We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 Des Moines hotels

Quality Inn & Suites

4995 N.W. Merle Hay Road, Des Moines, IA 50322
Hotel website
Hotel deals
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #22 of 45 hotels in Des Moines
A recent review
3 of 5 stars reviewed 3 weeks ago
Pat5414 White Bear Lake, Minnesota
Write a Review

48 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
White Bear Lake, Minnesota
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

While the front and lobby area looked good, I was totally surprised when I got into the room. Very old, no refrigerator or microwave. Room was clean. Beds were clean and fairly comfortable, but mattresses were old and looked like they were sagging to the middle. Non-smoking hotel, however since smoking was allowed outside entrance doors, the smell of smoke... More

Was this review helpful? Yes
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 7, 2013 via mobile

This property needs some management skills! Room 131 had a broken-down king bed, that needed replaced years ago, having flooring in the bathroom that looked like it had black mold under it, torn carpet in the entry, and a nightmare of a heating unit that rattled ALL night is not up to the CHOICE properties we have stayed at through... More

Was this review helpful? Yes 1
Pleasanton, California
Top Contributor
167 reviews 167 reviews
25 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 27, 2013

First off, there are three Quality Inns in Des Moines area - one by the airport, one in the middle of the town and this one is on the northern side. This one does have elevator, it had a fairly large and working pool (but no spa). We were supposed to get a two queen room, but they looked like... More

Was this review helpful? Yes
Boise, Idaho
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 26, 2013

Have stayed here a few times before and have stayed here thru a couple of managers in the past and this place works. It is an older property but it has been maintained and upgraded made. Rooms are quite large and they also have suites. Some rooms have microwaves and fridges but not all. All rooms are inside with lots... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2013

We stayed here for one evening for the first time. It is an older place that has been remodeled. The rooms are nice and clean and the beds comfortable. Our bathroom had some wall paper peeling off the wall and the tub refinishing was falling apart. Other than that, the location was good and the staff friendly. The breakfast includes... More

Was this review helpful? Yes
Virginia Beach, Virginia
Top Contributor
264 reviews 264 reviews
87 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 9, 2013

This seems like an older place in need of a face lift. No problems. Everything worked. No refer or microwave. The staff was friendly and check in and out was easy. Next door to a bar and Wendys. I would stay again if I was in the area.

Was this review helpful? Yes
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 29, 2013 via mobile

They stay wasn't anything spectacular.. The rooms looked as if they were back in the 50s or something. The bedspreads could have gone and would have updated this room quite a bit. Especially sense it had a stain on it... The room was very spacious. Breakfast could of been better but it wasn't absolutely horrible... Could of been much better... More

Was this review helpful? Yes
Arlington, Iowa, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2013

Our review is based on staying at this hotel by default. Our flight was delayed three hours causing us to miss our connection to our next destination. Our travel agent re-scheduled our flight to fly out the next day. Long story short, we live three hours from Des Moines, left our home at 1:45am, checked into airport at 5:00am, to... More

Was this review helpful? Yes 1
Lenexa, Kansas
Top Contributor
137 reviews 137 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 20, 2013

The only reason to stay at this hotel would be the price. It was generally clean but very worn. The desk help seemed overworked and distracted. I had a distressing issue with my room and received very reluctant service. The air conditioner cycled on and off all night and there was a great deal of street noise. FYI, no elevator.

Was this review helpful? Yes 2
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 19, 2013

My family and I stayed at the hotel one night. It is next to the Des Moines airport and 10 minutes from downtown and Zombie burger. Newly renovated however there were items that were worn out already. New carpet, flat screen TV, free wi-fi, comfortable bed and fairly comfortable pull out couch. Continental breakfast with small dining area. Staff was... More

Was this review helpful? Yes 1

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn And Suites
Quality Hotel
Quality Hotel Des Moines
Quality Inn Des Moines
Des Moines Quality Inn
Quality Inn & Suites Des Moines, Iowa
Address: 4995 N.W. Merle Hay Road, Des Moines, IA 50322
Location: United States > Iowa > Des Moines
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 45 hotels in Des Moines
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, HotelsClick, Travelocity, Booking.com, Priceline, TripOnline SA, Choice Hotels, Expedia, Hotels.com and Agoda so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.