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Des Moines Marriott Downtown

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700 Grand Avenue, Des Moines, IA 50309
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Des Moines Marriott Downtown
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Des Moines Marriott Downtown
Des Moines Marriott Downtown
Des Moines Marriott Downtown
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254 reviews from our community

Traveler rating
    63
    101
    67
    18
    5
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37
51
14
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oregon, Illinois
Top Contributor
85 reviews 85 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed at Des Moines Marriott downtown for two nights. The room was very nice and clean, the beds were comfortable. Room service was good. Had some issues with the Starbucks in the lobby opening on time in the morning while we were there, but otherwise, everything was good. The city parking garage that can be reached... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW

this place is dated and needs work! pool is dated, rooms are dated, bathroom are dated. It's ok but not great. I wouldn't recommend it but it's fine overall. Food was good. Bed was bad the pillows were bad. Staff was good. Wifi sucked for the conference, it didn't work.

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Des Moines M, Front Office Manager at Des Moines Marriott Downtown, responded to this review

Dear Andrew L, I am sorry to hear that you had a less than brilliant stay with us at the Des Moines Marriott Downtown. We strive to provide a memorable experience, and it seems we failed to do that in regards to your stay. Please know that we are slated to begin our room renovations in 2016 and we are... More 

Duvall, Washington
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My work requires me to be in Des Moines for two months. I was planning to stay at this hotel, as it appeared to come highly recommended. When I booked my accommodations through Delta Air Lines, I thought I was getting a room on the concierge level. When I checked in, the front desk person was completely unaware of what... More 

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Des Moines M, Front Office Manager at Des Moines Marriott Downtown, responded to this review

Dear KIsenb, I am sorry to hear that your stay with us was less than brilliant. I sincerely apologize for the experience you had at check in and we will ceratinly retrain our hosts so this does not happen again. I would like to speak to you more about your stay and I hope you would consider staying with us... More 

Cedar Falls, Iowa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

My Sister,who was visiting from Virginia & I spent a day at The Iowa State Fair & stayed here overnight before I drove back home to my house in Cedar Fall,Iowa. We checked in before going to the Fair & was so happy to be told that they had a shuttle that would take us to the Fair & also... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay. I had a very clean and spacious room. Great view of the Des Moines skyline. Sky walks across the different buildings made mobility great as it was raining heavily. Staff was also friendly. First time to Des Moines and i enjoyed it.

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New York City, New York
Top Contributor
55 reviews 55 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 21, 2015

I stayed here on a business trip. The hotel has Starbucks, which is a big plus. The staff was very friendly and accommodating. At first the wi-fi did not come free, but then I was surprised that the hotel would reimburse me for the charge. Overall a pleasant stay. I would absolutely go back.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 20, 2015

After having moved away from Des Moines a few years ago, I returned for business and stayed at this property. I stayed for one evening, with my Service Dog (SD). The reputation of Marriotts, and this one in particular, is above average. This was my first visit to this hotel, but I had been in numerous other downtown Des Moines... More 

Was this review helpful? Yes 3
London
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 18, 2015

I would really give this hotel a 'good' rating if there was one. The rooms were very spacious and comfortable and I had an excellent nights sleep. The room was also very clean and the staff were helpful.

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Minnesota
Top Contributor
53 reviews 53 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 10, 2015

I was in town three nights for a convention. Property was OK. Room super clean, bed comfy and I loved the feather pillows. For three nights, however, it got pretty small. Parking is $21+ a night, internet extra, no breakfast. Overall, for value, I would choose the nearby Hyatt Place.

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Des Moines M, Front Office Manager at Des Moines Marriott Downtown, responded to this review

Dear Doneyroney, Thank you for taking the time to provide your valued feedback. We do pride ourselves in our hotel and the cleanliness of our rooms. Please know that we do offer complimentary internet to all of our Marriott rewards members and we do offer a business package rate that includes our breakfast buffet. Thank you for letting us host... More 

Boston, MA
Top Contributor
122 reviews 122 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 22, 2015

This hotel is in a great location for anything you may need access to in downtown DSM. Most things can be walked to via Skywalk, which means you don't have to go outside and experience the brutal winter that can sometimes appear. Hotel itself is decent. Bar is priced quite high, and I assume the food is too. I didn't... More 

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