We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 46 Des Moines hotels

Quality Inn & Suites

4995 N.W. Merle Hay Road, Des Moines, IA 50322
Hotel website
Hotel deals
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #26 of 46 hotels in Des Moines
A recent review
4 of 5 stars reviewed 1 week ago
  • Overview
  • Reviews (54)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (6)
  • Location
  • More
Write a Review

54 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Top Contributor
120 reviews 120 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great for a quick stop over. It needs some care but they are still working on it. Michael the General Manager could not do enough for us. We were allowed to park our motorcycles under the canopy because of the threat of rain overnight. I asked for nice quiet room, it was provided without hesitation. They have... More

Was this review helpful? Yes
Milton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Bathroom had peeling paint like product all over tub. Pool was nice. Got locked out of our room when lock on door battery went dead and maintenance had to recode the door. But they had fixed within 15-20 min. Breakfast was limited but decent.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked 4 rooms and checked in very late. Saw stairs were dirty going to room and did not think much about that. Climbed into bed and was out. In the morning when I went to pick up my phone bugs were crawling on it. Went into the bathroom and mold was in the shower. Called front desk, talked to Mary... More

Was this review helpful? Yes 3
Regina, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our room was exceptional. It was big, nicely laid out, and well furnished. The bed was comfortable and the shower was hot. There was a large bathroom with double sinks. The desk was a good size, as was the fridge. We were on the south side of the building which meant we were away from the noise of the highway.... More

Was this review helpful? Yes
Racine, Wisconsin
1 review
1 of 5 stars Reviewed May 12, 2014

Hotel is in poor shape, staff was rude, parking is controlled by attached bar, no parking for hotel guests south of the entrance canopy. My room faced the street and we had loud music and patron noise from the bar until 2AM. Breakfast is basic, no waffles, pastries were dry and waxy. No elevator, so watch out for 2nd floor... More

Was this review helpful? Yes
Green Valley, Arizona
Top Contributor
207 reviews 207 reviews
66 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed May 4, 2014

I am a loyal customer of Choice Hotels and rarely have anything negative to say, but this property is the exception and the "average" rating I gave it is generous, I really felt it was very close to "poor". Located close to I-80 and I-35 could be an advantage but not in this case as it means constant noise from... More

Was this review helpful? Yes
White Bear Lake, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 29, 2014

While the front and lobby area looked good, I was totally surprised when I got into the room. Very old, no refrigerator or microwave. Room was clean. Beds were clean and fairly comfortable, but mattresses were old and looked like they were sagging to the middle. Non-smoking hotel, however since smoking was allowed outside entrance doors, the smell of smoke... More

Was this review helpful? Yes
20 reviews 20 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 7, 2013 via mobile

This property needs some management skills! Room 131 had a broken-down king bed, that needed replaced years ago, having flooring in the bathroom that looked like it had black mold under it, torn carpet in the entry, and a nightmare of a heating unit that rattled ALL night is not up to the CHOICE properties we have stayed at through... More

Was this review helpful? Yes 1
Pleasanton, California
Top Contributor
177 reviews 177 reviews
27 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed November 27, 2013

First off, there are three Quality Inns in Des Moines area - one by the airport, one in the middle of the town and this one is on the northern side. This one does have elevator, it had a fairly large and working pool (but no spa). We were supposed to get a two queen room, but they looked like... More

Was this review helpful? Yes
Boise, Idaho
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 26, 2013

Have stayed here a few times before and have stayed here thru a couple of managers in the past and this place works. It is an older property but it has been maintained and upgraded made. Rooms are quite large and they also have suites. Some rooms have microwaves and fridges but not all. All rooms are inside with lots... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 4995 N.W. Merle Hay Road, Des Moines, IA 50322
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Choice Hotels, HotelsClick, Travelocity, BookingOdigeoWL, Expedia, Agoda and Hotels.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Des Moines
Quality Inn And Suites
Quality Inn Des Moines
Des Moines Quality Inn
Quality Inn & Suites Des Moines, Iowa

9 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (4)
Hotel & grounds (3)
Other (1)

Management photos: Courtesy of the property manager

All management photos (6)
Dining (1)
Room/suite (2)
Hotel & grounds (2)
Pool/beach area (1)


Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer