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Ramada Tropics Resort and Conference Center

3.0 of 5
5000 Merle Hay Rd., Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Hotel amenities
Ranked #3 of 43 hotels in Des Moines
4.0 of 5 stars 99 Reviews
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99 reviews from our community

What travelers say about this hotel
  • Water park(13)
  • Pool area(7)
  • Hot tub(7)
  • TIKI bar(5)
  • Very nice(5)
  • Pirate ship(5)
  • Game room(5)
Traveler rating
    39
    30
    11
    7
    12
Only show reviews for Family (63) | Couples (3) | Business (14)
Date Rating
davewalkjr
Des Moines, IA
Contributor
13 reviews
8 helpful votes
4 of 5 stars Reviewed February 12, 2012 NEW

Stayed here with my wife on a last minute Valentine get away. I knew this place would be packed with kids; it was the last time we were here too. I used reward points to book a free room. When we checked in, I noticed our room did not have a tub, only a shower. I asked if we could... More

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Turbo_Todd
Des Moines
Contributor
19 reviews
10 helpful votes
4 of 5 stars Reviewed January 28, 2012

If you are looking for a great little overnight stop or a nice staycation in central Iowa this comes highly rated for those with little ones. We've stayed there three times with mixed results. This is not a good hotel for a honeymoon or lovers weekend, this is purely a "I want to run my kids out of energy" before... More

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Heather P
Des Moines, Iowa
1 review
1 helpful vote
4 of 5 stars Reviewed January 16, 2012
1
person found this review helpful

our room was nice. the only draw back is you only get 4 wristbands for the pool area per room. and the other thing that was disappointing is the Nascar simulator has been taken out of the Ramada Inn on Merle Hay Rd. in des Moines, Ia. We didnt find this out until we checked inn. that waas one of... More

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mmchiri
Granger, Iowa
2 reviews
2 helpful votes
5 of 5 stars Reviewed January 12, 2012
1
person found this review helpful

We decided at the last minute to head to this hotel/waterpark for our daghter's 6th birthday. We stayed on Thursday so, our rate was $149 for a 2-room suite which I feel is pretty normal for a suite. Check-in was fast and easy, we were ablet o stay parked in the front of the hotel and enter through the lobby.... More

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MemoryCamera
Minnesota
Senior Contributor
39 reviews
6 helpful votes
4 of 5 stars Reviewed January 9, 2012

Stopped here on family road trip. Kids loved the slides, pool and arcade. Stayed in pool side room which was convenient to access pool although a little noisy. Hot tub was less than hot. Rooms were clean, small and basic. Staff seemed to be working hard to keep up with guests and turn over rooms. Saw a number of room... More

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Sara_Bellum9
Des Moines, Iowa
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed January 7, 2012

I stayed here before, in January 2011, and I checked in again (with my parents) in the summer 2011 as I was moving cross-country. The service was still good, no complaints. We stayed with my little dog for a couple of days. The waterpark is a pretty good size and would probably be really fun for little kids. I mostly... More

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mcw_1969
Anamosa, Iowa
1 review
4 of 5 stars Reviewed January 6, 2012

First time staying here & our son loved the water park. We will be visiting again soon. Stayed non pool side & enjoyed the lack of hallway activity. More

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TwoSocks90
Omaha, NE
Contributor
11 reviews
5 helpful votes
4 of 5 stars Reviewed December 28, 2011

We've stayed here twice with the kids, each time we had several rooms. The staff was helpful and pleasant to deal with. The waterpark, while not the biggest, is in good condition with decent water temperature and plenty of towels. Our rooms were recently remodeled and in good order, with large tile showers in some rooms. Our complaints were minor... More

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Doug7578
Iowa, United States
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed December 21, 2011
1
person found this review helpful

Nice, friendly hotel. Amanda at the Tiki Bar was very helpful and considerate. Great bartender and also made sure other workers were taking care of guests as needed. Our daughter needed some special food preparation, and Amanda took care of everything. We ended up having a kids party there because of the great service. Fun spot! More

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oferiniowa
Clarion, Iowa
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed November 20, 2011
1
person found this review helpful

We stayed here the night before a 10 day family vacation. The water park was a surprise for our kids. We had a very early flight the next morning and having the kids play for a few hours in the water park was exactly what we needed to get them tired for an early bed time. My only complaint would... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
November 27, 2011

Glad we were able to get your vacation off to a good start! I will review our property map and make any necessary corrections... Looking forward to serving you again... More

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Ramada Tropics Resort and Conference Center Also Known As

  • Ramada Hotel Des Moines
  • Des Moines Ramada
  • Ramada Des Moines
Address: 5000 Merle Hay Rd., Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)

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Ramada Tropics Resort and Conference Center
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