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Ramada Tropics Resort / Conference Center Des Moines

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5000 Merle Hay Road, Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
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Ramada Tropics Resort / Conference Center Des Moines
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1,330 Reviews from our TripAdvisor Community

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Traveler rating
    330
    469
    302
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    89
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1,055
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134
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (1330)
  • Mar-May only
    (394)
  • Jun-Aug only
    (436)
  • Sep-Nov only
    (247)
  • Dec-Feb only
    (253)
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West Des Moines, Iowa
1 review
2 of 5 stars Reviewed yesterday NEW

The man that checked me in was very rude. I have been staying there for the last month because I am a traveling nurse and there has been a cockroach in my room, a blood stain on a blanket and the bathroom floors are really slippery and I slipped and fell. I ordered room service and the girl forgot my... More 

Review collected in partnership with Ramada

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Omaha, Nebraska
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family of four (2 adults, son 8, daughter 11) drove from Omaha, NE and chose to use this as our base for our Adventureland vacation. The hotel was clean and the rooms appeared to be recently updated. The carpet was in good shape, as was the paint, bathrooms, etc. However, we did have a few issues. First, the room... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel was not as clean as I expected it to be. There was a stain on the carpet and the chair and there was mold on the ceiling in the bathroom. The carpet along the walls didn't appear to have been vaccumed. There was also hair stuck in the hair dryer. The water park was enjoyable and clean.

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Martina Franca, Italy
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night after a very long day of driving. The hotel room was clean, and spacious. The bathroom had a walk with n shower which was great for cleaning the kids up after we enjoyed the water park in the hotel. We did notice running rust coming off the slides, but other than that the pool seemed to... More 

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Council Bluffs
5 of 5 stars Reviewed 6 days ago NEW

Everything was great, as always. Room service was very good and very quick. My request for a light to be fixed was answered asap!

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Princeville
1 review
4 of 5 stars Reviewed 6 days ago NEW

Room was clean aside from a large stain on the bed cover that went unnoticed by housekeeping for 3 days (even after notifying the front desk). But otherwise it was a nice room, surprisingly quiet with a waterpark in the middle of the building. $15/ additional wristband for the water park is a bit much for what is offered as... More 

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Hotel Review Summarization

What travelers say

  • Water park(13)
  • Pool area(10)
  • Hot tub(6)
  • Very nice(6)
  • Indoor Water Park(3)
Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

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Business center/function rooms (1)
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Pool/beach area (2)
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Hotel & grounds (4)
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Bathroom (1)
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Other (2)
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