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Renaissance Savery Hotel

3.5 of 5 401 Locust Street, Des Moines, IA 50322
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Certificate of Excellence 2014
Renaissance Savery Hotel
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Renaissance Savery Hotel
Renaissance Savery Hotel
Renaissance Savery Hotel
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309 reviews from our community

Traveler rating
    116
    101
    46
    29
    17
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41
60
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (309)
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    (60)
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    (90)
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    (79)
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    (80)
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Oskaloosa, Iowa
1 review
5 of 5 stars NEW

We celebrated our 6 year anniversary at the Savery Hotel earlier this month. We stayed up on the 11th floor and the room was HUGE. We had a jacuzzi tub, king size bed, living room, and mini kitchen. The pool and hot tub was so peaceful. No crowds and we were always the only ones using it. LOVED that. Our... More 

Was this review helpful? Yes
Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

I am loving the fact that you enjoyed the size of the room, made the best of your view, savored the cucumber drink in Coda and spent your anniversary with us. Now we would believe that the best was just right to encourage a romantic evening as you rolled to the center, however, I have forwarded your comment to our... More 

Malibu, California
Top Contributor
94 reviews 94 reviews
46 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay at the Renaissance Savery Hotel. I had a corner room on an upper floor. My room was quite large with views both out the front of the hotel and a great view of the capital building from my desk area. You have to take into account that this is an old hotel that is redone... More 

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Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

Thank you so much for taking the time to comment on our hotel. We take great pride in our historic hotel and I am thrilled you were able to see through the uniquenesses of our building to enjoy your stay. We are excited to share as well that at the end of 2015, we will undergo a renovation that will... More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Avoid any of the rooms ending in #41. They are literally 11 feet wide and the bathroom is 4.5 feet door to tub. I have never, even in Europe, stayed in such a small room. The closet so narrow a shirt could not hang normally with out turning sideways to close the door.

Was this review helpful? Yes
Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear JamesD, We are sorry that you were not pleased with your room during your stay. Our hotel is nearly 100 years old and has 36 different styles of rooms ranging from the Euro style rooms that were traditional in the day the hotel was built (and very popular with some of our guests) all the way up to Standard... More 

Columbus, Ohio
Top Contributor
76 reviews 76 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here as it is a little cheaper than the downtown Marriott. This place has more character and an interesting history as well. The rooms range from small to oversized, but they have what you need. The radiators can be a little noisy and that doesn't always make for the best night's sleep. Other than that, this is my... More 

Was this review helpful? Yes
Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear OHBoy, Thank you for the great review! we are excited to tell our guests that we are about to tart a major renovation that will be touching nearly every area of the property. One of those areas includes the old steam heat system that caused some of the noised that you revered to! More 

Fairfield, Iowa
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

First I'll list the pros: 1. The staff was nice, although really our only dealing with them was when we checked in. 2. The room itself was pretty, and spacious (although I pd extra for a larger room) Now the cons: 1. Although I found the mattress to be fine, the pillows were way thin and offered no support what... More 

Was this review helpful? Yes
Tara M, Director of Sales at Renaissance Savery Hotel, responded to this review

First, thank you for listing the positive notes from your stay. Hearing that our staff gave you a nice welcome and the room was spacious was very nice to hear. Second, we appreciate your comments about the hotel and although we cannot change not only the age, at 96 years old or your thoughts about the items in the room... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was appalled by the lack of consistency at this establishment. I stayed for four days during a conference. My concern is, why would you advertise that you have a Starbucks on property if it is never open. I stopped down multiple times and found it dark and no one there, twice the bellman apologized and offered to make me... More 

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Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear Kendra I am very sorry that your stay with us was not as it should have been. I will not even attempt to provide excuses since obviously non would be sufficient. What I can say is that the experience that you had is not way indicative of the quality of service that we deliver on a normal basis. I... More 

New York City, New York
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First things first - the staff were excellent and top mark for that. I chose this property based on expected Marriott standards and a wealth of experience with hotels which are part of my business and personal lives for at least 125 nights a year. Here is the list of things that were disappointing and unexpected: Bathroom - tiny, zero... More 

Was this review helpful? Yes
Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear Guest, Please accept my apologies for the quality of your stay with us. As you can tell from some of the other reviews on this web site, we are well known and respected for the quality product that we normally deliver. Obviously, such was not so during your visit. I am excited to be able to announce to our... More 

Dallas, Texas, United States
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location, the amenities and funkiness are nice, however do not let them put you in one of the Broom Closet rooms. I have stayed at this hotel several times through the years and the last visit will be my last. The staff had no interest in changing the rooms. Had they said the hotel... More 

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Mark H, Manager at Renaissance Savery Hotel, responded to this review

I am sorry to hear that you were not satisfied with your recent stay. As you noticed, we are a hotel that is nearly 100 years old and a real icon in Des Moines. Due to numerous changes throughout the years, we are fortunate to have over 35 different room styles and shapes available. One of these room types is... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Everybody I met were extremely friendly, the concierge Anthony exceeded my expectations, reminded me of a large metro hotel, somehow knew my name and used it my entire stay there, first night he called my room and told my he took the liberty of finding me and my business partners reservations at his favorite restaurant and had an amazing bottle... More 

Was this review helpful? Yes
Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear Salenarocks, Thank you for taking the time to write such a great review and to recognize the efforts of our Great Team - We are very proud of all of them and we love to hear when they have made an impact on out guests! More 

Seneca, South Dakota, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed January 15, 2015

We stayed at this hotel while in town to attend the George Strait concert. Facility was conveniently attached to the venue with the skywalk. Facility was very nice. We ate supper in the resteraunt while there as well. Also very nice. Really enjoyed having 2 bathrooms in our motel room since there were 4 of us. Made getting ready much... More 

Was this review helpful? Yes
Mark H, General Manager at Renaissance Savery Hotel, responded to this review

Dear Kristi We are so very glad that you enjoyed your stay here at the Renaissance Des Moines Savery. We hear very often that we are "The Place to Stay" when heading off to concerts in many of the near by venues. Thank you for being with us and we look forward to seeing you again in the very near... More 

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Additional Information about Renaissance Savery Hotel

Address: 401 Locust Street, Des Moines, IA 50322
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Savery Hotel 3.5*
Number of rooms: 211
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Also Known As:
Renaissance Des Moines
Des Moines Renaissance
Renaissance Savery Hotel Des Moines, Iowa
Hotel Style:
#13 Business Hotel in Des Moines

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