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All 46 Des Moines hotels

Quality Inn & Suites

4995 N.W. Merle Hay Road, Des Moines, IA 50322
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Ranked #26 of 46 hotels in Des Moines
A recent review
3 of 5 stars reviewed 4 weeks ago
378janicew
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57 people have reviewed this hotel

Traveler rating
    8
    16
    13
    12
    8
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19
10
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
CEDAR FALLS
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place needs some serious work. I will never stay here again. I knew what it was going to be like from the moment we checked in. I do not believe in credit cards and told the GM as such. I said I don't believe in them and he said they don't believe in renting to those without. Seriously? So... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel came in handy when we needed somewhere to sleep and fast. Overall the room was spacious and clean, however the hotel is old and the upholstery and carpet needs to be replaced. The manager was very nice and accommodating to our needs. I would recommend this hotel to friends with a caution that it is an older hotel.

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Wheeling, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were very pleased with this motel. It is reasonably priced, right off the highway, and the rooms are big, clean and comfy. The general manager is a very nice person. Perfect for a one night stay. There are other motels in the same area for more money, but we didn't need the extra amenities and chose not to spend... More

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Top Contributor
121 reviews 121 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 18, 2014

This hotel is great for a quick stop over. It needs some care but they are still working on it. Michael the General Manager could not do enough for us. We were allowed to park our motorcycles under the canopy because of the threat of rain overnight. I asked for nice quiet room, it was provided without hesitation. They have... More

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Milton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 13, 2014

Bathroom had peeling paint like product all over tub. Pool was nice. Got locked out of our room when lock on door battery went dead and maintenance had to recode the door. But they had fixed within 15-20 min. Breakfast was limited but decent.

Was this review helpful? Yes 2
chicago,illinois
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 30, 2014 via mobile

Booked 4 rooms and checked in very late. Saw stairs were dirty going to room and did not think much about that. Climbed into bed and was out. In the morning when I went to pick up my phone bugs were crawling on it. Went into the bathroom and mold was in the shower. Called front desk, talked to Mary... More

Was this review helpful? Yes 6
Regina, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2014

Our room was exceptional. It was big, nicely laid out, and well furnished. The bed was comfortable and the shower was hot. There was a large bathroom with double sinks. The desk was a good size, as was the fridge. We were on the south side of the building which meant we were away from the noise of the highway.... More

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Racine, Wisconsin
1 review
1 of 5 stars Reviewed May 12, 2014

Hotel is in poor shape, staff was rude, parking is controlled by attached bar, no parking for hotel guests south of the entrance canopy. My room faced the street and we had loud music and patron noise from the bar until 2AM. Breakfast is basic, no waffles, pastries were dry and waxy. No elevator, so watch out for 2nd floor... More

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Green Valley, Arizona
Top Contributor
211 reviews 211 reviews
66 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed May 4, 2014

I am a loyal customer of Choice Hotels and rarely have anything negative to say, but this property is the exception and the "average" rating I gave it is generous, I really felt it was very close to "poor". Located close to I-80 and I-35 could be an advantage but not in this case as it means constant noise from... More

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White Bear Lake, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 29, 2014

While the front and lobby area looked good, I was totally surprised when I got into the room. Very old, no refrigerator or microwave. Room was clean. Beds were clean and fairly comfortable, but mattresses were old and looked like they were sagging to the middle. Non-smoking hotel, however since smoking was allowed outside entrance doors, the smell of smoke... More

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Additional Information about Quality Inn & Suites

Address: 4995 N.W. Merle Hay Road, Des Moines, IA 50322
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $
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Also Known As:
Quality Hotel Des Moines
Quality Inn And Suites
Quality Inn Des Moines
Des Moines Quality Inn
Quality Inn & Suites Des Moines, Iowa

9 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
117

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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