines
Des Moines Holiday Inn
Holiday Inn Express Des Moines/Drake University Iowa

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