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Des Moines Marriott Downtown

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700 Grand Avenue, Des Moines, IA 50309
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Des Moines Marriott Downtown
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320 Reviews from our TripAdvisor Community

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Tokyo, Japan
Level Contributor
168 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thanks to the front desk staff for arranging a high floor guest room facing eastern sky so that I could watch the New Year's Day sunrise from the horizon! History: Built 1980, renovated 2011 Interior decor: Marriott standard luxury. Elegant and stylish lobby. Exterior appearance: One of the tall skyscrapers (33 story) on downtown Des Moines. Ouside view from the... More 

Helpful?
Thank setotravel
Honolulu, Hawaii
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I travel for a living and this hotel does a great job. Staff extremely friendly, nice gym and pool ( very clean) good restaurant and bar area with nice staff and very good food. The five qualities I look for cleanliness , good food, polite staff, nice gym, good safe location.

Helpful?
Thank Bill L
Mercer Island, Washington
Level Contributor
248 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed January 7, 2016

I was here's or a business trip and picked this one based on location. I was pleased. Wifi was free for gold members and worked well. Functional bathroom. All around contemporary decor, clea, pleasant space. Staff friendly without being obsequious. I would happily stay here again. Only comment I can think of is that breakfast buffet was somewhat limited.

Helpful?
Thank CWR01
Des Moines M, Front Office Manager at Des Moines Marriott Downtown, responded to this review

Dear CWR01, Thank you for the feedback on your recent stay with us. I am happy we were able to provide an enjoyable stay for you! I will pass on your comments to our culinary leaders to ensure that our buffett is always well replenished with many options. Thank you again for staying with us and I hope you visit... More 

Connecticut
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

Great location, the shuttle drivers are happy to drop you off at any restaurant downtown. The only issue is the location of my room was directly across the street from a parking structure, where (I presume) people race their motorcycles after the commuters leave. It went on for hours. Otherwise, comfortable beds, the restaurant for a quick breakfast was good...they... More 

Helpful?
Thank IcePrnsess
Charlotte, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 3, 2016

This hotel is simply not deserving of the Marriott name. As an experienced traveler, that travels over one hundred nights a year, I would tell you to avoid this hotel and go elsewhere. Let's start with check in. Waited for ten minutes as there was literally no one at the front desk, the bell attendants were trying to find someone.... More 

Helpful?
1 Thank Robert W
Des Moines M, Front Office Manager at Des Moines Marriott Downtown, responded to this review

Dear Robert W, Thank you for taking the time to provide your feedback on your recent stay. We certainly strive to provide a memorable stay for all of our guests, and it sounds like we were unable to deliver for you. We certainly dropped the ball in regards to the service we provided to you during your stay, and I... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 27, 2015

Wonderful hotel but the walls were too thin - had hotel security knock at the door with a "noise complaint". Guess my girlfriend and I enjoyed the place too much for the neighbors on the 26th floor! ;)

Helpful?
Thank sjohn26 .
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

My favorite place to stay in Des Moines. First class all the way. Very very expensive but worth every dollar. Just make sure you don't get a room next to the elevator shaft. Noise kept me up all night and they refused to give me another room.

Helpful?
Thank Frank b
2 reviews
5 of 5 stars Reviewed December 4, 2015 via mobile

I stay here every year in December for a conference. I brought my infant this year as the conference is streamed into the room. My daughter ended up getting sick and I had to take her to urgent care. The staff was excellent in recommending a doctor to take her to and asked how she was doing the next day.... More 

Helpful?
Thank Rebecca M
Bellevue, Iowa
Level Contributor
192 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed November 22, 2015

A beautiful hotel downtown Des Moines, Iowa. Nice amenities and is conveniently located. The Marriott is connected to the Des Moines Skywalk system which is AWESOME. Need to go the the Wells Fargo arena, shopping, or get a bite to eat then walk the skywalk . Don't need to go outside and fight the elements. Hotel will be upgrading soon.

Helpful?
Thank montalker
Washington DC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2015

This is a solid Marriott property with a very nice lobby area and bar. The rooms are pretty standard for a business hotel. But, I was most impressed with the staff. I was in town for an emergency, and so I had to interact with the staff quite a lot, and I could not have asked for more. Everyone from... More 

Helpful?
Thank PWalk
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