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Renaissance Savery Hotel

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401 Locust Street, Des Moines, IA 50322
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1 room 1 guest
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Renaissance Savery Hotel
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343 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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    (343)
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    (70)
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All months
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Renaissance is my 4th choice of places to stay in downtown Des Moines (behind Hyatt Place, Marriott, and Embassy Suites). The hotel is old and run down and the rooms are odd since they must have been converted from an old apartment building. My room had 2 closets and 2 bathrooms. The bathrooms are small and lack conveniences like a... More 

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Chicago, Illinois
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for 2 nights. The carpet is dirty/stained, wallpaper peeling from the wall. We could not get the air to turn off and it was too late to call someone so the room temp was under 65 the entire night. The hotel lobby smelled and the elevator smelled worse. We heard from another guest that they were... More 

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Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

Thank you for your response. Yes, we need a renovation and yes it is happening, just not soon enough for all of us. Thank you for sharing your insight and I do hope you will join us following the renovation next Spring to get a better taste of our historic and famous Renaissance hotel and if you should return, please... More 

Allen
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is first class. The lobby is very nicely appointed and the bar/lounge area is very nice. Service was excellent, we had a small problem with the coffee maker and they sent another one up immediately. Parking is free on the street on weekends. The one down side is the rooms are pretty small. We had a queen with... More 

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Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

Thank you for your response. It is nice to hear that you were able to experience the local area and find some new indeginous places to visit. We also love Fongs Pizza - a local highlight. Your thoughts on the hotel are right on point and we hope to fix most all of your points during our upcoming renovation. We... More 

Overland Park, Kansas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We frequently travel to Des Moines and depending on what we are doing, we often want to stay in a central, downtown location. I usually check the availability and rates at this hotel as well as at the Downtown Marriott (on 7th and Grand) and at the Hyatt Place (on 6th Ave, I think). There is also a fairly new... More 

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Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

I am sorry to hear that you had so many disappointments. I do believe we have a beautiful property, however, I also agree that we have alot to fix and update and I am excited to share that will be happening soon. We will actually be closing our doors this winter to renovate every square inch of this hotel and... More 

Kalamazoo, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome. I arrived at the hotel late due to travel complications. The staff greeted me and made me feel at home. The room was great. Understand this is a 90 year old hotel but you'd never know based on the upgrades. There are still a few remaining elements from the grand hotels of old. The mix of... More 

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Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

I love that you love our old feel of the hotel as we are almost 100 years old. We are excited though to share that we will undergo a renovation this winter and I do hope you will join us after so you can see even more how we combined historic with the new wave of hotel needs and upgrades.... More 

Leawood, Kansas
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed recently stayed at this hotel and found the accommodations and service to be outstanding. I travel a great deal for work and have become very picky about hotels, and this hotel exceeded my expectations. The front desk help was very attentive and engaging and set the tone for an excellent stay. Our room had a... More 

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Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

It is so nice to hear that you had a great experience at our hotel, and in our city. I love hearing from seasoned travelers because they know what good looks like and it is so wonderful to hear your comments about the team and our hotel as they work really hard to make each guests' experience a memorable one.... More 

Wisconsin Rapids, Wisconsin, United States
Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Maybe my expectations were skewed by reading some of the negative reviews of this hotel; I thought it was nice. The room was clean. The bedding was soft/comfortable. The staff was friendly. The lobby was nice. The bar had excellent service AND live music (on a Friday night). Overall, we were very satisfied and would definitely stay here again. We... More 

Was this review helpful? Yes
Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

Thank you for your comments. We do love the fact that you were able to overlook the fact that we need a renovation (which we are getting this winter) and you stated you had a wonderful stay. I love that you love our Friday night RLife LIVE entertainment and that the bar service exceeded your expectations. We look forward to... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent chain hotel. Room was clean and comfortable. Upkeep could have been better as you could see peeling paint in some places. Nice bar and restaurant in the lobby. Break buffet was good with omelets made to order and a nice selection. Overall seems like a nice enough place to stay in Des Moines. People were friendly and attentive.

Was this review helpful? Yes 1
Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

Thank you for your response. We are delighted you saw so many wonderful things about our hotel and team. We are excited to announce our very large renovation that is slated for this winter and do hope you will join us after the renovation to see our new hotel and fancy new digs. Thank you again for joining us at... More 

West Des Moines, Iowa
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 23, 2015

Very nice hotel, very convenient location to most downtown Des Moines/East Village destinations and events. I think it will be under going a reservation soon so it should be even better in the future.

Was this review helpful? Yes
Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear Always - We are very happy that you enjoyed your recent stay with us! We are so fortunate that we have such a great location as you noted in your comments. It is a great feature for so many of our guests. Congratulations on the wedding and be sure to make us your "Anniversary" location as well! More 

Paola
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2015

An unfortunate incident occurred during a recent stay at this hotel. The staff bent over backwards to help make amends for something that was beyond their control. The "situation" will be addressed with appropriate persons so that something like what occurred in our meeting room will not happen again. It has been a pleasure to experience the helpfulness of the... More 

Was this review helpful? Yes
Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

Thank you so much for being so wonderful during the "situation." You and your group were very accommodating and a pleasure to work with during the "situation" and it was great to laugh about it in the end. We cannot thank you enough for your understanding and appreciation of how we handled the "situation" and we are thrilled your entire... More 

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