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Embassy Suites by Hilton Hotel Des Moines Downtown

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101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
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Embassy Suites by Hilton Hotel Des Moines Downtown
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573 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradenton, Florida
Level Contributor
257 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had the pleasure of staying here for 5 nights in the last month. The hotel was well appointed and stocked and the staff was pleasant and accommodating of most reasonable requests. Highly recommended. The managers reception was excellently furnished as well.

Was this review helpful? Yes
Saint Paul, Minnesota
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this particular hotel several times for a range of reasons. The most recent was for a gathering of friends coming in from all across the country and meeting in Des Moines. While I did not personally use the airport shuttle, I know those who did really appreciate this free service! And along with an airport shuttle,... More 

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shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Nick5525; Than you very much for choosing the Embassy Suites Des Moines downtown for your gathering of good friends! I am glad to see that you your friends enjoyed the van service to and from the airport as well as in the city to go to attractions. Thank you for your great comments about the plimentary Cooked to Order... More 

5 of 5 stars Reviewed 5 days ago NEW

My wife and I sometimes don't like the same TV programs, or keep the same hours all the time. A suite (two rooms) is far superior to a single hotel room for total comfort. The amenities (refrigerator, micro wave, coffee maker, two TVs, sofa, desk, wash basins) were excellent, and allowed us the independence and individuality we have at home.

Review collected in partnership with Embassy Suites Hotels

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shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Thomas J - Thank you for your great comment about the superiority of the Embassy Suites two room suites. I agree with you 100% - not only as the GM of the Embassy Suites but from my personal travel experiences as well as the last two weekends I experienced both and truly missed the living room area when staying... More 

Southend-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Having visited Des Moines last year on business, I decided to bring my wife and son with me this time around. Des Moines has a special place in my heart; the people are the friendliest I've met in my travels, the city is spotless and calming. Having researched all of the local hotels, we decided on Embassy Suites, due to... More 

Was this review helpful? Yes 1
shammerman, Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear jonwinterburn - Thank you very much for your long an detailed review and comments. I greatly appreciate them all and I am very happy to see that you had a fantastic stay with us. I did want to mention to you that all Embassy Suites hotels now offer complimentary internet access to all Hilton Honors program members (with other... More 

Cypress, Texas, United States
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in many Embassy suites through out the US. Des Moines has to one of the best! We have no complaints only praise for everything. The staff are so friendly and informative, especially on the front desk. They can give excellent recommendations for local restaurants and arrange complimentary transport to nearby locations. We checked in online and everything... More 

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shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Joanne G - Thank you very much for your fantastic review of the hotel. I am delighted that you found the Front Desk staff helpful and informed and that the room was quiet and clean for your enjoyment. I appreciate your business greatly and hope to see you back in Des Moines and at the Embassy Suites soon. Sincerely,... More 

Mason City
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel was less than accomdating to anything we needed or wanted. The arch way were the ceremony took place had dead fish on it and covered in dirt! Took 20-30 minutes to get any service at the bar than after the ceremony she kicked the entire full bar out at midnight.

Review collected in partnership with Embassy Suites Hotels

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shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Amy - Thank you very much for your comments. The Simon Estes Amphitheater where the wedding was held is part of the City of Des Moines Parks and Recreation department and while fairly close to the Embassy Suites, in no way affiliated with us. We do have fantastic facilities available for weddings as well and in fact have a... More 

Wisconsin
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a Hilton Diamond member who has stayed at Hilton properties all over the world. I recently accepted a Vice Presidency at a company based in Des Moines and needed temporary corporate housing. I not only stayed at this hotel, I lived at the Embassy Suites for almost 2 months before I moved into my new apartment while it... More 

Was this review helpful? Yes 1
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear SessaWisconsin; Thank you so much for your fantastic review !!! We all have enjoyed your stay with us and truly appreciate the business you brought to us. I will be very proud to review your comments with the staff as I know they take great pride in what they do. Sincerely, Skip Hammerman General Manager More 

Cave Creek, AZ
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at the Embassy Suites in Des Moines, IA was as I expected - wonderful suite, delicious breakfast & generous cocktail hour every evening. The bonus was that it is right on the River plus we had fireworks July 3rd & 4th. The downtown area is nothing like I remembered when I moved away in 1976. It's revitalized with... More 

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shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear lynnieAZ; I am glad that you were able to come back to Des Moines after several years finding it to be a great city with multiple attractions. I appreciate your business and hope that you will come back much sooner! Sincerely, Skip Hammerman General Manager More 

Des Moines, Iowa
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice property with a wonderful and friendly staff. The location is We within walking distance of the East Village, Court Avenue and Principal park. It is also located on a bike trail for further exploring. Our room was quiet and very comfortable for a family of 4. The evening happy hour is fun and a great... More 

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Dan M; Thank you very much for your great review of the hotel and the area! I appreciate your business and look forward to your return soon. Sincerely, Skip Hammerman General Manager More 

Phoenix, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at the Embassy Suites. Self-parking is across the street and the hotel is next to the river. Our room was tucked into a corner and kept us separated a bit from the atrium noise - would recommend making that request. Happy hour and breakfast were very good. Spacious room and would definitely stay again.

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear S M; Thank you for staying with us - we all greatly appreciate your business and hope to see you back soon. Sincerely, Skip Hammerman General Manager More 

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